Suite Junior Havane with bath | Premium bedding, in-room safe, individually decorated

Reviews of Atelier Montparnasse

3 out of 5
Atelier Montparnasse
84 Rue Raymond Losserand, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 984 reviews" "
Rating 8 - Good. 455 out of 984 reviews" "
Rating 6 - Okay. 166 out of 984 reviews" "
Rating 4 - Poor. 50 out of 984 reviews" "
Rating 2 - Terrible. 28 out of 984 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Deeda

Disliked: Property conditions & facilities
Its good not that much bad but they charge me 2euro for one cola don't drink in hotel room
Stayed 3 nights in Mar 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and efficiency of all the staff.
Stayed 4 nights in Feb 2024

6/10 Okay

Hardeep

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was ok , bathroom was really very cramped and broken. There was not enough room lighting. Very dark. Transport was very easy. If you travelling in metro or taxi . Staff was really very helpful.
Stayed 2 nights in Feb 2024

2/10 Terrible

lisa, Salinas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel bathroom and room flooded after a five minute shower because the drain didn’t work properly. The floor just outside the bathroom very clearly had water damage/buckling, indicating this is not the first time this issue has presented. The pillows were super old and bunched up inside, rooms are impossibly small, the window wouldn’t close, the phone in my room did not work, so after flooding had to go down to find someone to help me. They told me to go back in the room and wait. Staff were nice enough but conditions of the hotel were just unacceptable.

10/10 Excellent

Annie

Stayed 3 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Cheap and cheerful. Shower was good, TV in room, aircon was out but the bed was clean and comfortable. 5 mins walk from Train Station.
Stayed 1 night in Aug 2023

8/10 Good

Louise

Liked: Staff & service, room comfort
Great location and lovely staff.
Really lovely and friendly staff. Location is perfect! Lots of amenities just outside the hotel. Very close to the metro. The bed is quite small though but not too bad! Unfortunately, the AC in the room was not working, and it did get quite hot. The electric fan was not strong enough.
Stayed 4 nights in Sep 2023

10/10 Excellent

John Byron

Stayed 3 nights in Sep 2023

2/10 Terrible

franklin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
on the internet they put some conditions on the establishment is another And no air-conditioning
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
We stayed here for 5 nights for a work trip and it was perfect. Amazing staff, very clean, great location. Would definitely stay again!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a fantastic 3 nights staying here to explore Paris! the area was amazing, nice and quiet and you can easily access transportation, not too close to the main city which we loved. Spectacular staff! so helpful and came home every night with a nice clean room, amazing service. we will be definitely coming back here again !
Stayed 3 nights in Jul 2023

4/10 Poor

Huimin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Three things make me to mark the hotel low: 1. The room is very small, 2. Air conditioner did not work 3. Extra money needs to pay except for on-line payment
Stayed 4 nights in Jul 2023

10/10 Excellent

Ibtissem

Stayed 3 nights in Jul 2023

8/10 Good

Darnell

Stayed 4 nights in Jul 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice.
Stayed 7 nights in Jul 2023

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

susan

Stayed 1 night in Jun 2023

4/10 Poor

Luke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The air conditioning was broken during our entire stay -- so it was hot. It was also very loud because we were above the courtyard, even more so because we had to keep the windows open. ACs sometimes break, yes, but we saw this as an extension of generally poor upkeep and reluctance to spend money on improvements. For example, when I opened the window for air, the curtain rod fell off the wall and hit me in the head because it wasn't securely attached, just balanced in place. The faucet was loose, the light fixtures were unstable, etc. Would strongly recommend staying elsewhere. However, the staff were really nice and the location was terrific.
Stayed 3 nights in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was poor to non-existent AC
Stayed 8 nights in Jun 2023

10/10 Excellent

jarek

Liked: Staff & service
Wall too thin. Everyone can hear each other. AC, mini fridge, phone, heated towel rack all never work
Stayed 8 nights in May 2023

8/10 Good

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
- Walking distance of less than an hour to almost everywhere in downtown Paris. - Very lovely neighbourhood with lot of bakeries. - Very helpful staffs. are three positive comments that I have in my memory. The only issue was a lot of stairs on the section of hotel that our room was located.
Stayed 4 nights in May 2023

6/10 Okay

christopher

Liked: Cleanliness
Disliked: Staff & service
Needs description and pictures updated
We stayed here becuase the place looked cute and thought it be convenient. At check in it went normal they gave us the key told us about their breakfast 12 euros per person then we went to our room this is where the issues was the bathroom door had no handle on the inside so you couldnt close it they came and put a temporary handle on the next day that wasnt screwed in correctly so kept falling off we had to have each other close it from the outside or at night hold it shut with your foot and they still say nothing was wrong with the room. The pictires dont fully match with wjat room you book as the pictures show a suite with a bathtub and a seperate shower in a room you get the bath and a room with just a toilet and a small sink. The air conditioning didnt work at first but we changed the batteries in the remote and it kinda worked just ot the best. It also says on here that you can request a refrigerator which you dont they dont offer that service. One annoying issue was the key we went and came as usual the first 4 days on the 5th the employee said its their policy to keep the key behind the desk we was not informed of that until day 5 or if we lost it we would have to pay 200 euros. The location isnt too bad but if you want more of a convenient locstion i would suggest staying somewhere else. The staff was a little rude at time and if you had a complaint go to hotels.com not them.
Stayed 8 nights in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

4/10 Poor

Chloe

Liked: Staff & service
Stayed 3 nights in May 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Elizabeth

Stayed 3 nights in Mar 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people running the show - convenient and price is right !
Stayed 1 night in Mar 2023

10/10 Excellent

Professor SITAL

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A charming little hotel with friendly staff. Very clean and comfortable with lots of character and in an excellent location!
Stayed 1 night in Feb 2023

8/10 Good

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice staff . Breakfast room was too cold for us so we ate elsewhere second day
Stayed 2 nights in Jan 2023

8/10 Good

Jabara, Manhattan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room close to transit.
Stayed 2 nights in Jan 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5
Hotel was really nice and clean. Staff was super helpful and friendly. Close to a metro station and lots of restaurants. I felt safe in the neighbourhood as a young female walking around alone. My only complaint was the noise level. The doors were heavy and the walls are thin. Every time someone opened their door I would hear it slam shut.
Stayed 2 nights in Jan 2023

4/10 Poor

John

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Imagine coming to a new country expecting a warm welcome and being treated like beggars. This is how we were treated. We checked in the night and our room and found it to be ice cold,we were not informed at the time of check in that the heating was not working. We reached out to the front desk, more desperatey because I was down with fever and suffer from asthma.We were not given a new room or a portable heater and had to sleep in the cold room. When we spoke to the manager in the morning to escalate this he said he will try to get it fixed today but we asked why were we not informed about this before checking. I had to take my inhalers multiple times in the night to which he replies well that is not my problem. I told him that we were not expecting this after spending so much as it felt like sleeping out in the road and he said well than you should go and sleep on the road. I have never faced something like this before and my whole trip was unpleasant because of this one guy. The Property Manager who comes in the morning is AN ABSOLUTE INHUMANE BEING. The security people were being nice. The property in itself is average but close to necessities.

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!!
Staff was professional and amiable, attended to our every need promptly. Great location: close to metro and great restaurants and cafes to eat. Room size is comparable to other European accommodations which may be tight but it’s workable!
Stayed 15 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, location was great! Close to the train station
Stayed 1 night in Nov 2022

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Simple hotel in Montparnasse station neighborhood

8/10 Good

Zeljko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in very safe area. Many shops, brasseries, restaurants in vicinity. Staff was very polite and helpfull.
Stayed 3 nights in Oct 2022

6/10 Okay

Juan, Pompano Beach

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Upon arrival we were informed that A/C was not working in the hotel. Rooms are equipped with individual split A/C units, so it is ridiculously hard to believe that all units went bad at the same time. The weather was nice enough to sleep with the windows open, but the area was noisy so not a great solution.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor hotel rooms
When we arrived we had to pull up in the middle of the road to phone the hotel to ask about parking as we rang up before hand and the guy said parking was on sit and we would see it. We couldn’t see it so my partner had to go in and leave me in the car as there is no parking only disabled outside to get the key for the car park and instructions on where to go, we then parked. On entry to the hotel we was told there was no air con with no apology, it was a 30 degree weekend. The rooms were literally like ovens. The room we got given was the worst hotel room I have ever stayed in which was so flash advertised and nothing like the photos, the floor boards were broken and there was mould. There was no room to even open a suitcase, I don’t know if we just got a bad room because we arrived so late. I checked to see if any other rooms were available but there wasn’t any as it was sold out. This ruined the start of the trip for us, the staff were friendly through tho. Also a nightmare as we left we had to walk to take the bags back and get the car then pull up infront of the hotel again and run out to give the key back. Really not a good system
Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No air conditioning when the weather is 35 degrees outside. It was 32 in the room, unacceptable.
Stayed 7 nights in Jul 2022

4/10 Poor

Melissa Ashly

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was in a fantastic location, less than a minute walk to the metro station, surrounded by several eateries and shops. The hotel itself was lovely. However, we purposefully booked a hotel with aircon during our summer stay. We stayed on 4 of the hottest days of the year, when the heat reached 40’ and the aircon didn’t work the whole time. We went down to reception for updates on it being fixed and we kept being told ‘tomorrow’. Our room was at the front of the property in a very busy area and it was quite loud outside during the night so we couldn’t have our windows open to cool down. When you’ve had long days of seeing a city you hope to get back to your hotel and have a good nights rest, this was impossible and really impacted our trip. We asked staff if we could move rooms to be away from the main road so we could open windows, we got the same ‘tomorrow’ response, but when we approached the subject the next day, it didn’t happen. We weren’t supplied with fans or helped in any way. There was also no hot water so had to bathe in freezing cold water…. Which maybe doesn’t seem so bad because of the weather…. But hot and cold water facilities are a standard anywhere you go. Unsure if we would stay here again, maybe this was an isolated issue, but the way the staff didn’t seem to want to help …. we didn’t feel valued as customers.
Stayed 4 nights in Jul 2022

2/10 Terrible

Justus

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean, terrific location, friendly staff. Room small but adequate.
Stayed 2 nights in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much! The suite was spacious, only the bathroom was tiny. The bed was really comfortable. Pretty good hotel and reasonably priced for Paris. Thanks
Stayed 1 night in Jun 2022

10/10 Excellent

Martin, Berkhamsted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with a good selection (of mostly Japanese) surrounding it
Stayed 1 night in Jul 2022

8/10 Good

John, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast. Parking is off site
Stayed 1 night in Jun 2022

10/10 Excellent

C G

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
This is real Paris.
Great location in Montparnasse. Really in the community and feels like real Paris. Good selection of proper local bars. In particular, the one on the corner is a little gem,
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok. Room very small. Soundproof is very bad
Stayed 3 nights in Jun 2022

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised
Stayed 8 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022