Ratings based on 2,495 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller

Great break away

Posted 19-May-2015
Pros: Location, service, easy parking under the hotel
Location: Central Perth, Swan River, East Perth, WACA
Very nice large room with king bed, modern furnishings, well stocked mini bar, huge pillows.
4 out of 5
for Everyone
by A verified travellerfrom paraburdoo

Close enough to walk to shopping centre

Posted 14-May-2015
Pros: It was close to shops
Location: Everything I needed to go to was within walking distance
I found it a very nice hotel with good staff and nice food
5 out of 5
for Couples
by A verified travellerfrom Perth

Exceptional Experience

Posted 12-May-2015
Pros: Attention to detail. Polite staff. Wonderful cocktail bar. Rooms are fantastic.
Cons: No.
Location: Easy access for CAT bus to go the the bars futher into the west of the city. Swan river looks beautiful at night.
The whole experience was top class. We had complimentary Champagne on arrival and managed to upgrade our room for a minimal amount. After a night out in the city we returned to our wonderful room to find that there was a problem with our television. A quick phone call to recepition and within minutes we had someone come to our room. As he was not able to rectify the problem, he made a quick phone call and we were upgraded straight away to the 9th floor, and again, with complimentary wine. No fuss, no questions. A porter came and took our bags for us. I cannot recommend this hotel enough. The whole experience was first class and one that I will be experiencing again. Thank you to all the staff who were amazing
5 out of 5
for Everyone
by A verified travellerfrom Port Hedland


Posted 27-Apr-2015
Pros: Everything
Location: Located not far from the Shopping area, close to WACA and Gloucester Park. Close to the foreshore, with Queens Park across the street & Crown Caskino
On arrival we were greeted by a very friendly Valet parking attendant then at reception very friendly female staff member. The fountain in the arrival area was very calming and the hotel was very clean. I would recommend this hotel to all my friends, in fact I had already recommended even prior to staying there.
4 out of 5
for Everyone
by A verified travellerfrom P

It was a nice hotel, staff were pleasant, room was

Posted 14-Apr-2015
The bus stop was right outside which made getting around easy.
4 out of 5
for Everyone
by A verified travellerfrom Wollongong NSW

Beautiful hotel, friendly staff!

Posted 08-Apr-2015
Pros: The outdoor pool, the bus stop right at the front, cleanliness & the friendliness of the staff.
Cons: Shower baths! I hate shower baths. A 5 star hotel should have a separate shower & bath in my opinion. Also the lifts are quite old & slow.
Location: It is a 15-20 minute walk to the main city centre & only a 5 minute walk to the back of the hotel which is close to the Barrack Street Jetty.
The hotel is a tad far from the city centre but there are free city buses that stop right out the front. The staff are very friendly & the hotel is very clean. We had some issues with our room upon check in but they were resolved by the Rooms Director & we were moved to a better room with a full buffet breakfast included for each day of our stay. We also hired a car & parking was only $25.00 for 24hrs is you self park which is a lot cheaper than other 5 star hotels. The lobby bar also has a good variety of food & drinks to choose from.
4 out of 5
for Everyone
by A verified travellerfrom Perth

Hyatt Perth

Posted 30-Mar-2015
Pros: The reception staff were really helpful when we arrived.
Cons: I rang and asked for access to the room at 12.30pm. With all the rooms in the hotel, this couldnt be organised. Quite disppointing.
Location: Walk along the river, nice restaurants.
Our stay at the hotel was nice. The room was nice and the room service was tasty.
5 out of 5
for Business Travellers
by A verified travellerfrom Melbourne Australia

Convenient spot

Posted 28-Mar-2015
Pros: Nice central foyer with bar. Spacious feeling. Nice to have all the floors as mezzanines
Nice food and service. Piano player was great in bar
4 out of 5
for Families
by A verified travellerfrom Mandurah

Free Upgrade was a hit!

Posted 05-Mar-2015
Pros: the service was excellent
Cons: nothing
We received a free upgrade to a "club room", which we appreciated greatly. Breakfast and drinks and nibbles included it capped off a terrific weekend. I took my partner there for a bit of R & R , and not having to leave the hotel to find a meal was a bonus, as we had a 2 yo with us.
5 out of 5
for Everyone
by A verified travellerfrom Kristiansand

Prima hotell.

Posted 27-Feb-2015
Pros: Ryddig og fint hotell med smarte og gjennomtenkte løsninger. Stille og effektivt aircondition. Hyggelig personale. Problemfritt.
Cons: Dekning på WI-FI. Veldig lokal dekning.
Location: Perfekt beliggende i hjørne av skyline sentrum av Perth med utsikt mot Swan River. Litt lite eksterne spiserestauranter i umiddelbar nærhet.
Vi la til litt ekstra og lå på Club rom i 8 etasje. Egen adgang og eget spiserom i etasjen, for frokost og snack på kvelden. Gratis drikke! Flotte greier. Dette er oppe blandt de beste hotellene vi har bodd på, og det har etter hvert blitt en del. Anbefales!