Beach nearby, white sand

Reviews of Pattaya Garden Apartments Boutique Hotel

3 out of 5
Pattaya Garden Apartments Boutique Hotel
308/13-15, Soi 15 Thappraya Road, (Pratumnak Hill), Pattaya, Chonburi

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 92 reviews" "
Rating 8 - Good. 30 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price for a clean room,with great bed,great owner, i dont say to many good things ,might never get a room again lol
Stayed 2 nights in Jan 2024
Response from Ning on 7 Feb 2024
Nice 1 Band Aid lol. Thank you for choosing us, we look forward to your next stay

10/10 Excellent

Pyotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Ning on 29 Dec 2023
Thank you for choosing us, we look forward to your next stay

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet area of Pattaya
Great little hotel, owner was very friendly and helpful. The bed was really comfortable 😌 nice clean room and in quiet area.
Stayed 10 nights in Oct 2023
Response from Ning on 16 Nov 2023
Thank you for choosing us, we look forward to your next stay

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people running the place, friendly and helpful. Tiny pool and no lift but manageable.
Stayed 7 nights in Oct 2023
Response from Ning on 28 Oct 2023
Thank you for choosing us, we look forward to your next stay

8/10 Good

Jon

Liked: Staff & service, amenities, property conditions & facilities
I like the price and location. The owner and staff were great.
Stayed 2 nights in Jan 2023
Response from Ning on 31 Jan 2023
Thank you for choosing us, we look forward to your next stay

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2022
Response from Ning on 8 Jan 2023
Anybody who leaves an anonymous review cannot be trusted.

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While not a 5 star hotel …the service and kindness of the owner and employees were 5 stars….great stay and would highly recommend this guesthouse especially if your a everton fan lol
Stayed 5 nights in Dec 2022
Response from Ning on 8 Jan 2023
Thank you for choosing us, we look forward to your next stay

10/10 Excellent

Terence, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of my arrival I was greeted with the utmost of kindness. They welcomed me by name, got me checked in within a flash and showed me to my room. What I liked best about the room I stayed in was a counter for me to use as a workstation for my laptop and microphone. It was a much better layout for my work than a traditional desk. Mike, Ning and Jo all befriended me, giving me great suggestions for restaurants, activities and the best beach to go to. My first stay was only a few days but I liked it so much I booked again for another month. The location is central to everywhere I want to be and there is not a lot of noise on this street which allowed me to sleep very well. Speaking of a restful sleep I was quite impressed with the quality of mattresses they have. I am sure these were imported as the quality was best in the world. Pattaya Garden Apartments will be my go to place of serenity whenever I revisit Pattaya. Thank you to all the wonderful staff for making my stay superbly pleasant. My highest recommendation of 10 Stars Plus Plus!
Stayed 8 nights in Mar 2022
Response from Ning on 7 Sept 2022
Thank you for choosing us, we look forward to your next stay

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 3 nights in Feb 2020
Response from Ning on 12 Feb 2020
Thank you for choosing us, we look forward to your next stay.

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place great value great service
Mike the owner great guy nothink to much trouble tge staff where fab, rooms were massive. location for me perfect as walking distance to the 2 beaches are about 20mins
Stayed 5 nights in Nov 2019
Response from Ning on 13 Dec 2019
Thank you for choosing us, we hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and very comfortable. Thanks for your hospitality
Stayed 16 nights in Nov 2019
Response from Ning on 29 Nov 2019
Thank you for choosing us, we hope to see you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffed was comprised of attentive and helpful people.
Stayed 10 nights in Aug 2019
Response from Ning on 5 Dec 2019
Thank you for choosing us, we hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Great service and clean room. Very good value for momey.
Stayed 3 nights in Jul 2019
Response from Ning on 5 Dec 2019
Thank you for choosing us, we hope to see you again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , Good staff
Nice place, large room,lots of natural light, pool located next to reception at the front of hotel near the road doesn't make for a good place to take a dip. Never used it. Four story building and no elevator. No view
Stayed 4 nights in Apr 2019

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfy spot! We stayed here for 3 nights and enjoyed our stay. Staff is nice and speaks English. They were accommodating. Had no problems at all. And they have a pool. Great price, great staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Paiboon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great clean place, great price, great room, great view, great people.
Stayed 1 night in Jan 2019

10/10 Excellent

didthika

Liked: Cleanliness, staff & service, room comfort
Good value for your money. Nice room with big balcony. The bed was very comfortable the staff were friendly and helpful. Will stay again in the future.
Stayed 4 nights in Dec 2018

10/10 Excellent

Thomas

It has a great friendly ownership/staff. Made me feel at home.
Stayed 9 nights in Aug 2018
Response from Ning on 5 Oct 2018
Thomas is an excellent guest, friendly, quiet and very polite. We will welcome him back anytime.

10/10 Excellent

Heather, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming, the room was lovely and I loved the fact that the fridge stayed on without needing the key thing to be in the slot - such a simple thing, but gosh it makes a difference!
Stayed 2 nights in Jul 2018
Response from Ning on 2 Aug 2018
Hi Heather Thank you for choosing to stay with us, we hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable beds in Asia.
Every time I have stayed here its been great. I highly recommend this hotel as they have the most comfortable beds I have slept on in Asia. The location for me is great as mid point from walking street and Jomtien beach. The 10 baht bus is located just outside making it easy to get around. Thanks to the staff of Pattaya Garden for an enjoyable stay.
Stayed 4 nights in Nov 2017
Response from PGA on 5 Dec 2017
Hi John We appreciate your comments. See you next trip

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
Small hotel, in a quiet area. Big bathroom, comfortable bed and the staff friendly. I checked in late and there was no problem. Would stay here again.
Stayed 1 night in Sep 2017
Response from PGA on 29 Sept 2017
Thank you George See you next time.

4/10 Poor

Johnny, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Basic hotel in a quiet area
The hotel is situated in a quiet area away from the bars and clubs, but still close enough to be within a 25min stroll to walking street and the beaches. The staff at the 24hr service desk were very kind and helpful. They advertised a sports bar which was non existent and i wasn't able to purchase any drinks. The pool filter did not work and was consistently covered in a thick layer of mosquitos. We had no power for a day in our rooms, which meant no fridge, no aircon and no running water, which wasn't fun when I just wanted to relax. I was disappointed we were not compensated for this in anyway, considering the rooms were already over priced. All in all if you just want a basic place to sleep and a friendly smile at the service desk, than it's not too bad.
Response from Ning on 19 May 2017
We are sorry to hear our hotel was not up to the Sheraton hotel standard you expect for 600 baht which you think is expensive too. The sports bar does exist and is actually quite busy now, and not one patron has complained yet there are no free drinks. For your information swimming pools never run their filters 24 hours a day. We set a timer to run 4 hours throughout the night, so It's hardly surprising you did not see it running while you were sleeping. A thick layer of Mosquito's??? well that's a first, and we thought only thick layers of mosquito's lived in jungles. The day of the power cut affected the whole area, this is a common thing in Thailand but if you believe you deserve some type of compensation for your inconvenience you can always contact the power company who control the power outage. Good luck with that. Congratulations too you made it to our third negative review in 15 years.

10/10 Excellent

Timothy, Khorat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best!
Mike and Ning who own the place take obvious pride in not only the quality of your rest but also the non intrusive but highly welcome aura that greets you from the moment you arrive and remains well after you have left. Everyone is a friend even the Night Manager/Security Guard whose contagious smile you cannot but help but adopt. No guest is forgotten as we found when returning there after almost a year away only to be greeted by a huge smile and genuine welcome from both. Great in that there are no coach loads of tourists swarming over the place but if ever you wonder what it is like at the UN, you need look no further. All are welcome, all are friendly. Whilst food is not provided by Mike and Ning, you will be delighted with the arrangements in place to eat ranging from a full and excellent breakfast to very high dining at an almost unbelievably low cost. My wife and I have travelled extensively through our lives but struggle to find anywhere that can compare as favourably as this. Well done guys, see you next week!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value...perfect apartment style room A+
Great place to stay! Hotel staff was VERY nice and helpful. Room was clean and spacious. Very inexpensive...the value of this room for the amount it costs is unrivaled. I will be staying here every time I come back to Pattaya.

10/10 Excellent

ian, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The hotel is situated between jomtiem and pattaya .Not too far in and not too far out.Management and staff are very friendly and helpful. Rooms are clean and spacious.go

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price, very friendly and professional staff, at first I thought maybe not the bast location but soon changed my mind, it was fairly quiet but still real close to everything. The best beach only a 3 min scooter away, lots of restaurants close by, walking street in under 10 min by taxi

8/10 Good

Dean, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It's a nice place big rooms, quite, value for money a little bit out of the way from pattaya, but can get baht bus a cross the road takes you where you want to go for ten baht. overall nice stay

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Home from Home
Wanted to get away for the weekend. The staff were friendly and attentive. The owner Mike greeted me on arrival and gave me helpful information about local active ites and how to get around. Great location close to the beach and walking street. Secure and peaceful location will book again when in town. Highly recommended

10/10 Excellent

CHARLES, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place, Great People
Hotel was Great nicely located great WIFI very friendly would stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good owner, very clean, well set up room.
The hotel was very welcoming, the owner was friendly but not intrusive. Construction noise outside in the morning did get noticed a little. My room was very well equipped and only one time (last full day) my room was not cleaned. Wifi was excellent in my room. Location: just off the main Pattaya - Jomtien road so plenty of baht buses to catch but be warned this road is not easy to cross when busy. There is a 7-11 nearby. Motorbike parking ok outside the hotel. There is no lift so be prepared for 5 flights of stairs if you are on the top floor. Also the small pool is a bit cold. Overall I would stay again as it balances the need for a calmer vibe but close enough for party city if the mood takes me.

2/10 Terrible

paul b.

Disliked: Cleanliness, staff & service, room comfort
take care
be careful if you decide to book here. i expected to spend to spend a week here but got dumped in a nearby hotel instead without any explanation or apology.

10/10 Excellent

Timothy, nakhon Ratchasima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Chance Encounter that Changed Our Minds
Usually stay at a different resort however they were full so we tried this one out. We will stay here in future. Top place, top people and top condition

10/10 Excellent

pierre, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Pattaya
The Staff,Ownner, and room service excellent! I recommand this place to anyone

8/10 Good

morris, ban chang, thailand

Liked: Cleanliness, staff & service
nice and clean and not expensive
room very ok and have flat tv. In between pattaya and jomtien and easy to catch abus, did not have breafast but close whrere you could eat

10/10 Excellent

peter, liverpool uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel wonderful host mike and staff
the best hotel I have ever stayed in everything is to a 5 star level attention to detail with everything is exceptional just a wonderful place to stay for anybody

10/10 Excellent

Phil UK, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended 100%
Very friendly owner/staff, nice peaceful location but easy to travel into Pattaya or Jomtien in just a few minutes

10/10 Excellent

Phil, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find!
Brilliant place. Very comfortable bed with top class linen. Perfect wifi, flat screen tv, quiet remote controlled aircon. Very friendly and helpful staff and owner. Definitely recommend this place

10/10 Excellent

Richard , Doncaster England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed for 19 days and was very impressed.Just been refurbished with great clean rooms.Great location close to main road. Just 2 mins from centre of Pattaya one way or Jontiem the other way by mini bus ( less than 20pence ) Buses run every couple of minutes.All staff are brilliant.Mike and Telac the owners cant do enough to help and it felt like home. I will certainly go back and the price is excellent considering the standard. Really hot and muggy weather however the aircon system was the best I have had in Thailand. Pool is small but ok to cool off in the hot afternoons with a cold beer. Good cheap cafe,shop and laundrette next door.

10/10 Excellent

Richard, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds and fantastic srevice
It was a great place to stay the host was great and very helpful and the staff are great the rooms are very clean and the bed is comfy I just cant fault the hotel all it has a security guard there all night and he has been with them for the last 10 years for safety and security I can not fault it

6/10 Okay

Robin sawyer, Udon thani

Liked: Cleanliness, property conditions & facilities, room comfort
Great beds good sleep had
Hotel good, but most taxis did not know where it was,
Response from PGA on 27 Feb 2016
Knowledge is not a requirement for taxi drivers in Thailand so not surprising taxis dont know where to go. Next time use our limo service

10/10 Excellent

Robert, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Place
One tip, take the Superior room it is almost twice the size or regular room and just a little bit more. The staff were excellent, I needed some ice and the girl downstairs went over to the corner store and bought me a bag of ice and gave it to me for free. Now that is service which aims to please and make you feel special. I will stay here again.

8/10 Good

jenna, chonburi

Liked: Cleanliness, property conditions & facilities, room comfort
Good for the price
No ac in marinara of the suite, but otherwise a nice stay. Pool was nice. Nothing fancy, but nice place. Very clean. Huge bathroom.

6/10 Okay

Dave, NZ

Disliked: Room comfort
Shoe Box Room Size
The host was good same for staff - But the room was too small for 2 people. (WHICH MEANS THE PRICE WAS OVER THE TOP) - Many cheaper hotels at the same or less cost a few 100m away. Bathroom was big (This was a PLUS) - Pool well??? not a pool as such - more like a big bath.
Response from PGA on 27 Feb 2016
These days most people are looking for quality and value not just the cheapest room they can find

10/10 Excellent

Anthony, San Francisco, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Time - not disappointed
This was my second time to go to this hotel. The proprietors are excellent hosts . . . watching out and taking care of my needs. Very comfortable beds - high quality mattresses - the same I would expect in the most expensive hotels in this resort city. I will go back.

8/10 Good

Jeffrey, Tulsa, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owner, staff and location!
Nice owner and staff take care but not intrude. Rooms are adequate with good tv selection and Internet connection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, San Francisco, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect place for me...!
Pattaya can be noisy and gritty.. but this place set down just off the main road between Pattaya and Jontiem beaches was perfect for me. I wanted a easy to get to apartment-like place with great comfort. This hotel was just that. The bed... wonderful... soft and plush with a very nice comforter... high end hotel quality .. not the typical "hard" asian style bed. For my California body it was just what I needed. The pictures are accurate and check in/out was easy. No lift in the building but I did not mind the climb to my 4th floor mini'suite. Loved having a seperate seating area. Everything is newly refurbished.. lovely blue paint .... nice terrace with a view to an open field next door. I rented a motorbike but you could also take the 10bah bus into the city center or onto Jontiem's beautiful beaches with no problem anytime of day or night.

10/10 Excellent

steve, telford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel
very friendly staff, large clean rooms. Photos do not do it justice. lokking forward to next trip