Property grounds

Reviews of Campanile Arras - Saint Nicolas

3 out of 5
Campanile Arras - Saint Nicolas
Zone d'Activites des Alouettes, Saint-Nicolas, Pas-de-Calais

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 274 reviews" "
Rating 8 - Good. 108 out of 274 reviews" "
Rating 6 - Okay. 58 out of 274 reviews" "
Rating 4 - Poor. 22 out of 274 reviews" "
Rating 2 - Terrible. 11 out of 274 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were touring WWl memorials and Arras Campanile was a perfect location.
Stayed 1 night in Oct 2023
Response from Guillaume on 10 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arras adventure
A cheery welcome and excellent service . Super breakfast. Like all campanile’s could do with a bit of a freshen up. Overall a most enjoyable stay and we will be back!
Stayed 1 night in Jul 2023
Response from Guillaume on 31 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Hugo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guillaume on 31 Jul 2023
Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Secure parking for vehicles Good choice of foods
Stayed 1 night in Jun 2023
Response from morgan on 13 Jul 2023
Sir, Thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Sir, our best regards.

10/10 Excellent

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay.
Another excellent stay. This hotel is very convenient when travelling between France and the UK, or to Northern France. It is comfortable and the staff are very welcoming and helpful. The food is very good.
Stayed 1 night in Jun 2023
Response from Guillaume on 26 Jun 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Lee

Stayed 2 nights in Jun 2023
Response from morgan on 13 Jul 2023
Sir, Thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Sir, our best regards.

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean hotel with helpful staff exactly what was required fo our needs
Stayed 1 night in Jun 2023
Response from MORGAN on 14 Jun 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel friendly staff
Stayed 1 night in Jun 2023
Response from Guillaume on 12 Jun 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Andy

Stayed 1 night in May 2023
Response from Guillaume on 29 May 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Todd

Liked: Cleanliness
People were very friendly with me. It was a great location for me to tour the Somme.
Stayed 2 nights in May 2023
Response from Guillaume on 15 May 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
It was an overnight stay on the way to the ALPs. Very comfortable but the best bit was the staff they were all helpful. Service was good in the resturant
Stayed 1 night in Jan 2023
Response from Guillaume on 9 Jan 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Mary

Stayed 1 night in Dec 2022
Response from Guillaume on 3 Jan 2023
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
A stay in a Campanile is so convenient for us as there is always plenty of easily accessible parking. This one is welcoming, comfortable and quiet, with very helpful staff.
Stayed 1 night in Nov 2022
Response from Guillaume on 28 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hour from Calais
A hour from Calais and just on the outskirts of the beautiful town of Arras. Host is friendly and welcoming. He speaks very good English.
Stayed 1 night in Aug 2022
Response from Guillaume on 14 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Jackie

Disappointing Stay
We chose Campanile Arras as we have used Campanile's in the past and have always been happy not so this time, website stated there was a restaurant but on arrival we were told it does not open at the weekends. Very tired looking on the outside, extractor in the bathroom made a noise all night. No milk or bread at breakfast either !!
Stayed 1 night in Sep 2022
Response from Guillaume on 21 Sept 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Mary

Stayed 1 night in Jul 2022
Response from Guillaume on 1 Aug 2022
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Very Comfortable
Spotless room and bathroom. Spacious, comfortable - and they allow dogs for a small fee. Our hotel also had a garden and outdoor patio furniture - and ice-cold beer on a scorchingly hot day! The manager warmly welcomed us and couldn’t have been more helpful - he spoke very good English and listened patiently to my poor French! Free onsite parking - it was a great stay and I would go back there.
Stayed 2 nights in Jun 2022
Response from Guillaume on 28 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Hotel ok and staff helpful
The lady at reception was friendly and helpful. Hotel is in an area where there are no close eating places. Hotel was clean but could do with a refresh. Seen this at one of their other hotels. It was an ok stay and meet our need
Stayed 1 night in May 2022
Response from Guillaume on 28 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For a small stopover hotel it was fine. Slept well ,rooms are small but very clean as was the rest of the hotel. The manager was excellent and looked after us so well. Would definitely use it again.
Stayed 1 night in Mar 2022
Response from Guillaume on 4 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, comfortable and convenient.
We stay here regularly travelling between the UK and central France. It’s very convenient and parking is great. The staff are very welcoming and helpful and the room was very comfortable and clean. The restaurant area is good, clean and well spaced out. The breakfast is delicious and very welcome.
Stayed 1 night in Nov 2021
Response from Guillaume on 8 Dec 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Patrick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
French hoteliers have had a hard Covid, but the owner could not have been more welcoming.
Stayed 1 night in Oct 2021

2/10 Terrible

Don

Disliked: Cleanliness, property conditions & facilities, room comfort
A disgraceful hotel!!!
This hotel is a disgrace and i dont see how it can rate 7.4 out of 10. The whole frontage is shabby with doors scrsped and marked as is outdoor panelling. Our toilet was broken as it wouldnt flush. Toilet seat is chipped and no one wanted to sit on it a iit is a health hazard. Also difficult to find and noisy. Noisy from nearby main road into Arras and also as it is next to a plant hire company so noisy early in morning. We coulsnt sleep properly so got up and lwft early. A rip off at the price!! Will be writing to Campanile for a refund.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Campanile Arras
The hotel was tired, obviously suffering from lockdown and no use. It all felt uncared for. We were a bit concerned that the gate was not shut at night. We booked hoping that there would be a restaurant after our long journey and sad that it was closed. The staff were very helpful and friendly.
Stayed 1 night in Aug 2021

6/10 Okay

Tiwi

Liked: Cleanliness
It is ok for a night stay especially arriving late night
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient with helpful staff
Return visit. Great for an overnight stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, friendly.
We've stayed here many times now to break our journey between France and the UK. It is convenient, there's easy parking, wifi (drops sometimes), they take our little dog, the room is clean, the bed is comfortable - and there's a kettle! The evening meal and breakfast buffets are very good. The staff are most helpful.
Stayed 1 night in Nov 2019

6/10 Okay

Peter

Liked: Room comfort
OK for an overnight
OK for an overnight on a trip. Basically, one of the older style Camponile motels, based on US style. On a faceless industrialestate so not a good place for an evening walk. A bit knocked about but staff friendly and food was cheap and OK
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good food, good staff, roms well out of date and refurbishment and a big rethink needed. One tea bag? Two thin cardboard cups, two towels for two people for two days? Plus! You’re the professionals, you work it out.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for travels to the north of France
A very convenient hotel for a stopover on our way to the north of France. Staff are welcoming and friendly. There is plenty of easy parking space and a very good dining room for evening meal and breakfast. Rooms are clean with very comfortable beds and a hospitality tray. Breakfast is excellent!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Campanile Arras
Whole hotel is tired. Food in the evening leaves a lot to be desired. Breakfast is good.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was convenient. Menu was very limited and food poor, responce to a complaint, waitress laughed me which was very upsetting. General attitude to us as customers was not satisfactory. Not a good start to our holiday. Very disappointing as we have used Campinalle hotels on many occasions before.
Stayed 1 night in Jul 2019

6/10 Okay

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
If you are looking for a very basic hotel then this is the hotel for you its cheap but not so cheerful. The room is basic and needed a good clean, the square pillows on the bed were stained. I understand if you go to a foreign country there will be a language barrier,but usually staff have some basic English. The staff in the restaurant and main reception got very frustrated as we didnt speak French and they didn't speak English which made eating in the restaurant a challenge. Although the restaurant and bar were clean and inviting unlike the rest of the hotel which looked very tired and the outside stairs to upstairs rooms were in poor condition and slippery . We booked 2 nights and only stayed for 1.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Everything was satisfactory for an overnight stay. Water hot, room clean? Ned comfortable
Stayed 1 night in Apr 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
Very convenient for an overnight stay. The hotel staff are welcoming and the room was very comfortable and clean, with a large bed and a good sized desk. Excellent breakfast. Plenty of parking. Ask at reception for directions to good pizzeria in town.
Stayed 1 night in Feb 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

D, Reading

Disliked: Cleanliness
Room smelt of smoke although non-smoking room requested
Stayed 2 nights in Nov 2018

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for 1 night
Room was nice (recently redecorated) but noisy from main road outside. Restaurant was fine. Hotel is in the middle of an industrial area and out of town so no other restaurants in area. 10 mins by car to city centre. WiFi was very good so stayed in room and worked!
Stayed 1 night in Oct 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a no frills stop over.
Fine for a no frills stop over.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for one night stay. clean and comfortable rooms.
Stayed 1 night in Sep 2018

8/10 Good

Jim, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean basic hotel out of town
You're unlikely to choose this hotel for its location, which is an industrial estate about 20 minutes from the centre of Arras on foot, but the rooms are clean and it has everything you need for a good night's sleep. Free parking and plenty of it. Towels, toiletries, etc. provided. I couldn't get the free WiFi working, but others could. The hotel staff are very helpful and will do all they can to help with taxis, etc. Great value, I would stay again.
Stayed 1 night in Sep 2018

8/10 Good

Stan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stopover
Took a bit of finding in the dark but staff well organised enough to enable our group to gain access to our rooms after a late arrival and after check in time. Small rooms but fully functional.
Stayed 1 night in Aug 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor for Campanile!
Had a disabled access room which wasn’t requested, the room smelled of cigarette smoke, There was no hot water in the sink Breakfast was supposed to be available from 6:30 but when we left at 7:15 the reception was still not open.

8/10 Good

G, London

Liked: Staff & service, property conditions & facilities
Friendly staff
Great for an overnight when driving through. Friendly staff.
Stayed 1 night in Mar 2018

10/10 Excellent

Kate, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and friendly.
They provide a late check in, evening meals are available at very reasonable prices which are to a high standard. Rooms are clean and they have a secure car park. Overall we would recommend this as a short stay hotel only because it's in an industrial estate with no other facilities within walking distance.
Stayed 1 night in Nov 2017

8/10 Good

Black, Durham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You know what you'really getting
Often use Campanile (and particularly this one) as a reliable no-nonsense clean, comfortable first stop in France. Food is good, reasonably priced and plenty of it!
Stayed 1 night in Oct 2017

10/10 Excellent

John, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a stop over
This hotel provides a great place to act as a stop over. Located on the edge of an industrial estate so very quite. Secure behind locked gates. No view, but easy to get into Arras, which is a charming town.
Stayed 1 night in Aug 2017