Ratings based on 1,222 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2015
Great, we asked for extra bed for my 6 year old daughter but not provided by the staff.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel close to Disney

Posted 05-Jul-2015
Everything went well expect once, the shuttle from the hotel to disney was delayed by over an hour and it was exhausting.
4 out of 5
Recommended
for Everyone
by A verified traveller from rsu

Calme propre accueillant

Posted 04-Jul-2015
Calme propre accueillant Très content de notre séjour Spa est très agréable Et belle salle de sport
4 out of 5
Recommended
for Everyone
by A verified traveller

Service

Posted 03-Jul-2015
Service war sehr unkompetent und auch unhöflich. Ansich ist das Hotel sehr schön und sehr sauber
2 out of 5
by A verified traveller from Scotland

Disney transport completely inadequate

Posted 03-Jul-2015
Pros: It was clean & attractive.
Cons: The shuttle bus service & attitude of staff.
The shuttle bus ran every 30 minutes but you had to book a time slot in the morning as the bus got so busy. There were 90 minutes early afternoon & between 7.45 & 9.15pm when there was no service. This was the time in the evening when we usually wanted to return home. We had to get a taxi 2 out of the 3 nights. One night the taxi drivers were refusing to take us for the short journey even though it cost 15-20 euros. When the 9.15pm bus did arrive it was rampage to get on with small children being squashed & buggies rammed into the bus. Not everyone would get on & would then have to wait another 30 minutes. One evening there was also a bus breakdown which meant an even longer wait. On return to the hotel we spoek to reception & there was no apology for the problem.
2 out of 5
by A verified traveller

LOW PROFILE

Posted 02-Jul-2015
Pros: la struttura e le camere spaziose
Cons: il servizio in generale
Nonostante le 4 stelle ed una struttura nuove e di tutto riguardo, l'hotel è una vera delusione. Il servizio è pessimo: servizio in camera inesistente (sono dovuta scendere in pigiama per prendere al bar il latte alle bambine), servizio al ristorante lentissimo (dalle 22 il piatto di pasta alla bambina è arrivato alle 24, scotto). Il personale parla un inglese scarso per cui le informazioni sono mancanti e spesso inesatte.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancs, England

Well placed hotel outside the Disneyland Parks

Posted 30-Jun-2015
Very nice hotel, staff are helpful and accommodating. Room was clean, quiet and well maintained. There is a free shuttle bus to Disneyland every 30mins and back. Only moan is the bus stops running after the 7.45 pickup until the 9.15pm pickup at Disneyland. So you can find yourself stuck there at what is probably the natural time you want to go back to the hotel. Next time I'd have breakfast in the restaurant and not in the room mainly because if you are catching the bus to Disneyland a late delivered breakfast makes for a rush. But overall a well placed hotel and would stay there again no problem.
4 out of 5
Recommended
for Everyone
by A verified traveller from Caen

Séjour d'une nuit

Posted 30-Jun-2015
Pros: Navette pour aller au parc Eurodisney. Certains membre du personnel très serviables.
Cons: Personnel parfois pressé. Service très long au restaurant le soir. Environnement autour de l'hotel. Restaurant cher.
Je suis arrivé sur les lieux à 17h30 et ma chambre n'était pas prête en raison d'un lavabo bouché. Une boisson fraiche m'a été offerte en compensation. J'ai bien aimé le fait de pouvoir profiter de la piscine à mon arrivée. Seul souci elle est sans surveillance et tous les parents y sont venus détendre leurs enfants qui criaient et sautaient dans l'eau, bref le moment n'a pas été de tout repos mais ma fille a apprécié. Autre souci le restaurant en terrasse sous ma fenêtre de chambre. Jusqu'à 22h30 on entendait des enfants crier dehors.
Comment from Hotel Management
02-Jul-2015 by Radissondisneyland, Hotel Management
Cher Voyageur, Je vous remercie d'avoir pris le temps de poster un avis sur Expedia concernant votre récent séjour. Au nom de toute l’équipe, je souhaite vous remercier de nous avoir fait confiance et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. J’ai bien pris note de vos remarques sur la chambre, la piscine et le restaurant. J’ai d’ores et déjà transmis celles-ci aux équipes de Nettoyage, F&D Manager et la Direction, afin d’améliorer notre qualité d’accueil. En espérant avoir le plaisir de vous accueillir de nouveau très bientôt
3 out of 5
Recommended
for Everyone
by A verified traveller

Bra med fri shuttle og innendørs svømmebasseng.

Posted 29-Jun-2015
Savner en kiosk med drikkevarer, enkle matretter og snacks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nottingham, UK

Easy access to Disneyland and beautiful hotel.

Posted 29-Jun-2015
The hotel is beautiful, clean and in a wonderful setting. All of the staff are courteous, helpful and friendly. The swimming pool is small but clean and well looked after. The breakfast is incredible; loads of hot and cold choices, eggs made to order, constantly being filled up and all fresh. The shuttle is busy but very useful and prompt. Must book for going to the park! Would definitely stay here again! Thanks x