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Reviews of Mercure Paris Gare De Lyon TGV

4 out of 5
Mercure Paris Gare De Lyon TGV
2 Place Louis Armand, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 448 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Amenities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Gsre deyon Station
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service extremely clean
Stayed 4 nights in Jan 2024
Response from Léa, Community & Quality Manager on 19 Feb 2024
Dear Richard,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We thank you for your lovely compliments regarding our quality of service and the cleanliness of our establishment. We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right next to Gare du Lyon station. Room was very good. Mine looked out onto the roof of the station, and with the window open I could hear the SNCF chimes and the station announcements. Probably not everyone's cup of tea, but I really liked this. Generally the hotel was convenient for lots of things, and there was an array of cafes, shops and restaurants nearby. I went for a run along the Coulee Verte - which was a raised railway line now turned into a linear park - which starts very close. Due to the proximity of the station, transport links are excellent.
Stayed 2 nights in Feb 2024
Response from Léa, Community & Quality Manager on 19 Feb 2024
Dear Andrew, Thank you for taking your time to share with us your feedback. We are glad to know that overall you had a great stay. We can't wait to have you back !

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were most welcoming. Thanks! And will return again.
Stayed 2 nights in Jan 2024
Response from Léa, Community & Quality Manager on 19 Feb 2024
Dear Robert,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Mercure Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.I will share with our lovely team your beautiful compliments ! We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,

8/10 Good

Surajit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Lyon
A good hotel right next to the Gare de Lyon. The room was small, which is typically like all budget hotels in Paris! I liked the fact that the room had a bath tub and arrangement to make tea or coffee. They didn't have any UK plug socket in the room, though they had some very slow and fiddly USB chargers. The reception gave me an adaptor but had to pay a €20 security deposit for it. Not a big deal. But what should it is, it was two apaptors to convert it to UK! So I couldn't use it, as it would fall off the wall socket due to the length and weight.
Stayed 3 nights in Jan 2024
Response from Léa, Community & Quality Manager on 19 Feb 2024
Dear Surajit,Thank you for taking your time to share your feedback with us. We hope that overall you had a nice time with us. I have shared your remark regarding UK electric plug.We wish you a lovely day,

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is so convenient! I had an early-morning train at Gate de Lyon, so this was the perfect spot. Clean, easy check-in, and friendly staff!
Stayed 1 night in Nov 2023
Response from Léa, Community & Quality Manager on 12 Dec 2023
Dear Joshua,We thank you for your lovely review following your recent stay with us. We are happy to know you had a great time with us ! We can't wait for you to come back !We wish a lovely day,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was a great location next to Gare de Lyon and staff were very helpful n friendly.
Stayed 3 nights in Nov 2023
Response from Léa, Community & Quality Manager on 12 Dec 2023
Dear Anonymous,We thank you for your lovely comment about our establishment. We are happy to know our staff was very friendly & helpful !We can't wait for you to come back, Have a great day

10/10 Excellent

Elaine Sia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Léa, Community & Quality Manager on 12 Dec 2023
Dear Elaine,We thank you for leaving us your kind review !We hope you had a great stay with us.We wish you a lovely day

8/10 Good

Xian Ling

Stayed 1 night in Oct 2023
Response from Léa, Community & Quality Manager on 12 Dec 2023
Dear Xian Ling,Thank you sharing with us your kind review.We hope you had a great stay in our establishment.We wish you a lovely day,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Prita

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient for people traveling from Gare De Lyon.
Stayed 1 night in Aug 2023

10/10 Excellent

Olexiy

Stayed 1 night in Jul 2023

6/10 Okay

James

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
small rooms. great AC. ideal for one-night stay near Lyon train station.
Stayed 1 night in Jul 2023

4/10 Poor

john

Travelled with family and small children
I never stayed there I made a reservation for the wrong night. When I tried to change my date with Expedia they said that they could not do it so I tried with the hotel and got the same response Expedia blames the hotel and the hotel blames Expedia
Stayed 1 night in Jul 2023

2/10 Terrible

Ilkay

Stayed 1 night in Jul 2023

2/10 Terrible

Epifania

Stayed 1 night in Jun 2023

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in one of the main train stations in Paris, excellent service, the staff were extremely helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Too small rooms.
Stayed 2 nights in Jun 2023

2/10 Terrible

ETIENNE

Travelled with family
This hotel is poorly managed
Stayed 2 nights in Jun 2023

10/10 Excellent

Ceri

Stayed 1 night in Jun 2023

2/10 Terrible

Alessandro

Stayed 1 night in Jun 2023

8/10 Good

DG

Stayed 3 nights in Apr 2023

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation. Very convenient location right next to Gare de Lyon train station. Breakfast had a lot of options.
Stayed 2 nights in Apr 2023

4/10 Poor

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ventilation in bathroom
Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Stayed 1 night in Mar 2023

6/10 Okay

John, Huntsville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Small utilitarian rooms, clean. Bar and restaurant were closed for renovation. Attached to the train station, so good for an early departure. Uber can’t drop off or pickup here (taxis only).
Stayed 1 night in Jan 2023

10/10 Excellent

ali, SAIDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location

8/10 Good

Ruth

Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
deal for train travellers.
Comfort and convenience next doo to the station. Ideal for train travellers.
Stayed 1 night in Nov 2022

8/10 Good

HSING-CHENG

Stayed 5 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service
Great for Gare de Lyon
Great for Gare de Lyon Station. Rooms are small but perfectly serviceable. Fine for a night or two
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 3 nights in Sep 2022

4/10 Poor

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No wah cloths, no bars of soap, no luggage rack, no place to put luggage. Breakfast excellent. Would book a different in future.
Stayed 2 nights in Sep 2022

10/10 Excellent

Rita

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022

6/10 Okay

Aalia

Travelled with family
Liked: Staff & service
Not worth 4 star rating
The room was quite small and old. The shower situation was risky as it was installed in the tub. There was no anti slip mat provided. Not convenient at all.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

8/10 Good

Bronson

Stayed 1 night in May 2022

10/10 Excellent

Mr LG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Paris Hotel
Excellent hotel. Adjacent to Gare de Lyon.
Stayed 1 night in May 2022

2/10 Terrible

Amrit

Stayed 1 night in May 2022

10/10 Excellent

Luke

Stayed 1 night in May 2022

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff.
Stayed 1 night in May 2022