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Reviews of APSARA Beachfront Resort and Villa

4.5 out of 5
APSARA Beachfront Resort and Villa
45 Moo 2, Kukkak, Takua Pa, Phang Nga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 392 reviews" "
Rating 8 - Good. 134 out of 392 reviews" "
Rating 6 - Okay. 26 out of 392 reviews" "
Rating 4 - Poor. 7 out of 392 reviews" "
Rating 2 - Terrible. 5 out of 392 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katarina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's position right on the beautiful Memories beach. The only thing I would say, maybe change the breakfast from day to day a little bit. We had 6days days of the same, it was all lovely and tasty but some changes would be welcome
Response from Air on 26 Mar 2024
Thank you for your lovely review and have a great stay with us.Hope to see you again at Apsara

10/10 Excellent

Anat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property a little remote from other restaurants. But the resort is beautiful and the villa is super convenient for a family. Highly recommend
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
An excellent stay at this hotel. We were treated like royalty from the start and the staff were incredibly helpful. Pools are all lovely and clean. Restaurants are nice. We can’t wait to go back.
Stayed 3 nights in Apr 2023

8/10 Good

Donelle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and beach was amazing. The little surf shop/cafe next door was an added bonus!
Response from AIR on 27 Jan 2023
Thank you for your review, we hope to see you again soon.thank you

10/10 Excellent

Rachel

Stayed 1 night in Jan 2023
Response from AIR on 27 Jan 2023
Thank you for your review, we hope to see you again soon.thank you

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2022
Response from Air on 29 Aug 2022
Thank you for your rating.Hope to see you again.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

8/10 Good

Siow

Liked: Cleanliness, staff & service, room comfort
Good hotel but showing its age.
Overall it was ok.Well maintained but showing its age. Corridors were unlit and dark to save energy. Staff were fantastic and an asset to hotel. F&B prices were reasonable for 41/2 star hotel. Spa was also reasonbly prived. Shower head bracket was broken but we made do with some inconvenience. Disappointed with the beach as waters not clear and the gradient too shallow even at high tide. The pools were saved the day
Stayed 2 nights in Feb 2022
Response from AIR on 24 Mar 2022
Thank you for your feedback Hope to see you again soon!

10/10 Excellent

Wijayane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful getaway.
A nice resort to stay. The location is a bit far from the main highway but it is worth the drive. The beach was pristine and really peaceful. The food at the resort was great. Would return.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apsara Thailand
Wonderful staff who were all polite and extreamly helpful and happy, from the cleaners to the staff at the front desk everyone was amazing. Buffet food was a bit dissapointing however the other eating options on site were good. Nearby there are also restaurants which are cheap and a taxi into Kaho Lak is very easy and cheap. We are already planning to come back :)
Stayed 6 nights in Mar 2020
Response from Air on 16 Mar 2020
Thank you for the wonderful comment and we hope to see you again very soon. take care!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is stunning. The staff are wonderful and all so friendly. The location is perfect, and having Memories Bar across the inlet is great, the meals and drinks are cheap and delicious. We loved our stay here.
Stayed 10 nights in Jan 2020
Response from Air on 4 Feb 2020
Thank you for your stay with us and lovely feedback. We hope to see you again soon.

10/10 Excellent

Antonio, Lisbon, Portugal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fantastic location of this property is the must. also, the frindly staff contribute to a perfect stay.
Stayed 6 nights in Jan 2020
Response from Air on 14 Jan 2020
Dear Antonio, Thank you for your stay with us and lovely comment. We hope to see you again soon.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Air on 9 Jan 2020
Dear William, Thank you for your stay with us and hope we can see you again next time. thank you

10/10 Excellent

Mee, Yokohama

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a villa and it was amazing. Completely private and perfect for a family or couples. Three staffs cleaned rooms and a pool everyday but only disappointment was a floor cleanliness. They sweep the floor but didn’t blush it. It would be much cleaner if they’ll clean up the floor tile. At the beach and the public pool, there were a bar and its staff was perfect! There were a guy named Ram, his service level was quite high.
Stayed 4 nights in Oct 2019
Response from Air on 27 Oct 2019
Dear Khun Mee, Greeting from APSARA Khaolak! Thank you for your staying with us and feedback us a comment, we'll keep improve for the mentioned thing and hope to see you again soon. thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot on the beach! Staff are warm and friendly with professional service.
Stayed 2 nights in Oct 2019
Response from Air on 21 Oct 2019
Dear Mark, Nice to welcome you again! Hope everything goes well. thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2019
Response from Air on 29 Aug 2019
Dear Valued guest, Thank you for your review, we hope to see you again soon. thank you

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday resort in Thailand
This Was my Second time at Apsarah best holiday ever , good food , the staff was amazing , Jane was very helpful and always went the extra mile for us,, thank you for a brilliant Holiday Apsara. will definitely come back
Stayed 3 nights in Jun 2019
Response from Air on 17 Jul 2019
Dear Kathleen, Thank you for your stay with us and your feedback, we hope to see you again soon.

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel, big and but not too much else around. Food was ok, but overpriced. All the staff were nice and friendly. The beach and pool area was nice but it rained the whole rime I was there so didn’t get to enjoy. There are a couple of beach bars along the beach, but Memories was closed when I was there and the other place I just managed a cocktail in, the only customer, before it rained. A little bit boring for a solo traveller.
Stayed 2 nights in May 2019
Response from Air on 24 Jun 2019
Dear K, Thank you for your stay with us and give us feedback. We'll keep improving for your next stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. One of the nicest beach in KhaoLak.
Stayed 3 nights in Apr 2019
Response from Air on 29 Apr 2019
Dear Valued guest, Thank you for your stay with us and hope to see you again soon.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Air on 29 Apr 2019
Dear Ti, Thank you for your lovely score and hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill . And nice garden's and staff. Very clean
Stayed 5 nights in Apr 2019
Response from Air on 29 Apr 2019
Dear Valued guest, Thank you for your stay with us and hope to see you again soon.

10/10 Excellent

Mel, Phuket, th

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and Villas. Excellent service. Friendly staff. Lovely food. Perfect for surfing. Beautiful clean beach with beautiful sunsets.
Stayed 2 nights in Oct 2018
Response from Air on 18 Apr 2019
Dear Mel, Thank you for your stay with us and feed back a lovely comment. Hope to see you again soon.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Air on 4 Apr 2019
Dear Keith, Thank you for your stay with us, we hope to see you again soon.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. They upgraded us to a villa which was really lovely. Staff weren’t that friendly at the restaurant. Almost too much trouble to serve us. Breakfast wasn’t great. Lovely beach
Stayed 2 nights in Mar 2019
Response from air on 12 Mar 2019
Dear Sally, Thank you for your stay with us and comment. We'll bring your comment to improve our service. thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Air on 26 Feb 2019
Dear Mark, Thank you for your stay with us and give us the best rating. Hope to see you again soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great area.
Apsara is set on the beach - miles of white, sandy, beautiful beach! And if that's not enough for you there's Coconut Beach very close by; we hired bikes from the hotel and cycled in 10 mins. The hotel is wonderful, the service excellent, breakfast is a massive, freshly presented/cooked buffet of choice and the rooms are comfortable and well appointed. We were visiting with our adult sons (20 and 21yrs). They hired mopeds from local shops (5mins up the road) and we all had regular massages there for £7.50. There is an ATM at a hotel just up from the shops (10mins walk). The taxi's from the hotel are good and not a bad price but you can also barter with those just outside the hotel entrance. We were bed & breakfast so a major plus was Memories Bar, an authentic beach bar located along the beach from the hotel selling great value tasty Thai food and drinks/cocktails - happy hour 5.30-6.30pm! Memories can be accessed across the sand or by walking across the hotel's own bridge. Naturally the hotel whilst it houses all the services you might require, is more expensive than venturing out and about the area. The local water falls, Elephant home (rescued elephants 5 mins walk from Memories bar), many markets and trips to the Islands are amazing. We went to the Surin Islands for the snorkelling and the sea was the bluest I could ever have imagined. Taxi ride to Khao Lak shopping/restaurant strip on the other hand left us cold, not our thing. Quite the most wonderful holiday ever!
Stayed 9 nights in Jan 2019
Response from Air on 31 Jan 2019
Dear Catherine, Greeting from APSARA! We are very happy to served you and happy that you like it! Thank you again for the great comment and review. Hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice restaurants and cheaper foods outside hotel. There is a Elephants home walking distance from the hotel.
Stayed 4 nights in Jan 2019
Response from Air on 31 Jan 2019
Dear Valued guest, Thank you for your stay with us and lovely comment. Hope to see you again soon.

6/10 Okay

Ching Hong

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Air on 30 Jan 2019
Dear Ching Hong, Thank you for your rating score, anything we can improve please let us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise. Close to beach. Goos for a relaxing holiday.
Stayed 4 nights in Jan 2019
Response from Air on 22 Jan 2019
Dear Valued guest, Thank you for your stay with us and give us a great score and lovely comment. We hope to see you again soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great atmosphere. We just had a fabulous stay.
Stayed 7 nights in Jan 2019
Response from Air on 21 Jan 2019
Dear Heather, Thank you for your stay with us and rated us a great score. Hope we'll see you again very soon.

8/10 Good

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was the only criticism, all looked and sounded good, but was either precooked and heated or just didn’t have the freshness, but I did have an omelette cooked for me which was delicious
Stayed 3 nights in Jan 2019
Response from Air on 8 Jan 2019
Dear Kath, Thank you for your comment and we can guarantee that every meal is made fresh because we care and respect to our guest. However thank you again for your comment we'll keep improving on it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel location and beach is amazing, plenty of activities and our kids had a great time. The beach is wonderful. The hotel facilities however leave a lot to be desired. Broken shower, broken hot Tub, door handles come off in the hand, twice. Concrete floors are stained and the level of cleanliness is poor. We didn’t complain as we weren’t there to stay in the room. We booked a villa, which was constructed in 2012 and it was already falling apart despit being only 5 years old. Either the villas were constructed in a hurry and poor quality, or there is just no maintenance program to keep up the hotel. The food was not good. Our family still had a great time as the beach was amazing which is why we were there. Great sunsets, warm inviting water. But the facilities themselves really need maintenance.
Stayed 2 nights in Jan 2019
Response from Air on 30 Apr 2019
Dear Valued guest, Thank you for your comment, we'll keep improving for it, however, your comment is very useful for us.

8/10 Good

Do, Apsara khao Lak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach, no snorkelling - beach too flat
Stayed 3 nights in Dec 2018
Response from Air on 7 Jan 2019
Thank you for your comment, We hope to see you again soon.

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
It was amazing, food was brilliant something new every night. Staff were amazing with the kids and so happy and friendly. Pool villa was beautiful
Stayed 7 nights in Nov 2018
Response from Sutchaya on 10 Dec 2018
Dear Daisy, Thank you for your stay with us, We'll keep your comment as our encourage to make up new think. thank you

8/10 Good

Andrea

Liked: Room comfort
Family trip
House keeping not very good. Didn’t do much in room than swopped towels. We made one or two complaints for tv not working but it never got attended to. Beautiful hotel if you stay on villa side. Villa pool and Nepali restaurant is lovely. The hotel side feels very tired and busy. Located in a very quiet area with just one other restaurant around -Memories beach bar just opposite villa section. All inclusive villa section is good. A la carte and much to choose from.
Stayed 11 nights in Nov 2018
Response from Air on 4 Dec 2018
Dear Andrea, Thank you for your stay with us and give us a useful comment. We learn from you and we'll keep going forward to improve our product.

10/10 Excellent

Julieann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Air/salesManager on 24 Sept 2018
Dear Julieann, Thank you for your star, It's mean to much for us. thank you!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing APSARA
great place been 6 times now friendly staff great area and so relaxing a must for anyone going to Thailand
Response from Air/ Sales Manager on 2 May 2018
Dear Justin, Thank you for visiting us again! hope you have a pleasant holday and we are looking to see you again soon.

2/10 Terrible

Mindy, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boring
Dirty, dated and in a rubbish location. Very expensive when you’re there.
Stayed 5 nights in Jan 2018
Response from Sutchaya / Sales Manager on 27 Jan 2018
Dear Mindy, May I have your room no. and period of stay, please? and can you give us the detail that you did not satisfy then we'll investigate and improve our service.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Sutchaya / Sales Manager on 27 Jan 2018
Dear Peter, Thank you for rate us 5 of 5, we really appreciated it. hope to see you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice beach resort
Nice beach resort in a secluded area. Not near the busier town areas or other eateries, but there are several bars and restaurants to choose from in the resort. Good for relaxing and enjoying the pools and beach on site.
Stayed 2 nights in Dec 2017
Response from Air/ Sales Manager on 5 Jan 2018
Dear Valued guest, Thank you for your lovely comment, we hope to see you again next time.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Villa is the only way to go
We had the best stay at Apsara. We stayed in their pool villa and it was absolutely amazing. Complete privacy. Anyone on a honeymoon has to stay in their pool villa. We only wish we had more time at this hotel. The restaurants provide fabulous food, with nightly live music. The beach is powder white sand.
Stayed 1 night in Nov 2017
Response from Air/ Sales Manager on 5 Jan 2018
Dear Robert, Thank you for your lovely comment, we hope to see you again.

10/10 Excellent

F B, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in a quiet location
We were not disappointed with our stay and wished we stayed longer. Hotel was lovely & offered lots to do but most you have to pay for. Great breakfast & friendly staff. We hired a scooter to travel around as its a bit away from the town centre but the hotel offers a shuttle service with 2 drop off points at 100 baht per person each way. Will definetly go back to Apsara if we come to Khao lak again.
Stayed 4 nights in Dec 2017
Response from Sutchaya / Sales Manager on 22 Dec 2017
Dear Value guest, Thank you for your lovely and useful comment. We hope to see you again next time.

8/10 Good

J, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach
Great location on the beach. Room was great and view of the pool. Food was pretty good too.
Stayed 1 night in Dec 2017
Response from Air/ Sales Manager on 12 Dec 2017
Dear Valued, Thank you for your lovely comment, hope to see you again soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017
Dear Valued guest, Greeting from APSARA! May I know the feedback of our service during your stay? Any uncomfortable or inconvenience service? thank you

8/10 Good

Kaylene, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxixng Stay
We did have a lovely relaxing time at the hotel and spent many hours floating in the pool overlooking the Andaman Sea. However, we were disappointed that the hotel was so far from town. We had hoped to be able to walk around the shops and restaurants whenever we felt like a break from the hotel but a 20 minute drive each way meant that this became a much bigger activity. Also I felt that it was shame that there were only 2 options for dining, either the buffet or small restaurant on the beach. Another dining area with a bit of variety would be nice when staying for a number of days. One other area that could perhaps be reviewed would be a nice sized lounge area away from the foyer where you could sit in the event of wet weather so that you could still mix with other guests.
Stayed 10 nights in Nov 2017
Response from Sutchaya / Sales Manager on 7 Dec 2017
Dear Kaylene, Thank you for your review and you stay with us, hope you enjoy our service and hope to see you again next time. Best Regards, Sutchaya / Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach Gem.
Stayed for 5 nights , was upgraded to a beachfront deluxe room which was magnificent. Pros : Hotel was in a great position for us because I enjoy the surfing beach and I can hire Surfboards At Memories Bar which is a short walk. No real need to travel far because this Hotel and the area have almost everything you need. Staff were friendly and helpful. The Villa section has a fantastic swimming pool. Breakfast was great,eat enough to last you the day. Cons: The matresses were a bit firm for our liking. Need an Australian flag at the main pool area.
Crimson Sunset
view from our room
Another beautiful sunset
Can surf
Stayed 5 nights in Oct 2017
Response from Air/ Sales Manager on 28 Nov 2017
Dear Valued guest, Thank you for your comment and your stay with us and we really appreciated your good comment and memories that you pass to another guest.

6/10 Okay

aliza , france

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
The hotel is big and have 2 parts, ne part has regular hoter and the other has only villas. Some of the pictures were taken on the side of the villas so i was disappointed when i arrived at the hotel. The hotel is outdated and not reserved, torn umbrellas and molded tanning beds. Good pool and beautiful sea view. Breakfast was not good, food was oily and felt cheap. the restaurant by the sea is really good, exellent food and very good service. As for the room, they gave us an upgrade to delux room. There was a smell of mold in the room, cracks in marble at the sink and molded into the bathroom. On the second day we discovered ants along the wall in the bedroom. The wifi did not work well and hung up every few minutes. In order to get a second key to the room they asked a deposit if 3000 bats. In conclusion i do not recommend this hotel. I wish i’d taken pictures
Stayed 5 nights in Sep 2017

10/10 Excellent

Robarsenal, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Villas.
The Hotel is clearly split in to 2 resorts. The Hotel side and the villa side. We stayed in a Pool villa and it was huge for just 2 people. The villa side is like an oasis compared to the hotel side in our opinion. I am never a fan of All inclusive type resorts and for Thailand I certainly do not like the concept. We had a lovely stay and will certainly be returning. It wont be for everyone as the hotel is quite far from town with only a few local restaurants within walking distance. The very best is Martini which is incredible and they staff really look after like nothing you have ever experienced before.
Stayed 11 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beachfront hotel
The villa side of the hotel is amazing. Great restaurant and pool, steps to the beach. Rooms comfortable and clean, private pools great. Good breakfast. Out of main town but easy to get around and good local restaurants.
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel overcharged and took money for services which they did not provide. They charged us an extortionate amount for a meal and did not refund us. They promised us services such us spas and excursions but failed to deliver.
Stayed 6 nights in Aug 2017