Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Just to sleep!!!!

Posted 16-Aug-2014
This hotel is quite good just to sleep in, not more than that!
3 out of 5
Recommended
for Couples
by A verified traveller from Australia

Hotel close to centre of Philadelphia

Posted 06-Aug-2014
Pros: Staff were accommodating,.. Cold water and fruit on the dek for us as we came into the hotel
Cons: Things that were not working to be fixed. Such as the cupboard door on one hinge.
Location: A good walk to the Italian market
People at the hotel were great. They were helpful and accommodating.
1 out of 5
by A verified traveller

Terrible!

Posted 12-Jun-2014
Pros: staff is nice, that is it, but hotel...................
You can hear almost anything from anywhere, street, other rooms etc, Voice isolation is really teribble, beside, the room is really too small,
Comment from Hotel Management
17-Jun-2014 by Manager, Hotel Management
We are terribly sorry that we failed to meet your expectations. You can be assured that we will use your feedback to assist us in correcting our deficiencies and further improving our services. We shall look for ways to block the noise coming from the street and other rooms to ensure that all of our guests have a peaceful and restful stay. We hope that you will consider staying with us again so that we may be given a chance to provide you with a superior experience
1 out of 5
by Tracey from New York, NY

Crappy hotel -- Horror story about an incident

Posted 09-Jun-2014
Pros: Furnishings were pretty modern (despite the front entrance of the hotel looking really downtrodden).
Cons: Workers here need to be more professional. Door cards are unreliable. Housekeeping can't be trusted, will steal your things.
Location: Pretty convenient but there honestly are more, and better hotels nearby and all around. I truly regret staying here.
When I arrived there was a guest having a hard time getting into his room due to the card sensor not working. I discovered I had the same issue. Brian K. was nice enough, and quite apologetic. Asked if I had tried certain card tapping strategies and I ensured him I had and he hurried to get the issue fixed. Shortly after midnight my 2nd night, I asked the guy at the front desk if check out was at noon, which he confirmed. (I travel frequently and am used to noon check out times.) The next morning went for an outdoor run at 10:30 in order to leave enough time to shower, change and pack before noon check out. Upon my return at around 11:45 I found all of my belongings shoved in my bags & IN THE HALLWAY, UNATTENDED!! Obviously, I was not happy. Learned that check out was at 11, which was NOT what I had been told. Brian insisted he had tried calling my number several times but that it was going to some Dr's office. I asked that he double check and sure enough, he had looked up the WRONG person's # and he had my correct #! I had items still in the room and wanted to shower, then realized that they had hurried to get my stuff out of the room in order to renovate the bathroom. Are you kidding me?! They scheduled a renovation at 11 right after a guest's move out time and left no buffer time for delays?!? Insane. The housekeeping lady dug through and packed all my stuff, and I discovered that she had also removed the spare toilet roll I had packed. DO NOT STAY HERE!
Comment from Hotel Management
17-Jun-2014 by Manager, Hotel Management
We sincerely apologize for the very unfortunate incident you experienced at our hotel. We are terribly sorry that you were given the wrong information regarding our check out time and we could not reach you to inform you that we had scheduled your bathroom for renovation and it could not be rescheduled. Rest assured, we will make sure that the information about our check out time is posted in all our rooms, so guests can be guided accordingly. We sincerely hope that you will change your mind and stay with us again. Please allow us to demonstrate that we can provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by Cindy from Connecticut

Great location, parking convenient/reasonable

Posted 19-May-2014
Looking at this hotel from the outside, expectations were low, however, we were pleasantly surprised when we got to our room. both room and bathroom were clean and spacious. Parking is across the street in a parking garage that charges only $12 per 24 hours with hotel validation. Great location, everything within reach.
Comment from Hotel Management
20-May-2014 by Manager, Hotel Management
Let us thank you for choosing to stay with us. We know you have a choice when you travel and appreciate you choosing our hotel. We are extremely pleased to hear that we exceeded your expectations. Being that guest satisfaction is of paramount importance to us, your review is a clear testament that we are on the right path and we are doing things right. We thank you for appreciating the convenience that our great location brings and the comfort that comes from being in a clean and spacious room. It was a pleasure to serve you. We hope that you will come back and see us again soon.
4 out of 5
Recommended
by Hyppolite Fils from Worcester,MA

Posted 18-May-2014 on Hotels.com
That was amazing, I really enjoyed my stay. The location is convenient, the room was clean and comfortable and the staff was very nice.
Comment from Hotel Management
19-May-2014 by Manager, Hotel Management
Thank you for sharing the details about your recent visit. We are so delighted that you had an amazing stay at our hotel. It is wonderful of you to mention that we have a great location, cozy rooms, and a pleasant staff. It was a great pleasure to serve you. We hope that you will stay with us again the next time you are in Philadelphia.
3 out of 5
Recommended
for Business Travellers
by DF from from somewhere else

you get what you pay for

Posted 18-May-2014 on Hotels.com
It's a converted apartment building and feels like it - narrow hallway, small room. The floor was tilted, which I can live with, but there was no thermostat to control the a/c, so the room was freezing by the middle of the night. But since all I needed was a bed and shower for one night, and my room was quiet, it served my purposes. If I'd stayed longer I would have appreciated the fridge and microwave. Wouldn't use it as a base if I was traveling with family.
Comment from Hotel Management
19-May-2014 by Manager, Hotel Management
Thank you for finding the time to share about your stay at our hotel. It is good to know that on the whole you had a pleasant experience. We regret that the room temperature became too cold for comfort by the middle of the night. Had you called our attention, we would have gladly adjusted the thermostat in order for you to sleep soundly. We hope that you will consider staying with us again in the near future, so we may be given a chance to provide you with an exceptional experience.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Good location Clean Nice room

Posted 11-May-2014 on Hotels.com
Hotel within walking distance to sites and restaurant row. Clean. Helpful staff.
Comment from Hotel Management
13-May-2014 by Manager, Hotel Management
Let us thank you for choosing Rodeway Inn Center City. We are tremendously pleased that we were able to successfully meet your expectations and we did not give you any reason to be regret your decision to stay with us. You have our thanks for mentioning our unbeatable location which makes visiting famous sites and searching for good places to eat very easy to do, as well as our impeccably clean room. Your comment will be shared with our staff, thank you. Without a doubt, they will be glad to learn that you found them helpful. It was wonderful to have you with us. We hope you will choose to stay with us again the next time you are in Philadelphia.
5 out of 5
Recommended
for Everyone
by A verified traveller

Small boutique hotel close to Center City.

Posted 10-May-2014
Great location, super friendly staff, excellent accommodations for the price. Will definitely stay there again. Loved the European feel to the hotel.
Comment from Hotel Management
13-May-2014 by Manager, Hotel Management
You have our sincerest thanks for choosing Rodeway Inn Center City. We are enormously pleased that we provided you with a superb experience which you would like to be repeated in the near future. We would like to thank you for commenting that our unbeatable location and excellent accommodation and services come at a reasonable cost. It was a great pleasure to serve you. We look forward to your next visit!
3 out of 5
Recommended
for Business Travellers
by Rdl from Lib nj

Posted 09-May-2014 on Hotels.com
Room was small but adequate for an overnight stay. Since there was no window a nightlight would have been useful. Location is great for anyone who wants to be in Center City. Easy to get to. Price was right. city.
Comment from Hotel Management
10-May-2014 by Manager, Hotel Management
Let us thank you for choosing Rodeway Inn Center City. We are glad that on the whole you enjoyed your stay with us. We want to thank you for mentioning that we are conveniently located and we have reasonable rates. Whether positive or negative, we value feedback from our guests. Your constructive comment on how to we can better our room will certainly help us in our efforts to continuously improve our standards. We hope you will visit us again the next time you are in Philadelphia. It would a pleasure to serve you.