Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Créteil

Parfait pour une nuit avant de prendre l'avion.

Posted 07-Dec-2014
accueil chalereux, chambre confortable, navette à CDG
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Montreal

close to Charles de Gaulle

Posted 04-Dec-2014
Pros: convenient location, reasonable price, shuttle to the airport available
Cons: planning and giving rooms in areas not around where the renovations were taking place would have been much appreciated.
Location: Charles de Gaulle airport
i said i would recommend this hotel to a friend, but with the following reservations. i was at this hotel last year before the new owners (formerly Park Inn, now Pentahotel) took over. the hotel seems considerably more rundown than it was, particularly my room (rugs past cleanable, bathroom looking old, shower head not very "shower-y", 2-button toilet flush with only one of the buttons working). i got in very late (around 1am) was nicely greeted and given a room. i wasn't told that there were renovations (necessary, see above) going on but it was unavoidable at 8am when they started sawing right above my head. further sleep was impossible. when i asked if it wouldn't have been possible to give me a room in an area NOT directly under the renovations they seemed to say that it wasn't, and said i should have called the front desk (and what, moved into another room for an hour or two? this part wasn't sure). the concierge did, however, offer me a coffee and i left. this is a completely adequate hotel as a stopover either from or two the airport but until the renovations are done, don't expect anything too special or to sleep late! the bed was comfortable, though, and i sure wanted to stay in it a little longer, but for the noise. the free wifi option is VERY slow.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom IRAQ

Airport Area Hotel.

Posted 30-Nov-2014
This is a 3 star hotel with a 5 star employees especially Benjamin. The hotel is relatively located close to the Paris CDG. Great to stay at if you have an early flight or you are coming late to Paris. The airport shuttle makes frequent stops at the hotel. Hotel is clean, bed could be more comfortable. As far as the best feature of the hotel: the friendly staff; especially Benjamin he is knowledgeable, courteous, helpful, speaks fluent English and very professional employee. Stayed at same location when I landed and when I departed Paris...very happy. Thank you Benjamin for your help.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hamburg

Ruhiges Hotel in Flughafennähe

Posted 24-Nov-2014
Pros: Anbindung zum Flughafen optimal, Shuttle fährt jede halbe Stunde. Weiterfahrt mit RER/Metro in die Stadt unkompliziert.
Ruhiges, gepflegtes Haus. Sehr freundliches Personal
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Solingen/Germany

Comments

Posted 14-Nov-2014
There are not enough words to describe the kindness of the staff, the amenities, including the food (best vinigrette dressing I have had in a long time), fabulous service. Wish this hotel would relocate into a "vacation" area. I would book and stay there for a week or two. Greatly appreciated. Volkhard Bongers
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Mpls, MN

Trade Show Hotel

Posted 14-Nov-2014
Excellent price for the location; however the hotel was under significant construction so it was very noisy and dusty. The room was in need of updating, which I why the renovation. Staff was wonderful, and not know the a french language well was not an issue at all.
Comment from Hotel Management
04-Dec-2014 by pentahotel, Hotel Management
Dear Dino, We would like to thank you for taking the time to share with us your experience at pentahotel Paris. Your comments are most for us to adapt ourself to our customer's expectations. As you have mentionned the full renovation is in progress. Evrything is done in order to minimize the inconvenient caused to our customers. We would more than happy to welcome you again and make you live the real penta experience. Best regards
3 out of 5
Recommended
for Everyone
by A verified travellerfrom California, USA

Convenient

Posted 03-Nov-2014
Hotel was convenient, staff was helpful and very nice. Rooms were large, bed comfortable. When they finish refurbishing the hotel it will be a very good hotel. Don't eat at the hotel restaurant. Service was good but our dinners were bad.
Comment from Hotel Management
11-Nov-2014 by pentahotel, Hotel Management
Dear Lynne. Thank you very much for taking the time to share your experience at the pentahotel Paris. All comment are welcomed and are a real help for us to improve the quality of service we want to give to our customers. Your feed back has been shared with the related departement for training purpose. We hope to see you again soon and discover the real pentahotel Paris. Best regards
1 out of 5
by A verified travellerfrom North Carolina

Would not stay there.

Posted 03-Nov-2014
Pros: Location
Cons: Cleanliness. Stains in carpet Cigarette burns in carpet Odor Way overpriced
Did not even stay there. Had a colleague stay there to check out, moved to another hotel.
Comment from Hotel Management
11-Nov-2014 by pentahotel, Hotel Management
Dear Gary, We would like to thank you for taking the time to share with us your experience at pentahotel Paris. Your comments are most valuable to improve the quality of service and reach all our customer expectation. The full renovation has just started and will complitely change the hotel aspect. We would be pleased to welcome you again with us and make you discover the hospitality of a real pentahotel. Best regards
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario, Canada

Shuttle bus is very convenient

Posted 03-Nov-2014
Location: Nothing close to the hotel.
Rooms clean, close to the CDG airport. Shuttle bus is very convenient, still it takes more than one hour to the Gare du Nord station in Paris
3 out of 5
by A verified travellerfrom 神戸

ホテルの設備と立地

Posted 14-Oct-2014
Pros: 特になし
Cons: 部屋までの通路を手直しすればよくなる
Location: 空港からはタクシーで20ユーロ支払った(メーター表示は14ユーロであったが、空港で金額を聞いたときに運転手が20くらいと言ったそのまま要求された)翌日は業界が手配しているバスで空港に行った。近くのホテルに止まりながら各ターミナルに寄る。無料だった。空港から乗る者もいた
ロビー付近は普通であったが、部屋に行く通路はかなり古びた雰囲気であった。バーでビールを飲んだだけですぐに寝てしまった。