Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom peebles

Lovely surroundings

Posted 25-Jan-2015
Had a lovely overnight stay. Only disappointed in the standard of food. Lovely surrounding's, nice facilites too.
5 out of 5
Recommended
for Couples
by A verified travellerfrom london

A Highland retreat

Posted 04-Jan-2015
This New Years break was made even more special by the setting of this wonderful hotel, and the experience was enhanced by the extremely friendly and courteous staff.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Kirkcaldy, Fife

Nice Hotel Overall But Could Do With A Bit Of TLC

Posted 25-Nov-2014
Staff are fabulous and very efficient! The hotel itself could do with a refurbishment! Biggest complain would be the shower! Really poor shower facilities
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scottish Borders

Lovely country house hotel

Posted 19-Nov-2014
Pros: The character and history no generic hotel here!
Cons: Hot water was lacking both morning and evening had to have lukewarm baths.
Location: See above
Perfect for our winter break. Pity about the conferences which were ongoing and noisy but understand that to keep a large Victorian establishment like this going needs more than just passing trade. Many thanks to the staff for such a restful stay. Recommend Pitlochry Festival Theatre too excellent performance of Ladykillers.
5 out of 5
Recommended
for Families
by A verified traveller

Fantastique........

Posted 03-Nov-2014 on Hotels.com
Endroit splendide... On a l'impression de revivre au temps des grands Palaces...
3 out of 5
Recommended
for Couples
by Donfrom Orillia, Ontario

For the price... Go somewhere else

Posted 02-Nov-2014 on Hotels.com
While the hotel is a magnificent building, I found the visit somewhat dissapointing for the price. The shower did not have hot water. I found the room noisy all night with some mechanical building outside our window. The service was lacking in such a facility. The only bright light being the little Spanish Girl Eva, who through not our waitress did all she could to make our two meals pleasant. The dinner was quite dissapointing, i had the lamb... So tough I sent it back... The restaurant manager made little concession for the problem. Neither did the front desk. For both breakfast and dinner, I would go to a local pub for better food.
4 out of 5
Recommended
for Couples
by Andrewfrom Manchester

Lovely comfortable hotel with character.

Posted 02-Nov-2014 on Hotels.com
We stayed 2 nights and found the hotel perfect and the staff very helpful and professional. The room (208) was very comfortable but the shower was a little lacking in pressure. The food in the restaurant is fine but it was served far too quickly (not normally a complaint but it felt like a production line) and was not the highest standard although well cooked, very tasty and good portion size. The breakfast was excellent with a vast choice available. The hotel sits in an enviable position in Pitlochry and the surroundings are wonderful. General appearance was better than we'd expected after reading some reviews and we were more than happy. We would definitely stay here again.
5 out of 5
Recommended
for Families
by Juliafrom Dunblane

Honest Scottish Charm

Posted 24-Oct-2014 on Hotels.com
I love the old world feel, log fires on all the time and a feeling of time suspended. Not being one of the big chains it was lovely, with local staff speaking with Scottish accents, not slick or overly friendly, good honest local folk which I loved. Food in the restaurant was really amazing, to be honest much better than I expected.
4 out of 5
Recommended
for Business Travellers
by Hans

This traveller left a rating score only Posted 21-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Hopes were high and stay just OK

Posted 08-Oct-2014
We had very high hopes upon arrival at this hotel. For the price, it isn't worth it in our opinion. Rooms are very outdated overall. Hotel reception was nice, restaurant staff wasn't that helpful with the exception of one younger man who joked with us during dinner and breakfast. All surrounding/outside area is beautiful, but this is easily found elsewhere.