Ratings based on 1,171 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Mar-2015
Very handy to the arena a good nights stay friendly staff
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Wifi

Posted 03-Mar-2015
It would be better if wifi was free to all guests as lots if hotels do.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central location for good value

Posted 03-Mar-2015
Pros: Location. Good size room for couple.
Location: Close to Northbridge and Chinatown. Some cafes close by that you can get coffee.
New refurbished hotel in a great central location of Perth. A/C was too cold and was unable to adjust temperature and airflow. Narrow corridors meant that any persons walking past speaking in a moderately loud voice could be heard within the room. Nice staff who followed up with requests and noise complaints diligently.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mandurah

Clean and comfortable

Posted 01-Mar-2015
Pros: Everything
Cons: Free WI-FI
Location: GOOD
Great hotel, nice and clean, close to everything we needed. Will recommend to friends.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland, UK

Good location. Very noisy guests at night!

Posted 16-Feb-2015
Pros: Staff very friendly and helpful. Spacious rooms. Good location,
Cons: - On the 1st day I had to ask for my room to be made up as this had not been done when I returned to my room at 5pm. - Offer free room wifi.
I requested a "quiet" room but unfortunately the 2 nights I stayed I was kept awake until at least 1am with loud noise from other guests having a party!! I phoned reception on both occasions but unfortunately the noise continued for some time despite this.
2 out of 5
by A verified travellerfrom WA

Disappointed

Posted 16-Feb-2015
Pros: Staff were polite and friendly
Cons: Room service breakfast. Air con issue not conducive with a restful night. Cleanliness
Location: Loads to do little out of the centre of the city but walkable.
Breakfast room service served in a bag and takeaway packaging and a charge of $6 for room service . Air con was freezing asked staff to fix on numerous occasions only to be given blankets. Shower glass dirty, no coffee sachets. 4 stars pricing not 4 star quality. It was a birthday treat for my children and an experience to be enjoyed, the temp in the room was so cold that it was uncomfortable and staff had no interest in resolving the issue, it was very uncomfortable. So all in all a very unpleasant experience in terms of comfort and the breakfast served in a bag and the muffins and the pancakes where hard ( reheated in the microwave ) and the coffee served in take away cups and cold.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

Close to Outlet, good for shopping at malls.

Posted 13-Feb-2015
Pros: Location, price and staff.
Cons: No
Location: Shopping at malls and outlets, eating and dining wonderful
Wonderful location with CATs connected. Easily accessed. Nice staff and big room. Overall, wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveller

inner City location

Posted 12-Feb-2015
we enjoyed are night there as it was central to where we wanted to be. It is close to everything
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
Pros: friendly staff
Cons: Noise control between rooms
Unfortunately we had some very noisy guest next to our room and they party untill 0500hrs in am. Very tired the next day which was not ideal Overall hotel good,staff very pleasant
3 out of 5
Recommended
for Families
by A verified traveller

Adequate hotel in Perth. Good location

Posted 07-Feb-2015
Nice room and reasonable hotel but lacking in some of the nicer service items (room service, minibar, etc).