Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom Sydney

Conveniently located

Posted 25-Mar-2015
Pros: Liked being able to self cater if we felt like it.
Cons: Overall decor could do with a revamp.
Comfortable stay, clean room. Easy access to free bus service into centre of town shopping and public transport. Limited and expensive car parking at hotel but on street parking available at a cost. Staff friendly and efficient, would recommend.
3 out of 5
by A verified travellerfrom Sydney

Poorly Maintained, Aggressive Manager, Bad informa

Posted 09-Mar-2015
Pros: Not much
Cons: Everything - Maintenance, House Keeping staff, Front Desk Day time manager, parking provisions and information, carpeting in common areas
Location: OK, but the quiet part of town, not too far form shops and food but parking is a problem
Air Conditioning leaked on to desk & cloths and computer, Staff ignored note to repair, front desk gave incorrect information, Carpet in Common areas threadbare and wrinkled (trip hazard) Night time clerk tried hard and deserved full praise but day time manager was aggressive and unhelpful. As an excuse said the House keeping staff could not read which was why they did not repair the air conditioner for 3 days and said it was my fault for not reporting direct to desk....... Air con leaked on to main desk (about 2 litres) in 3 days) It was my second stay and there was little difference form the first stay so I doubt I will stay there again as it is not particualrly cheap or conveiniant and there are better options in other areas.
3 out of 5
by A verified travellerfrom perth

First Impression - Bad, 24 hours later - Bad

Posted 14-Feb-2015
Pros: the lift was quick (but very clunky)
Cons: front desk staff let people know about the no view
Location: noisy, bins dragged down the alley - uurk out my window was a wall =- not mentioned at all close to kings park, but no chemist/supermarket/bottlo
upon arrival at 3pm Friday, i was greeted not by a smile, more of a 'here we go, bloody customers', not much of a greeting but i let that pass without comment, registration is done and my cc will not authorise a $100 bond. I recieve a staunch 'no bond' = 'no entry to the room', no no no I offer options at my disposal, suggesting trying $50, can I access the room if I leave $25 and have my friend who is in Floreat rectify this issue after 5pm. The standard repeated response, was this robotic mono statement, "sorry sir, we can't as it isn't policy" After asking to see the duty manager who came straight out and started to suggest all my suggestions, I was in the room by 5pm, with mini bar removed and a cash deposit paid. I checkled out just after 10, left my room very clean, didn't steal, break or run up any tabs, and on my exit, the same stiff staff member was there shrieking to the wall, 'what room number sir' about 4 times. I mentioned that she didn't trust me when I was getting my bond back, to which she responded, well Sir, it isn't policy to...' So again, this time on my exiting the property i was again confronted with this look of distaste for whatever reason. I mentioned to her when outside that she was the first and last person i saw on my stay and both were quite uncomfortable for me and I didn't enjoy that at all, of which she replied in the same manner as before, well im...rarara, shaking my hand i turned and left.
2 out of 5
by A verified traveller

Struggling to be average at best

Posted 06-Feb-2015
Front of house staff were far from engaging. Room was clean, but tired and very poorly maintained. Desparately in need of some repairs and fresh paint. Thankfully bed was comfortable. Won't return, ever.
4 out of 5
for Everyone
by A verified travellerfrom bunbury w.a

Nice hotel. Walking distance to Perth cbd

Posted 09-Jan-2015
Nice clean room. Has little kitchen and washing machine in room. Has a bath. Is walking distance to the CBD.
5 out of 5
by Hugh Wilsonfrom Australia - WA - Perth

Posted 28-Dec-2014
Pros: Very comfortable
Cons: In our deal was boxed breakfast, there was only one breakfast and really not so good. more suitable for a child.
Location: Perfect, Australia
Facilities: Home away from home; Value: Bargain; Service: Flawless; Cleanliness: Spotless;
5 out of 5
by PETER DIXONfrom Australia - NSW - Sydney

Posted 20-Dec-2014
Pros: Located in quiet street very close to FREE City Bus service and Perth Hospital & other attractions, like the Royal Perth Mint.
Cons: The In House Restaurant was being refurbished & not open for business during my stay in July 2014
Location: Perfect
Facilities: Home away from home; Value: Economical; Service: Professional; Cleanliness: Spick and span; Handy to transport located in quiet location, and would eagerly stay there again when visiting Perth and strongly recommend to friends going to Perth
5 out of 5
by Sonia King

Posted 17-Dec-2014
Pros: Location
Location: Close to everything
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate; So close to the walkways along the river!
4 out of 5
for Everyone
by A verified travellerfrom QLD

A little dated, great staff

Posted 15-Dec-2014
Pros: Staff were very friendly and efficient.
Cons: Cosmetic maintenance - e.g. sanding back and painting holes which have been filled. Due a general facelift soon.
A little dated, but clean, tidy & comfortable and great staff.
5 out of 5
by Julie Dinniefrom Australia - WA - Regional WA

Posted 09-Dec-2014
Pros: Comfortable bed
Cons: A touch scared of heights when looking out the window. 9th floor!
Location: Perfect
Facilities: State of the art; Value: Great deal; Service: Flawless; Cleanliness: Immaculate;