Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Horrocks

Had a very pleasant stay, high standard but relaxe

Posted 21-Aug-2014
Pros: They gave us an upgrade, which just added to a great fun weekend
Cons: Breakfast sausages wen't up to the standard of the rest of the hotel
Location: Easy pleasant 10 minute walk to the Riverside Theatre
Went to the Bob Dylan concert at the Riverside Theatre had a really great and memorable weekend
3 out of 5
by A verified traveller from m

Needs internet

Posted 19-Aug-2014
For a 4* hotel it should have free wifi, big let down. Also very complicated way to do things if you take a car & stay for more than 2 nights & do not use it. Take the car out with-in 24hrs, drive round the one way system to re-park it, also expensive.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth

Fantastic hotel A

Posted 17-Aug-2014
From the time I walked into the place there were friendly faces. while I was being checked in the staff were getting to know and were making great conversations. I've been here before and will definitely be returning over and over again. The room service were fantastic as well and the food was delicious. very relaxing evening. just what I needed.
3 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Excellent service from Front Desk/Valet staff

Posted 13-Aug-2014
Pros: Helpful front desk staff
Cons: Ensure bed linens are clean
Location: Hotel is located in a nice, quiet & cosy corner. It is not directly next to the shopping belt but it is within walking distance to the shopping mall.
Hotel is located in a nice, quiet & cosy corner. It is not directly next to the shopping belt but it is within walking distance to the Hay & Murray street shopping malls. We could also walk to Chinatown from here. Hotel staff were very friendly & helpful with directions. They were also understanding & accomodated our late check out request in lieu of the fact that we were travelling with an active toddler. Overall cleaniness & condition is good. Our hotel room size is reasonably big & rather "child-proof. However, my bed linen was slightly stained upon arrival. Otherwise, it would have been a perfect stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from Collie. W.A

Nice hotel close to train station and CBD

Posted 12-Aug-2014
Pros: central to most things and reasonable cost.
Cons: Parking out the front when checking in. Exhaust fan in bathroom
Location: Over the road from Perth Arena (events), close to Paterson Stadium (football) & central to the CBD for shopping
Very accommodating staff that were very helpful, allowing us to check in early.
5 out of 5
Recommended
for Everyone
by A verified traveller from Midwest, Western Australia.

Made life simple en hassle-free

Posted 11-Aug-2014
We arrived tired but their professionalism and politeness made everything easy. Communication we had had with the hotel in the meantime had been friendly and helpful. Breakfast was wonderful. Been here before and i hope to go again.
1 out of 5
by A verified traveller from Mwlbourne

Location was the only advantage

Posted 05-Aug-2014
Aircon didn't work - took room service /maintenance 4 hrs to check but couldn't fix - gave us a fan instead - very disappointed
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 03-Aug-2014
Was comfortable and close to where we wanted to be.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Customer service at its best

Posted 28-Jul-2014
Pros: everything from Customer service to the room and veiw
A perfectly located Hotel, and its starts with the amazing Duty Manager Atil... corresponding from NZ he helped with every step to make the stay, perfect and always went above and beyond to make the stay more comfortable . I could not have chosen a better hotel to stay in, and the Customer service was secound to none by far. A truely beautiful stay..thank you Four Points by Sheraton Perth
5 out of 5
Recommended
for Everyone
by A verified traveller from Penrith NSW

Comfortable Hotel in the heart of Perth.

Posted 27-Jul-2014
Pros: The Staff, providing excellent Customer Service and went out of their way to make our stay very enjoyable.The room was very clean and comfortable.
Cons: Very hard to improve a Hotel like this who has set a very high standard of Customer Service and facilities.
Location: Local Rail System close by, travel the Rail system and explore Perth's outer suburbs. Kings Park is within walking distance. Shops, Harbour etc
Stayed at this most comfortable Hotel in the heart of Perth. Received excellent service from the time we arrived till our departure. Enjoyed the access to the Public Transport system and the Staff at the Hotel who provided information of their lovely city. All round this Hotel is the place to say in Perth.