First of all, the staff was amazing! Not only was this hotel in the perfect location, but the staff and customer service put the experience over the top. We were very happy with our selection. It all started with Rashed, the front desk clerk helping us with check-in and being very helpful when we needed a late check out due to an extra long guided tour in Petra. Eid was our porter and was very friendly and offered a lot of good suggestions on what to do. One of the employees who especially stuck out was Khaled, the concierge, he was both very friendly and informative. He guided us to an excellent typical Jordanian restaurant which had authentic cuisine and not the typical tourist attraction. He was also very helpful in assisting us getting a very knowledgeable and English-speaking guide (Abdulla Nawaflesh). We do a lot of tourist traveling and this by far was one of the best hotels in way of comfort, location and staff friendliness that we have visited. You could not get closer to the entrance of Petra, we were only about 25 meters from the entrance. One suggestion though, if you do visit Petra, get your tickets the day before you plan on entering (if possible) from the ticket counter. This way you just walk in early and beat the queue for tickets. Our guide was kind enough to go and get the tickets for us. Very memorable experience, due in part to the professionalism of this hotel staff. Free Wife and the breakfast was very good.
The staff could not have been more helpful and welcoming. It was my 50th birthday and my partner had brought baloons and banners which the hotel set up in the room as a surprise. This is ruely first rate service! Thank you
this hotel is very nice to stay in Petra and has very good value at lest you get what you paid for and very will located you can get every thing you need very close to you good restaurants and all the shops you need also very helpful staff they try to there best to help you
Located just a few minutes from the city, Petra Edom Hotel in Petra Jordan is an ideal location for travelers who would …More
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