Ratings based on 930 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Low water pressure, good location/staff

Posted 19-May-2015
Pros: The location and the staff. The rooms were pretty good.
Cons: The attention to quality in the bathroom could be better. The towel rack looked like it was about to fall. The towels were kind of flimsy.
Location: Its location near Jefferson station and Market and Broad is hard to bear.
The water pressure was a little low. I let them know about it and they fixed it a little bit, but it was still too low. The location is great and the staff were very courteous and helpful.
2 out of 5
by A verified traveller

Good location ;parking@ 12/night a gift.

Posted 06-May-2015
Lobby is small & off putting.Rooms are small & clean but worn.Rugs are stained.Bathroom is modern. Hotel is adequate ;skimps on towels ,bedclothes & amenities. Too bad b/c with location & parking ;it could be a nice moderately priced boutique hotel.
Comment from Hotel Management
10-May-2015 by Guest Relations Manager, Hotel Management
Dear Guest, We are pleased that you chose to stay with us. Your feedback regarding the accommodation you received is appreciated as we use our guests’ reviews and comments to help us identify how we could serve you better in the future. We look forward to welcoming you again soon.
1 out of 5
by A verified traveller

Hotel staff was rude.

Posted 03-May-2015
Cons: The entire staff was rude and insulting
Was staying at this hotel based entirely on location, which is the only nice thing I can say about the experience. Hotel was booked in my name, my two friends came into the hotel before I got there and tried to leave their bags at the front desk. Were told they couldn't because it wasn't in their name, OK understandable. When I arrived to check in the guy at the front desk informed me that my friends were 'rude' and had demanded to check in, completely not the case. I had a huge bag and the elevators were extremely narrow. After checking in and getting the key I took the elevator up to my room, key card didn't work. Went back down to the front desk, they reactivated, went back to the room. Opened the door to someone else's room. Luckily no one was there. The front desk, unapologetically, then gave me the room key. All the while I'm carting my bag back & forth through the tiny hallways. Several of us were getting ready to go out to dinner at the hotel prior to going out for the evening. The front desk informed me they would be charging additional money for each additional guest spending the nigh and stated they would know because they had video surveillance in the hallway. Later, after we returned to drop off our bags before going out were told that no one was allowed in the hotel after 11pm due to security concerns if they weren't staying in the room. Didn't realize we had a curfew after paying for a room. Would never consider this hotel again.
Comment from Hotel Management
10-May-2015 by Guest Relations Manager, Hotel Management
Hello Julie, Thank you for sharing with us your recent experience at our hotel. This matter is very unusual and very concerning. This will be verified and forwarded to our management for further action. Your satisfaction is our top priority and I hope that you will give us another chance to provide you with accommodations that would meet your satisfaction.
3 out of 5
by A verified traveller

Posted 29-Apr-2015
シャワーを浴びていたら、バスの排水口が詰まりました。次の日には排水口の詰まりは解消されていたので、ホテルのスタッフに感謝です
3 out of 5
by A verified travellerfrom Brooklyn

Centre City Philly

Posted 17-Apr-2015
Pros: Location
Cons: Decor, heating and plumbing.
Location: Walking distance to most Philly Historical sites.
It is a convenient location, but the city centre is a bit dodgy. There was some sort of after hours construction going on that sounded like it was in the room next to us. The street noise was a problem, as it sounded like "ne'er-do-wells" arguing. Plus the room was matchbox sized, the water loud, and either too hot or too cold all night. The bed sheets seemed to be too small for the bed. Which matched the narrow halls and stairs. Really slow elevator.
Comment from Hotel Management
22-Apr-2015 by Manager, Hotel Management
Hello DFHdez, I am glad that you found our accommodations to be a convenience. However, I wish that your expectations had been exceeded in comfort, and quality amenities. Sadly we have failed to do so in some of those aspects. Please let us know the room that you stayed in as well as the date of your check in so that I can verify your reviews and forward it to our management in order to address it accordingly. Please know that your satisfaction is our top priority and I hope we will meet and exceed your expectations during your next visit at Rodeway Inn.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom seattle

Nice close to everything

Posted 17-Apr-2015
Really did enjoy our stay. The staff was very attentive and helpful. Will stay there again when in Philadelphia. Blocks to major historical attractions. Not fancy, European style. Good for family/ kids, but not Disney.
Comment from Hotel Management
22-Apr-2015 by Manager, Hotel Management
Hello Mcdad, We are pleased that you enjoyed your stay at Rodeway Inn and that you found our hotel’s location to be convenient to you during your trip to the historical attractions. We appreciate that you have taken the time to let us know how you perceived our accommodations and we look forward for your next visit!
2 out of 5
by A verified traveller

暗くて、バストイレが別部屋で、朝食もない、御勧め出来ないホテルです

Posted 05-Apr-2015
シングルに限ったことかもしれませんが、光が入らないので暗い、窓が開かない、バストイレが別の部屋なので鍵カードを持って歩いて行く必要がある珍しいホテルです。無料朝食サービスとエクスペディア様には記載されていましたが、朝食設備は無く、提携食堂もございませんでした。もちろん日本人は一人も宿泊していませんでした。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Mar-2015
Location: Hotel ist in der historischen Innenstadt. Einkaufsmöglichkeiten, Restaurants und Sehenswürdigkeiten sind fußläufig zu erreichen.
Das ist jetzt wirklich ärgerlich, dass ich etwas erzählen MUSS
Comment from Hotel Management
03-Apr-2015 by Manager, Hotel Management
Dear Guest, I would like to apologize for any inconvenience during your stay. We are working very hard to please all of our guests and clearly our effort was not enough. We will be more focused in our goal to offer better experience to all of our guests. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveller

Historic feel

Posted 13-Mar-2015
Loved the feel of the building and wanted the experience of old Philadelphia.
Comment from Hotel Management
21-Mar-2015 by Front Desk Manager, Hotel Management
Dear Guest, Thank you so much for the wonderful remarks about your visit in our hotel. We are very pleased that you were satisfied with the accommodation you received. We hope to see you again. Best Regards from staff and management team.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Marysville, PA

Well located in Center City Philadelphia

Posted 10-Mar-2015
Pros: It was clean, it was warm, the room had a lot of extras, I was very comfortable.
Cons: Vending and or soda machine
Location: Historical Society of PA, Big City Bus Tour, lots of historical sites to visit.
I was so impressed with the facilities and the friendly staff. They booked a Big Bus Tour, called for pick up and got me a taxi when it was time to go. Couldn't ask for anything more and I will definately stay there again.
Comment from Hotel Management
22-Mar-2015 by Front Desk Manager, Hotel Management
Hi Julie, We are truly glad to have received such a fine remarks on the services we have provided you during your visit. Your amazing review is truly a fine reference for other guests looking up for a place to stay when visiting this area. Thank you so much for taking the time to share your review. Warm regards from Rodeway Inn Philadelphia! We hope to see you again soon.