Great hotal - bad booking on the internet- I was told that it was standard doube room with bathroom - when we got to the hotel we were told that the bathroom was not included and would incur another fee upgrade - not happy -
Excellent service, always somebody at front desk. I have a baby & the facilities in the room were great such as washing machine/drier/kitchenette. Clean & tidy room although no room service or daily turndown but that was fine for us as our stay was only for a couple if days.
At first, the hotel seems a bit strange, but once you have managed to find the reception, it gets better. The room was a bit noisy, but we managed to get changed to a better one. The bed was good and the shower was excellent! The guys at Toto bar were friendly and the music and drinks great. The pizza in La Fiamma is the best we've had in Australia so far!
Booked 2 nights for my 30th wedding anniversary. Only an 90 mins from Sydney but felt we had escaped to another world. Very limited phone reception in the resort which made it all the better. With the accommodation being cabins amongst lush gardens and trees, you don't see or hear anyone else. The only time we saw other guest was in the dinning room. We had most of a meals in the dinning room and the food was fantastic and the wine list extensive. The waitress was wonderful at helping with our choices. The breakfast included is excellent. When we arrived I had inadvertently booked a disable room but the staff went out of their way to change it. The cliental appeared to be mature couples or newly weds. Only time we saw children was at Sunday lunch. The staff at the onsite Spa, were so lovely and caring and enjoyed a wonderful massage. As our car had broken down and was towed away James at the resort very kindly drove us to where the car was being repaired. Most Hotels phone you a taxi.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.