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Reviews of Almond Hotel Sothearos

3 out of 5
Almond Hotel Sothearos
N 128F, Sothearos Blvd, Phnom Penh

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 81 reviews" "
Rating 8 - Good. 37 out of 81 reviews" "
Rating 6 - Okay. 17 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

ALVIN

Business traveller
Disliked: Property conditions & facilities, room comfort
Not worth the stay
It feels like a budget hotel. Very old. And buffet selection is very bad
Stayed 2 nights in Jun 2022
Response from Sakana on 6 Jul 2022
Dear Alvin, Thank you that you spend valued time to complete a review .we apologise for any inconvenience caused in some aspects your stay with us, and your feedback provided to improve our services . I hope that your recent experience has not permanently tarnished your perception of our hotel and services, and wish to invite you to come back to stay with us again with our improved service . The Best Regards,

10/10 Excellent

Ali

Stayed 2 nights in May 2022

10/10 Excellent

Leslie Q C CHIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Very convenient Excellent thank you 😊
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay at the Almond Hotel. Highly recommended.
Stayed 5 nights in Feb 2020

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz stay
Overall pleasant stay. Great breakfast with timsum. Missing are the containers park. Thus lesser place for food in the evening
Stayed 6 nights in May 2019
Response from Borey on 31 Jul 2019
Dear Benny, Thank you for taking time to leave your comments here. We are pleased to read that your overall experiences were met your expectation especially our breakfast. We look forward to welcome you back in near future. Best regards San Borey

8/10 Good

NTYTat, Singapore

Liked: Cleanliness, staff & service
Pleasant and friendly hotel.
We were very pleased with the services and the food. Bar in room was free and the manager Mr Sakana, personally came to ask us if our stay was satisfactory. Other than the busy traffic at the intersection there is the convenience of a short walk to a mall - about 5 mins.
Stayed 2 nights in Mar 2018
Response from Jame on 10 May 2019
thanks valued guest, Thanks for your review and supporting us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Average
Safe and convenient. Lighting is insufficient
Stayed 23 nights in Jan 2018
Response from Jame on 10 May 2019
thanks and appreciate for your review.

6/10 Okay

Benny

Liked: Staff & service
Business week stay
Overall good experience. But the furniture inside the room are too old and not clean.
Stayed 6 nights in Dec 2017

6/10 Okay

Ddahlia, SF EBay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to sites
My only complaint is, I requested for a shuttle service from airport to hotel several months before this trip. There had been multiple emails back and forth days before the actual trip, my itinerary was sent so they could pick me up at the right time, date and location. Arrived tired, sweaty, it's hot, humid, at night, a lone woman in a strange country and not knowing the language. Waited 45 minutes for the shuttle, NO ONE EVER SHOWED UP! I figure I'd take my chances and catch a cab to the hotel. I made it but that was a waste of time and energy spent emailing back and forth! Not going back
Stayed 2 nights in Nov 2017

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service
Room facing the main road with noisy traffic movements which disrupt my rest. Good spread of breakfast. Good location. The team of staff is amazing, greeting guest with a welcome smile and friendly. Housekeeping team done a good job too. Overall stay is good except the heavy traffic noise level.
Stayed 3 nights in Aug 2017

8/10 Good

JIMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Visit To PP
Nice and clean and comfortable hotel. But the water heater was not working properly which was a let down and it is freezing cold in the morning and late at night to take a cold shower!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly and comfortable
Good service, attentive & friendly staff and good food

10/10 Excellent

COLLIER L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Breakfast
Breakfast was great but unfortunately the service staff gets too busy sometimes due to the crowd.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable room stay
Near to major attractions. Very big rooms with comfortable beds Breakfast is good. Chinese restuarant Yisang is one of the better Chinese restuarants. Seen alot of people eating. Tried for dinner, the food is superb.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

CHEE HIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice hotel
Hotel breakfast is good. Loction near shopping. Staff is helpful

6/10 Okay

Loh

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel Chinese restaurant is good and value for money. But the hotel does not have any good facilities. Very small, old, stinky gym. The room is quite old as well. After all, customer service is above average compared to other hotels.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Hotel wanted to charge for room 13-16.9.2016
Hotel do not know my booking with Expedia Breakfast only 1 drinkk

6/10 Okay

Beng Koon

Liked: Staff & service
There're small cockroaches in the room.

8/10 Good

Vivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to be back!

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
this is a very nice hotel. The staff was very friendly and helpful. The breakfast selection is good. Aeon mall is a short walk away. My only negative comment is that the listing advertises a pillow top mattress but this is not pillow top, at least not what we would consider pillow top in America. I wish the bed was softer but I don't regret my stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The staff were very friendly and they let us extend our check out time because we had a late flight and I wasn't feeling well. Will stay again!

6/10 Okay

Verified traveller

Disliked: Room comfort
BUDGET HOTEL IN PHONM PHEN
HOPE WE CAN GET GOOD BREAK FAST

8/10 Good

Ju Hun, kl

Liked: Cleanliness, staff & service, room comfort
It's a decent hotel without the frills.
If you like Chinese Cantonese style food this hotel is great. It's got a decent breakfast.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Mixed Reviews
The shower water pressure is so weak, I struggled to get a decent shower. The TV reception is very bad. The bed and pillows are quite comfortable. The wifi was alright. The curtains cannot be drawn closed completely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
value for money
Nice clean hotel c/w nice buffet breakfast

10/10 Excellent

tuan, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
It is fantastic. I love this place very much. Will come back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, basic hotel
Hotel was as we expected it - basic and clean. The staff were really nice and helpful. It's a 15minute tuk tuk ride from the boat dock (where we got the boat from Chau Doc, Vietnam) and the centre with all the restaurants. The bar and restaurant under the hotel is really nice as well and always busy. Some tuk tuk drivers didn't know the location of this hotel so you would have to mention that it's near the Russian Embassy.

10/10 Excellent

nikey01, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, centrally located and great food.
Very pleased with the room, service and hospitality.

10/10 Excellent

kywan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip hotel
Warm greetings, friendly smiles, fast check-in, slow elevator, clean and comfortable room, relax recharge then ready for business meeting. Restaurant food of fine Japanese cuisine & Hong Kong dimsum canto fare to delightful gastronomical satisfaction. (Private dining room on reqest)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Business stay at Almond
For the price this was a great deal. The restaurants at the hotel were a nice choice after a long day. The staff were friendly, rooms were comfortable.

6/10 Okay

Verified traveller

Ideal Location
There was always a stench when we return to the room at night and we have to turn on the aircon and open the guestroom door for air circulation. The stench will go away after about 5 mins.

8/10 Good

Verified traveller

Liked: Staff & service
tasty breakfast buffet
quite convenient location to centre, many tv channel and very nice breakfast buffet, and good service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz Trip to PP
The hotel is great or the price, but beware there is nothing surrounding it, just yet. Soon a very large mall will launch across the street, and I'm sure the value of this hotel will rise.They do NOT take Amex, which may be an issue to biz travelers who need to expense on corporate card.

6/10 Okay

durga, Hyderabad, India

Liked: Cleanliness, staff & service, room comfort
the hotel is conveniently located and easy to find
I am not happy with my stay as there is lot of fish smell and other sea food smell in the lobby and other restaurants. this i suitable for Japanese people and other who eat meat. I am strict vegetarian and cannot stand fish smell. Sorry for this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Nicole Honda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, mediocre location
The best thing about this hotel was the service. The staff fell all over themselves making us welcome and comfortable. Free welcome drinks, staff knew who we were, ran inside the elevator to push the buttons for us when we had heavy bags. Breakfast was really good and there was a mini-cake shop in the lobby with great cake. On the flip side, the hotel was a little past its prime...needs paint. The location was mediocre. Kind of far from the "tourist" part of town. Nothing too exciting to eat or drink within walking distance. If you are there for business, it was great. If you're there for tourism, you may want to stay closer to the center.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Stay
Once again I was very impressed with the quality and service at the Almond Hotel. Everytime I visit PP its the only place I like to stay. Staff is very friendly and helpful. Food is excellent (Eastern and Western Food). Definitely recommend staying there!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Nothing special...
The room had no window and as there was building works going on all day long impossible to rest in the room during the day. I felt like I was allocated the worst room in the whole hotel which is not a nice feeling when you are travelling as a solo female. The food was very expensive.

10/10 Excellent

Jim, Valdosta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory in every way
My stay at the Almond was for 19 nights and was satisfactory in every way. This hotel is a very good value for the money. The room was extremely clean and very comfortable. Restaurant food was good. Frankly, I thought the staff was exceptional. They were friendly and unfailing helpful. It was very easy to get around the city from this location. I owe the manager Mr. Hem a particular mention and thanks because he honored a specific request for me which made my departure from Phnom Penh much easier and which he easily could have not done. So, thank you, Mr. Hem, and staff for a pleasant and rewarding stay.

2/10 Terrible

Melanie, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
misleading ad, no hot water, rude hotel staff
I stayed at this place on Jan 31 to Feb 1, 2012 which was the last day of my stay in Cambodia after 18 days in different cities in Cambodia and Laos. From the hotel ad it was stated that it has a swimming pool . So when I check in, I was looking forward for a nice swim and was very disappointed that the hotel does not have any swimming pool. So I thought a hot bath would soothe my weary body from a long hectic week but to my dismay, there's no hot water. When I called in the front desk and complained about the lack of hot water, they were rude and did not fix my problem. The hotel is not very convenient and expensive for the available amenities or lack thereof. Although the breakfast is good which was included, however, evaluating the overall stay, I will not recommend this place to my friends. Travellers from North Carolina, USA

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but a bit expensive
Nice hotel, very clean, excellent breakfast, good location. Overall a good experience but I found it to be a bit expensive for Cambodia, and therefore not the best value. There are similar hotels at somewhat better rates. I also was stuck with a 3rd floor room in the back (no elevator), for which I was charged the same rate. Water pressure was also very low up there, making showers slow and frustrating.

8/10 Good

Bob, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Almond Hotel in Phnom Penh
The Almond Hotel proved to be a pleasant surprise. Having stayed at several 3 and 4- star hotels in Cambodia this past month, I believe the Almond is under-rated at 3*. The condition, amenities, service, and food are all excellent and I highly recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Almond Review
This hotel is a nice and business friendly hotel. They have a very good and fast internet connection. The staff is courteous and professional. My room did not have any window, so expect that if booking a less expensive room with them. This hotel seems to be a business minded hotel catering to Asian clientele, so I would not recommend it for backpackers, or if looking for a menu with western cuisine.

10/10 Excellent

Andi, Paris, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
I was not expecting this hotel when my tuk tuk pulled up outside the hotel. The prices I had been quoted on hotel.com seemed a deal compared with other hotels so I was not expecting such a wonderful hotel. It seems to have a lot of business customers, but the staff were very attentive in general and to my requests as a 'tourist'. The staff at the reception speak english well, however some of the others not so well, but if they did not understand, they went and got someone who did. The hotel is on the same boulevard (10-15) mins from the national museum, friendship monument and the royal palace and silver pagoda. The waterfront is also in this general location. My room was wonderful and clean, bathroom and in particular the bath tub. Breakfast was great, there were also good options if you opted to have dinner at the hotel, however there are excellent options on sisowath quay a 15 to 20 min walk away or a short 5 mins 1-2USD tuk tuk ride away. I did not try to make tour bookings with the hotel but instead got a tuk tuk outside for trips. I would definately recommend this hotel to singles, couples, business guests, unable to say for families.

8/10 Good

irene gunawan, bali

friendly staff,reasonable hotel
we enjoyed our stay in almond hotel,all hotel staff are so friendly always helpful with smile on their face. this hotel have a good cafe with very good drinks selection,price also decent. room is clean,location not too far from riverside but not really walking distance. internet suck, but overall is good,will recomend to anybody who is going there.

10/10 Excellent

Peggy, Santa Fe, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We totally loved the hotel! The room was spotless! The service terrific- it is the first time in many years my husband has been bowed to as he left the hotel! Good help from the desk arranging tours. The breakfast bar was varied and allowed for the option of omelets with a wide variety of ingredients. Fresh croissants daily and fabulous fruits . The internet was a bit cranky and slow. But all else could not have been better!

10/10 Excellent

Dudley, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly hotel
We were there in late February. The Almond Hotel is mainly business focused but is as good for leisure travellers. It is a short tuk-tuk ride from the main holiday sights and sites ($2 max, although the drivers always seem to start at $3!). The room was a good size, spotlessly clean and well serviced each day. Breakfast most days was a buffet with a mix of oriental and western foods. We did not eat in the restaurant as it seemed pricey and there are many good places to go within a five minute tuk-tuk ride or ten minute walk (quite do-able in the evening when the temperature drops below 30C).

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Michael, Bemidji, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall great experience
5 star rating.....if anything need a little help it would be the intenet access...upgrade to complete wireless would be a huge improvment. but this does not influence how great the sstaff a nd facilities were. If i ever return to Cambodia that will be my place of residence.