In-room safe, desk, soundproofing, iron/ironing board

Reviews of Source Hotel

3 out of 5
Source Hotel
135 Avenue De Saint Ouen, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 613 reviews" "
Rating 8 - Good. 287 out of 613 reviews" "
Rating 6 - Okay. 75 out of 613 reviews" "
Rating 4 - Poor. 15 out of 613 reviews" "
Rating 2 - Terrible. 6 out of 613 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abigael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Source Hotel is super friendly! The hotel has a working elevator and air conditioning for the room. Very close to Metro Line 13 so it's easy to get around. Small rooms but I didn't spend much time inside anyway, other than sleeping and some light homework time. I would definitely stay here again.
Stayed 7 nights in Mar 2024

8/10 Good

Cherish

Stayed 7 nights in Mar 2024

10/10 Excellent

Kenisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and the proximity to everything and transportation.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenisha

Stayed 6 nights in Jan 2024

6/10 Okay

Mark

Business traveller
Good value
very good value if you are visiting or working nearby but its quite basic.
Stayed 1 night in Jan 2024

6/10 Okay

Atsushi

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet stay
Super friendly staff, they were all attentive and informative during our stay. The room and bathroom were clean. A tad small for both but worked out for two people. We didn't eat the breakfast but it was provided every morning for a fee. They do have an elevator. You do need to insert your key card to activate the electricity in the room so you won't be able to charge anything while you're out unless you're provided a second key card. The location is not the greatest at night. Overall a decent stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here and will definitely book here again, nothing was to much trouble like when I had the wrong adapter I went to reception and they helped me. The room was always very clean and everyone was friendly. If I had to pick one bad thing it would be the noise outside but it’s a busy road and can’t be helped but I loved my stay thank you x
Response from Christophe on 5 Dec 2023
Dear Milly,Thank you very much for your delightful feedback! We're thrilled to hear that you enjoyed your stay, and your kind words about our team and the cleanliness of the rooms mean a lot to us. We sincerely appreciate your understanding regarding the outside noise from the busy road.We wanted to share some exciting news with you – we're currently exploring improvements to enhance the overall experience for our guests. One of the planned enhancements includes the consideration of changing windows to better soundproof the rooms. We believe these changes will contribute to a more peaceful and enjoyable stay for our guests in the future.Thank you again for choosing to stay with us, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

PRANAVKUMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean. Closer to metro station. Reasonable rates! Super friendly staff. Love it there!
Stayed 2 nights in Nov 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
Close to shops and transport.
Stayed 2 nights in Nov 2023

8/10 Good

RADHIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service who were helpful with our requests. Nice clean rooms and beds. The location is very convenient for public transport and room was quiet with good soundproofing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Patricia Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anne UK
Our first visit to this hotel. Very reasonably priced, clean and comfortable. A reasonable size room, too, for the price, by Paris standards. Although our sixth floor room overlooked Ave de Saint Ouen we were not disturbed by noise from traffic. It's easy to get to the sights of Paris, as the hotel is within a very short distance of the metro, buses and trams. Ave St Ouen area is a bustling, lively neighbourhood with plenty of restaurants, bars and cafes, very handy after an exhausting day of sightseeing. We come to this area two or three times a year to visit our daughter who lives nearby. Our usual hotel was fully booked for this visit. Fortunately we found Source Hotel which is considerably less expensive with no discernible difference in standards. Our hotel of choice from now on!
Stayed 5 nights in Nov 2023
Response from Christophe on 5 Dec 2023
Bonjour Anne,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that your first visit was a positive one and that you found our pricing reasonable, rooms clean and comfortable. It's great to know that the room size exceeded expectations, especially considering Paris standards.We're pleased that you enjoyed the convenient location with easy access to public transportation, making it effortless to explore the sights of Paris. We're honored to be your hotel of choice now and appreciate your kind words about our standards. We look forward to welcoming you back on your future visits to the area. If there's anything specific you'd like us to maintain or improve upon, please feel free to share your feedback.Warm regards,

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, property conditions & facilities
They have very good front desk. I forgot to ask his name, the slim guy with glasses helped me on my stay. He really made thibga easier. Very foos English. The otger guy is good too, freindly. Just disnt have much interaction wuth him. Recommend this place. Very close to metro. Very convenient.
Stayed 2 nights in Nov 2023

8/10 Good

NURHAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Luis Daniel

Stayed 1 night in Sep 2023

8/10 Good

Sylwia

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

PETER

Disliked: Property conditions & facilities
Very small room and no facilities
Stayed 2 nights in Jul 2023
Response from Christophe on 31 Jul 2023
Dear Peter,Thank you for your comment. We try our best to enhance our hotel to satifsfy our guests. We are very concerned by your feed-back, we've got rooms with different sizes and different prices, we are proud to offer a choice to our customers and we regreat that you felt your room too small.We all look forward to welcoming you again and please do not hesitate to contact us for your future arrangements. Sincerely, Christophe

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Pleasant and helpful staff. Close to metro and easy to get too. We had a wonderful stay!
Stayed 5 nights in Jun 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great locations to visit the city as the Metro is just a few steps away.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Source hotel Paris. Staff very friendly and helpful. Metro on the doorstep, so very easy to get around. Only 10 euros in an Uber to Montmatre, so went there most days as its so beautiful with many places to eat there and explore. Would stay again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Olegs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay staff was very helpful and friendly!Shower water pressure was amazing 👌Street food best compare to a city centre and prices a lot cheaper too. 2.50€ All it takes to get to city canter on the train.
Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were so pleased with the friendliness of the staff, the state of the room, and the metro location. Will definitely stay again!
Stayed 2 nights in May 2023

10/10 Excellent

Merlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms were modern and up to date and the staff were incredibly helpful. Wonderful service!
Stayed 2 nights in Apr 2023
Response from Christophe. on 1 May 2023
Dear Merlin,Thank you for your comment! We're delighted to hear that you found our bathrooms to be modern and up to date. Our team takes great pride in ensuring that our facilities are well-maintained and equipped with the latest amenities. We're also thrilled to know that our staff provided you with incredible assistance. Delivering exceptional service is one of our top priorities, and it's wonderful to hear that we met your expectations. We appreciate your feedback and hope to have the pleasure of serving you again in the future

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, but great value. Would definitely stay again! Great neighbourhood too
Stayed 3 nights in Apr 2023
Response from Christophe. on 1 May 2023
Dear Diana,Thank you for your feedback! We're glad to hear that you found our establishment to be great value for your stay. While we may not offer extravagant amenities, we strive to provide a comfortable and enjoyable experience for our guests without compromising on quality. It's fantastic to know that you would choose to stay with us again in the future. We're also pleased to hear that you enjoyed the neighborhood surrounding our property. We believe that a great location adds to the overall experience, and we're glad it met your expectations. Thank you for choosing us, and we look forward to welcoming you back on your next visit!

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing here. There was always someone to greet us as we came and went during our stay. Nicest and friendliest people we met in Paris!
Stayed 2 nights in Apr 2023
Response from Christophe. on 1 May 2023
Dear Michael,Thank you for your wonderful comment! We're thrilled to hear that our staff made such a positive impression on your stay. Providing exceptional customer service is a top priority for us, and we're glad to know that their friendliness and attentiveness stood out to you. It's great to hear that there was always someone available to greet you as you came and went throughout your stay. We believe in creating a warm and welcoming environment for our guests, and we're delighted that you experienced that firsthand. We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future for another memorable stay in Paris!

10/10 Excellent

Camila

Stayed 3 nights in Jan 2023

4/10 Poor

Dhiraj, Vancouver

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In haiku: Nice staff; not nice room / Noisy, noisy, so noisy / Did not enjoy stay.
Stayed 4 nights in Sep 2022
Response from Christophe on 15 Nov 2022
Dear guest,Thank you for choosing our hotel and for posting a review about your stay. We are glad to know you appreciated our staff. We are deeply sorry about your disappointment concerning the noisy . However what a pity that you didn’t inform the reception, we would have done the necessary and giving you another room. We are a devoted team and we care about our guests' needs. We hope you could come again here and have a great experience. Best regards

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were excellent, the eating area was well prepped and staff was very attentive to guests needs. I was surprised at the size of the room as it was very small and quite dated.

6/10 Okay

Erhan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Not suitable for a family with a baby. Rooms are very small. the picture was taken with the fisheye camera and it looks great there is a scam here.
Stayed 3 nights in Oct 2022
Response from CHRISTOPHE. on 21 Oct 2022
Dear Erhan,Thank you for your comment. We try our best to enhance our hotel to satifsfy our guests. We've got rooms with different sizes and different prices, we are proud to offer a choice to our customers and we regreat that you felt your room too small, the romm has 15m². However what a pity that you didn’t inform the reception, we would have done the necessary and giving you another room. We are a devoted team and we care about our guests' needs.Best regards

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Close to the metro. Great Staff.
Stayed 5 nights in Jun 2022

10/10 Excellent

Alp

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

mikaline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really clean. Great location to local restaurants and bakeries. Would definitely recommend. Only issue was you can't control temperature in room.
Stayed 3 nights in Apr 2022

10/10 Excellent

Airshpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time in Paris and it could not have been made possible without the Source Hotel. Staff were very pleasant and always going above and beyond to make sure we were satisfied. Metro is right there, awesome places nearby!
Stayed 15 nights in Dec 2021
Response from Christophe on 7 Jan 2022
Dear Guest, It's a pleasure to know you had a good stay in Paris and you liked our friendly staff and our services. We all look forward to welcoming you again and please do not hesitate to contact us for your future arrangements.

6/10 Okay

Julio, San Ysidro

Travelled with family
Liked: Cleanliness, staff & service
The reviews on this property dont actually represent this property. The hotel is on the older side, the rooms are small and not well kept up. The wall are thin and you can and will hear other guest and all hours. The hall ways dont have light that are on at all times, they dont have times or motion sensors, so when going down the stairs please watch your step, no only is it dark some of the steps and damaged and you could fall. Also, because the hotel is small when the cleaning crew is cleaning a room all the equipment will be outside the room which makes it difficult to move around. The AC in the rooms this work that great but the temperature was ok. The staff here are amazing, very polite and helpful, this could make up for some of the property downfall. The location of the hotel is ok, their is a Metro staying at the end of the street and the metro exit is rigth across the street from the hotel.
Stayed 2 nights in Nov 2021
Response from Christophe on 3 Dec 2021
Dear Julio, Thank you very much for having taken the time to share your impressions with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality. We are glad to know you appreciated our staff standards, we are a devoted team and we care about our guests' needs. We are very concerned by your feed-back regarding several issues . We've got rooms with different sizes and different prices, we are proud to offer a choice to our customers and we regreat that you felt your room too small. Our hotel was renovated for the first time in 2011 and then in 2020. We are sorry that the service did not meet your expectations, the corridors are equipped with motion detectors that turn “on” the light, also there are manual switches to control the lignt. We hope you could come again here and have a great experience. Best regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful time, well run, welcoming staff (all staff: day, overnight, breakfast). A simple place, where everything (at least in my experience) was done well. No flash to hide flaws, some furniture was worn (but well built so the flaws were only cosmetic). A really pleasant stay.
Stayed 2 nights in Oct 2021
Response from Christophe on 4 Nov 2021
What a pleasure to read that you enjoyed your stay at Source Hotel l! Your enthusiasm for our employees is very much appreciated and will be a great source of motivation. I will certainly not fail to convey your very kind compliments to them. Hope to see you once again when you are back in Paris. Yours sincerely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by the standard of the hotel. Check in was quick, friendly and efficient. Lift was working and fir our pram. In our room requested cot already set up for us which was tremendous good standard and modern bathrooms. Overall very good value for money with very easy access to Metro, buses, groceries and restaurants.
Stayed 4 nights in Feb 2020

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Tam, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for few days, staff was amazing, friendly and helpful. Location is great. Room is clean and quiet. The only downside was the wi-fi connection, wasn't great, we had to ask for the router to be restarted almost every day. Other than that, I totally recommend this hotel.
Stayed 4 nights in Nov 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great neighborhood. Close to the metro. Staff was great.
Stayed 3 nights in Oct 2019

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
All concierge were very accommodating and helpful. Rooms were good value. As was the breakfast. Will definitely choose Le Source if visiting Paris again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, friendly staff and helpful as to where to eat and what tram or bus to take.
Stayed 3 nights in Aug 2019

10/10 Excellent

Marcel Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy access, friendly staff
Stayed 1 night in Jul 2019

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Hotel is in a working class neighborhood, subway station is just steps away which is very convenient. The rooms were nicely furnished and clean, beds were comfortable. Our biggest complaint was the WiFi or the lack of WiFi. Also the subways were very crowded during peak hours when coming and leaving the area. Overall our stay was pleasant.
Stayed 5 nights in Jun 2019

8/10 Good

Rogelio, Port Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good placr
Rooms were small and cozy. Good place if you will be out all day
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019