Hair dryer, towels

Reviews of Edn Hotel

2 out of 5
Edn Hotel
4244 Brandywine Drive, Peoria, IL

Reviews

5.6
Rating 10 - Excellent. 28 out of 285 reviews" "
Rating 8 - Good. 62 out of 285 reviews" "
Rating 6 - Okay. 75 out of 285 reviews" "
Rating 4 - Poor. 54 out of 285 reviews" "
Rating 2 - Terrible. 66 out of 285 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Stayed 1 night in Mar 2024

8/10 Good

dsvid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Paresh on 30 Nov 2021
Thank you for staying with us.

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

4/10 Poor

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room Not Really Ready for Guest
When I got into my room I discovered there was no trash can, not hot water to the sink, and no bath towels. I called the front desk, at about 6:40 pm, to ask for bath towels and was told they were sorry and would get to it ASAP, but they were really busy, over booked, and under staffed. These are EXCUSES I didn't need to hear. Rather, I should have been told they would get me towels right away, or tell me where I could pick them up. I waited 20 - 30 minutes for the bath towel(s), then remembered I had some old towels in my truck I have there to throw on the seats if I'm really sweaty or dirty from work. So, I got one of those towels and took my shower. I went out at about 8:10 pm to see a local friend, and there were no towels yet. When I returned to my room at about 11:20 pm, the towels were on the floor outside my room. They provided 2 wash clothes and 2 hand towels (which I already had) and 1 bath towel. I don't know when they showed up, but it was after I had waited at least about 1.5 hours. Thankfully, the bed was REALLY comfortable, and the temperature control system good, so when I got to bed I slept well through the night. The room was clean and appeared to be recently remodeled, but I had to use the ice bucket and its plastic bag as a trash can. The person at check out in the morning was really sorry about the reported items, but I told him I didn't need more apologies as much as the manger needs to address these items.
Stayed 1 night in Nov 2021

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rented a smoking room and didn't get an ashtray
Stayed 1 night in Oct 2021
Response from Paresh on 30 Nov 2021
Thank you for staying with us.

10/10 Excellent

Andre

Stayed 2 nights in Oct 2021

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It's was very enjoyable staff was awesome but there was a mix up about the room deposit that wasn't mentioned on the website and how old the other person has to be to stay in the room but other than that it's was great will do again really soon 🙂♥️♥️
Stayed 1 night in Oct 2021

8/10 Good

Ian

Stayed 1 night in Aug 2021

2/10 Terrible

Michael

Stayed 1 night in Jul 2021

2/10 Terrible

katelen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Susana

Disliked: Staff & service
Stayed 1 night in Aug 2021

4/10 Poor

Debra Ann

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was supposedly checked to verify ready, when arrived at the room the door was not secured and had to go back to the desk to ask for tissue paper as there was only about a quarter of a roll. Water in the shower was not very hot even turned as high/hot as it would go. Breakfast was Cold scrambled eggs and there was only two biscuits, no meat option, no forks - had to eat with a spoon - no napkins, never saw anyone/staff to ask for any items. Very noisy, could hear next rooms TV on all night and doors slamming most of the evening while trying to sleep.
Stayed 1 night in Jul 2021

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Dwana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY
This hotel is very nasty booked online it looks nice came down to Peoria for my family reunion.CHECK IN WAS TERRIBLE THE ROOM WAS NOT CLEANED HAD A VERY BAD SMELL .OTHER HOTELS WAS SOLD OUT THIS WAS JUST SO UNFAIR AND ITS AN PANDEMIC .I NEED TO BE REFUNDED MY MONEY BACK THIS WAS SO TERRIBLE THEY NEEDS TO DO BETTER
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As pictured, well valued and rewardingly convenient.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Took a last minute trip to Peoria and this was one of the only hotels that still had rooms available at the time of booking. While the staff was friendly, I don't recommend staying at this hotel. All common areas smelled of marijuana from the moment you walked into the hotel. We were in room 202 and the air conditioning did not work, which made for a miserable night when it had been in the 90s all day. The air conditioner turned out, but for the most party just blew hot air regardless of what temperature it was set at. We had not other option but to stay in that room, as the hotel staff had told us that they were completely sold out as of 9pm. I don't think we got any sleep, as it was just too warm and sticky. We reached out to try and get a refund or some compensation, but the hotel refused to budge from their "refund policy" despite not providing us with the amenities that we had pay for (air conditioning!). We will be escalating this to their head offices as this was not acceptable. Spare yourself the headache and pay a little more to stay somewhere else.
Stayed 1 night in Jun 2021

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Jesse

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall stay was pleasant. Quite and staff was polite.
Stayed 1 night in Mar 2021

2/10 Terrible

Huda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Edward

Travelled with family
Stayed 2 nights in Oct 2020

6/10 Okay

David

Stayed 1 night in Jul 2020

4/10 Poor

LaToya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I would never stay at the hotel again my shower didn't work the towels were stained the pillow even has a stain on it the actual pillow not the pillow case completely ran down hotel if I could have got my money back I would have I am very upset with how my free Room was but at least I know not to stay at econo lodge
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad checked in and left the same night
Stayed 3 nights in Mar 2020

8/10 Good

Lisa

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was a dump. Forced to stay here due to lack of options because a concert was taking place in town and everything was sold out. Everything was dirty. EVERYTHING!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Spend a little more; go somewhere else!
Had to stay for an emergency plumbing issue. They had two tiny pillows per bed. The attendant didn’t want to give us any more; but finally did. The shower stall(no tub) had chipping paint. The fan screamed the whole time it was on. The beds were hard as rocks. And ironically, the toilet stopped up as we were getting ready to leave.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
would not issue a recipt upon checkout. property said non-smoking- but it wasnt
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
There were no towels in room. The pillow cases were yellow and dingy. Stains on bed spreads
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness
The guy at the front desk not only refused service to me because of my service dog but was yelling at some lady on the phone as well. She argued with him as we did. Horrible I wish they would get investigated from human rights. So rude!
Stayed 1 night in Oct 2019

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

kimontrell

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
good place to sleep
good place to sleep nothing else
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in person was not very pleasant. There is no conditioner for the shower and the pool isn’t open until 3pm. The whole building smelled like pot. The room didn’t have the air conditioning on and took a long time to cool down when we got there. Very disappointed. Won’t be staying again.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking lot cleaner then the room
Room was dirty got a different room and was still dirty
Stayed 1 night in Jul 2019

10/10 Excellent

Cynthia, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. The room was very attractive and comfortable, with lots of amenities. The breakfast was good and served in a pleasant breakfast room.
Stayed 2 nights in Jul 2019

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Pillows were dirty had no towls and mold in shower
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.....
Well I will just say...I had to ask for a change of rooms and it took the 3rd request to get something I felt clean in. The night manager was not happy and I showed him pictures of the mattress. The first room you could tell that the bed was used very used it was evident on the top cover. But you get what you pay for. The next morning the day manager gave me a suggestion that I was the problem. Econolodge in the mid west has lost me and my company peers as a client.
Stayed 1 night in Jun 2019

4/10 Poor

Mabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
When we got to our room, we found broken handles on the dresser, the lock on the door was broken, and the plaster was pealing of the ceiling and the drawer on the night stand was broken. We were there for 4 nights and the maid only made the beds twice.
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. Worst hotel ever. Should be shut down.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient check in process. Large rooms. Free breakfast.
Stayed 5 nights in Jun 2019