Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews of Four Points by Sheraton Perth

4.5 out of 5
Four Points by Sheraton Perth
707 Wellington Street, Perth, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1007 reviews" "
Rating 8 - Good. 358 out of 1007 reviews" "
Rating 6 - Okay. 81 out of 1007 reviews" "
Rating 4 - Poor. 31 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a great stay! Room and staff were excellent and walkable distance to anywhere.
Stayed 3 nights in Mar 2024

6/10 Okay

Chun Hsien Kevin

Business traveller
Liked: Cleanliness
Not much perks for Expedia members as compared to marriot Bonvoy members. No welcome drinks and fruits.
Stayed 5 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed room, kids enjoyed the welcome bag included in the package we bought. Enjoyed breakfast, a nice spread with some unique offerings. Super close to town, walk to shopping area and restaurants. No pool but location super handy to RAC arena. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price
Stayed 1 night in Mar 2024

8/10 Good

zalieka

Liked: Cleanliness
Ok stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jagmeet Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel I have stayed in recent memory. Impeccable customer service which I did not think I would receive for the price. Rooms are decent, comfortable and there was room service every single day. They have a great bar as well along with their own Four Points brew which I absolutely loved. It’s along the main road and easily accessible and short distance to the metro stations. There’s nothing I can think of from an improvement perspective. Keep it up! If I find my way back to Perth, this is the hotel I am staying in. Special shout out to Suthish who made our check in experience very enjoyable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Good value, close to everything
Stayed 1 night in Feb 2024

4/10 Poor

Vespa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and care from all members of staff. We felt incredibly valued and nothing was a problem. Room was very well maintained and the location was very close to bus routes.
Stayed 10 nights in Dec 2023

8/10 Good

John, Mawson Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to where I needed to be for the 4 nights
Stayed 4 nights in Jan 2024

10/10 Excellent

Marion

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the RAC arena. Perfect location
Stayed 1 night in Jan 2024

8/10 Good

Sky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for RAC Arena. Clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Goce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the buffet breakfast
Stayed 6 nights in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Staff not well trained.
During check-in, the reception staff was inflexible and the process took a long time. I applied for a late checkout, but it wasn't entered into the system, and I received a complaint email on the same day. Also, the address of the complaint email was wrong, and the content was different from the facts. The structure of the building is complicated and it is far from the lift to the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mrs Ruth Regina

Stayed 7 nights in Dec 2023

10/10 Excellent

Jody

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Stayed 2 nights in Nov 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very frustrating check in. Manager was argumentative over the credit card we wanted to use. Very upsetting start to overnight stay to celebrate our wedding anniversary.
Stayed 1 night in Nov 2023

8/10 Good

Mathew

Stayed 1 night in Nov 2023

10/10 Excellent

Ihara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Chao-Jung

Stayed 6 nights in Nov 2023

10/10 Excellent

Nimisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. The amenities could use a bit of freshening up. But cleanliness was very good. We enjoyed our stay.
Stayed 3 nights in Nov 2023

6/10 Okay

Bethlyn

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Shand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, always friendly and helpful. Good location with walking distance to plenty of good restaurants and shopping
Stayed 4 nights in Nov 2023

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel if you have an event on at the RAC arena.
Stayed 1 night in Nov 2023

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue i had was not being able to open a window to let air in, other than that i had a great experience
Stayed 2 nights in Nov 2023

2/10 Terrible

Rob

Travelled with group
Disliked: Amenities
There were no rooms available after driving 2 hours to attend a concert in Perth. Very disappointed. I expect a full refund asap.
Stayed 1 night in Nov 2023

10/10 Excellent

jaewoo

Stayed 4 nights in Nov 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy with the large car park adjacent to our accommodation. Great breakfast with lots of variety and convenient opening hours. Only issue was the auto coffee maker repeatedly made lukewarm coffee. We had a room on the 6th floor and the lifts made noise that was a little annoying.
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

Stayed 1 night in Oct 2023

8/10 Good

Chloe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went beyond for a child that suffers coeliac disease at breakfast
Stayed 1 night in Oct 2023

8/10 Good

Miranda Puffy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay in this hotel, and the area was very convenient for getting around.
Stayed 4 nights in Oct 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service
Good location for a few days in Perth expensive breakfast option if you're just having cereal $65 for 2
Stayed 7 nights in Oct 2023

10/10 Excellent

Nortje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff as always, Good place to stay with kids or family, ***** star
Stayed 1 night in Oct 2023

8/10 Good

Chun Hsien Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to outlet mall
Stayed 5 nights in Oct 2023

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Within walking distance to train and bus stations. Also opposite the RAC Arena.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Murray

Stayed 2 nights in Sep 2023

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Room faced the street and you could hear street noise all night long, needs double glazing especially for the $$$ you pay
Stayed 1 night in Sep 2023

8/10 Good

BENJAMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most Important: Room was comfy and quiet. Good Bed and Good Pillows. Not much in surrounding area and gym was of a reasonable size but equipment needed an upgrade (still better than many gyms ive been to).
Stayed 3 nights in Sep 2023

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot if your going to the arena
Stayed 1 night in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel several times in the past. It is in a great location for a short stay. Breakfast was great and plentiful, however I was disappointed that barista made espresso coffee was not included in the cost. On this recent stay, my room (Room 201) was located next to the lift-shaft. The noise from the moving lifts as well as the low level vibration was very annoying. Stay away from similar rooms.
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times now and it is always clean, comfortable, quiet and the staff are very friendly. The breakfast is a good selection too.
Stayed 1 night in Sep 2023

4/10 Poor

Kam

Business traveller
Liked: Cleanliness
The wifi / internet didnt work properly. I kept getting logged out on really slow connection. Really bad for online zoom meetings.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking said it was included but hotel would only validate for one in and out not all of the stay
Stayed 3 nights in Aug 2023

8/10 Good

Boon Pin

Travelled with partner
Liked: Staff & service
Service at front desk was friendly. Breakfast was rather mediocre. Bathroom amenities like toothbrush has to be requested rather than a given.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect accommodation for attending anything related to the RAC Arena but also a great ealk to Kings Park and anything Shopping 😉...absolutely enjoyed my stay and will definitely be staying again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2023