Indoor pool, open 6 AM to 10 PM, pool loungers

Reviews of Le Bristol Paris - an Oetker Collection Hotel

5 out of 5
Le Bristol Paris - an Oetker Collection Hotel
112 rue du Faubourg Saint Honoré, Paris, Paris

Reviews

9.8

Exceptional

Rating 10 - Excellent. 144 out of 157 reviews" "
Rating 8 - Good. 8 out of 157 reviews" "
Rating 6 - Okay. 4 out of 157 reviews" "
Rating 4 - Poor. 0 out of 157 reviews" "
Rating 2 - Terrible. 1 out of 157 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc-Antoine

Stayed 6 nights in Mar 2024

10/10 Excellent

Dolores, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful but the staff make your stay unforgettable. They are friendly and very accommodating. Their Epicure restaurant is outstanding 3 Michelin star amazing. Food, wine and staff are the best. We had a wonderful time. Location is excellent. We will certainly return again and again!!
Stayed 2 nights in Mar 2024

10/10 Excellent

IOSEFIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It is our home in Paris
Stayed 8 nights in Nov 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
perfection!
Stayed 3 nights in Nov 2023

10/10 Excellent

Cornelia, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and beautiful hotel, excellent and very helpful staff, large rooms with large bathrooms, great restaurant choices
Stayed 2 nights in Oct 2023

10/10 Excellent

chen

Liked: Amenities, property conditions & facilities
Location is good
Stayed 6 nights in Sep 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. Location. Rooms.
Stayed 4 nights in May 2023

10/10 Excellent

Barbara, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Response from Le Bristol Paris on 7 Feb 2023
Thank you very much for this wonderful feedback. We hope to have the pleasure to welcome you back at Le Bristol Paris!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class hotel from top to bottom, from service to cleanliness. Absolutely wonderful. A !
Stayed 5 nights in Nov 2022
Response from Le Bristol Paris on 2 Dec 2022
Thank you very much for your nice comment !

10/10 Excellent

carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

SANGHYON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Le Bristol Paris on 21 Nov 2022
Thank you very much for this lovely feeback. We hope to have the pleasure to welcome you back at Le Bristol Paris in a not too distant future!

10/10 Excellent

Heather, Scranton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing. Old world class, can’t wait to stay again!
Stayed 4 nights in Aug 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 20 stars I would. One of the most lovely hotels in the world. Service was outstanding! Coming back in November.
Stayed 2 nights in Aug 2022
Response from Aurélie Martin Head of Rooms Division on 13 Sept 2022
Dear Guest, What a delight to read your wonderful comment posted on Expedia.com following your family holidays with us this summer! Glad you had a wonderful stay.We appreciate you pointed out that the service was outstanding.We thank you for your loyalty and are looking forward to welcoming you back in November.Best wishes from Paris,Aurélie MartinHead of Rooms Division

10/10 Excellent

Kaizad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. True luxury. Personalized service and true to the heart hospitality.
Stayed 4 nights in Jul 2022
Response from Aurélie Martin Head of Rooms Division on 13 Sept 2022
Dear Guest, We so appreciate you taking the time to give us your feedback on Expedia.com regarding your recent visit at Le Bristol Paris.Thank you for calling your guest experience a “Fantastic experience. True luxury” We look forward to having you back with us. Thank you for also underscoring the personalized service. Best regards, Aurélie MartinHead of Rooms Division

10/10 Excellent

Lesley

Travelled with partner
Liked: Staff & service, property conditions & facilities
Outstanding property, beautifully appointed. Great location. The staff were welcoming and professional.
Stayed 2 nights in Jul 2022
Response from Aurélie Martin Head of Rooms Division on 29 Aug 2022
Dear Lesley, Thank you for your posting on Expedia.com following your visit in July. Delighted that you found our property exceptional and well decorated with a great staff and the location perfect! Nothing could please us more. We will look forward to having you with us in the not too distant future! Best regards, Aurélie MartinHead of Rooms Division

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel staff in the world. Incredibly delicious food. Bright. We barely left the room in days. Worth the splurge, especially for a newcomer to Paris. Excellence personified.
Stayed 2 nights in Jun 2022

10/10 Excellent

GAOLIANG, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 6 nights in Jun 2022

10/10 Excellent

Maarten R

Stayed 7 nights in May 2022

8/10 Good

Hamad

Liked: Cleanliness, staff & service, room comfort
Great stay
Good atmosphere at the Garden with good food . Breakfast is amazing
Stayed 2 nights in Apr 2022
Response from Aurélie Martin, Head of Rooms Division on 22 Jun 2022
Dear Guest, Thank you for your posting on Expedia.com regarding your visit at Le Bristol Paris in May. Delighted that you took the time to enjoy your breakfast in our beautiful garden, a haven of peace amidst the bustle of Paris. We hope to have the great pleasure of a return visit soon. Best regards, Aurélie Martin Head of Rooms Division

6/10 Okay

I

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The worst service ever in a 5 star hotel
The worst service ever in a 5 star hotel. I booked a superior room for 2 adults in which the description says 1 child stays free and when we went there they said for security reasons you cannot stay in this room and you must go to a junior suite and we need to pay 300 euros more per night. After the manager came and said i will give you a deluxe room and you will pay 150 euro per day. Oh my God, I only stay in 5 star hotels booking for 2 adults and 1 child stays free (3 years old) because the child co-sleeps with us so we don't need extra bed, and i have never face this problem. The manager sent us some fruits for welcome and we thank him but that's it. In this hotel there is no service even if i forget what happened with the room. Nobody speak with you. I didn't feel the service of a 5 star hotel. So if you want to pay for top hotel in Paris you better prefer serious companies.
Stayed 2 nights in Apr 2022
Response from Aurélie Martin, Head of Rooms Division on 11 May 2022
Dear Guest, We were most surprised to discover the message you posted on Hotels.com and we are sincerely sorry to learn your disappointment regarding your last visit to Le Bristol Paris. We understand that you made a booking in a superior room without mentioning your child due to the fact that we do not charge for any children under 12 years old at any case. However, an extra bed cannot be installed in a superior room. If you had made the booking for two adults and one child, the website would have automatically proposed either a prestige room or a junior suite. Due to safety measures, we were unable to allocate one double bed for three of you in spite of the young age of your child. For this reason, our Duty Manager proposed to upgrade your accommodation in a higher category. And, as you can easily imagine, the comfort of our guests is very important and our aim is to have our guests experience the best Le Bristol has to offer. We are upset that you found a lack of consideration and service during you stay with us. It goes without saying that our wish is that each and every guest have the sentiment that they are the most important guests to the Hotel. We give careful attention, or time, as all our guests during their stay with us. We are sincerely sorry that you did not come away with this feeling. We would hope that you will be able to return to Paris in the not too distant future. Please do not hesitate to contact my office directly once you have your travel plans set. We will do our utmost to ensure that you have a seamless and unforgettable stay. Looking very much forward to welcoming you back with us soon, I remain. Best regards, Aurélie Martin Head of Rooms Division

6/10 Okay

Mohan Singh

Liked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Cassandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Have a great time at the property. The staff was very helpful and nice. Love that breakfast was already included with the room price. Breakfast was amazing! Food was delicious. The staff that served us was amazing as well. Room was very comfortable and nice. They kept the room clean everyday. Bed is prepared every night with new bottle of water left on our night stand. The pool area is beautiful. Pool water was kept perfectly warm all day and new towels were provided. Unfortunately, it can get crowded. The hotel is beautiful. We would definitely visit this hotel again.
Stayed 5 nights in Apr 2022
Response from Leah Marshall, Hotel Manager on 5 May 2022
Dear Cassandra, We were delighted to see that you had such a pleasant stay at Le Bristol Paris in April. Thank you for your posting on Expedia.com that we shared with our staff! We were thrilled that you found the guestroom comfortable. In addition, we were pleased to read that you enjoyed the breakfast. Nothing is more important than starting the day off with a delicious breakfast! With the room amenities, the towels or the temperature of the pool water, it is in the details the daily riguor of keeping the Hotel in top form ; It is important for us that all guests be pampered as they deserve to be, to be made to feel special. Glad too you had a chance to experience the roof-top pool that opened in the early ‘80s. Most guests do not realize that it is overlooking Sacre-Coeur and the chimney tops of Paris. Thank you again for writing. We look forward to your return. Best regards, Leah Marshall Hotel Manager

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a very warm welcome, high standards and excellent service throughout the trip.
Stayed 2 nights in Mar 2022
Response from Aurélie Martin Head of Rooms Division on 26 Apr 2022
Dear Guest, Thank you for your posting on Expedia.com regarding your visit at Le Bristol Paris in March. Delighted that everything was perfect during your stay. We hope to have the great pleasure of a return visit soon. Best Regards, Aurélie Martin Head of Rooms Division

10/10 Excellent

Joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how helpful the staff was and the property was beautiful. Our room was amazing and comfortable. And the food was incredible.
Stayed 4 nights in Feb 2022
Response from Leah Marshall Hotel Manager on 26 Apr 2022
Dear Joanna, Following your posting on Expedia.com following your visit, we wanted to thank you for commenting on our helpful staff. We were also delighted that you found the room comfortable and the Hotel setting beautiful. Of course, the fact that you found the food incredible makes your overall guest experience all the more special. We hope to have the pleasure of a return visit soon. Best regards, Leah Marshall Hotel Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for food.
Great for food.
Stayed 2 nights in Dec 2021
Response from Hotel Management on 13 Dec 2021
Thank you very much for your nice comment which has been shared with the team.

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful property - really feels like a true Parisian palace with original features.
Stayed 2 nights in Dec 2021
Response from Aurélie Martin Head of Rooms Division on 9 Dec 2021
Thank you for your posting on Expedia.com regarding your recent stay at Le Bristol. Delighted that you found the Hotel beautiful and that you felt the Parisian charm with the luxury and the unique beauty in this historic Palace. We look forward to your return, Yours Sincerely,

10/10 Excellent

Priya

Stayed 5 nights in Nov 2021

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service . The decor is a bit dated, hitel needs a refurbishment in my opinion.
Stayed 1 night in Oct 2021
Response from Aurélie Martin Head of Rooms Division on 26 Nov 2021
Dear Guest, Thank you for your posting on Expedia.com regarding your stay at Le Bristol Paris. We are delighted to know that the service met your expectations. We know how important it is to always improve our offering. We have an ongoing program to make room improvements all year long, and every year. The room that you had is included in this program. We look forward to welcoming you back to Le Bristol Paris in the not too distant future. Best regards,

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service! Hotel decor and rooms furniture is due to some refurbishment. Otherwise great experience.loved that the hotel has a cat ❤️🐈
Stayed 1 night in Oct 2021
Response from Aurélie Martin Head of Rooms Division on 26 Nov 2021
Dear Guest, Thank you for your posting on Expedia.com regarding your stay at Le Bristol Paris. Delighted to know that the service and the guest experience met with your expectations. We know how important it is to always improve our offering. Please note that we have an ongoing program to make room improvements all year long, and every year. The room that you had is in this program. Glad you had a chance to meet Socrate, our adorable resident cat. He is certainly loved by our young hosts, but again, by the majority of our guests. Even those, whether they are Parisians, or others who do not live in Le Bristol, they come to see him! We look forward to welcoming you back to Le Bristol Paris in the not too distant future. Best regards,

10/10 Excellent

Diana

Stayed 5 nights in Oct 2021

6/10 Okay

Seung Sook

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2021

8/10 Good

Tina

Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location and friendly staff
Beautiful hotel, great location and friendly staff.
Stayed 3 nights in Oct 2021
Response from Aurélie Martin on 3 Dec 2021
Dear Guest, Thank you for your posting on Expedia.com in October. Glad you found the location of Le Bristol Paris perfect, and the Hotel setting beautiful. More importantly, you understood how friendly the staff are. Once more, thank you very much for your comments, and rest assured that we are looking forward to welcoming you back to Le Bristol in the near future. Best regards,

10/10 Excellent

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience since the moment we arrived until we left, very friendly staff.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. From the beautiful and comfortable rooms to the exceptional service and friendly staff, everything about this hotel was perfection.
Stayed 5 nights in Feb 2020
Response from Le Bristol Paris on 19 Mar 2020
Thank you very much for your nice comment!

10/10 Excellent

JMS, Philadelphia PA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The level of service was extraordinary and so were the resto
Stayed 3 nights in Jan 2020
Response from Le Bristol Paris on 19 Mar 2020
Thank you very much for sharing!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jan 2020
Response from Le Bristol Paris on 19 Mar 2020
Thank you very much!

10/10 Excellent

Jh, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Looks and smells clean. Awesome location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly beautiful classical style hotel. The service is so friendly and sincere. Can not recommend this hotel enough.
Stayed 6 nights in Nov 2019

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Le Bristol Paris on 31 Oct 2019
Thank you very much!

10/10 Excellent

Aimee, Beverly Hills

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was perfect. We like that the staff really looks after you. Elsa at check in was lovely. Best concierge service I’ve ever had. Wonderful food. A little pricey for extras but worth it. Chamber maid was so caring. Very good with non-French speakers. No complaints. Best that Paris has to offer.
Stayed 3 nights in Oct 2019
Response from Aurélie Martin on 15 Oct 2019
Dear Guest, Thank you for your posting on Expedia.com regarding your stay at Le Bristol Paris that we shared with our staff. It is always a pleasure when guests such as yourself point out certain team members that stood out for you. Elsa is so welcoming and professional. The concierge team can manage pretty much any request, and on top of it recommend great restaurants of all kinds. And our housekeeping team are very attentive to details. They were all very touched by your compliments. Our Chef, Eric Frechon was also pleased to know that you appreciated your food experience. To read that Le Bristol is the best Paris can offer for you makes us so proud! We look forward to welcoming you back to Le Bristol Paris in a not too distant future. Best regards, Aurélie Martin Head of Rooms Division

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Stayed 4 nights in Sep 2019
Response from Le Bristol Paris on 9 Oct 2019
Merci pour votre charmant commentaire!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A first class property from top to bottom. The staff is amazing. Every detail attended to. Our favorite hotel of all time.
Stayed 4 nights in Sep 2019
Response from Le Bristol Paris on 7 Oct 2019
Thank you for your nice comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at Le Bristol was parfait! The staff (particularly the door, front reception, and concierge) were highly approachable, helpful, and friendly. The hotel itself is beautiful and inviting. It’s very luxurious without feeling pretentious and stuffy. And the location is just minutes away from the Champs-Elysees. Tres, TRES BON!!!
Stayed 7 nights in Sep 2019
Response from Le Bristol Paris on 7 Oct 2019
Thank you very much for your lovely comment, which has been shared with the team!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stunning hotel great staff and service beautiful room
Stayed 3 nights in Aug 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is firing on all cylinders
Beautiful space and great location. Amazing service and food and beverage program. Few places in the world can provide the same level of genuine care of their customers. My only comment would be that the bed was a bit firm. Perhaps an update of the beds or even a foam pad under the sheets would do. Absolutely loved it
Stayed 2 nights in Aug 2019
Response from Le Bristol Paris on 7 Oct 2019
Thank you very much for your nice comment!

10/10 Excellent

Chris, Madison, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything! The friendly people, the friendly cat, the stunning rooms , the gorgeous huge bathrooms, the different spots in the hotel to relax depending on your mood and the pool were simply outstanding.
Stayed 1 night in Jul 2019