After a long day of meetings and traveling throughout the Boston area, this hotel was very inviting. It was difficult to see the entrance way late in the evening, but eventually made my way in to the parking lot. Was greeted by a very friendly staff member. Clean, spacious and comfortable!
I know the difference between a 5 star hotel and a typical Holiday Inn but while this hotel may not have the glitz and glamor of a luxury high priced destination I felt the overall experience was just as good. First, the facility was very spacious, nicely decorated and fresh. Everything looked new and the rooms were very well done including the comfortable bed and bedding.
Staff were extremely friendly, flexible, helpful and friendly naming nearby restraints, calling ahead for us and offering to drive us there. They even allowed us to check in several hours early.
Finally, someone has appeared to have instilled the true meaning of customer service in their organization. Plus all of this at a most reasonable price.
Great place to stay and a fabulous value.
We really enjoyed our four night stay here three weeks ago. The staff was friendly and helpful and the room was clean and comfy. We booked it because it was a bit secluded but still near Salem. We also liked that it had on site laundry facilities. Would recommend this place to anyone.
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