Reception

Reviews of Résidence du Parc Val d'Europe

Résidence du Parc Val d'Europe
2 rue Edouard Buffard, near Disneyland Paris, Montevrain, Seine-et-Marne

Reviews

7.0

Good

Rating 10 - Excellent. 933 out of 5965 reviews" "
Rating 8 - Good. 2306 out of 5965 reviews" "
Rating 6 - Okay. 1556 out of 5965 reviews" "
Rating 4 - Poor. 733 out of 5965 reviews" "
Rating 2 - Terrible. 437 out of 5965 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Edwin

Travelled with family and small children
Disliked: Cleanliness
The bathroom was dirty had hairs and other things on the floor.
Stayed 2 nights in Mar 2024
Response from A/ghezlaoui on 11 Mar 2024
Good morning,We thank you for your comment.We are sad to learn that your experience at our establishment was not fully satisfactory.We do our best to satisfy our customers.Although our studios awaiting renovation show signs of wear, they are all maintained and cleaned after each departure.Do not hesitate during your stay to stop by reception so that we can provide you with a solution during your stay.We apologize for the problems encountered during your staySincerely

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from A/GHEZLAOUI on 18 Feb 2024
Good morning,We thank you for your comment.We are sad to learn that your experience at our establishment was not fully satisfactory.We do our best to satisfy our customers.Although our studios awaiting renovation show signs of wear, they are all maintained and cleaned after each departure.Do not hesitate during your stay to stop by reception so that we can provide you with a solution during your stay.We apologize for the problems encountered during your staySincerely

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely awful place to stay. Grubby dirty and not very safe!!! Buses were good to get to Disney but that’s the only good thing!!
Stayed 3 nights in Feb 2024
Response from A/GHEZLAOUI on 11 Feb 2024
Good morning,We thank you for your comment.We are sad to learn that your experience at our establishment was not fully satisfactory.We do our best to satisfy our customers.Although our studios awaiting renovation show signs of wear, they are all maintained and cleaned after each departure.Do not hesitate during your stay to stop by reception so that we can provide you with a solution during your stay.We apologize for the problems encountered during your staySincerely

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here several times, easy to get to Disneyland from here and a reasonable price per room, rooms are spacious with decent sized bathroom and kitchen area, breakfast option is a good variety and fresh pastries are a must. Overall it’s looking a little tired but is undergoing a complete refurbishment…… looking forward to staying again in the future
Stayed 2 nights in Jan 2024
Response from Reception on 24 Jan 2024
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

Sadia

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from La réception on 24 Jan 2024
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.Cordialement

8/10 Good

Vicki Clare

Travelled with family and small children
I visited the apartments from the UK for 3 nights, the bus outside took us into Disney for 2.5€ but a taxi was only €10 The staff spoke good English and although we didn’t have breakfast at the apartments it was an option. There is a bakery just next door and a takeaway for pizza. The beds were comfortable and the kitchenette was adequate, although didn’t have a toaster. Our room had a bath also. For the price I would recommend compared to the prices of staying at Disney
Stayed 3 nights in Jan 2024
Response from Reception on 24 Jan 2024
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best Regards

4/10 Poor

Miriam

Stayed 2 nights in Dec 2023
Response from La réception on 24 Jan 2024
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes tristes d’apprendre que votre expérience dans notre établissement n’a pas été pleinement satisfaisante.Nous faisons notre maximum pour satisfaire notre clientèle.Bien que nos studios en attentes de rénovation montrent des signes d'usures, ils sont tous entretenus et nettoyés après chaque départ.N’hésitez pas lors de votre séjour à passer à la réception afin que l'on puisse vous apporter une solution pendant votre séjour.Nous nous excusons pour les problèmes rencontrés lors de votre séjourCordialement

2/10 Terrible

Toni Leigh

Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from La réception on 21 Dec 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes tristes d’apprendre que votre expérience dans notre établissement n’a pas été pleinement satisfaisante.Nous faisons notre maximum pour satisfaire notre clientèle.Bien que nos studios en attentes de rénovation montrent des signes d'usures, ils sont tous entretenus et nettoyés après chaque départ.N’hésitez pas lors de votre séjour à passer à la réception afin que l'on puisse vous apporter une solution pendant votre séjour.Nous nous excusons pour les problèmes rencontrés lors de votre séjourCordialement La réception

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Friendly staff, basic rooms with problems
Staff were friendly and helpful. The rooms were very basic. Plug sockets didn’t work, furniture was worn. The shower didn’t work but there was a bath. Good for getting your head down for the night but wouldn’t recommend staying here if comfort is what you are after.
Stayed 1 night in Dec 2023
Response from The reception on 21 Dec 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception if you need anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Reception

10/10 Excellent

Amy

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from La réception on 21 Dec 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

10/10 Excellent

Colin

Stayed 1 night in Dec 2023
Response from reception on 5 Dec 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, room comfort
Disgusting hotel, do not waste your £
This is probably one of the worst hotels I’ve stayed in do not waste your money. Please do not stay here! Save your sanity it’s disgusting. It’s dirty and the staff extremely unfriendly and rude. You cannot pay me to go back here again Also, when I arrived, I was told my reservation was cancelled Hotels.com or the hotel did not email me or phone. Call me to let me know this happened so I ended up paying more than I originally expected to pay. I feel like this was a total scam
Stayed 2 nights in Nov 2023
Response from A/GHEZLAOUI on 19 Nov 2023
Good morning,We thank you for your comment.We are sad to learn that your experience at our establishment was not fully satisfactory.We do our best to satisfy our customers.Although our studios awaiting renovation show signs of wear, they are all maintained and cleaned after each departure.Do not hesitate during your stay to stop by reception so that we can provide you with a solution during your stay.We apologize for the problems encountered during your staySincerely

6/10 Okay

Sebastian

Travelled with family
Liked: Cleanliness
Untapped Potential in a Prime Spot
This establishment enjoys a prime location, ideal for venturing out to explore the nearby attractions. The friendly and responsive staff significantly enhances the overall experience, always on hand to assist. Additionally, the ample underground parking provided is a notable convenience in such a busy area. However, the facilities present are basic and show signs of wear, needing some upgrades to meet contemporary standards of comfort. A revamp could truly elevate the guest experience. The internet connectivity also falls short, proving to be a challenge for those requiring a reliable online connection for work or personal endeavors.
Stayed 3 nights in Oct 2023
Response from La réception on 1 Nov 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Guilherme

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place if you’re going to Disneyland. Not so close to Paris and from the train. Driving in Paris was not the best experience.
Stayed 4 nights in Oct 2023
Response from La réception on 22 Oct 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

a

Stayed 1 night in Oct 2023
Response from La réception on 22 Oct 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Reception on 14 Oct 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, room comfort
Hotel Review
Perfectly positioned for Disneyland Paris and the staff were all lovely and incredibly helpful
Stayed 3 nights in Sep 2023
Response from A/ ghezlaoui on 1 Oct 2023
Good morning,We thank you for your comment.We are happy to learn that you had a pleasant stay with us.We do our best to satisfy our customers.We remain at your disposal if you wish to come back and see us.See you soon.Sincerely

10/10 Excellent

Nancy

Stayed 3 nights in Sep 2023
Response from A/ ghezlaoui on 1 Oct 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.Cordialement

6/10 Okay

laura

Travelled with family and small children
Disliked: Cleanliness, amenities
The hotel was easy to find and had a decent amount of parking. The staff we encountered were helpful but the room was very run down and felt dirty. It was ok for a quick 1 night stay before heading to Disney. I wouldnt book this hotel again
Stayed 1 night in Sep 2023
Response from La réception on 23 Sept 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception if you need anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Reception

4/10 Poor

Deborah

Travelled with family
Disliked: Amenities
Rip off for taxis , private hire and calling from hotel , 20, 30, euros to go 1 to 2 miles, blatenty saying in french tourist you pay , because visiting Disney land or need a taxi to the nearest train station, will make you pay , needs sorting extortionate , seem to think that because your in another country they can charge 10 Euros per mile ??? And that you will pay it
Stayed 3 nights in Sep 2023
Response from Réception on 20 Sept 2023
Good morning,We thank you for your comment.We are sad to learn that your experience at our establishment was not fully satisfactory.We do our best to satisfy our customers.Although our studios awaiting renovation show signs of wear, they are all maintained and cleaned after each departure.Do not hesitate during your stay to stop by reception so that we can provide you with a solution during your stay.We apologize for the problems encountered during your staySincerelyThe reception

6/10 Okay

Laxmi

Stayed 3 nights in Sep 2023
Response from Réception on 16 Sept 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.Cordialement

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from A/GHEZLAOUI on 28 Oct 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.Cordialement

10/10 Excellent

shiplu kumar

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023
Response from reception on 2 Sept 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Rosa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from reception on 2 Sept 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

6/10 Okay

v

Travelled with family
Not worthy for 75+ Euros a night.
Not worthy for the price we paid for this stay.
Stayed 3 nights in Aug 2023
Response from La réception on 31 Aug 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception if you need anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Reception

10/10 Excellent

Vladimir

Liked: Cleanliness, property conditions & facilities
The hotel is in a good location, the service is at a good level.
Stayed 2 nights in Aug 2023
Response from La réception on 3 Sept 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from reception on 29 Aug 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

Kingsley

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from la réception on 7 Sept 2023
Bonjour,Merci d'avoir pris le temps de commenter votre séjour.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous avons été ravis de vous accueillir dans notre appart'hôtel.Rendez-vous lors de votre prochain séjour Disney.CordialementLa réception

6/10 Okay

Qadeen

Travelled with family
When your financially conscious friend picks the hotel, this is what they pick. This is not a typical hotel, there's no safe to store valuables, you don't get those little shampoo and lotions to take home, there's no towel to use by the pool (you have to bring your own) it's an additional cost if you don't leave the place clean or if you want towels cleaned, and it's not walking distance from anything, only a bus stop and two food places. Nothing was wrong with the hotel, It was clean and quiet and had a fridge, a stove and a microwave but I just wouldn't recommend here, I would rather just spend a little more on somewhere a little better that I would enjoy.
Stayed 2 nights in Aug 2023
Response from reception on 17 Aug 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Walking distance, there 5 restaurants, 2 minimarket, one bakery.5 minutes by bus you can find the biggest commercial center of the area at Val d'europe.You are only at 10 minutes by car from DisneylandParis and 20 minutes by bus.Do not hesitate to ask information at the reception desk.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Laura

Travelled with family
Liked: Room comfort
Reasonable price
The staff were friendly and the pool facility was great. Parking available. The bathroom was a little dirty but the room served its purpose as a safe place to rest our heads.
Stayed 3 nights in Aug 2023
Response from reception on 15 Aug 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

6/10 Okay

Katarina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Reception on 9 Aug 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

Artis

Stayed 3 nights in Jul 2023
Response from reception on 8 Aug 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

6/10 Okay

Katie

Wouldn’t stay again, location is great though
Location to Disney is absolutely perfect. But that’s it. Bed was squeaky, pieces of furniture weren’t quite put together. Just don’t expect to see a broom left in bathroom ? Not great. Not awful, but not great. Location is excellent though so as a place to just get back and crash it was good.
Stayed 1 night in Aug 2023
Response from Reception on 4 Aug 2023
Good morning,We thank you for your comment.We are happy to learn that you had a pleasant stay with us.We do our best to satisfy our customers.We remain at your disposal if you wish to come and see us again.See you soon.Cordially

8/10 Good

Man Fai

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 2 nights in Aug 2023
Response from reception on 5 Aug 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

6/10 Okay

Brenda

Travelled with family
Liked: Amenities
Everything ok but rooms did have a few faults.
Stayed 3 nights in Jul 2023
Response from Réception on 27 Jul 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.Cordialement

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, room comfort
Excellent all round
What a super place, really close to euro Disney with ample free car parking. Great for dogs as well with super walks only minutes away.
Stayed 3 nights in Jul 2023
Response from La réception on 23 Jul 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

10/10 Excellent

John, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reception on 22 Jul 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

4/10 Poor

Melissa

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from reception on 8 Jul 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Réception

10/10 Excellent

Diana

Stayed 4 nights in Jun 2023
Response from La réception on 23 Jul 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value and an easy bus ride to Disney. Rooms are basic but clean and a fan and a heater were provided in our room which was appreciated. The pool isn’t open all the time, June to August weather permitting, but as it was baking hot during our stay we certainly made the most of it!
Stayed 1 night in Jun 2023
Response from reception on 27 Jun 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

8/10 Good

Carl

Stayed 1 night in Jun 2023
Response from Reception on 21 Jun 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

8/10 Good

Rachel

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2023
Response from reception on 21 Jun 2023
Bonjour,Merci d'avoir pris le temps de commenter votre séjour.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous avons été ravis de vous accueillir dans notre appart'hôtel.Rendez-vous lors de votre prochain séjour Disney.CordialementLa réception

10/10 Excellent

Darren

Stayed 4 nights in Jun 2023
Response from La réception on 12 Jun 2023
Bonjour,Merci d'avoir pris le temps de commenter votre séjour.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous avons été ravis de vous accueillir dans notre appart 'hôtel.Rendez-vous lors de votre prochain séjour Disney.CordialementLa réception

2/10 Terrible

Jathurson

Stayed 3 nights in May 2023
Response from reception on 27 Jun 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Réception

10/10 Excellent

mirella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for a Disneyland Paris holiday.
Stayed 3 nights in May 2023
Response from Réception on 5 Jun 2023
Good morning,We thank you for your comment.We are happy to learn that you had a pleasant stay with us.We do our best to satisfy our customers.We remain at your disposal if you wish to come and see us again.See you soon.CordiallyThe reception

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s in close proximity to Disney
Stayed 3 nights in May 2023
Response from reception on 2 Jun 2023
Bonjour,Thank you so much for your comment. We are delighted that you had a pleasant stay with us.We look forward to welcoming you as soon as possible.Best RegardsReception

4/10 Poor

Zoya

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from reception on 2 Jun 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Réception

10/10 Excellent

Gabriel

Stayed 3 nights in May 2023
Response from La réception on 18 Jun 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Réception on 29 May 2023
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous.Nous faisons notre maximum pour satisfaire notre clientèle.Nous restons à votre disposition si vous souhaitez revenir nous voir.A très bientôt.CordialementLa réception

6/10 Okay

Harriet

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We liked being able to book a 2 bedroom room and appreciated having a bath as well. Bad points, the plugs were half coming out of the walls and location of them were not very helpful. Absolutely fine for just 1 night but as a family, anymore than 1 night wouldn't work for us.
Stayed 1 night in May 2023
Response from reception on 16 May 2023
Dear Madam, Dear SirWe thank you for your comment.We are sad to hear that your experience was not good.We do our best to satisfy all our guest.Do not hesitate during your stay to ask at the reception anything or if you don’t like your apartment.We can provide you a new one.Our studios are waiting for renovations but they are all maintained and cleaned.We apologize for the problems encountered during your stayBest regardsThe Réception