Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom perth

nice hotel close to park

Posted 06-Nov-2014
Pros: cleanliness and that the prime minister of australia arrived during our stay and if it is good enough for the prime minister then it is good enough
Cons: yes what could be improved is for thr gymn and swimming pool be open 24 hours they closed at 9pm too early
Location: location close to casino and langley park but not close to shopping
had a good meal at the buffett and sat in the grand foyer for coffe and room was spacious and it had a comfortable bed and went for a long walk at langley park
4 out of 5
Recommended
for Everyone
by A verified traveller

Perth Hotels

Posted 02-Nov-2014
Minor issue at check in otherwise a pleasant enough experience for a Perth Hotel. Central location worked well for business purposes.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth, WA

Not as great as I expected.

Posted 13-Sep-2014
Pros: The reception staff were efficient and polite. Car parking was easy.
Cons: Overall, it wasn't a terrible stay but there is room for improvement. Service levels let this hotel down.
Location: We stayed for a concert at the arena, it was a bit far for that purpose but taxis were cheap enough.
We arrived in time for lunch and although the lobby cafe wasn't busy the service was very slow. The food was reasonable but not wow. My husband arrived later and although we were sat right in front of the bar area the staff didn't approach him and so eventually he went to the bar himself to get their attention. The ladies toilets in the lobby area also need a clean. We were upgraded to a deluxe king size room but it was a little dated and tired looking.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel wt a good view of the river

Posted 10-Sep-2014
Friendly staff n since we waited a while for our second room.. the staff upgraded our 2nd room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the city

Posted 02-Sep-2014
Pros: Clean room. friendly staff. A cafe in the lobby. Location good.
Cons: Parking They didn't have my reservation from Expedia but luckily they had rooms free!
Location: Great location but would need a taxi from the train station if you're not driving.
Nice hotel, clean room, good view, was upgraded to the next category from a king to a king delux. Was at the hotel for a ball held in the hotel. Well stocked mini bar if you like that sort of thing. Room safe, cutlery and tea/coffee making facilities, iron, sewing kit and a tooth brush in case you forgot yours! The fan didn't work in the bathroom and a few things seemed dated but overall a very nice hotel and comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hyatt Perth

Posted 21-Aug-2014
Great hotel with excellent facilities. Beutiful lobby lounge & rooms.
5 out of 5
Recommended
by Philfrom Ravensthorpe

A get away

Posted 18-Aug-2014 on Hotels.com
My fiancé lives in Perth and I live in the country so when I come to the big smoke we spend time at her place. Recently we decided the we needed more us time so we had a romantic get away at the Hyatt. From the time we walked in to the time we left we were treated as royalty and didn't want to go as it was such a great experience. Well worth every cent and will be booking another get away there.
1 out of 5
by A verified traveller

Terrible services, do not go there

Posted 02-Aug-2014
The hotel location is first of all, rather terrible. During our stay - the hotel staff were not even able to give us a map of the region - when we asked for one. They gave us a room with 2 single beds, even though in our Expedia request we had explicitly indicated that we are a family of 2 1, me, my wife and our child. Later another room was given. The concierge when asked about directions to nearby places (since we could not get a map) was clueless and instead tried to get information from us to "enhance his knowledge". The hotel reception staff kept on referring us to the concierge. The room rates are also extremely expensive. There is no shortage of options - just DO NOT go to this hotel.
1 out of 5
Recommended
for Business Travellers
by Stevefrom Australia

Appalling customer service

Posted 24-Jul-2014 on Hotels.com
I will NEVER use, recommend or stay in a Hyatt Hotel again, I have black listed Hyatt from our companies list of hotel options. A short sighted arogant business mentality.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 12-Jul-2014 on Hotels.com