Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Geraldton WA

Great location and friendly staff

Posted 13-Apr-2015
Pros: Location and customer service
Location: Shopping, football games, dining, Kings Park, Theatre
over night stay was convenient to be able to catch train to the Domain stadium for the football and back to the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bunbury, WA

Nice hotel in the city

Posted 31-Mar-2015
Pros: Great customer service, smiling staff.
Nice hotel, within walking distance to the shopping centres in the city.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom perth

good hotel

Posted 25-Mar-2015
good hotel great staff right in the centre of perth CBD
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the City - under refurbishment at present

Posted 25-Mar-2015
Clean and tidy hotel. Under Refurbishment at present but still well presented. Staff very nice and helpful
3 out of 5
Recommended
for Everyone
by A verified traveller

A hotel in a great location with good service

Posted 01-Mar-2015
Pros: Excellent, friendly, helpful staff and service
Cons: The temperature of the rooms and blankets could be better adjusted. Without the comforter, it'd be too cold, with the blankets, it'd be way too hot
Location: Very good location, right in the middle of the city centre. I loved how close it was to everything, especially to the shopping on Hay & Murray Sts.
I was pleasantly surprised by how centrally located the hotel was. The hotel was under reno while we were there so I expect it'll be even better when this is done. However, although the facilities and staff were great, I found the room very uncomfortable. The air conditioning wasn't very strong or cold, while the blankets were too thick and hot, especially for the summer. So the room was okay for hanging out in during the day, it wasn't comfortable at all for sleeping in. Breakfast was always lovely, the staff were very attentive, friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Hampshire

Very happy with our stay

Posted 19-Feb-2015
Pros: Location, Staff
Cons: Carpets kind of cruddy looking but felt fine, expand the lunch/dinner menu
Location: Shopping in the Hay Street Mall , Lots of restaurants including Sentinel Bar and Grill (yum), Bus to ferry and ride to Fremantle (Freo),
Started off frustrated. Had booked/paid for 3 adults on Expedia but it showed 2 on confirmation so I rechecked the price online for 3 and it came up the same. BUT when we arrived they said what I paid was not enough and charged 55$ more /day for my daughter whom we were taking to University of Australia. I was NOT happy but they gave us free internet and a breakfast plan which made it not sting so much.(I will be taking this up with Expedia!) The breakfasts were EXCELLENT, Peter the restaurant manager was wonderful,as were all the other staff (except for our room was not yet cleaned when we returned the first afternoon and I wanted a bath and a nap for jetlag) Internet worked beautifully. Guest laundry services were not available due to hotel remodeling-that stunk but otherwise all else was fine. The room had a tub and a shower which we appreciated and the beds were extrememly comfortable. The location is PERFECT for a visit to Perth, with free bus service nearby, fabulous pedestrian-only shopping a few feet away and plenty of good restaurants within walking distance.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

Close to the CBD Perth City

Posted 31-Jan-2015
Pros: Good location and price
Cons: the building can be refurnished/renovated
Location: shopping and nice dining area near the perth cbd
very nice staff who are helpful and the location of the hotel is really good, except parking is an issue unless you are willing to pay a high price for valet parking in holiday inn.
5 out of 5
Recommended
for Families
by A verified traveller

Great location.

Posted 27-Jan-2015
Pros: Size of room, good facilities.
Cons: Free wifi in rooms rather than just the lobby.
Location: Perth City centre location!
We stayed in a family room which was spacious and comfortable. The room was clean and we were able to check in early. We had a good meal in the bar and a great night sleep despite being in the city centre.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money

Posted 21-Jan-2015
Pros: Position: CBD
As always this is a predictable good value for money clean and functional hotel
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 19-Jan-2015 on Hotels.com