Ratings based on 3,958 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Bad

Posted 22-Jul-2015
Me and my family had no so good experience with this hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Geraldton, Western Australia

Great location

Posted 18-Jul-2015
Staff are friendly and helpful. Lovely view of the Swan River. The only problem I had was trying to work out how to turn the shower on. Eventually found button on bath tap that needs to be depressed to start the shower.
Comment from Hotel Management
20-Jul-2015 by PPP, Hotel Management
Dear Leanne Thank you very much for your review after your recent stay at our hotel. We are so pleased you found our staff friendly and helpful and that you enjoyed the lovely view of the Swan River. We regret you had a problem turning on the shower, your valued feedback has been shared amongst the hotel team for review. We hope to welcome you back when you next in Perth. Kind Regards General Manager, Pan Pacific Perth
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2015
near to swan lake, excellent service, enough parking space, big bed. wonderful stay experience.
Comment from Hotel Management
20-Jul-2015 by PPP, Hotel Management
Dear Traveler I am very delighted to receive your excellent review after your recent stay. We are very pleased you found our location and service to be excellent; and that we have enough parking space, big bed and that you had a wonderful stay! We look forward to welcome you back when you next visit in Perth. Best Regards General Manager, Pan Pacific Perth
5 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Absolutely fantastic hotel. Brilliant experience!

Posted 25-Jun-2015
Pros: Beautiful, luxurious, very clean and fantastic staff.
Cons: no
Location: Great location, easy to access shopping. A nice feature is a coffee machine available to guests in the restaurant area.
The Pan Pacific was a wonderful experience. I would highly recommend it, whether you are travelling for pleasure or business. The staff were wonderful, room service was excellent, and I was looked after very well. An enjoyable time that I will be repeating again!
4 out of 5
by A verified traveller

Satisfied

Posted 23-Jun-2015
It is not as good as my expectation. The room was a Standard room with two double beds. City view, no belcony. Also I have tried the food in hotel breakfast and dinner, all normal, no surprising. But staffs are all nice friendly. wifi in the room not for free. Free wifi regin only in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveller from WA

One of perths best hotel

Posted 19-Jun-2015
In the top 3 hotels I've stayed in with the best food, all staff are better than good and everything is great about pan pacific.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Western Australia.

Close to convenience stores and buses.

Posted 17-Jun-2015
Nice hotel and buffet breakfast but could do with its own private parking.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gold Coast

Close to city attractions

Posted 09-Jun-2015
Pros: Close to attractions
Cons: Decor, very dated, breakfast $38 buffet too expensive
Location: Shopping, zoo, clock tower, Langley Park
Buffet breakfast overpriced - $38 - go to a cafe close by Very comfy beds Dated decor and bathroom - however is being refurbished 2015 Friendly staff Close to walk to shops, ferry, zoo, park, clock tower etc
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 09-Jun-2015
Arrived early before midday offered upgrade for small extra cost perfect refurbished room. Very comfortable bed. Breakfast was great and avoided the wifi charge by joining there loyalty rewards prior to staying.
5 out of 5
Recommended
for Everyone
by A verified traveller

Anniversary night

Posted 28-May-2015
Excellent and friendly staff.stayed in king suite with great view across river.had club access so drinks and nibbes with staff that wdre great to chat with.excellent service.one of the best hotels in perth