Quadruple Room, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Platine Hotel

4 out of 5
Platine Hotel
20 rue de l'ingénieur Robert Keller, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 609 reviews" "
Rating 8 - Good. 223 out of 609 reviews" "
Rating 6 - Okay. 41 out of 609 reviews" "
Rating 4 - Poor. 20 out of 609 reviews" "
Rating 2 - Terrible. 9 out of 609 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

john s

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great as it's near Seine River docking for Viking and Amawater ways long ships. Very Quiet area and yet only A few streets away from restaurants and shopping. Breakfast is simple and self serve, but too expensive for what you get.
Stayed 1 night in Mar 2024
Response from Platine Hotel on 8 Apr 2024
Dear John, We thank you for coming back on this positive experience at Platine Hotel !It is a pleasure to hear that you enjoyed the great location of our 4-star boutique hotel and overall, the quality of the service provided throughout this stay among us ;)The remarks of our guests are precious. Your feedback regarding our breakfast is taken into account and will be useful in the frame of our quality approach. Sincerely hoping that you will accept to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 Excellent

Wenhelmina, wentzville

Liked: Amenities
I have 4 days stayed in this hotel and everything exceeded my need. The staff are friendly and nice . The place is safe and nothing to worry wandering places around the area. The Eiffel Tower is 10 mins walking distance. I would recommended everyone to stay in this hotel
Stayed 4 nights in Mar 2024
Response from Platine Hotel on 25 Mar 2024
Dear Guest, Thank you infinitely for sharing your full satisfaction following this stay at our 4-star boutique hotel ! It is a real pleasure to hear that you enjoyed the warm welcome of our team, the great location of Platine Hotel and overall, the quality of the service throughout this stay among us ;) Looking forward to having you again on a next visit to Paris, See you soon, The Management

6/10 Okay

Larry

Extremely small rooms
Stayed 3 nights in Mar 2024
Response from Platine Hotel on 6 Mar 2024
Dear Larry, Thank you for coming back on this stay at our 4-star boutique hotel. We regret to hear that the room set at your disposal did not totally met your expectations. The size of our superior rooms is similar to that of other Parisian establishments in our category. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking.Hoping that you enjoyed the warm welcome of our team and the great location of our establishment, close to the famous Eiffel Tower. Best regards, The Management

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin , beautiful room, easy breakfast, easy access to shops, walking distance to metro….liked Disliked….rooms are small, no ventilation in bathroom, Carpet everywhere so dusty and elevator noisy. I would still recommend this hotel, had a good time.
Stayed 6 nights in Dec 2023
Response from Platine Hotel on 10 Jan 2024
Dear Rita, Thank you for taking the time to share this positive review following your experience at our 4-star establishment. The entire team is delighted to note your overall satisfaction regarding the quality of the service provided throughout this stay at Platine Hotel ;)Of course, your remarks retained all our attention. The comfort our guests is the main of our concerns, and your feedback will be useful to optimize their experience. Sincerely hoping to welcome you again on a next visit to Paris, See you soon, The Management

10/10 Excellent

Georgiy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Nice Parisian atmosphere
Stayed 4 nights in Dec 2023
Response from Platine Hotel on 8 Jan 2024
Dear Georgiy, We are delighted to note your full satisfaction at the end of this stay at our 4-star boutique hotel ! Thank you very much for sharing this excellent review. The entire team of Platine Hotel was happy to count you among our guests, and it is a pleasure to hear that you enjoyed the original setting in which we are lucky to welcome them, inspired by the 50s, as the quality of the service provided throughout your visit in Paris ;)Do not hesitate to renew your trust in us on a next trip to the City of Light, See you soon, The Management

6/10 Okay

priscilla

Liked: Staff & service, property conditions & facilities, room comfort
Great amenities!
Great amenities! Close to restaurants and grocery and mall, far from sightseeing attractions. Be prepared to learn the public transportation if u stay here. Staff are nice and helpful! Room service food is delicious
Stayed 6 nights in Nov 2023
Response from Platine Hotel on 20 Nov 2023
Dear Priscilla, Thank you for taking the time to come back on your experience at our 4-star establishment. It is a pleasure to note your overall satisfaction, both regarding the warm welcome of our team, the comfort of the room set at your disposal or our great location, close to the subway, very convenient to explore our beautiful city ;)However, your assessment lead us to believe that we could still improve. Do not hesitate to submit us your remarks. Sincerely hoping that you will accept to renew your trust in us on a next visit to Paris, Best regards, The Management

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2023
Response from Platine Hotel on 3 Nov 2023
Dear Mario, Thank you very much for your excellent assessment and this pleasant review ! All the pleasure was for us to count you among our guests throughout this stay at our 4-star establishment, and the entire team of Platine Hotel will be happy to have you again on a next visit to Paris ;) Do not hesitate to renew your trust in us, See you soon, The Management

10/10 Excellent

hyacinth, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay at the Platine hotel ! Staff was friendly , helpful and accommodating . I will definitely recommend this hotel!!
Stayed 6 nights in Sep 2023
Response from Platine Hotel on 30 Oct 2023
Dear Hyacinth, All the pleasure was for us to welcome you at Platine Hotel ! Thank you very much for taking the time to share this positive review. We are delighted to hear that you enjoyed the warm welcome of our team and the quality of the service provided throughout this stay in our 4-star establishment ;)Do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time , easy walking distance to Eiffel Tower and shopping mall, grocery store.
Stayed 5 nights in Sep 2023
Response from Katarzyna on 7 Oct 2023
Dear Maria, Thank you for this lovely note. It was truly a pleasure to have welcomed you among us. We are delighted that you enjoyed your stay and we hope to welcome you again.Best wishes from Paris,

10/10 Excellent

Nnemdi, Brooklyn

Travelled with group
Beautiful boutique hotel rooms and intimate god location a clean, staff was amazing and pleasant. The old Hollywood glam esthetics are amazing!!
Stayed 2 nights in Sep 2023
Response from The Management on 3 Oct 2023
Dear guest,Thank you for sharing your experience with us.It is such a pleasure to know that you made the most of your stay at Platine Hotel. We are glad that you enjoyed your room, and loved our service.We are looking forward to see you again,Kind regards,The Management

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Katarzyna on 7 Oct 2023
Dear Erik, Thank you for this lovely note. It was truly a pleasure to have welcomed you among us. We are delighted that you enjoyed your stay and we hope to welcome you again.Best wishes from Paris,

10/10 Excellent

Julie

Travelled with partner
Quirky Marilyn Monroe movie themed hotel. Friendly service and good location .
Stayed 3 nights in Sep 2023
Response from The Management on 20 Sept 2023
Dear Julie, Thank you so much for taking the time to share this excellent review ! It was a real pleasure to welcome you at our 4-star establishment for make you dive in its original universe. We are also delighted to note your full satisfaction regarding the quality of the service provided all along this stay ! Do not hesitate to renew this great experience at Platine Hotel on a next visit to Paris, See you soon,

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities, room comfort
Attractive boutique hotel near Eiffel Tower
Great one night stay, hotel design is very cute, room was small but worked fine. Location is great, walking distance to a lot of restaurants and stores but on a quiet street.
Stayed 1 night in Sep 2023
Response from Platine Hotel on 18 Sept 2023
Dear Richard, What a pleasure to discover your excellent review ! Thank you infinitely for taking the time to share so much satisfaction at the end of this experience at our 4-star establishment ! The entire team of Platine Hotel is delighted to hear that the quality of the service provided all along this stay totally complied with your expectations. Do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Receptionist was great
Stayed 1 night in Sep 2023
Response from Katarzyna on 16 Sept 2023
Dear Matthew, What a lovely comment. We are delighted that you appreciated our staff. It was a pleasure to have welcomed you at the hotel and we hope to see you again. Best wishes from Paris.

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Katarzyna on 12 Sept 2023
Dear Montana, What a lovely note! We are delighted that you enjoyed your stay. It was a pleasure to have welcomed you among us and we hope to see you again. Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Katarzyna on 9 Sept 2023
Dear Robert, Thank you for this wonderful note. We are delighted that you enjoyed your stay among us. It was a pleasure to have welcomed you and we hope to see you again during your next Parisian stay. Best regards, Katarzyna

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family room so I could have my own space apart from the kids, and the bonus of a door outside of our doors that faced each other for extra security and privacy. Very clean, no problems at all. The staff was great, friendly and very accommodating. The big bonus was obviously all of the Marilyn Monroe decor and paraphernalia. It’s located around the corner from lots of food and a huge mall, you can walk about a block and see the Eiffel Tower which is about a 10-minute bike ride or Metro ride away (you have to switch trains once), and the Metro stop is also about a block away. We had a great time, and were almost sad to leave! I would highly recommend!
Stayed 5 nights in Aug 2023
Response from Katarzyna on 9 Sept 2023
Dear Nicole, What a lovely review! Thank you for having taken your time to describe your stay among us. It was a pleasure to have wlecomed you.We are delighted to discover that you enjoyed your stay and that the hotel met all of your expectations. This is the biggest reward for every hoteliere to read such a nice comment. It means that all our hard work payed off and we made your stay special. It is always our utmost priority. We would like to thank you again for your stay and we hope to see you again during your next Parisian stay.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and brilliant with kids!
The staff were friendly, the rooms beautiful and clean. Our boys loved the games room. Great location too. 20 minutes or so from Eiffel Tower, 5 minutes to the river and from there, you can see the tower anyway. Lots of shops and cafes all around, that served all day. Can recommend cafe Lutetia. Would stay again, definitely. Do the river cruise too!
Stayed 2 nights in Aug 2023
Response from Katarzyna on 29 Aug 2023
Dear Elizabeth, Thank you for for this lovely comment. It was a pleasure to have welcomed you and we are delighted to discover that you enjoyed your stay among us. We hope to welcome you again during your next Parisian stay. Best regards,

10/10 Excellent

Moayad

I luv it
Stayed 1 night in Jul 2023
Response from Katarzyna on 5 Aug 2023
Dear Moayad, Thank you for this wonderful comment. It was a pleasure to have welcomed you and we are delighted that the hotel met your expectations. We hope to see you again during your next Parisian stay. Best wishes from Paris,

8/10 Good

AIMEE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
A nice small hotel . Rooms were small which we expected. I was disappointed that both rooms weren't ready when we arrived. Also would have loved to know that there is only 1 channel on tv in English. Their channel played an old movie on repeat. There is a nice mall and shopping within 1 block but note everything doesn't open until 9 or 10 am and closed at 9 pm . We never got to enjoy these shops.
Stayed 2 nights in Jul 2023
Response from Katarzyna on 5 Aug 2023
Dear Aimee, Thank you for having taken your time to share your experience in Platine Hotel. We are delightful to read that you enjoyed your stay. We have taken notes of your remarks concerning the channels in English language. It is important to know for us what we should improve in terms of the services and amenities we offer to our guests. It was a pleasure to have welcomed you and we hope to welcome you again. Best wishes from Paris.

10/10 Excellent

Anita, Fox Point

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Included breakfast which was very good.
Stayed 3 nights in Jun 2023
Response from KATARZYNA on 1 Jul 2023
Dear Anita, What a lovely comment. We are delighted to discover that you enjoyed your stay. It was a pleasure to have welcomed you and we hope to see you again. Best regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Platine for A Lifetime of Good Memories
we fell in love with this Hotel and would stay again if we ever return to Paris. The staff was fantastic and totally committed to providing excellent customer service. The manager (Katarzyna) and all desk receptionists, especially Elizabeth, were helpful and dedicated to making our stay as enjoyable as possible. This hotel is scrupulously clean and the morning breakfasts were spectacular --eggs, sausage, pancakes, potato patties, cheese, fruit, various pastries, cereals, etc. We celebrated our 50th wedding anniversary during our stay and the staff went for far as to scatter rose pedals on our bed in celebration of our anniversary. Additionally, the location of this hotel is within walking distance of the Eiffel Tower, several restaurants, and a convenient grocery store.
Stayed 3 nights in May 2023
Response from Katarzyna on 1 Jul 2023
Dear Steven, I would like to thank you for having taken your time to write this wonderful review about your stay in Platine Hotel. It was really a pleasure to have welcomed you and we consider ourselves lucky to have guests like you. We are very delighted that our hard work was fruitful and we managed to make your stay memorable. I will not hesitate to share this comment with Elissavet who will be very happy to discover it. I would also like to thank you for mentioning my name. It is my main objective as a manager to make sure that you are well taken care of and that you can feel like at home even if you are so far away from it. Thank you again for having chosen Platine Hotel for this special occasion and we hope to see you again. Best wishes from Paris, Katarzyna

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping and a 25 minute walk to the Eiffel Tower. Staff very friendly, room’s extremely clean and quiet.
Stayed 4 nights in May 2023
Response from Katarzyna on 24 May 2023
Dear Paula, Thank you for this wonderful note. It was a pleasure to have welcomed you in Platine Hotel. We are delighted to learn that you enjoyed your stay among us. We really hope to welcome you again. Best regards,

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Katarzyna on 24 May 2023
Dear Steven, Thank you for this wonderful note. It was a pleasure to have welcomed you in Platine Hotel. We are delighted to learn that you enjoyed your stay among us. We really hope to welcome you again. Best regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Katarzyna on 6 May 2023
Dear Anna, Thank you for this wonderful note. We are really delighted to read that you enjoyed your stay in Platine Hotel. It was a pleasure to have welcomed you and we hope to see you again during your next Parisian stay. Best regards,

6/10 Okay

Nazret

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from KATARZYNA on 22 Apr 2023
Dear Nazret, Thank you for your note. We are sorry that it is not as hight as we would expect it to be. Next time, do not hesitate to share more details so that we know how to improve. We stay at your disposal in case you may need any further assistance. Best regards,

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - good location
Good stay. Weren't in the hotel that much so hard to comment on anything other than the rooms which were fine- bit small - but fine.
Stayed 2 nights in Sep 2022
Response from Katarzyna on 8 Oct 2022
Dear Charles, I really thank you for taking time to answer this survey.You can be sure I will share your feedback with the whole team.In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services.This makes your feedback very precious for us, and I thank you again for sharing it.The whole team will be glad to welcome you again soon at the Platine.We remain at your disposal.Best regards.

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GreT location. Ted at front desk was extremely helpful! Showers were a little quirky and the doors need better wedges.
Stayed 3 nights in Aug 2022
Response from Katarzyna on 25 Aug 2022
Dear Marcos, Thank you for this wonderful note. I will not hesitate to share this review with Ted. He is a great receptionist with lots of experience so I am sure he has welcomed you very well. We took notes of your remarks and we will transfer them to our housekeeping department that will take care of it. Best regards

10/10 Excellent

Lele

Stayed 6 nights in Jul 2022
Response from Katarzyna on 25 Aug 2022
Dear Lele, Thank you for this wonderful note! We hope to see you again during your next Parisian trip! Best regards

10/10 Excellent

sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is well organized so that it feels complete in a small room. Nicely decorated with Marilyn Monroe as a them troughout the hotel. Great shopping and lots of eatery a block away. It is super continent. The Seine is five minutes walk.
Stayed 3 nights in Jul 2022
Response from Katarzyna on 4 Aug 2022
Dear Sylvia, Thank you for this lovely review! We are delighted to read that you appreciated the Platine Hotel. Indeed, our hotel is located in a good area, at the proximity of public transport as well as major touristic attractions. As you mentioned, the rooms are small but well organised so that even guests who stay longer can fully enjoy their voyage. We hope to see you very soon during your next Parisian trip. Best wishes from Paris

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Platine Hotel gets a thumbs up!
This was our first trip to Paris. We were celebrating my daughter’s college graduation from college. The Platine Hotel was extremely clean and in a great location. We were super close to public transportation, shopping, cafes and Eiffel Tower. Elisabeth checked us in early and was very helpful with directions. The room was very small but we were only there to rest, shower and sleep.
Stayed 6 nights in Jul 2022
Response from Katarzyna on 24 Jul 2022
Dear Marciela, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards.

10/10 Excellent

Tiffany, Highlands Ranch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really cute. It's conveniently located near a subway station and close enough to the Eiffel Tower to walk there.
Stayed 5 nights in Jul 2022
Response from Katarzyna on 24 Jul 2022
Dear Tiffany, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards.

10/10 Excellent

Michele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing unique hotel in the perfect location. Close to metro And all tourist attractions. Staff was incredible. We loved our stay!
Stayed 4 nights in Jul 2022
Response from Katarzyna on 24 Jul 2022
Dear Michele, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards.

8/10 Good

Rohin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Katarzyna on 17 Jul 2022
Bonjour, Merci d'avoir séjourné à l'hôtel Platine. Merci pour cette belle note. Nous espérons vous accueillir à nouveau ! Bien à vous

10/10 Excellent

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and only a single train stop from Disney. Perfect place to stay.
Stayed 2 nights in Jul 2022
Response from Katarzyna on 16 Jul 2022
Dear Simon, Thank you for this lovely comment. We are pleased to see that you appreciated Platine Hotel. We hope to see you during your next Parisian stay. Best regards,

8/10 Good

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location possible!
Stayed 3 nights in Jun 2022
Response from Katarzyna on 25 Jun 2022
Dear Anwar, Thank you for having shared your review about your stay at Platine Hotel. We are pleased to see that you had overally a good time. We hope to see you during your next Parisian trip. Best regards,

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Katarzyna on 7 Jun 2022
Bonjour , Merci d’avoir partagé votre avis sur notre l’hôtel. Nous sommes heureux que vous ayez passé un bon moment dans notre hôtel. Toute l'équipe travaille dur pour répondre aux attentes de nos clients. Cordialement

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old Paris mixed with Hollywood Glam
Stayed 1 night in May 2022
Response from Katarzyna on 12 Jun 2022
Dear Paul, We would like to thank you for having taken time to share your feedback about our Hotel. We are very pleased to see that the hotel met your expectations and that you had a good time with us. We hope to see you again during your next Parisian trip! Best regards

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Platine Hotel
Wonderful French boutique hotel dedicated to 50's and 60's U.S film stars makes this a unique place to stay. Very friendly staff, lovely room comfy bed and an excellent shower. Typical French breakfast, I have so missed French breakfast and French coffee these last two years.
Stayed 2 nights in Apr 2022
Response from Katarzyna on 7 Jun 2022
Dear Jeremy, Thank you for this wonderful review! It was a pleasure to read it! We are so happy that you appreciated the decor of the hotel, our staf as well as the breakfast. We will not hesitate to share your review with the whole team as everyone has been working very hard to meet our guests' expectations. We hope to see you during your next trip to Paris! Best regards,

6/10 Okay

Verified traveller

Travelled with family
Stayed 4 nights in Nov 2021
Response from maxime on 21 Nov 2021
Dear Guest, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. Don't hesitate to give me more information about your insatisfaction so I wil be able to improve this. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Maxime on 14 Nov 2021
Dear Nigel, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

10/10 Excellent

Tae, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel near Eiffel Tower and shopping centre perfect for tourists.
Stayed 1 night in Oct 2021
Response from Maxime on 7 Nov 2021
Dear M Tae, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

10/10 Excellent

Lucy Candy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2021
Response from Maxime on 12 Sept 2021
Cher Lucy, Je tenais à vous remercier d’avoir pris le temps de répondre à cette enquête. Je ne manquerais pas de faire remonter vos commentaires à toute l’équipe. En tant qu’hôtelier notre première mission est de faire en sorte que nos clients passent un agréable séjour. Pour se faire nous avons évidemment besoin d’échanger avec nos hôtes afin de sans cesse essayer d’améliorer nos services en nous basant sur les expériences de nos clients. C’est pour cette raison que votre avis nous est précieux et je vous remercie encore de nous l’avoir donné. Toute l’équipe et moi-même espérons pouvoir vous accueillir à nouveau prochainement au Platine. Restant à votre disposition. Sincèrement. Maxime Ottogalli. Directeur.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really comfortable and quiet stay at this hotel. The staff were friendly and helpful. The room was clean and had all amenities that were required. In my experience, this hotel was perfect in every way.
Stayed 3 nights in Aug 2021
Response from maxime on 23 Aug 2021
Dear John I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean. Friendly. Quiet. Would visit again.
Stayed 1 night in Feb 2020
Response from Elodie on 13 Mar 2020
Dear guest, I can't thank you enough for such a nice review, I will share it with the whole team, they will be very glad to know that you enjoyed your stay. We hope we will have the opportunity to welcome you again soon. Thank you again. Best regards,Elodie

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, room comfort
peaceful hotel in the very heart of Paris
Stayed 2 nights in Feb 2020
Response from Maxime on 23 Feb 2020
Dear Claude, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from maxime on 16 Feb 2020
Dear Cameron, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service...awsome stay
Stayed 2 nights in Dec 2019
Response from Maxime, Directeur. on 12 Jan 2020
Dear Luis, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was all we could have asked for. Rooms were actually a bit spacious considering the Paris 'norm' and made good use of the space. Bed was amazingly comfortable. Very cheeky and unique design elements with old-school Hollywood flair. Definitely made the experience all the better. Staff was exceptional and accommodated all requests. Bilingual which is extra helpful considering my French isn't quite there. Wonderful neighbor that is walking distance to the metro and the Eiffel Tower. Nearby shops and restaurants make the Paris stay more authentic. Would recommend to anyone staying in Paris and will certainly be back.
Stayed 2 nights in Sep 2019
Response from Maxime on 6 Oct 2019
Dear Andrew, I can't thank you enough for such a great review, All the team is working to please our guests, so believe me, a review like yours is the best reward we can have, you can be sure I will share it with the whole team. We all hope to welcome you again very soon. Sincerely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Maxime. on 17 Sept 2019
Cher hôte, Je tenais à vous remercier d’avoir pris le temps de répondre à cette enquête. Je ne manquerais pas de faire remonter vos commentaires à toute l’équipe. En tant qu’hôtelier notre première mission est de faire en sorte que nos clients passent un agréable séjour. Pour se faire nous avons évidemment besoin d’échanger avec nos hôtes afin de sans cesse essayer d’améliorer nos services en nous basant sur les expériences de nos clients. C’est pour cette raison que votre avis nous est précieux et je vous remercie encore de nous l’avoir donné. Toute l’équipe et moi-même espérons pouvoir vous accueillir à nouveau prochainement au Platine. Restant à votre disposition. Sincèrement. Maxime Ottogalli. Directeur.