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Reviews of Fairfield Inn & Suites by Marriott Cordele

2.5 out of 5
Fairfield Inn & Suites by Marriott Cordele
2001 E 16th Ave, Cordele, GA

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 363 reviews" "
Rating 8 - Good. 97 out of 363 reviews" "
Rating 6 - Okay. 51 out of 363 reviews" "
Rating 4 - Poor. 30 out of 363 reviews" "
Rating 2 - Terrible. 32 out of 363 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Solution AD Homes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and convenient staff very accommodating
Stayed 1 night in Apr 2024

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is bed and shower to
Stayed 1 night in Mar 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the Hotel from the expressway
Stayed 1 night in Mar 2024

10/10 Excellent

Andry

Stayed 4 nights in Mar 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our first room had a broken A/C, but Fairfield attempted a quick attempt at fixing and then switched our room. We also did not have our room cleaned the first day of the first. We thought the breakfast was particularly good with different foods each day.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly and helpful. The breakfast left a little to be desired but all in all I enjoyed my stay. Would probably stay there again if I am in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Andry

Stayed 3 nights in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Jan 2024

4/10 Poor

Rahl

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice Hotel
Stayed 1 night in Jan 2024

10/10 Excellent

David, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and lobby, that's all we used. Staff was great. One thing though, or room was 313 and it sounded liked the train came through 312. It wasn't all night so no biggie. I'd stay here again.
Stayed 1 night in Dec 2023

2/10 Terrible

Wilf

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived after a 19 hour drive we were informed that the room was not available because the hotel was over booked. This is completely unacceptable because we were given zero notice, even though the room was booked through Travelocity a month ago.
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
Changing dates was difficult. Hotel was good. Breakfast was mediocre. Tiles broken in bathroom. Sink not clean. Bedding have us both a rash and beds are very firm. It was quiet and relaxing. Good stay overall.
Stayed 1 night in Dec 2023

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed here last night. The price was average as hotel prices have sky rocketed. Beds need updating pillows were terribly uncomfortable. Clean and convenient just off I75 near dining and amenities.
Stayed 1 night in Dec 2023

4/10 Poor

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
This was a rough trip. Room was really rough. Unstable internet
Stayed 3 nights in Nov 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 1 night in Nov 2023
Response from Tony on 29 Nov 2023
Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, GA. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

4/10 Poor

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room HAVC did not heat. The temperature was in the thirty's The TV was on the small size maybe a 40 " and several stations would turn on and off. We got in late round 11:00 and went right to bed so it wasn't terrible but they should work.
Stayed 1 night in Nov 2023
Response from Tony on 29 Nov 2023
Thank you for posting a review of your recent stay. We apologize for failing to provide you with an outstanding experience, and we are sorry we were not at our best. Please be assured we are taking immediate action to prevent such mistakes from happening going forward. We hope you will give us a future opportunity to serve you.

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train track with multiple trains passing and blowing horns in the night.
Stayed 1 night in Nov 2023
Response from Tony on 29 Nov 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your review with other travelers, and we are delighted you were thoroughly satisfied with our service and accommodations! Thank you for mentioning our convenient location and for choosing our hotel. We look forward to your next visit with us.

10/10 Excellent

Andry

Stayed 4 nights in Nov 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Excellent breakfast and staff.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Business traveller
Liked: Amenities
It was a nice hotel with pretty friendly staff. There was nothing close by though.
Stayed 1 night in Nov 2023
Response from Tony T on 14 Nov 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your positive review with us. We are delighted you were happy our service and accommodations! Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice don’t believe bad reviews
Stayed 1 night in Nov 2023
Response from Tony T on 14 Nov 2023
Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We believe that fresh and comfortable accommodations, as well as exceptional customer service, make us an excellent choice.

4/10 Poor

Juanita

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tony T on 18 Oct 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your positive review with us. We are delighted you were happy our service and accommodations! Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

Larry

Stayed 2 nights in Sep 2023
Response from Tony T on 18 Oct 2023
Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We believe that fresh and comfortable accommodations, as well as exceptional customer service, make us an excellent

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2023
Response from Tony T on 24 Sept 2023
Melissa - It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you for taking the time to share your review with us. We are delighted you were thoroughly satisfied with our service and accommodations! Thank you for mentioning my friendly team. We will certainly work on our breakfast. We look forward to your next visit with us.

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tony T on 22 Sept 2023
Clara - Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We believe that fresh and comfortable accommodations, as well as exceptional customer service, make us an excellent

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Tony T on 19 Sept 2023
Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, Ga. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the breakfast and the pool area. Nice hotel overall. But the lady that checked us in needs better customer service skills. Very rude
Stayed 1 night in Aug 2023
Response from Tony T on 19 Sept 2023
Thank you for posting a review of your recent stay. We apologize for failing to provide you with an outstanding experience, and we are sorry we were not at our best. Please be assured we are taking immediate action to prevent disappointments from happening going forward. We hope you will give us a future opportunity to demonstrate the hospitality you should have had this time.

8/10 Good

Adam, Grayslake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Tony T on 7 Aug 2023
Adam - Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, GA Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

8/10 Good

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff is nice
Stayed 1 night in Jul 2023
Response from Tony T on 27 Jul 2023
Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, GA. We hope to get all 5's on your next visit. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

aurora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Tony T on 27 Jul 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your positive review with us. We are delighted you were happy our service and accommodations! Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tony T on 27 Jul 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you for taking the time to share your review with us. We are delighted you were thoroughly satisfied with our service and accommodations! Thank you for mentioning my friendly team. We will certainly work on our breakfast. We look forward to your next visit with us.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the Interstate.
Stayed 1 night in Jun 2023
Response from Tony T on 28 Jun 2023
Eric- Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We look forward to your next visit.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tony T on 26 Jun 2023
Sharon -It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your positive review with us. We are delighted you were happy our service and accommodations! Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the room desk and table need to be cleaned and stained.
Stayed 1 night in Jun 2023
Response from Tony T on 20 Jun 2023
Thank you very much for sharing your feedback concerning the desk inside your room. The cleaning and staining will certainly be addressed. Thanks again.

2/10 Terrible

Minh

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
What I didn't like most about this property was the staff member I interacted with. I am not an English native speaker and I know my English pronunciation is far from perfect. However, this is the first time in my life someone told me that I should seek for speech therapy when I did not spell the letters of my name the way they are familiar with. When my partner came down to ask for the battery for the alarm clock in the room which was not working since the battery was dead, that staff again told him they did not have battery available. There was no bottled water in the room so I came down again to see if they have complementary bottled water for guests, the same staff told me they did not have complementary bottled water available any more but I am more than welcome to buy from the vending machine near by. Never at one time during all those interactions did she smile at me or my partner and make us feel welcome there. I also did not like this place since it is located near a railway path and the train passing by made very loud noise. The room looked like rooms of extremely cheap hotels with poorly done patches on the wall. The toilet kept flushing after each use and only my partner could temparily fix it. The continental breakfast did not have much to choose from either compared to other continental breakfast in other hotels of the similar price ranges I have stayed.
Stayed 1 night in May 2023
Response from Tony T on 5 Jun 2023
Thank you for the detailed feedback about your stay. Our goal is to make sure each guest has a pleasant stay, and I do apologize for the disappointment you had with my staff, your room and the inconvenience they caused. I will share your concerns with my team so we can take the necessary actions. Please consider staying with us again,

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Tony T on 20 Jun 2023
Thank you so much for giving us a top score of 5. We are looking forward to your next visit with us.

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness
Very poor condition Everything was in disrepair
Stayed 1 night in May 2023
Response from Tony T on 1 Jun 2023
Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, GA. We hope to get all 9’s and 10's on your next visit. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon

10/10 Excellent

Ken, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an indoor pool for swimming year round. The hotel appears original and dated a little although well kept.
Stayed 1 night in May 2023
Response from Tony Thomas on 11 May 2023
Ken - It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your positive review with us. We are delighted you were happy our service and accommodations! Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tony Thomas on 11 May 2023
Gregory - Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele, GA. We hope to get all 9’s and 10's on your next visit. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

10/10 Excellent

Adriana

Stayed 1 night in Apr 2023
Response from Tony Thomas on 17 May 2023
It was our pleasure to accommodate you at Fairfield Inn & Suites by Marriott – Cordele, GA. We appreciate you sharing your review with other travelers, and we are delighted you were thoroughly satisfied with our service and accommodations! Thank you for mentioning our convenient location and for choosing our hotel. We look forward to your next visit with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Tony Thomas on 11 May 2023
Thank you for taking the time to review your stay at Fairfield Inn & Suites by Marriott – Cordele, GA. We are glad you had an enjoyable time with us and appreciate your kind comments about our staff. Every member of our team is committed to making sure our guests have a great experience, and we are happy that they made your stay especially memorable. We are grateful for your business and look forward to welcoming you all back soon.

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2023
Response from Tony Thomas on 11 May 2023
Michael - Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We believe that fresh and comfortable accommodations, as well as exceptional customer service, make us an excellent choice. We appreciate your business and look forward to your next visit.

10/10 Excellent

Barbara

Stayed 1 night in Apr 2023
Response from Tony Thomas on 11 May 2023
Barbara - Thank you for your loyalty to our brand and sharing your review. We are happy you enjoyed your stay at the Fairfield Inn & Suites by Marriott Cordele, GA. We appreciate your business and look forward to your next visit.

6/10 Okay

Victoria

Disliked: Amenities, property conditions & facilities
I have stayed at the Fairfield group of hotels often. This time was a bit disappointing. Needs a bit of a refresh. Problem with air conditioning and noticeable street noise.
Stayed 1 night in Apr 2023
Response from Tony Thomas on 11 May 2023
Victoria - Thank you for taking the time to share your experience at Fairfield Inn & Suites by Marriott – Cordele. Your feedback is valuable to us as it helps us to know where we can make improvements. We appreciate your business and look forward to welcoming you back soon.

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Location is convenient to I-75, but the rooms at the rear side are close to freight train noise. The main entrance had steps from the parking lot - not convenient when bringing in luggage
Stayed 1 night in Mar 2023
Response from Team on 4 Apr 2023
Thank you for your feedback!

6/10 Okay

LARRY

Travelled with family
Liked: Cleanliness
Your site said we bought a king bed with sofa and we got two queens. Your price was $90 and when we bought it was $119. Many things didn't work. Breakfast was very good.
Stayed 1 night in Mar 2023
Response from Team on 4 Apr 2023
Thank you for your feedback!