Did not receive the room type that we had booked on this site. We paid extra for a suite that was supposed to have two beds, "1 Double Bed and 1 Twin Bed", with total capacity of 3 people, and were instead given a room with just 1 (inseparable) bed. Upon seeing the room and contacting the staff, they refused responsibility for this discrepancy and said that room types are not guaranteed. The only offer they made was for us to pay double for a second room for that same night. We have been working to get a partial refund ever since, and the hotel has been obstinately fighting us. Be very careful with this hotel if room layout is critical to you.