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Reviews of Aloft Philadelphia Airport

3 out of 5
Aloft Philadelphia Airport
4301 Island Ave, Philadelphia, PA

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1004 reviews" "
Rating 8 - Good. 245 out of 1004 reviews" "
Rating 6 - Okay. 145 out of 1004 reviews" "
Rating 4 - Poor. 87 out of 1004 reviews" "
Rating 2 - Terrible. 99 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

LaTory

Business traveller
I was in room 202 see pros and cons below. Pros: close to the airport, comfortable bed, airport shuttle service Cons: extremely noisy the walls are so thin you can hear almost every car that passes by, the A/C is also extremely loud and will not stop turning off and on even when switch off, low water pressure in the shower, clogged bathroom sink with slow drain, dead bug at the top of window shade and ketchup on wall under the desk which means not a lot of attention to detail when cleaning I’ve stayed at Aloft in The Woodlands, TX my experience was very different which is why I booked here again for a conference I was attending. I wouldn’t return to the Aloft Airport location in Philadelphia.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donovan

Liked: Cleanliness, amenities
It was okay. Not bad at all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nellianne Estrada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2024

6/10 Okay

Dillon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very modern, clean hotel. Really enjoyed the king room views overlooking the arrivals runway. Not only is the airport a quick drive away, but they provide a shuttle as well. Overall a pleasant experience and fairly priced. Only complaints are limited to front desk staff. Both the night person and the morning person were very dismissive and acted like they were inconvenienced even though I'm simply checking in. Also you have to pay $25 a night for parking in a non-valet lot, even if you're a paying guest.
Stayed 1 night in Mar 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude utilizar la pisina ya que estuvo cerrada.
Stayed 4 nights in Mar 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many kids in the lobby bar area at night.
Stayed 1 night in Mar 2024

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, is very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Meghann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Todd, Harbeson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk Mikki was fantastic-she had just started her shift and was very helpful and efficient! Also, Key, the bartender, went above and beyond with great service. The bar was crowded for a Wednesday night and she handled everything like a pro!
Stayed 1 night in Mar 2024

2/10 Terrible

Rashad

Stayed 1 night in Mar 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities
The overall room was okay a little outdated and needed some cosmetic repairs but overall a good stay. The bed was very comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

gary, Douglasville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Lounge area and pool can be more upkeep
Stayed 2 nights in Mar 2024

8/10 Good

Latierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024

6/10 Okay

Darren, Seattle

Business traveller
A bit worn out in the hotel rooms and hallways. Infrequent shuttle to/from airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

James

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot near the airport!
Stayed 1 night in Feb 2024

8/10 Good

DaShana

Stayed 1 night in Feb 2024

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, poor parking.
Stayed 1 night in Feb 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Gardiner, Columbia

Travelled with partner
Liked: Cleanliness, staff & service
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

Marny, Davenport

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Airport, pets stay free
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Kendria

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet first floor room. Helpful front desk staff
Stayed 1 night in Feb 2024

10/10 Excellent

Tanglia

Liked: Staff & service, property conditions & facilities
The room was spacious and the bathroom was really nice
Stayed 2 nights in Feb 2024

10/10 Excellent

MICHELE, NORTH WILDWOOD

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip hotel, small bar in the lobby, pool table too. The parking lot does not appear to be safe for long term parking, though.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Travelled with family and small children
They had a great coffee machine.
Stayed 1 night in Jan 2024

4/10 Poor

Beulah

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Jasmine at the front desk was so helpful and friendly. She made our arrival just perfect!
Stayed 1 night in Jan 2024

6/10 Okay

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kareemah

Stayed 1 night in Dec 2023

10/10 Excellent

Vernol Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The ambiance of the billiard table enlightened the lobby and bar area. It was a very pleasing and comfortable atmosphere. The bartender Christina was great! She was energetic and engaging and was able to develop comradery amongst all the guests at the bar. After a stressful night of traveling, I enjoyed the conversation at the bar and overall experience!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Amenities

10/10 Excellent

Sonya

Stayed 1 night in Dec 2023

10/10 Excellent

BRIAN D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were minor maintenance issues that should be addressed, such as loose door handles or faulty phone connections.
Stayed 2 nights in Dec 2023

8/10 Good

Charlota

Liked: Cleanliness, staff & service, property conditions & facilities
Just your standard hotel. Staff was nice, room was clean. I’d definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Metra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service, Shawna was soo kind and helpful from check in to check out. Room was clean and beds were comfortable.
Stayed 2 nights in Dec 2023

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the morning are very unprofessional. Shawna yelled @ me because i was trying to get picked jp from the airport & she told me what she should she do about it. Jordan the night staff qas very courteous. The bar was closed & the pool table was really small. It was my dream to experience yhe Aloft & it was ruined by staff
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Marcelo

Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like: 1. Anoying music at elevator 2. Indoor pool is useless without heated water 3. Lobby guest computer station not working 4. Handle in the elevator falling off 5. Bath room door noise when closing (banging on wall) Liked: 1. Staff
Stayed 1 night in Nov 2023

10/10 Excellent

Carol, Cleveland Heights

Liked: Cleanliness, staff & service, amenities
Unfortunately the restaurant and bar wasn't open. That was unfortunate. And then I heard the bartender did arrive but decided there was no one there. Of course not, she came late and then left. But Front desk, the room, location, free airport shuttle is excellent 👌
Stayed 1 night in Nov 2023

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff that welcomes you are the best.
Stayed 3 nights in Nov 2023