Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hopes were high and stay just OK

Posted 08-Oct-2014
We had very high hopes upon arrival at this hotel. For the price, it isn't worth it in our opinion. Rooms are very outdated overall. Hotel reception was nice, restaurant staff wasn't that helpful with the exception of one younger man who joked with us during dinner and breakfast. All surrounding/outside area is beautiful, but this is easily found elsewhere.
4 out of 5
Recommended
for Families
by A verified traveller from Florida, USA

A grand old hotel at a steep price.

Posted 04-Sep-2014
Pros: Dble corner rm at back was spacious with a great view. Pool/spa area was nice but didn't stay open late enough. Snooker rm and buffet brkfst.
Cons: Hot tub hotter. Spa open later. An additional, larger lift. Reduced prices for rooms other than corner suites.
Location: Location was ok for stop between Edinburgh and Loch Ness. Didn't really spend much time in town and most was closed in the evenings. Lovely area.
A nice stay but price would keep us from returning again. We were a bit disappointed that it wasn't more castle-like. Was basically a big, glorious, old hotel done in grand fashion. There was only one small lift, not nearly sufficient for the size of the hotel. The double corner room ($300/night) we had was very large, beautifully decorated with King bed and with a gorgeous view out the back and side. Our travel companions had a triple room that was not quite so luxurious, much smaller and at quite a distance from our room on a separate floor. In our opinion, both rooms were overpriced, but especially the second one at $250 a night! The hotel was lovely and well maintained both inside and out offering a pool/spa area with hot tub, sauna and steam room, but spa area closed at 7 pm on weekends which was a disappointment considering the prices for rooms. The hot tub was not nearly hot enough and someone had to keep getting out to turn it back on as it would only run for about 10-15 minutes at a time. Very annoying. There was a Snooker room and table to use free of charge which was a nice amenity for our family wishing to spend time together outside the room. Outside seating and tables were provided at various places around the property for enjoying the outdoors and/or star gazing at the night sky. The included buffet style breakfast was served in a large, sunny dining room and was extensive in it's offering. Enjoyed our stay but felt prices were too high.
4 out of 5
Recommended
for Everyone
by A verified traveller

Castle near town centre

Posted 08-Aug-2014
Great hotel little warn down in places but adds to character. Lots of facilities tennis,pool,spa,putting green, pitch and put, pool, snooker,gym. Large buffet breakfast with giant black puddings. Nice 10-15 min walk into town with plenty of parking spaces.
4 out of 5
Recommended
for Everyone
by A verified traveller from scotland

.. hotel

Posted 07-Aug-2014
Pros: food and grounds.. and the bed...........
Cons: in summer rooms could be a bit cooler....
Location: well you have nice walks pubs and good bar dinners...
great place and good breakfast....beautful surround's..only down fall went with husband and granchild.!!!..next time ladies only!!!... the room was to hot....will come back...................
2 out of 5
by A verified traveller from vancouver BC

Dated

Posted 06-Aug-2014
Surely staff both front desk and dining room, coffee brought to our table for breakfast looked as if it had been repeatedly used for many patrons with no washing between customers, room smelled of fresh paint, nice new decor though once it drys and is aired out.
5 out of 5
Recommended
for Families
by G Marshall

This traveller left a rating score only Posted 25-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Grand building, great views, lots to do on site

Posted 21-Jul-2014
Location: Edradour distillery tour, Black Spout waterfall (both walkable from hotel). Queens View well worth the drive.
We were pleasantly surprised with what this hotel has to offer - grand history and building, a nine hole golf course, tennis courts, a lovely Roman style pool / spa area, lovely walks eg to the magnificent Black Spout waterfall, games room etc. Breakfast was a bit crowded but it wasn't a problem waiting in the nice sofas; we didn't try dinner.
4 out of 5
Recommended
for Everyone
by A verified traveller from brisbane

Old world charm.

Posted 09-Jul-2014
Pros: The grounds were beautiful
Cons: Fans or air conditioning would be good.
Location: Pitlochry is a beautiful village that oozes Scottish culture
This hotel has stunning grounds and views from the dining room. Food was really good but service terrible. Many eastern European waiters that don't understand English so requests were either ignored or passed on to a superior. Laundry was not functioning the day we were there. Our room was comfortable but warm so with no fan or air conditioning we kicked off the sumptuous bedding. Would be fantastic in spring or autumn.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 30-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Philip from Canada

An Experience, not just a place to stay

Posted 24-Jun-2014 on Hotels.com
Very nice hotel. Check-in service from reception was civil, not pleasant and not helpful in navigating this large hotel. No information on breakfast, dining or facilities was provided. Restaurant didn't open until 6.30pm. Plumbing quality showed the age of the hotel. Afternoon Tea was fabulous, service at breakfast was excellent and great selection. Room was comfortable and classy.