Stayed at this hotel for a week for business. Upon arrival they gave my requested room away, so moved me to a temp room for a night with intentions to move me to the new room the next day. The next day the day shift gave that room away as well, so after some upset the 2nd shift clerk did finally put me in the originally requested room with an upgrade, so no harm, no foul :). After that incident it was smooth sailing. Small hotel but very nicely situated around everything. Staff are very friendly and seem to want to make your stay pleasant, they just need to follow through and communicate between shifts. Had a great stay after things were corrected. I appreciated that they recognized their error and made it up to me, it showed me they cared if I stayed again at some point, which I will. Good recovery!
I would definitely use this hotel again and if you're staying anywhere within a reasonable distance, I don't think you'll be disappointed. Also it's in a great location. There are many things within walking distance. Great food, comedy club, cinema, and bars to name a few. 5 stars plus.
Hotel was very nice and just what I expected. Very clean our only issue is having a plug for my husband's sleep machine close to the bedside. Hotels need to keep this in mind for future guest as it is a very popular problem today.
Loved the restaurant: food was excellent, and staff so nice & friendly not rushed at all.
This was a simple night on the road for us but we were pleasantly surprised with the degree of cleanliness and amenities such as a nice workout room. The suite was complete with appliances and some dishes to use. We only used the microwave but could see that it would be a nice base to use in the Toledo area if you are staying several nights.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.