Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Very convenient!

Posted 21-May-2015
Pros: Convenient, accessible, well equipped and self contained. Good service staffs
Location: Exploring Perth City. Near to malls, groceries, buses and most importantly, Perth Train station
This is a really value for money accommodation. Location is very convenient, walking distance to Perth Train station and neaby malls and groceries, there's a direct bus to King's Park just at the doorstep. Staffs are very helpful and friendly. It was rainy during our stay, and we always managed to get umbrella from the staff to venture out. Kitchenette is well equipped, we have everything we need in the apartment. It's quiet and accessible. Would really stay again if we visit Perth!
Comment from Hotel Management
22-May-2015 by Nathan Baker, Hotel Management
Thanks Singapore this is brilliant feedback, we look forward to welcoming you on your next stay in Perth. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Great!

Posted 01-May-2015
Nice and centrally located in the heart of Perth. Walking distance to buses and train stations. Very clean and very comfortable bed, felt like I was On a cloud! Very friendly staff as well!
Comment from Hotel Management
22-May-2015 by Nathan Baker, Hotel Management
Thanks From Sydney I so pleased to read your feedback. We look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
3 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney NSW

4 day business stopover

Posted 06-Apr-2015
Room was tidy & well appointed; but dark with one tiny window looking out to a wall. Disappointed my request as a returning guest for a higher level room seemed to be completely overlooked. Apart from that a nice plane to stay.
Comment from Hotel Management
13-Apr-2015 by Nathan Baker, Hotel Management
Thanks Sydney Sorry to hear your request was not for filled. We do hope to action all request though we have been experiencing high occupancy. I do hope you give us another chance. Kind regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

good location with sufficient facility.

Posted 03-Apr-2015
needs improvement on noise cancellation. better wifi signal for rooms near the rare edge. may add more access points to enhance the signal. i cannot even browse webpage from my room. even it's a room at the edge i can still hear the ppl pulling rubbish bin downstairs n talks outside. noice cancellation requires improvement.
Comment from Hotel Management
07-Apr-2015 by Nathan Baker, Hotel Management
Thanks for the feedback Anon, we are in the process of reviewing our wifi spots and I am aware of a few areas that could be improved. I am pleased to say this upgrade should fix these. Kind Regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Melbourne

comfortable city apartment hotel

Posted 22-Mar-2015
Pros: Location, desk, adequate fit-out
Cons: Not much
Nothing fancy. OK sized room. good location. great writing desk for business travellers. good value ( for Perth - when discounted ).
Comment from Hotel Management
26-Mar-2015 by Nathan Baker , Hotel Management
Thanks for the great feedback ChoCho, We are pleased to hear you enjoyed your stay with us. We do hope to welcome you back in the near future. Kind regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Couples
by Ruthfrom Collingwood, Canada

Great Location

Posted 22-Feb-2015 on Hotels.com
This hotel is in a great location in the CBD of Perth. You can take the #37 bus from the airport and it will drop you off right near the hotel. Our studio unit was very comfortable and clean. It had everything necessary to prepare light meals and there were many restaurants within walking distance. There is also a large grocery store a few blocks away near William Street. There was a washer and dryer we could use on the sixth floor and laundry detergent is supplied. The hotel is within walking distance of the train and bus stations as well as the Swan River and a nearby park. Would highly recommend this as a base to enjoy Perth.
Comment from Hotel Management
09-May-2015 by Moses, Hotel Management
Thanks Ruth for the great feedback, we look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Business Travellers
by Seung-Sepfrom 한국

좋은 호텔

Posted 19-Feb-2015 on Hotels.com
좋은 위치! 깨끗한 숙소. 하지만 옆방의 물소리가 좀 크게 들린다는 사소한 단점이 있어요.
Comment from Hotel Management
25-Apr-2015 by Moses, Hotel Management
Thanks for the Feedback Seung-Sep, Great to hear you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards Nathan Baker Residence manager
4 out of 5
Recommended
for Business Travellers
by Denville S Yfrom Singapore

Room is good ... but what else can I do within?

Posted 15-Feb-2015 on Hotels.com
Stayed for 7 nites for business. Was good overall. Areas I did not like. 1) TV programme selection bad, no HBO or other movie channels 2) the HDMI channel disabled and I could not connect my own media player to it for playback 3) wireless bandwidth slows to a crawl after some time ... very irritating since there is nothing much to watch on TV. Other than sleeping in the room ... There is hardly anything I can do within the room.
Comment from Hotel Management
25-Apr-2015 by Moses, Hotel Management
Hi Denville S Y, Thanks for the feedback, I am aware of the HDMI situation and have our team working on the problem at the moment. I am pleased to advise we do have Movies on Demand in the apartment with all the newest release movies also available in packages. I also note your feedback regarding WIFI we offer our guest 2G free it appears that your code may have run out as only valid for 5 days. Our guest service Team is always on hand 24hrs a day to troubleshoot any concerns you may encounter during your stay. I hope we get to see you again. Kind regards Nathan Baker Residence manager
5 out of 5
Recommended
for Personal Event
by Ianfrom Newcastle

lovely hotel, very pleasant stay

Posted 12-Feb-2015 on Hotels.com
Lovely hotel, very comfy bed, close to bars and restaurants, also just round he corner from esplanade train station.
Comment from Hotel Management
25-Apr-2015 by Moses, Hotel Management
Thanks Ian, We look forward to welcoming you back soon. Kind regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Business Travellers
by Tony Kok Leongfrom T.Wong

One night in Perth

Posted 09-Feb-2015 on Hotels.com
Room design is modern. Good location. Walking distance to restaurants and bars. Pity there is no parking lot in the hotel.
Comment from Hotel Management
25-Apr-2015 by Moses, Hotel Management
Thanks Tony, This is great feedback, we are constantly looking for better arrangement for Car Parking. We have our present agreement with Wilsons Car Parking that is just a 2 minute walk to the property. Please remember to see guest service to have the ticket validated for the best available price. As soon as we find something better be sure we shall be switching over. Kind regards Nathan Baker Residence Manager