Dear Naveen, Thank you for the review. We are happy we met your expectations for a comfortable and relaxing stay. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Hotel Management

Dear melissa, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Jorge, We are disheartened to read your stay with us was anything other than perfect. It's important to us that all our guests feel comfortable and welcomed, and we regret that we fell short of your expectations. Your feedback about the condition of the bathroom and overall environment is valuable, and we will use it for future modernization plans. We appreciate you bringing this to our attention, and we hope to have the opportunity to enhance your experience in the future. Sincerely,Hotel Management

Dear James, Thank you for your review. We are delighted to have met your expectations for a wonderful stay. We will continue to strive for improvements at every turn, and your feedback is instrumental towards that goal. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely,Hotel Management

Dear Matthew, We sincerely apologize for the distressing experience you encountered during your stay and understand the gravity of this situation and its impact on your comfort. We acknowledge the importance of providing a clean and comfortable environment and regret any inconvenience caused by falling short of your expectations. Our commitment to enhancing our services and facilities is unwavering, and we are taking steps to prevent such occurrences from happening in the future. Your feedback is highly valued, and we look forward to hosting you and assuring you of a more positive experience.Sincerely,Hotel Management

Dear Igor, Thank you for reviewing our hotel. It is nice that you had a satisfactory time and loved the clean sheets in your room. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks about the smell are noted and will be addressed on a priority basis, as we want our guests to have a perfect hotel experience while with us. Considering our helpful team, please return, and we welcome you for a better experience.Sincerely,Hotel Management

Dear Karen M., Thank you for choosing our hotel during your visit to our area. On behalf of our entire team, thank you for posting such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management

Dear Marie, We're delighted to hear that you valued the privacy offered during your stay at Extended Stay America! Providing a comfortable and private environment for our guests is a top priority. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Richard, We are delighted you had a wonderful stay at Extended Stay America. Thank you for sharing your positive feedback with us. Your kind words about our associates and their commitment to excellence are greatly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear faith8989, Thank you for being our guest and taking the time to review our hotel. We apologize for any inconvenience you encountered during your stay. We understand the importance of maintaining a comfortable environment for our guests and will take your comments into consideration as we work towards future enhancements. Please know that we are wholly committed to improving our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Management

Dear Karen M., It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management

Dear Christine, Thank you for choosing us. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting all your expectations. Our dedicated maintenance team works hard to keep the room updated. The rooms are checked thoroughly before delivering them to the guests, but we will discuss this to review any missing spots and make improvements. Please return and join us again whenever you return to the city.Sincerely,Hotel Management

Dear Anita, We apologize for the inconvenience you experienced during your stay. Your feedback about the front desk service and breakfast offerings is concerning and will be addressed with our team. We strive to provide a comfortable and peaceful environment for all our guests and regret any disturbance caused by noise. We're glad to hear that you found the bathroom clean and the bed comfortable. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future. Thank you for sharing your concerns.Sincerely,Hotel Management

Dear Howars, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location and appreciated the clean and well-maintained rooms. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management

Dear Moichi, We appreciate your positive comments about the room and friendly staff at our hotel. However, we sincerely apologize for the issues you encountered with the hallway odor and disturbances during your stay. Your feedback is invaluable, and we will address these concerns promptly to ensure a more comfortable and enjoyable experience for our guests. Additionally, we apologize for the disappointing coffee experience and will investigate and improve this aspect of our service. We appreciate your understanding and hope to have the opportunity to provide a more positive stay in the future.Sincerely,Hotel Management

Dear Maria, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Sincerely,Hotel Management

Dear Kelly, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk team is working to ensure guests have an improved stay. Considering the positive aspects, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Joann, Thank you for being our guest and for your valuable feedback. We are glad to read your positive comments about our staff. It was an honor to host your visit at Extended Stay America, and we hope you will give us another chance.Sincerely,Hotel Management

Dear Amanda, Thank you for reviewing your time at our hotel. We never want to disappoint our guests, so we regret any frustration and inconvenience you experienced due to our pet policy. Please know we welcome you to contact our front desk anytime to make the most of your stay; we are always here to help! We hope this was not too much of an inconvenience and did not take away from an otherwise great visit. We hope you will stay with us again soon!Sincerely,Hotel Management

Dear Deidra, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again for sharing, and we hope to see you soon.Sincerely, Hotel Management