Property entrance

Reviews of New Hotel le Voltaire

4 out of 5
New Hotel le Voltaire
3 Rue Petion, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 156 reviews" "
Rating 8 - Good. 65 out of 156 reviews" "
Rating 6 - Okay. 10 out of 156 reviews" "
Rating 4 - Poor. 6 out of 156 reviews" "
Rating 2 - Terrible. 4 out of 156 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La direction on 23 Jan 2024
Thank you. See you soon !

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect four star hotel.
Excellent breakfast. Clean rooms. Fri3ndly staff. Great Paris location.
Stayed 4 nights in Nov 2023
Response from La direction on 22 Nov 2023
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with decent price
Interior is very modern and simple. Most favorite part was wood floor and white bed linen for me. That shows the cleaness of the hotel. Furthermore, the location of this hotel is really great. It's really easy to find good restaurant, cafe and supermarket. And marais district is not far from here. Highly recommend this place :)
Stayed 3 nights in Oct 2023
Response from La direction on 9 Nov 2023
Thank you for your comment. We are happy to know your stay was great among us. We'll be happy to welcome you for your next trip in Paris. Best regards

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La direction on 20 Sept 2023
Nous vous remercions, à bientôt

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, poor internal comms
Good welcome, nice breakfast, comfortable beds (for Paris). Had asked for 2 x twin but one wasnt and we were assured would be resolved in morning for second night. Reminded reception. Not resolved. Most of staff very helpful and friendly. Breakfast good choices, nice food and drinks.
Stayed 2 nights in Jul 2023
Response from La direction on 28 Aug 2023
Dear Peter, thank you for your comment. We take into account your remarks to improve us. We hope to see you soon

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice, easy to access other parts of the city, plenty of interesting restaurants.
Stayed 1 night in Mar 2023
Response from La direction on 21 Mar 2023
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon !

4/10 Poor

Su Hyun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room for the hobbit.
The size of the room was horrible. The twin room was less than a small room. It fits two beds, and that’s it. You literally can not sit anywhere than the beds. The distance between your foot on the bed and the wall is around 30cm, and you should walk on to reach the tiny restroom. I will not recommend this teeny tiny room to people who want to trip together with friends or family. Only one person good at coping with tight, closed, and non-airy spaces can use this kind of space. It was an unpleasant experience.
Stayed 3 nights in Dec 2022
Response from La direction on 5 Jan 2023
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

8/10 Good

melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in this hotel. The rooms are small but well decorated & clean. The bed is good. It is closed from the metro & their are plenty of restaurants around.
Stayed 2 nights in Dec 2022
Response from La direction on 20 Dec 2022
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.

4/10 Poor

Saghi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star hotel
I don’t recommend. This hotel doesn’t merit 4 stars. The service is a basic 3 at it best. The hotel design is nice but the room’s are extremely small even for paris you can touch your bed as you open the door! The staff are cold and not welcoming but they do thei job, nothing more. The breakfast was already included in my offer by hotels.com if it wasn’t have never payed for it, it’s all store bought and the staff actually come with store bough bread and orange jus in order to refill, many cafes in the area will give you much better breakfast for 16€.
Stayed 2 nights in Oct 2022
Response from La direction on 8 Nov 2022
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

10/10 Excellent

Brandon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! The staff was amazing and we were very impressed with the breakfast. Great location too. We couldn't believe the quality we got for the price! Highly recommended.
Stayed 5 nights in Aug 2022
Response from La direction on 21 Sept 2022
Thank you for your comment that is our reward. See you soon !

10/10 Excellent

moray

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Loved this place and its location, felt very safe for my family.
Stayed 1 night in Aug 2022
Response from La direction on 21 Sept 2022
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon !

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cute and in a great location. Only complaint is that the bedding would have some light stains on it. Everything seemed perfectly clean, but stains that aren’t yours are very off putting….
Stayed 5 nights in Aug 2022
Response from La direction on 24 Aug 2022
Dear Emily, thank you for your comment. We take note of the problems encountered during your stay. We hope to see you soon. Kind regards

8/10 Good

Kai

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

10/10 Excellent

Wiktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from La direction on 15 Jun 2022
Thank you. See you soon !

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from La direction on 15 Jun 2022
Nous vous remercions, à bientôt

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from La direction on 7 Apr 2022
We are really glad that you appreciate our hotel. See you soon !

8/10 Good

Dalton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very satisfying buffet breakfast with fruit salad, meats, cheeses, cereals and breads. The room was very clean and pretty although a little cramped.
Stayed 2 nights in Dec 2021
Response from La direction on 13 Jan 2022
Thank you for your comment. We are happy to know your stay was great among us. We'll be happy to welcome you for your next trip in Paris. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from La direction on 3 Jan 2022
Thank you. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was SO chic and cute. It was in the perfect spot, close to the metro and quiet at night. I would 100% stay here again.
Stayed 4 nights in Nov 2019
Response from La direction on 5 Mar 2020
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Voltaire Metro station,convenient location and cozy stay at this property
Stayed 1 night in Jan 2020
Response from La direction on 20 Feb 2020
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice rooms, but did not like being lied to.
Nice hotel, clean, and updated- room was great. My grievance lies around the fact that the elevator was broken- which I did not see in the listing or I probably would have booked any of the myriad of hotels nearby. By no means are we entitled or fussy guests, but what actually irritated me was not the fact that the elevator was broken and we would have to climb 5 flights of stairs- it was that the concierge was not honest at check in. He said it wasn’t really a problem and would be fixed within a few hours. Upon closer inspection, we could see that the elevator have clearly been out of commission for some time based on the age of clear tape over the buttons, and the peeling sign on the elevator, as well as the laminated placards left in all guests rooms indicating the issue. I can understand and accept that technology can break down- and I’d be entirely forgiving of it in my review- but I don’t appreciate being deliberately misinformed as an insult to my intelligence. The elevator was obviously not fixed during our stay. In my estimation, the appropriate course of action would have been to just apologize that the elevator was out of order, have an orderly carry out bags up ( which they did- full credit there), and offer some kind of gesture of good will- a larger room that is unnocupied anyway, or free breakfast. Just my humble two cents.
Stayed 1 night in Feb 2020
Response from La direction on 27 Feb 2020
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from La direction on 15 Feb 2020
Merci ! Cordialement

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean, when i booked this hotel it states breakfast was included on arrival receptionist stated we had to pay a $16 a day fee. Other then that our stay was nice
Stayed 4 nights in Dec 2019
Response from La direction on 27 Dec 2019
Thank you for your comment. We take note of the problems encountered during your stay. We hope to see you soon. Kind regards

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very cozy and comfortable room; perfect for a solo traveler who doesn’t like to be bothered by overly enthusiastic hotel staff. It’s a great get in, go see the city, get back, sleep and do it again the next day. Only things to improve: The amenities available weren’t explained / offered at check-in, and the different information pieces in the room had conflicting info for some of them. Also, the cream and coffee was not replenished when the room was cleaned. But overall, it was still a great stay. I would stay again.
Stayed 4 nights in Nov 2019
Response from La direction on 12 Dec 2019
Thank you for your comment. We are really glad that you appreciate our hotel and we take note about your remarks. See you soon !

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay next to Metro Stop
Nice room, bed could be firmer. I wanted a bathtub but not available. They tried. Only 4 rooms with tubs. The staff was extremely helpful. Reminds me, I left my prescription glasses and sunglasses there. I need to email them so they can mail them back to the states. English speaking staff. I would definitely stay here again.
Stayed 4 nights in Sep 2019
Response from La direction on 19 Dec 2019
Thank you for your comment. We are really happy to read that you appreciated your stay at the New Hotel Le Voltaire. We hope to see you next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to Voltaire Metro and in close walking distance to Bastille.
Stayed 4 nights in Sep 2019
Response from Caroline Antoun, directrice on 1 Oct 2019
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Caroline Antoun, directrice on 13 Nov 2019
Thank you ! Best regards

10/10 Excellent

Sudhir, Hamden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. Location is great, close to metro and bunch of interesting places to eat even if late. Can be a little noisy at times and small rooms but we were aware of it when booking.
Stayed 6 nights in Aug 2019
Response from Caroline Antoun, directrice générale on 29 Aug 2019
Thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the New Hotel Voltaire. Best regards

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room a bit small and brunch could be better. But all good
Stayed 1 night in Aug 2019
Response from Caroline Antoun, directrice générale on 3 Sept 2019
Thank you for your comment. We hope to see you soon !

10/10 Excellent

Varinderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Chung Chun

Liked: Cleanliness, staff & service
Pretty and new refurbished hotel
The hotel has been refurbished and new so condition was pleasant. Unfortunately the lift was broken during our stay so getting up and down with baggage was quite difficult. Not sure if an attempt was made to fix the lift. The room was quite small so not much space if you have full open type baggage. Overall it was nice to stay in a good condition and clean hotel in Paris. Location of the hotel was quality, really convenient.
Stayed 3 nights in Jul 2019
Response from New hotel le Voltaire on 23 Jul 2019
Thank you very much for your feedback. We take note about your remarks and we hope to see you again at new hotel le Voltaire. Best regards

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a great area, close to multiple Metro lines and easy to walk to many bars and restaurants. The hotel was newly renovated and still feels pretty fresh and clean. As with most old Paris hotels the rooms are very small and there is some street noise and sound travels a bit inside. I'd happily stay here again on my next trip to the city.
Stayed 1 night in Jun 2019

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new and well located hotel
The hotel is new and well located, with a very nice person at the reception. The room is a bit small, but the quality of the room compensates for the lack of space. The price is very reasonable.
Stayed 1 night in Jun 2019
Response from New hotel le Voltaire on 18 Jun 2019
Dear Eduardo, thank you for your comment. We are really glad that you appreciate our hotel. See you soon

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stolen item
Unfortunately, a personal electronic device was stolen from our room. We escalated the issue to the front desk and management. The hotels response was to question the cleaning staff in front of us and ask them if they stole the item. No compensation, no credit, and no apology. I was promised a follow up call after we checked out but never received one. Terrible customer service.
Stayed 3 nights in May 2019
Response from New hotel le Voltaire on 18 Jun 2019
Dear Mr. We are coming back to you regarding your complaint. Please be advised that the whole team of New Hotel Le Voltaire was very concerned about this situation. But such accusations require a little bit more investigations. Our manager has tried to reach you on the phone numerous times, without success. After studying the door locks and reviewing the cameras we didn’t notice any anomalies and have found no evidence of this incident. No other person except you and the cleaning person entered the room. We sincerely regret this misunderstanding but on the other hand we wish to express our full confidence to our staff who have been working with us for years. with whom we never encountered this kind of problems. We are sincerely sorry for this situation and please be assured that we are ready to provide you the video images. We remain at your entire disposal for any additional information you might need. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel good location
Stayed 2 nights in Mar 2019
Response from New hotel le Voltaire on 22 Mar 2019
Thank you for your feedback. Best regards

10/10 Excellent

William, New York, US

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A well located cozy place, with a good infrastructure which is nice given that everything in Paris is so old and compact.
Stayed 3 nights in Mar 2019
Response from New hotel le Voltaire on 22 Mar 2019
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy but ideal for the price
Perfectly formed room with spacious bathroom and a cute little balcony! Great area and a two minute walk from the subway. Would highly recommend for couple’s trip
Stayed 3 nights in Feb 2019
Response from New hotel le Voltaire on 5 Mar 2019
Thank you for your comment. We are really happy to read that you appreciated your stay at the New hotel le Voltaire. We hope to see you next time.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The physical frame in the hotel is quite nice. Also the everyday contact with the staff was nice. However, I booked two rooms in the hotel for an entire week and none of the showers worked. The water had no problem coming out but the drain was blocked and the water could not get away. Consequently the shower and toilet room would flood within a minute and thereafter water would run into the bedroom itself. I told the hotel staff immediately and they assured me that they would take care of it as soon as possible. Nothing happened. Next day I told Them again and was told that the plummer came mondays and wednesdays on a regular basis - which meant that he would be there the next day. Therefore I said nothing monday morning but the problem had not been fixed. Tuesday morning I once again attracted the staff’s attention to the flooding of my rooms and was told it was in proces. Wednesday morning the problem still hadn’t been fixed Even though we had been staying in rooms with a functioning shower for four days I tried to be nice about it with the front desk. Also bearing in mind that the Plummer would come on Wednesdays and fix it. When I got up Thursday morning and the shower didn’t work for the fith day I was very annoyed and told the front desk how felt about the situation. The reaction was that they claimed to have offered me two new rooms with showers that worked but that I had declned the switch. That is ridicilous - nobody would do that. Dissapointing behaviour.
Stayed 7 nights in Feb 2019
Response from New hotel le Voltaire on 18 Feb 2019
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Denise on 31 Jan 2019
Merci beaucoup, Nous espérons de vous revoir dans notre hôtel! Bien cordialement,

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to metro station
The hotel lobby looks very nice.Our room was a bit small but that is the standard in Paris and was no issue for us but others may find it a little cramped, other than that everything was nice and worked.Nice touch with the free bottle of water in the room as there is no minibar inside.The metro station is very close at about 2 min walk away.Would stay here in the future.Good value for the money.
Stayed 3 nights in Dec 2018
Response from Denise on 25 Dec 2018
Thank you very much for your comment. We are very pleased you had a good time at New Hotel le Voltaire. Hoping to see you again soon, Best regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Completely remodel hotel perfectly located in the center of Paris close to Bastille and Bataclan.
Stayed 1 night in Nov 2018
Response from Nawal on 3 Dec 2018
Thank you for this comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room barely had room to walk to the bathroom, too small.
Stayed 2 nights in Nov 2018
Response from New Hotel le Voltaire on 30 Nov 2018
Thank you for your comment. We take note about your remarks. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018
Response from New Hotel le Voltaire on 29 Nov 2018
Merci pour votre évaluation. Bien à vous

6/10 Okay

Michael

Liked: Cleanliness
expensive
too expensive for what you get' no value for the money 250 e per night without breakfast ! The same hotel before it has " been upgraded was much better
Stayed 2 nights in Oct 2018
Response from New hotel le Voltaire on 29 Oct 2018
Dear Michael, thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the New hotel le Voltaire. We take note about your remarks. Best regards

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
Quiet rooms, comfy beds, lovely bathroom - very happy to stay here again!
Stayed 4 nights in Oct 2018
Response from Nawal on 9 Oct 2018
it's with pleasure for us and thank you for your comment

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
We were not very satisfied with the stay. We checked in our first room with water leak ( yellow water) in the bathroom, so the reception changed us to the 2nd room. The bed sheet of the 2nd had blood stain... also, We stayed two nights and experienced one morning without hot water during shower.
Stayed 2 nights in Aug 2018
Response from Newhotel Le Voltaire on 5 Sept 2018
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from La direction on 7 Mar 2024
Thank you. See you soon !

10/10 Excellent

Emilie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La direction on 14 Dec 2023
Nous vous remercions, à bientôt

6/10 Okay

Marta

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bon hotel mais avec des délais a revoir
Hotel con buena ubicación, renovado y con todos los servicios como metro, supermercados, restaurantes,... justo al lado. Puntos negativos: la limpieza es un poco escasa en los dormitorios, cuando llegamos habia mal olor, los enchufes dos de ellos rotos en el cuarto baño y habitación. El desayuno muy escaso con ningún servicio de camarera (solo para tomar nota del número de dormitorio) dejando las mesas sucias durante mucho tiempo mientras no había nadie en sala por si te surgía alguna duda... Dormitorios muy pequeños (no hay sitio para dejar maletas grandes) Recepcionistas muy agradables las 3 personas que había
Stayed 2 nights in Nov 2023
Response from La direction on 14 Dec 2023
Dear Marta, we are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

10/10 Excellent

Vinciane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in et check out très rapide et agréables. Personnel efficace et charmant Hôtel très propre et calme. Chambre refaite côté cour très calme, très bonne literie, salle de douche très confortable, bureau, plateau de courtoisie avec bouilloire. Les possibilités de rangement dans la chambre sont toutefois peu nombreuses, ce qui m'a obligé à laisser mes affaires dans ma valise. Petit déjeuner complet, tout est très bon. Mention spéciale aux confitures et au thé Kusmi. Je ne peux que vivement recommander cet hôtel à 2 pas de la mairie du 11e et du métro Voltaire !
Stayed 3 nights in Nov 2023
Response from La direction on 6 Dec 2023
Chère Vinciane, c’est un plaisir de lire votre commentaire dont je ferai part à nos équipes. Nous espérons vous accueillir à nouveau lors d’une prochaine visite à Paris. Bien cordialement.