We were met by the hotel staff and received of our luggage immediately. The check in was done at a coffee tAble with a welcome drink. The manager then came to welcome us and we were then taken to our room. Although the hotel was larger than we expected the staff did appear to recognise us and our particular needs at breakfast and at happy hour!
We spent a week in the Villa. The Villas are right on the beach. They are huge! The private pool alone is worth the money. Beautiful sandy beach. The only negative would be that its a bit of walk (up 51 stairs) to get to the restaurant for breakfast, however once you get there, the view is amazing. The staff were very good. Very accommodating. We used the free hotel bikes to ride into the tourist area for lunch. It's an easy ride.
"Great location, good midweek off peak destination."
We were very happy with everything, we were upgraded into a deluxe room, good size, great view of beach,pools and very well maintained gardens, the down side was we had money stolen from our room( it was tucked inside a camera case- they only took the U.S money, left the Aus$$) and also underwear????. When we spoke to Reception, he pretty much blew us off and that was the end of it. A big downer to an otherwise lovely place. All the other staff were fabulous!!!!
The location is fairly decent. Its not in a prime location to the main city but is still a beautiful place thats close to the beach. Nothing bad to say about the hotel itself because it was great.
I was in the process of recommending this place to my fellow colleagues but the bad customer experience trumps the wonderful experiences about this place. If you do plan to go, please be careful of the hidden fees. Its better to go into the city and eat (cheaper and more fulfilling). I have never been so upset with customer service as I am a very pleasant guy but this one takes the cake. For them to make a couple of extra dollars in hidden fees, they have lost several thousand dollars that they could have had based on my recommendations to colleagues alone.
Overall, if you do still plan to go, just be careful is all i can say. It really is a beautiful place but the bad/shady customer service ruined it for me.
Really enjoyed our stay in a beachfront bungalow - loved the outdoor shower!
The beach out front wasn't suitable for swimming, but the sound of the waves was fantastic and the Affinity Swimming pool was amazing, so the beach was not an issue.
Fiona from New Zealand
Victoria Phan Thiet Beach Resort & Spa located on a private beach studded with coconut trees, was built in the traditional …More
We spent 5 days here and found everything one could want here. The Staff were excellent and the food was really good. Most could speak English and we even were able to get 4 minute soft boiled eggs. The beds were just so comfortable and the facilities were really good. I am very happy to recommend.
This new hotel is across the street from a public beach,but near the high end Novatel with a Nick Faldo designed golf course. It is in the city of Phan Thiet, 20 miles from Mui Ne. A beautiful pool is the nicest thing I can say and let's leave it at that.
Francis from Beijing China
At 14th storey height, the architecturally impressive Park Diamond Hotel is surely a prominent iconic landmark …More
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