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Reviews of Red Planet Pekanbaru

2.5 out of 5
Red Planet Pekanbaru
Jl. Tengku Zainal Abidin No. 23, Pekanbaru, Riau

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 12 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for solo trip or layover
Good spot for solo travel or layover in Pekanbaru. Limited options in the evening for activities.
Stayed 1 night in Dec 2018
Response from Chris Willy on 9 Jan 2019
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat budget hotel
Though the room was small, it was clean. It was also located near the malls. They even have massage therapists available where they can do the massage in your room.
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

10/10 Excellent

Deasy Larky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Low Price Hotel
Sure, we'll come back! Please keep up the good work..
Response from Chris Willy on 30 May 2018
Dear Ms. Deasy, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

10/10 Excellent

bob, Lancaster, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay in Pekanbaru
Red Planet was a very clean, modern hotel in downtown Pekanbaru. It was a great value for the price. Although the room was simple, the hotel provided everything needed for a relaxing, comfortable stay. The staff was very friendly and helpful.
Response from Chris Willy on 30 May 2018
Dear Mr. Bob, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

10/10 Excellent

Ahmad, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Loved my 2 day stay in Red Planet. Very nice hotel, clean, organized, modern. Room was good, bed was comfy. Shower and toilet clean. Soap and shampoo were provided, free bottled water as well. I must also mention staff members were really friendly and helpful. 2 complaints though: Hotel desperately needs to procure new towels. The towels provided with the room are old and stained. Maybe add a glass door to close the shower? Water was always sprayed outside when I showered, make the bathroom floor wet.
Response from Chris Willy on 30 May 2018
Dear Mr. Ahmad, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I stayed a total of 3 nights. I had a double room, which was clean & tidy. It is a small room, but I had enough room for my bags and moving around without bumping into the bed. There is a room safe, 2 bottles of mineral water and a hanging rail with hangers (no other storage). The bathroom is also clean. Towels, & shower gel provided. There is free wifi during your stay. Room has tv, Air con & a ceiling fan. There are no tea or coffee facilities in the room - a shame. But the café next door does do take-away / room service. lift service. staff were friendly & efficient. There is free luggage storage and I used this to keep belongings between my stays.
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Verified traveller

Liked: Staff & service
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

6/10 Okay

Fitra

Liked: Cleanliness
Disliked: Staff & service
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

6/10 Okay

Rahman

Liked: Cleanliness, property conditions & facilities
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Asatta, Duri

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay with family
The best budget hotel in town
Response from Hotel Manager on 21 Mar 2015
Thank for your time to give us a good review. It is our pleasure to welcoming you again to Tune Hotels Pekanbaru.

8/10 Good

lim, kl, malaysia

Liked: Cleanliness, staff & service, room comfort
good location, close to city center
the stuffs are knowledgeable an willingly provide good info surround of Pekan baru. honest, friendly and reliable stuffs.
Response from Hotel Manager on 23 May 2015
We are most concerned with the satisfaction of our guests and your feedback is of great value to us

10/10 Excellent

nasirj, kedah Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds
Very good hotel and very satisfied
Response from Hotel Manager on 24 Jan 2015
Thank you for taking the time to share your comments with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
thanks.....
Response from Hotel Manager on 24 Jan 2015
We were delighted to learn that you enjoyed to stay at Tune Hotels Pekanbaru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new hotel & shower.
Response from Hotel Manager on 24 Jan 2015
It was a pleasure to read that you enjoyed your stay with us at Tune Hotels Pekanbaru.

10/10 Excellent

Syaiful Moechtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Manager on 24 Jan 2015
We thank you for your continuous support and look forward to serving you again soon.

8/10 Good

Yin Tan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Will book again next time
Central location, walking distance to good food, opposite has great massage and next door is good cafe! However, the quality of old towels are unacceptable, first day gave us two torn and stained towels, second day not torn but aged towels, third day only got white and fresh looking new towels. Hope they can solve the towels issue.
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Checkin
checkin staff is not so smart and spent unusual time for check in and exhausted.
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Zentral gelegen, sauber und sehr freundliches Team
Früherer Checkin sowie Zimmernutzung über die Checkout-Zeit hinaus kostenlos möglich.
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

8/10 Good

Suwarno, medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bersih nyaman staf
Kamar yg bersih staff yg sangar ramah .nyaman dann terletak ditengah2 kota
Response from Chris Willy on 30 May 2018
Dear Mr/Mrs, Warmest Greetings from Red Planet Hotel Pekanbaru ! We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us. We will make sure the services and facilities keep improving during your next stay. Please do not hesitate to directly contact me if you had any trouble during your stay with us. Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru Sincerely, Chris Willy Hotel Manager

6/10 Okay

siti, Jakarta

Liked: Cleanliness, room comfort
Trims tune
Tempatnya bersih dan cukup berada ditengah kota
Response from Hotel Manager on 21 Mar 2015
Terimakasih atas ulasan yang anda berikan. Kami akan terus meningkatkan kualitas dan pelayanan untuk kepuasan menginap anda di masa yang akan datang.

10/10 Excellent

Meli n Hasan, Siak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Simple lovely ...
Response from Hotel Manager on 24 Jan 2015
We are so happy you enjoyed your stay and look forward to welcoming you again

8/10 Good

Kunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Wir waren für eine Nacht im Tune Hotel und hellauf begeistert. Top Lage - alles in kurzer Zeit zu Fuß zu erreichen. Das Personal ist supernett und die Zimmer sind wunderbar. Nur die Moschee hört man, aber das ist Alltag in Indonesien.
Response from Hotel Manager on 24 Jan 2015
The staff would like to thank you for your kind praise of Tune Hotels Pekanbaru