Very nice hotel, classier than I would normally stay in.
But my sleep wasn't as good as it could have been because I was too hot. As seems to be the case with most hotels these days, there wasn't any option to slightly reduce the amount of bedding.
The hotel was being redeveloped, which meant the external look of the hotel was completely impacted. I'm not sure if this was also the cause of banging that woke me up at 5:15 a.m. and then occurred again at 6:00 a.m. on the Sunday morning.
I was also disappointed to find that I was going to have to pay extra for parking which I wasn't aware of when I made the booking.
Good place for nearby eating, even for supper desserts.
Staff generally friendly and helpful except for our check out time, had a slightly torrid time with the front line staff.
Wanted to charged me for 2 cars overnight parking just because i had booked 2 rooms. But i was issued only 1 parking card so i have no idea how they recorded the usage of the car parking. In the end paid for 5 days but realised when i got back Singapore i was overcharged 1 day because i only parked 4 nights. The service recovery is non existence, not even an apology. I do not even want to elaborate on her reluctance to record my stay under the Accor membership because i had forgotten my membership number. Other than her, the rest of the staff are great!
Our room was clean, we had a decent view. The staff was friendly. However I would recommend that there be brochures of things to do while in the area. They didn't have any material for out of town guests.
Traveller from o
This apartment hotel is located in the Parramatta business district, 200 metres from Westfield Shoppingtown and 1 km from …More
The accommodation was very clean and provided all the basics. We chose this accommodation due to its close proximity to friends and the price. The double bed was comfortable however the sofa bed for our son was uncomfortable with no duvet provided. We requested blankets the next day and reception were very helpful in providing these and a heater. Due to the design of the apartments the heat rises into the bedroom leaving downstairs cold - we did stay in winter but were surprised how cold the apartment was. Secure free parking is a good addition.
Place was across the road from Rosehill train station, which even though we had to catch two connecting trains to get to Olympic park, still seemed easy.
It was a shame that the downstairs dining was not open over the weekend.
Very happy to have almost, if not all of the Foxtel channels available without being charged.
Overall, very happy.
This recently refurbished 4.5 star apartment hotel is located 10 minutes drive from Homebush and directly across from the …More
Parramatta, located on the banks of the Parramatta River, is a suburb of Sydney. The second British settlement in Australia, Parramatta houses the country’s oldest public building, Old Government House. Other historic structures include the Elizabeth Farm House, the Woolpack Hotel, and Dairy Cottage. Outdoor and sporting enthusiasts enjoy Lake Parramatta; Parramatta Park; Rosehill Gardens Racecourse; and Parramatta Stadium, home to the Parramatta Eels rugby league team.
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