Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom perth

First Impression - Bad, 24 hours later - Bad

Posted 14-Feb-2015
Pros: the lift was quick (but very clunky)
Cons: front desk staff let people know about the no view
Location: noisy, bins dragged down the alley - uurk out my window was a wall =- not mentioned at all close to kings park, but no chemist/supermarket/bottlo
upon arrival at 3pm Friday, i was greeted not by a smile, more of a 'here we go, bloody customers', not much of a greeting but i let that pass without comment, registration is done and my cc will not authorise a $100 bond. I recieve a staunch 'no bond' = 'no entry to the room', no no no I offer options at my disposal, suggesting trying $50, can I access the room if I leave $25 and have my friend who is in Floreat rectify this issue after 5pm. The standard repeated response, was this robotic mono statement, "sorry sir, we can't as it isn't policy" After asking to see the duty manager who came straight out and started to suggest all my suggestions, I was in the room by 5pm, with mini bar removed and a cash deposit paid. I checkled out just after 10, left my room very clean, didn't steal, break or run up any tabs, and on my exit, the same stiff staff member was there shrieking to the wall, 'what room number sir' about 4 times. I mentioned that she didn't trust me when I was getting my bond back, to which she responded, well Sir, it isn't policy to...' So again, this time on my exiting the property i was again confronted with this look of distaste for whatever reason. I mentioned to her when outside that she was the first and last person i saw on my stay and both were quite uncomfortable for me and I didn't enjoy that at all, of which she replied in the same manner as before, well im...rarara, shaking my hand i turned and left.
2 out of 5
by A verified traveller

Struggling to be average at best

Posted 06-Feb-2015
Front of house staff were far from engaging. Room was clean, but tired and very poorly maintained. Desparately in need of some repairs and fresh paint. Thankfully bed was comfortable. Won't return, ever.
4 out of 5
for Everyone
by A verified travellerfrom bunbury w.a

Nice hotel. Walking distance to Perth cbd

Posted 09-Jan-2015
Nice clean room. Has little kitchen and washing machine in room. Has a bath. Is walking distance to the CBD.
4 out of 5
for Everyone
by A verified travellerfrom QLD

A little dated, great staff

Posted 15-Dec-2014
Pros: Staff were very friendly and efficient.
Cons: Cosmetic maintenance - e.g. sanding back and painting holes which have been filled. Due a general facelift soon.
A little dated, but clean, tidy & comfortable and great staff.
4 out of 5
by Kaine Buckleyfrom Australia - WA - Perth

Posted 03-Dec-2014
Pros: Location
Cons: No bar in lobby
Location: Outstanding
Facilities: Everyday; Value: Average price; Service: Respectful; Cleanliness: Pleasant;
3 out of 5
by Sameer Koliafrom Australia - WA - Perth

Posted 02-Dec-2014
Pros: Location
Cons: Old
Location: Close to everything
Facilities: Tired, Nothing special, Old; Value: Average price; Service: Polite; Cleanliness: Clean;
4 out of 5
by Dougall McTavishfrom Australia - WA - Regional WA

Posted 02-Dec-2014
Pros: Price and value
Cons: Limited parking and can have to park in street
Location: Close to everything
Facilities: Modern; Value: Economical; Service: Friendly; Cleanliness: Faultless;
3 out of 5
by Debra Dunleafrom Australia - WA - Regional WA

Posted 01-Dec-2014
Pros: Location
Cons: The rooms need a revamp.
Location: Close to everything
Facilities: Ordinary; Service: Good; Cleanliness: Lacking, The rooms are very tired.; The beds are comfy & clean
5 out of 5
by Andrew Kennedyfrom Australia - NSW - Sydney

Posted 27-Nov-2014
Pros: Spacious, with a kitchenette, and I got an excellent special deal
Cons: Staff didn't really seem keen to help
Location: Just right
Facilities: Nice ; Value: Bargain; Service: Disinterested but okay; Cleanliness: Beautiful; Extremely close to the Perth concert hall
4 out of 5
by Dennis Rawlingsfrom Australia - QLD - Brisbane

Posted 23-Nov-2014
Pros: Coffee shop on ground floor,and hotel very close to very good public transport services.
Cons: No gym or pool.
Hotel is close to CBD but not too close and thus avoids the noise and traffic.