When making my reservation I specifically rung to discuss my needs, spoke to a man and he clarified all would be fine. Upon arrival my desires were not met, in fact they were the further est from my discussed needs as possible, the manager claimed he was the only male there and that he hadn't spoken to me about it, then did a quick change of mind and said there were other call centres with men.
Booked a two bedroom apartment with two singles and a queen.. had two rooms, one with two singles, the other with two singles pushed together??
Arrived to blood splatter all over the front door of the room, told the manager instantly and it was removed four days later
Was told by front office lady that our requests hadnt been met because they had had an influx of two day stays come in so we were bumped. yet we were staying for twelve nights. Of course got the if you want to leave we will refund you, but being school holidays finding a replacement was never going to happen.
Coffee cups in cupboard and two plates still had food and drink remnants on/in them.
Bathroom shower, toilet and sink didnt drain so we had water every where each shower time
Manager tried to use the cleaning ladies as a scapegoat because when we went to the room the room wasnt done, as in no sheets, not clean, not serviced.. Yet I spoke to the cleaners and they didnt have our room on the list for check ins..
Manager was put simply an arrogant, rude man who took no ownership over anything.
DO NOT RECOMMEND!!!