Ratings based on 2,462 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Lovely hotel with great views over Swan River.

Posted 19-Apr-2015
Pros: The view the staff the room
Cons: Nothing
Location: 15 mins from airport ,perfect for us with the view of the beautiful Swan River
Great last night of month holiday .loved the view of the Swan.loved the luxury of the hotel
4 out of 5
Recommended
for Everyone
by A verified travellerfrom P

It was a nice hotel, staff were pleasant, room was

Posted 14-Apr-2015
The bus stop was right outside which made getting around easy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wollongong NSW

Beautiful hotel, friendly staff!

Posted 08-Apr-2015
Pros: The outdoor pool, the bus stop right at the front, cleanliness & the friendliness of the staff.
Cons: Shower baths! I hate shower baths. A 5 star hotel should have a separate shower & bath in my opinion. Also the lifts are quite old & slow.
Location: It is a 15-20 minute walk to the main city centre & only a 5 minute walk to the back of the hotel which is close to the Barrack Street Jetty.
The hotel is a tad far from the city centre but there are free city buses that stop right out the front. The staff are very friendly & the hotel is very clean. We had some issues with our room upon check in but they were resolved by the Rooms Director & we were moved to a better room with a full buffet breakfast included for each day of our stay. We also hired a car & parking was only $25.00 for 24hrs is you self park which is a lot cheaper than other 5 star hotels. The lobby bar also has a good variety of food & drinks to choose from.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth

Hyatt Perth

Posted 30-Mar-2015
Pros: The reception staff were really helpful when we arrived.
Cons: I rang and asked for access to the room at 12.30pm. With all the rooms in the hotel, this couldnt be organised. Quite disppointing.
Location: Walk along the river, nice restaurants.
Our stay at the hotel was nice. The room was nice and the room service was tasty.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Melbourne Australia

Convenient spot

Posted 28-Mar-2015
Pros: Nice central foyer with bar. Spacious feeling. Nice to have all the floors as mezzanines
Nice food and service. Piano player was great in bar
4 out of 5
Recommended
for Families
by A verified travellerfrom Mandurah

Free Upgrade was a hit!

Posted 05-Mar-2015
Pros: the service was excellent
Cons: nothing
We received a free upgrade to a "club room", which we appreciated greatly. Breakfast and drinks and nibbles included it capped off a terrific weekend. I took my partner there for a bit of R & R , and not having to leave the hotel to find a meal was a bonus, as we had a 2 yo with us.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kristiansand

Prima hotell.

Posted 27-Feb-2015
Pros: Ryddig og fint hotell med smarte og gjennomtenkte løsninger. Stille og effektivt aircondition. Hyggelig personale. Problemfritt.
Cons: Dekning på WI-FI. Veldig lokal dekning.
Location: Perfekt beliggende i hjørne av skyline sentrum av Perth med utsikt mot Swan River. Litt lite eksterne spiserestauranter i umiddelbar nærhet.
Vi la til litt ekstra og lå på Club rom i 8 etasje. Egen adgang og eget spiserom i etasjen, for frokost og snack på kvelden. Gratis drikke! Flotte greier. Dette er oppe blandt de beste hotellene vi har bodd på, og det har etter hvert blitt en del. Anbefales!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth WA

Great secret hotel deal

Posted 24-Feb-2015
Convenient and offer undercover parking ($25 per day) Staff excellent and the downstairs cafe really nice. Hotel is looking a bit tired but very clean. Sorry that there was only a florist shop open on the river side. Some form of live music would have been great. There is a grand piano looking very lonely in the cafe. An open microphone session would be sensational and would encourage new talent at no cost. Secret hotel bargain though.....
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Lovely hotel, river views.

Posted 23-Feb-2015
Lovely hotel with green park separating it from river. Lovely walk along river edge to Barrack Pier where ferry departs for day trips to Freemantle with great pub and cafes on pier, great atmosphere. Hotel not in CBD, but short taxi trip and walkable with great sites along way. Short walk to hop on bus stop. Hotel room spacious, immaculately clean with extensive choice of toiletries, tea and coffee. Bed extremely comfortable with good quality linen and pillows.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2015
It was great welcoming staff and a fantastic room at a great price