Second Floor, 2 Queen Beds, Non Smoking (Not Pet Friendly) | Egyptian cotton sheets, premium bedding, down duvets, desk

Reviews of Quality Inn Peterborough

2.5 out of 5
Quality Inn Peterborough
1074 Lansdowne St W, Peterborough, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1009 reviews" "
Rating 8 - Good. 399 out of 1009 reviews" "
Rating 6 - Okay. 152 out of 1009 reviews" "
Rating 4 - Poor. 63 out of 1009 reviews" "
Rating 2 - Terrible. 45 out of 1009 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Peterborough I stay here very relaxing
Stayed 1 night in Mar 2024
Response from Lori on 27 Mar 2024
Thank you Tammy for being a returning guest. We appreciate your comments and hope you will continue to choose to stay with us.

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was neat and tidying, bed was firm with good quality pillows,the only complaint would be is that we had difficulty shutting the heat down, very warm,finally got it comfortable after many tries.I would recommend, breakfast was very good.
Stayed 1 night in Mar 2024
Response from Lori on 27 Mar 2024
Thank you for taking the time to complete this review. I am glad you enjoyed our hot breakfast and found your room neat and tidy and the bed firm, pillows comfortable. I do apologize that you experienced difficulty shutting the heat down. I am glad you were successful. Your comments have been shared with our maintenance department. I hope you will choose to stay with us again in the future.

10/10 Excellent

Sue

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times every six months when we have to come to Peterborough for the Peterborough swap meet. Very enjoyable and very fresh and very clean. Staff is fantastic no complaints….
Stayed 1 night in Mar 2024
Response from Jenn on 25 Mar 2024
Hello Sue, Thank you for taking the time to complete our survey. Our staff thanks you for your kind words and we hope to see you again soon.

8/10 Good

neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Excellent staff. Quiet and cozy. Loads of dining within walking distance. Usual breakfast.
Stayed 2 nights in Mar 2024
Response from Lori on 22 Mar 2024
We appreciate your comments about your recent stay with us at the Quality Inn. Thank you for staying with usand we hope you will choose to stay with us again soon.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jenn on 19 Mar 2024
Hello Ashton, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again soon.

4/10 Poor

Kristin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Lori on 20 Mar 2024
Thank you for your feedback from your recent stay with us. I apologize that you did not have a great stay experience. We hope you will give us the opportunity in the future to have you stay with us again.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Jenn on 13 Mar 2024
Hello Penny, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Beverly

Liked: Cleanliness, staff & service
Staff was great.
Stayed 1 night in Feb 2024
Response from Jenn on 29 Feb 2024
Hello Beverly, Thank you for taking the time to complete our survey. Our Staff thanks you for your kind words and we hope to see you again in the near future.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was kept clean, despite it raining outside foot prints weren’t tracked through the floors. Front desk was very helpful and kind. The room itself was clean had an extra pillow and blanket as well, coffee machine worked and was good. Checking in and out was fairly easy just had to sign a couple things. In a good spot too , I’ve never really been to Ptbo before but it was easy to find. Breakfast was nice there was yogurt, fruit, cereal, muffins, bagels, waffles, hasbrowns, bacon, eggs with little trays to put everything on plus you can take it to your room which is cool.Overall a good hotel. Would recommend and go back myself
Stayed 1 night in Feb 2024
Response from Jenn on 21 Feb 2024
Hello Sara, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed so much about your stay. We hope to see you again in the near future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the breakfast that was included was also really nice.
Stayed 1 night in Feb 2024
Response from Jenn on 19 Feb 2024
Hello Daniel, Thank you for taking the time to complete our survey. We are all pleased to hear that you enjoyed our hot buffet breakfast and your stay with us. We hope to see you again soon.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very professional
Stayed 1 night in Feb 2024
Response from Jenn on 19 Feb 2024
Hello Jesse, Thank you for taking the time to complete our survey. I have passed along your compliments to our staff. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you back soon.

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I feel unsafe there
Stayed 1 night in Feb 2024
Response from Lori on 20 Feb 2024
Thank you for your feedback on your recent stay with us. I am sorry you felt unsafe during your staff with us. Our safety measures include exterior and interior surveillance 24 hours a day as well as trained staff on site 24 hours a day that follow strict protocols. Again, I apologize that you did not enjoy your stay with us.

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jenn on 19 Feb 2024
Hello Ainsley, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

10/10 Excellent

Donna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be very friendly and helpful. The breakfast was ready, hot and even a few minutes early. The coffee was good.
Stayed 2 nights in Feb 2024
Response from Jenn on 12 Feb 2024
Hello Donna, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again in the near future.

10/10 Excellent

Kelly

Travelled with partner
Very pleasant
Stayed 1 night in Feb 2024
Response from Jenn on 12 Feb 2024
Hello Kelly, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jenn on 29 Jan 2024
Hello Debbie, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jenn on 29 Jan 2024
Hello Cynthia, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

6/10 Okay

Jason

Travelled with family and small children
Disliked: Property conditions & facilities
Convenience was great for our needs. Room was dated and tired. Stains on comforter and furniture. Missing baseboard and wires hanging from the walls.
Stayed 3 nights in Jan 2024
Response from Jenn on 16 Jan 2024
Hello Jason, Thank you for taking the time to complete our survey. Please allow me to apologize for failing to exceed your expectations in regards to the condition of your room during your recent stay. I have passed along your notes to our GM for review. We do hope to see you again in the near future.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I want to commend this hotel on their acceptance of at least 4 hockey teams on the weekend. They let the kids be kids and have some fun as well as providing a great hot breakfast with many options.
Stayed 3 nights in Jan 2024
Response from Lori on 15 Jan 2024
Thank you Ashley. Peterborough is a hockey town. We appreciate your feedback and kind words about ourhot breakfast. Thank you for your business and we hopeyou will come back to see us again.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Bed was comfortable and sheets and towels were good quality. Good value for the price.
Stayed 2 nights in Jan 2024
Response from Lori on 15 Jan 2024
I am glad you had an enjoyable sleep experience and found the Quality Team friendly. We hope you will returnto stay with us again in the future.

10/10 Excellent

John, Palmerston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Jan 2024
Response from Lori on 15 Jan 2024
Thank you so much for your feedback. We appreciate you taking the time to provide it. We look forward to youstaying with us again.

6/10 Okay

Dave

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Internet service was poor. Had to relogin continually. Hockey tournaments led to noisy hallways and several - more than 5 - knocks on our door with no one there. Never any Staff monitoring that we were aware of.
Stayed 2 nights in Jan 2024
Response from Lori on 15 Jan 2024
Dave:I am sorry you were disturbed during a busy hockey weekend and that you experienced internet service issues. The hotel property is monitored as well as regular patrols completed. Thank you for staying with us and we do hope for an opportunity to host you again.

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to restaurants and shopping
Stayed 1 night in Jan 2024
Response from Jenn on 11 Jan 2024
Hello Melanie, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so.friendly and also a great breakfast is included in the your stay.
Stayed 1 night in Jan 2024
Response from Lori on 9 Jan 2024
Linda: Thank you for completing our online survey. I am glad you found our staff friendly and that you enjoyed ourhot breakfast. We hope you will stay with us again in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loving our stay so far
Stayed 1 night in Jan 2024
Response from Lori on 9 Jan 2024
Jennifer:Thank you for your kind words. We appreciate thefeedback.

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hot breakfast with lots of options and super friendly staff.
Stayed 1 night in Jan 2024
Response from Lori on 9 Jan 2024
Thank you Linda for your feedback. I am glad you enjoyed our hot breakfast and that you found our staff super friendly. We hope to see you again.

10/10 Excellent

Ashton

Stayed 1 night in Dec 2023
Response from Jenn on 4 Jan 2024
Hello Ashton, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again soon.

10/10 Excellent

Bingbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jenn on 2 Jan 2024
Hello Bingbin, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again soon.

10/10 Excellent

Gavan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The beds were very comfortable and the staff at reception were very friendly. The housekeeping staff were also very helpful
Stayed 3 nights in Dec 2023
Response from Jenn on 2 Jan 2024
Hello Gavan, Thank you for taking the time to complete our survey. Our staff is pleased to hear that you enjoyed your stay with us and we hope to see you again in the near future.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jenn on 28 Dec 2023
Hello Wayne, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Barbara

Stayed 1 night in Dec 2023
Response from Lori on 29 Dec 2023
Thank you for your feedback on your recent stay with us.We appreciate you taking the time to provide this feedback. We hope you will choose to stay with us again.

8/10 Good

James, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Exactly as expected.
Stayed 1 night in Dec 2023
Response from Jenn on 27 Dec 2023
Hello James, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness Friendliness of staff Tasty, basic breakfast options Reasonable rates
Stayed 1 night in Dec 2023
Response from Jenn on 27 Dec 2023
Hello Margaret, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

10/10 Excellent

Laurie

Stayed 2 nights in Dec 2023
Response from Lori on 19 Dec 2023
Thank you for completing our online survey. We appreciate your positive feedback about your recent stay with us. We hope you will stay with us again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jenn on 12 Dec 2023
Hello David, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Was reserved a room on the second floor. Due to health issues and no elevator they were more than accommodating in giving a ground floor unit. Building was clean, parking lot was clean and well lit with plenty of parking. Breakfast was good with a variety of choice. Convenient to all amenities. Overall was a great stay.would reccomend this hotel.....
Stayed 1 night in Dec 2023
Response from Jenn on 12 Dec 2023
Hello Mike, Thank you for taking the time to complete our survey. Our staff would like you to thank you for your kind words and we hope to see you again in the near future.

10/10 Excellent

Albert

Stayed 1 night in Dec 2023
Response from Jenn on 5 Dec 2023
Hello Albert, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

6/10 Okay

David

Stayed 1 night in Dec 2023
Response from Jenn on 5 Dec 2023
Hello David, Thank you for taking the time to complete our survey. Please allow me to apologize for failing to exceed your expectations in regards to your recent stay with us. We hope to see you again in the near future.

8/10 Good

debbie

Stayed 1 night in Dec 2023
Response from Jenn on 24 Dec 2023
Hello Debbie, Thank you for taking the time to complete our survey. Our Guest's satisfaction is our top priority and we hope to see you again in the near future.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lori on 5 Dec 2023
Thank you for completing our survey for your recent stay with us at the Quality Inn. We appreciate your business and hope you will choose to stay with us again in the future.

8/10 Good

Mark

Stayed 1 night in Nov 2023
Response from Lori on 5 Dec 2023
Thank you for sharing your review of your recent stay with us. We hope you will stay with us again in the future.

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean hotel, well located, and a very good value including comfortable rooms and breakfast
Stayed 1 night in Nov 2023
Response from Lori on 4 Dec 2023
Thank you for your comments about your recent stay with us. I am glad you had a comfortable stay and found good value. We hope you will choose to stay with us again.

8/10 Good

Terence

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Location
Nice hotel in great area with plenty of restaurants around. The staff was very friendly and the hotel itself was in good condition. Only draw back was that there was hair in the beds when we arrived and had to ask for new sheets. Would stay again.
Stayed 1 night in Nov 2023
Response from Lori on 4 Dec 2023
Thank you for completing this review. I do apologize that you found hair in the beds but and happy that you advised us right away so the issue could be dealt with immediately. I appreciate you found that our location and the hotel itself was good and that the staff were friendly. We hope you will stay with us again.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Lori on 30 Nov 2023
Thank you for taking the time to complete our survey on your recent stay with us. We appreciate the positive feedback and hope you will return to stay with us again in the future.

8/10 Good

Jill

Travelled with partner, Travelled with group
Liked: Amenities
Front desk staff really friendly and helpful. It’s a pretty basic place but clean and a very good location.
Stayed 1 night in Nov 2023
Response from Lori on 30 Nov 2023
Thank you for taking the time to share your feedback.We appreciate your kind words about our team and thehotels location and cleanliness. We look forward to youstaying with us again in the future.

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean motel in a good location.
Stayed 1 night in Nov 2023
Response from Lori on 27 Nov 2023
Thank you for your feedback on your recent stay with us.I am glad you found our hotel clean and in a good location, We hope you will stay with us again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room waa quite clean and the breakfast tasty and hot.
Stayed 1 night in Nov 2023
Response from Lori on 20 Nov 2023
Thank you for sharing your feedback from your recent stay. Please come back again to stay with us.

10/10 Excellent

James, Enfield

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here
Stayed 4 nights in Nov 2023
Response from Lori on 19 Nov 2023
Thank you for staying with us again James. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Steve

Stayed 1 night in Nov 2023
Response from Jenn on 12 Dec 2023
Hello Steve, Thank you for taking the time to complete our survey. We are all very pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

4/10 Poor

Richard

Stayed 2 nights in Nov 2023
Response from Lori on 14 Nov 2023
Thank you for completing our survey on your recent stay with us. We hope to have an opportunity to host you again in the future.