Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff

Posted 18-Aug-2014
Staff was so helpful. Special thanks to Benjamin in maintenance who helped us out with a laundry situation.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pretty Good--A Little Disappointed

Posted 10-Aug-2014
Cons: Our advice to the staff: Keep your guests informed, apologize for problems, and offer compensation--don't wait for the guests to take the initiative.
Location: One block off of Hwy 60 in Mesa. Close to downtown Gilbert.
We usually use Days Hotel just a few miles west of here. We decided to try this hotel because it was a little closer. It was a bit more expensive, but the rooms were clean, the breakfast was good, and the staff was pleasant. Our only disappointment was, that although free wifi was advertised, we only had consistent internet service for two days. Although we mentioned it to the staff on several occasions, we were never given an explanation nor did any staff ever say they were sorry for the problem, they just mentioned how frustrating it was for them as well. Finally, at check-out, we mentioned that we had incurred additional cell phone charges in order to use the internet and we thought that we should get a refund on our bill. The receptionist took our contact info and said the manager would get in touch us by phone or email. After waiting seven hours, we finally called her. She stated that it was AT&T's problem and they had no control over it. She said the only thing she could do was say she was sorry. Finally she reluctantly agreed to refund the amount of the cell phone overages--$40. This seemed like a meager compensation for six days without internet -- a major inconvenience. So, assuming that the internet is usually working, I think this could be a pretty good stay for a reasonable price.
Comment from Hotel Management
12-Aug-2014 by Molly, Hotel Management
Thank you for taking the time to write a review. Thank you for the comments on the room, the breakfast and the staff. I am very sorry for the inconvenience with the internet being down. Our management team understands how frustrating this can be and how necessary internet access is. Even though the situation was out of our control I am sorry the staff was unable to give an explanation or say they were sorry. I will discuss with the staff as a training issue. The problem has been rectified and should no longer be an issue. We hope you will allow us the opportunity to welcome you back another time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Prescott,AZ

So clean, awesome hotel!

Posted 30-Jun-2014
We stayed in a two queen on ground level and it was super clean, no funky smell to the room like so many places,staff was very nice. There's a sports bar right next to the hotel with good wings an drinks and the hotel pool was perfect for little kids and adults. Can't wait to stay there again!
Comment from Hotel Management
02-Aug-2014 by Molly, Hotel Management
Mary, thank you so much for taking the time to write this review. We appreciate the accolades about the staff and glad you enjoyed the pool and location. We hope we have the opportunity to welcome you back to the hotel soon. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Great service and stay!

Posted 24-Jun-2014
Staff was great and provided secure parking for our motorcycles right out front. They also knew the local area for a great restaurant within walking distance. Breakfast brunch was great and the check out staff were wonderful. Would definitely stay here again.
3 out of 5
Recommended
for Everyone
by Kevin

Decent economy hotel in Gilbert

Posted 26-May-2014
The hotel is well situated in southern mesa, northern Gilbert. Close to amenities. Shares a parking lot with native new Yorker, so drinks and mediocre food is walkable. Great for visiting family nearby if needed.
5 out of 5
Recommended
for Personal Event
by R. Cordero from El Paso, Texas

excellent service and hospitality

Posted 19-May-2014 on Hotels.com
The service, quality and hospitality were second to none.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 07-May-2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Nice hotel right on US 60

Posted 06-May-2014 on Hotels.com
Nice clean hotel great location on the highway
5 out of 5
Recommended
for Personal Event
by A verified traveller

Unkown but Good!

Posted 29-Apr-2014 on Hotels.com
Very clean and close to restaurants and highway. But since my room was on the side facing highway I did hear some truck noise if AC blower was off. Other than that, everything else was great. Loved the breakfast. Hotel sign was still not up so wasn't sure I was at the right place until walking in to ask the desk.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent!!

Posted 28-Apr-2014
Dont be fooled by the location, this is an excellent hotel for the price. Could improve on breakfast items but room was great!