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Reviews of LUXELTHE Hôtel

LUXELTHE Hôtel
13 Rue Houdon, Paris, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 286 reviews" "
Rating 8 - Good. 126 out of 286 reviews" "
Rating 6 - Okay. 67 out of 286 reviews" "
Rating 4 - Poor. 34 out of 286 reviews" "
Rating 2 - Terrible. 9 out of 286 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Davide

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice location, with different dining options close by. Staff is very helpful and friendly. There's no elevator and stairs are narrow, plus toilette and sink didn't flush very well. Overall is good if you're looking for a cheap place in the city.
Stayed 1 night in Nov 2023

2/10 Terrible

Andrew, San Jose

Disliked: Amenities, property conditions & facilities
The property needs maintenance. Shower door leaks, faucet water pressure was too high. I got spray with water every time I use it. The towels smell like body odor.
Stayed 1 night in Sep 2023

8/10 Good

Joseph, BILLERICA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location but for young couple or single people no elevator and stairs are very narrow . Good size room and very clean.
Stayed 6 nights in Sep 2023

6/10 Okay

Margaret

Stayed 1 night in Jun 2023

8/10 Good

Leon J, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
My ratings for this hotel are compared to other small neighborhood tourist class hotels. My room was clean, nicely furnished, and recently renovated. I interacted with several hotel staff persons and they were all very nice, helpful, and spoke English. My only critical comment concerns the lack of an elevator. There is a somewhat narrow spiral staircase on which I had to carry my luggage up to the 5th floor, although the staff did offer to have someone do it for me. However, navigating the staircase even without luggage is still a chore. The lights are also on a short timer so you have to manually turn on the lights when needed. I would recommend the Luxelthe Hotel, but not if you have a physical mobility issue.
Stayed 1 night in Jun 2023

4/10 Poor

Johnny

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The actual facility is very diffident than shown in pic. It was in much worst conditions: mismatched toilet seats, stair way light would turn off after 3 to 5 min. Leaving you walking up completely in the dark when you are hauling your luggage up after 2 and a half floors. All the wood in the patio is dried and has not been painted for a very long time. Many rooms leak light and sounds through the door. The overall condition of the hotel was poor. The location is nice, however, just one block away from the metro, and a lot of place to eat and walk around. The manager was kind enough to allow us to cancel and refund for the rest of the stay.

8/10 Good

paul, Bronte

Travelled with partner
Liked: Cleanliness, staff & service
The cleanliness of the property was fine, but there is need of maintenance especially in the bathroom
Stayed 6 nights in May 2023

8/10 Good

Steven, Bloomfield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location midway between Pigalle and Montmartre and near two Metro lines.Great value for the area and extremely friendly and helpful staff.Its no frills but checks alot of boxes; safe, clean and near many stores and shopping.
Stayed 3 nights in Jul 2022
Response from RR on 23 Jul 2022
thankss a lot...may be a next time hhh

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantistic place ! Near the Metro ! Top Quality !
Stayed 6 nights in Jun 2022

10/10 Excellent

Chrislor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, but no parking if you if plan on renting a vehicle.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Close to everything. Owner was a true gem. Helped us to our room with our bags. Very charming place and 100 feet from Metro train station Pigalle. A A A
Stayed 3 nights in Oct 2021
Response from Aaron on 6 Nov 2021
oh thank you so much , pleasure to help you!

8/10 Good

Christel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel for the mere simple ness, the wonderful and helpful staff and the location was excellent.
Stayed 3 nights in Oct 2021
Response from Aaron on 19 Oct 2021
oh thank you,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel with a few minutes walk to the Metro and local concert venue La Cigale. Hotel was clean, quiet and staff were friendly.
Stayed 1 night in Feb 2020
Response from Aaron on 3 Mar 2020
Thank youuu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not great
Walls are like cardboard. Can hear every single movement made in the building. Did not have a good night sleep as there waa noises. Staff are friendly.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Property was in a great location. Wifi died on the last night and they didnt fix it.
Stayed 3 nights in Jan 2020
Response from Aaron on 20 Jan 2020
sorry, the wifi failure came from the internet provider

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Would you please fix your incredible bug of giving rooms when hotels are already full!!! Thank you ;3
Stayed 1 night in Dec 2019
Response from Aaron on 7 Jan 2020
??????????

6/10 Okay

Jennifer, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel to be in a convenient location to the metro. There isn’t an elevator so it is difficult to make the climb if you have any mobility issues. It was clean and simple. The staff were so helpful and friendly. I would recommend if you are okay with the things listed above. I was especially for the cost.
Stayed 5 nights in Nov 2019

8/10 Good

DeeinParis

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the location is excellent. Metro is 1 block away Pigalle station. It good also if you enjoy walking. I walked to the Louvre about 30 minute walk. There are food places everywhere. All the staff at hotel were very helpful and I enjoyed my stay. The hotel is basic, there is no lift, narroiw winding staircase. I enjoyed the exercise. No phone in room, no fridge, etc... location makes up for the simplicity of room. There is TV with all French channels. Tiny bathroom, I managed fairly well though. If you are extremely heavy might be an issue. I am 5’10 270lbs. It was cramped. If you are bigger than that , get a larger room than the single or check dimension, I mention this because shower is narrow, I was barely able to turn around in shower, I managed. Again if you want luxury this is not the place to choose. There is no luxury at this property. If you want a clean, affordable, place to sleep that is quiet, although the Moulin Rouge is 2 blocks away. I would choose this hotel. The price maybe a little more than what you feel it is worth. But location was perfect. I would stay here again if I am on a budget.
Stayed 3 nights in Nov 2019

8/10 Good

Shunki

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Too cold in Autumn
The room was too cold despite the small heater in it. Windows arent properly sealed. New simple renovation. Clean. Location is excellent. I might look for other options in future. Can only recommend if you have a tight budget as rooms in Paris are expensive.
Stayed 1 night in Nov 2019

8/10 Good

caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
A good place if you just need a bed for the night
A very basic room but exactly what we needed for a weekend in Paris where we just needed a place to sleep. The room was clean, bed was comfortable and bathroom was very nice. Like most hotels of this kind there is no lift, only stairs, but if you’re aware of this then it’s not an issue. My only slight issue was with the service when checking in and the lack of safe storage for our luggage before/after we checked in/out. Our bags were left on show at the reception desk all day and when we returned no one was sat there manning the desk which felt slightly unsafe. Apart from this, no complaints and we had a pleasant stay! Also a great location for us as we had a concert to go to at Le Trianon
Stayed 1 night in Nov 2019
Response from Aaron on 4 Nov 2019
thank you lady for the review the storage room is busy with material of renavation, you feel it's unsafe but believe me it's very very safe

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property does not have elevator, we have to do to the third floor carrying our luggage, the room was not very clean, the cleaners juat changed the foot towel, I found a hair under my linen
Stayed 2 nights in Oct 2019
Response from Aaron on 10 Oct 2019
sachez que nous n'avons pas de place pour poser un ascenseur et la loi ne nous autorise pas car il s'agit d'un bâtiment classé à Montmartre. quant aux chambres, elles sont propres et je suis désolé pour un "cheveux" sur le tapis de bain, et cela ne remet pas en cause toute la propreté.

10/10 Excellent

sk, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really attentive and organized. The hotel had a very good feeling and was safe and comfortable for a solo female traveler. It's not fancy (if you're one of those folks go somewhere else and save these nice people the headache of your expectations) but it was well cared for and very clean.
Stayed 1 night in Sep 2019
Response from Aaron on 9 Oct 2019
merci pour avoir séjourné dans notre Etablissement et merci pour votre chaleureux commentaire,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The room was clean, had a good sized shower and an above average sized television. However I was disappointed that the hotel had no lift and the lack of WiFi information on arrival. I note though that on departure the owner addressed the concerns I had to my satisfaction.
Stayed 1 night in Sep 2019

10/10 Excellent

Steve, New York

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good location for Metro station. The room is clean and the price is the best in Paris.
Stayed 3 nights in Sep 2019
Response from Aaron on 17 Sept 2019
thank you so much

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Ghenadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Be prepared to walk up the stairs. I was on Floor 4, so I had to carry luggage 4 flights of stairs. Having said that, the room was clean, the bed was big and the shower was clean. If you don't mind walking up the stairs (no lift) then this is a relatively good hotel for its price.
Stayed 2 nights in Jul 2019
Response from Aaron on 31 Jul 2019
thank you, sorry for the lift, no space and it's an historic building, i will not get autorisation

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is great!!!! Close to 2 metros and walking distance to Abesses for the Wall of love and Monmarte. Loads of restaurants, cafes, pharmacies and supermarkets.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Cleanliness is very best Tourist attractions u can travel easily from the hotel For Indian restaurant is in side of the hotel
Stayed 3 nights in Jul 2019
Response from Aaron on 15 Jul 2019
thank uuuu

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really great area close to station, friendly staff. Let us store our bags to roam city until check in. Room was a little smaller then our expectations for the room but was newly renovated. 5 flights of stairs were tough with bags. We were told was a non smoking property but person in room to us smoked regularly and it spread across entire floor. Overall I enjoyed my visit. Thanks
Stayed 2 nights in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Friendly staff, great location, nice clean room with shower and comfortable bed. Just what I needed after a long flight before heading for the south of france the next morning. I will stay there again.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
A cama é bem mole e desconfortável, o quarto só era arrumado a cama e trocado o lixo que era jogado no vaso e dado descarga! Mas os recepcionistas sempre foram bem educados e prestativos
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to good transportation
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from Aaron on 3 Apr 2019
merci

8/10 Good

CK, SGP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located with metro, supermarket, cafe restaurants located within 5 mins walk. Room is small and no elevator as with many other Paris hotel. Minimal moving space in the toilet. Overall a good hotel within a great location if you are travelling solo or without kids.
Stayed 3 nights in Dec 2018
Response from Aaron on 25 Dec 2018
thank you

8/10 Good

Loic

Calm place, close from metro and fast food restaurants.
Stayed 1 night in Nov 2018
Response from Aaron on 28 Nov 2018
thank you

10/10 Excellent

Missy, Singleton, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.. super close to metro., clean & tidy rooms.. you can hear through the walls though.. would definitely stay again purely for location 😊
Stayed 3 nights in Nov 2018
Response from Aaron on 21 Nov 2018
thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Aaron on 10 Oct 2018
thank you

10/10 Excellent

Kjneil77, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Luxel is a very simple budget friendly hotel, as a solo traveler I find this hotel to be perfect for what I need, a clean room with a shower and a table to plan my next adventure into the city or out of the city. It does not have the typical creature comforts like a lift (elevator), gym or spa’s- it is perfect though if you are always on the go, having a well tended room after long day of sight seeing and VERY close to two Metro stations (Pigalle and Abesses) , it is in the Monmartre-Sacre Coeur area and only a few blocks away from the Moulin rouge. It is close to many cafes and bistros, make a left when you get out of the hotel towards the Hill by St. Jean the Baptist church (La Relais Gascon serves a mean salad selection with their signature sliced potatos on top, and one of the best Bœuf Bourguignon I had in Paris) I like this place and catered to my needs - a clean place to rest and shower for my another day in Paris. The Pigalle area caters mostly to adults which is the street below when you make a right upon exiting the hotel - not particularly kid friendly but if you make a left it is an entirely different feel as you’ll be going up the quaint Montmartre artist community (Mateo station Abesses just in front of the brick St. Jean church, there’s an AMAZING boulangerie Also up there ( Le Grenier a pain) don’t miss trying both their regular and choclat croissant. As with any travel no matter where your staying - always have the common sense in tow. Enjoy!
Stayed 7 nights in Sep 2018
Response from Aaron on 3 Oct 2018
thank you

4/10 Poor

Red

Disliked: Room comfort
Found 2 non flying bugs on the bed during my stay, i assume are bed bugs but I'm not a professional to say they are. This led me to get 2-3 hours of sleep during the stay, up all night looking to make sure no others popped up. Placed the do not disturb sign on the door after a market run, returned to the bed made by housekeeping and the do not disturb sign placed inside the room, some items placed on desk, after searching all over another was left under the bed. Restroom has paint chipping and horrible water flow from sink, walls are littered with bugs that have been killed on them, which could be easy to clean. I needed to print a tour document, but a specific employee wasn't there to open the room where the printer is located, so I had to walk around to multiple hotels until I found one willing to print my documents. Expect to get what you pay and watch out for the bugs.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in budget price bracket
I've been staying annually in Paris for over 10 years, and experienced quite a few hotels in this sort of price bracket, but this is the one I keep coming back to. It's not fancy but I've never found anything to complain about. I've stayed elsewhere and thought oh, should've gone to the Luxelthe instead, this one may be a few euros a night cheaper but it's nowhere near as pleasant. With only 5 rooms per floor and no lift you are almost guaranteed a nice quiet night, especially if your room is at the back and the room was clean, bright and comfortable. For me, that's all that really matters.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel is in a great location
Hotel is in a great location, close to the metro station and within walking distance to lots of bars and restaurants in the Montmartre area. However there is no elevator and my room was on the 4th floor which made lugging up my luggage a struggle. My room was tiny and there was a weird sewage like smell that was really bad and I had to keep my window open in order to sleep. Given this is a budget hotel I think I got what I paid for. Besides the smell the room was clean which is all I needed
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Nice basic clean hotel in a great location!
Wonderful, kind staff and clean basic room with shower in a lovely central Montmartre location🌟🌟🌟
Stayed 10 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for what it is!
It was good for what it was - budget amenities but a fantastic location.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff, great room, stairs could use a renovation . Great for low budget.
Stayed 2 nights in Jul 2017