Outdoor pool, pool umbrellas, pool loungers

Reviews of Himawari Hotel Apartments

4 out of 5
Himawari Hotel Apartments
313 Sisowath Quay, Phnom Penh

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 178 reviews" "
Rating 8 - Good. 73 out of 178 reviews" "
Rating 6 - Okay. 26 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed - old facility, low quality of meals
I had stayed there 7-8 years ago and came back first time last month (March 2023). It was bad as it's overpriced compared with the quality of facility (room remained old and no sufficient hot water for having bath, etc.) and services (breakfast is one of the worst one among hotels with this price range). Staff service is okay, but overall I was disappointed. I will not come back there unless their management is changed.
Stayed 5 nights in Mar 2023

8/10 Good

CHUN HOE

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Trond, Chantilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent cost-benefit, good rooms an infrastructure, nicely situated close to the river. Very nice staff.

10/10 Excellent

Sotheara

Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

DrStu, Newton MA, USA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and balcony views of the river and temples. Large breakfast buffet with individual orders too. And wonderfully close to hundreds of bars and restaurants on Sisowath Quay overlooking the river.
Stayed 7 nights in Dec 2019

6/10 Okay

Dany

Travelled with family
Liked: Property conditions & facilities, room comfort
Mrs
It wasn’t good because the underfloor bed room was wet all the time and I ask them to fix it but they couldn’t. I’m not going to that hotel again.
Stayed 20 nights in Nov 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Staff very helpful and good location
Stayed 11 nights in Sep 2019

6/10 Okay

Dr, Bangkok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I do NOT like being charged for a cracked glass which i noticed in the bathroom and placed it in the kitchen. Noticed it when we came back after room had been made up. It is not the cost but the principle of being charged for something that i DID NOT do. Room is fine but please do not charge people for your staff 's error, most off putting. That's one good reason for NOT RECOMMENDING others as they may be charged randomly too....
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was within walking distance to so many areas of the city.
Stayed 9 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Was not impressed, the rooms were dated. Fans in the washroom did not work, outlets malfunctioned causing a blackout. The breakfast buffet was ok, nothing fancy, service was slow. Had to ask for the toaster and coffee.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay - we got the newly renovated rooms and they were spacious, clean with all the things you require for your stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River resort
Nice walk along the river
Stayed 5 nights in Mar 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
We had a great stay at this hotel. Very helpful staff. Especially Mr Satya who made several phone calls to assure we would be picked up for our Giant Ibis trip. Over all good service from all the staff.
Stayed 7 nights in Dec 2018

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Best location on the river with a walkway to the central tourist area. Friendly helpful staff. Clean comfortable room.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
The location of the Himawari makes a visit to Phnom Penh a unique experience. Watching the sunrise over the Mekong and strolling along the river walk in the early morning allows you to see the city come alive. It also gives you a view of all the boat traffic from small fishing boats to ferry boats. The hotel has kitchen facilities and multi bedroom units which are great for families. The included breakfast is fantastic with an incredible variety of international foods. The pool is a wonderful place to relax and swim.
Stayed 3 nights in Jan 2019

4/10 Poor

WING KWAI

Unexpected far from the restaurants
The hotel looks pretty old style. The swimming pool is not very clean. Breakfast options is not much. The hotel front desk staff is not friendly.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand place to stay
Our stay was great. Location is perfect. It is on the river with a grand river walk that we took daily. All the staff aim to please. Great breakfast, Generously sized apartments that beat any hotel room we have ever stayed in. We will be back
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

This hotel was our second choice after the first one cancelled on us two days before we arrived. during iour four night stay A large wedding took place on two days, which virtually occupied the lobby of the hotel each time and it’s grounds. The hotel is nicely situated on the banks of the river, everything is within easy distance. The hotel is a little tired with its interior furnishings,, and needs a lit5le tlc to bring it up to standard, ie curtains, bedding and carpets, bathroom also needs some maintenance
Stayed 4 nights in Dec 2018

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, room comfort
Don't stay here you will be disappointed.
They ran out of red wine and a lot of the food on the menu was not available. The staff was very nice but slow because they were short of staff. I use to stay here often and have not seen it bad like this, definitely in need of new management. It was also dirty and unkept compared to what it use to be.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Chanda, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at this hotel. Cooking facility and shops plus bars are walking distance. Location was excellent and would definitely come back.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always love the Himawari
The Himawari is an amazing place on the River Walk and within reasonable distance to many business and tourist landmarks (like the Royal Palace). It is a peaceful and gracious place, and the staff make the Himawari a special place to stay. The studios, one and two bedrooms have a complete kitchen to help you on those business days that turn into nights, and the room service is excellent. In the past, Wi-Fi was a problem, but this has been resolved since my last visit by a transmitter in my room. The staff have always been excellent, and continue in this tradition. They make it a comfortable home away from home.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

David L

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gullables Travel
Room service waiter great. Food deplorable. Half the meal was incorrect. And awful. Buffalo wings with catsup instead of sauce. Not close to advdrtised. Ceaser salad not even close. The worst part is that i spoke to kitchen manager and his assistant and nothing. They did nothing. A $200.00 night was made terrible by such lousey food.
Stayed 1 night in Jun 2018
Response from James on 12 Jun 2018
Thank you for your frank comment. We will share this matter with our management to improve it. Thank you for staying with us.

6/10 Okay

Verified traveller

Liked: Room comfort
Average
Average hotel for the price. Big suites/apartments, but nothing special. Good location though.
Stayed 7 nights in Jan 2018
Response from Team Sales on 10 Feb 2018
Dear Sir/Madam, Thanks for the frank comment. We will share it with our staff.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Usual
The Himawari did its typical smashing job. Clean room, good service, great location.
Stayed 5 nights in Jan 2018
Response from James on 26 Jan 2018
Thanks for your review. We really appreciate that.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location, just beside the river
Had to wait 40 minutes at the reception because according to the hotel, Orbitz has not informed them of by booking. Since my booking has been fully paid, they reluctantly gave me a room.
Stayed 1 night in Jan 2018
Response from James on 26 Jan 2018
Thanks for your review. We really appreciate that.

8/10 Good

Hiap Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from James on 26 Jan 2018
Thanks for your review. We really appreciate that.

8/10 Good

Tom, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2, night stay in two bed-roomed apartment
well situated on the riverfront, close to bars and restaurants very large pool right on the river with comfortable loungers service was overall good wifi in public ares was good but very poor in the rooms excellent breakfast
Stayed 2 nights in Nov 2017
Response from James on 26 Jan 2018
Thanks for your review. We really appreciate that.

8/10 Good

Kwek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Harry

A decent day
The hotel being not new I was not expecting much but it was less than what I expected. They gave me a room where you have to slam the door each time you opened and closed. You need to tell everyone you were going out and also when you are getting back. Then come the shower, the shower head fell apart when I have to make an adjustment. So I call the maintenance people, the guy came. Instead of getting on the job he went ahead and try to teach me how to use the tap. It spoiled my day totally. I told to shut his gap and get the job I have been to many hotels and see almost all the taps that there are. Location is good, there were many eateries all about. We had a nice evening walk by the river.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
nice hotel but rooms are getting old
it was ok to return to Himawari. I went there for the first time in 2011 and since then, nothing has changed in the room. The wear and tear are now clearly visible. Nevetheless, it is still on OK place but for how long ?
Response from Sovandara on 5 Apr 2017
We thank you for spending your valuable time to give us a review and we appreciated it. We hope all goes well and looking forward to welcome you back again on your future visit. Please do pass some good words to your friends to support us.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend stop
Quick weekend stop for business. The Himawari was nice as usual. Everyone was friendly, and the rooms are great.
We really appreciate it and hopefully you are able to pass some good words to your friends to support us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to stay at
Central location, large room, grate view of river, easy to walk to everything
Response from Sovandara on 5 Apr 2017
We really appreciate it and hopefully you are able to pass some good words to your friends to support us.

10/10 Excellent

Lian Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, big room, big toilet, comfortable bed,
Nice and comfortable.
We appreciate it with your comments and will continue to maintain the acceptable level to meet our valuable guest expectation like you. Once again thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
okay hotel but plenty of room for improvement
We booked a 2 bedroom (1 king and 2 single beds) for 4 people, but was told upon arrival that that room type catered to only 3 people max. Ended up having to pay an extra USD 30 for the 4th person, which we thought was rather scam-ish. Apart from that the room size was good with strong wifi. Gym and pool facilities were great. FD supervisor was meticulous but the other service staff could do with more training to improve their service level.
Response from General Manager on 15 Feb 2017
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The staff here always make me feel at home, even though I'm on the opposite side of the world. I was upgraded to a better room, the laundry service was quick, the room was great. Good trip.
Response from General Manager on 30 Jan 2017
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would stay again
Very convenient , comfortable
Response from General Manager on 30 Jan 2017
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.

8/10 Good

Aitch, Bermuda

Liked: Cleanliness, staff & service, room comfort
Conveniently located Hotel
The hotel is located on the riverside giving access to the path along the river away from the traffic. About a 10 minute walk to some bars and restaurants. Good craft beer from their own micro brewery but the service can be slow and the prices are high. Staff were accommodating and generally friendly. Breakfast had quite a wide selection of items and started early enough for an early flight out of Phom Penh. The hotel caters for several functions, weddings, parties, etc. which can make it a bit noisy although not too late into the evening. Overall, quite a good hotel but a little over priced for Phom Penh.
Response from Thea Sovandara (Mr.) on 30 Jan 2017
Thanks for staying with us. We work hard to make our guests happy and we would like to express our sincerest and highly appreciate for your kind feedback.

8/10 Good

Juan, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms in Phnom Penh
Response from Sovandara on 15 Dec 2016
Thank you for staying with us, we work hard to make our guest happy and appreciate for your kind feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

veronica, sydney

Disliked: Room comfort
The room is too small n exoensive
The room too small the price is expensive compare to the newer hotel the view is good

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falls avratizment ,, real horrible don't recommend it

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced and old hotel, but with great service
The staff was very friendly and helpful, but nothing else met my expectations. The hotel is really old, the Internet did not work well, breakfast and meals were not good and the room, apart from being large, was not that great. It was certainly overpriced for what it offers.

6/10 Okay

Amarjit, delhi

Disliked: Room comfort
Ordinary Five Star
Despite my request No pick up on arrival was provided. Too much of fuss for late check out.