Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

Nice convenient hotel

Posted 28-Sep-2014
Nice pleasant hotel with excellent free and regular transport for Disney land/local train station. Felt that the hotel didn't offer anything in terms of entertainment and the food was expensive at 21 euros for very mediocre buffet which did not include soft drinks at 4 euros each.
3 out of 5
Recommended
for Everyone
by A verified traveller from england

Fine for a cheap getaway

Posted 23-Sep-2014
Pros: Fast free wifi
Cons: Needs re-decorating
Location: Excellent location. Free bus to train station / Disney parks every 10 mins. Large shopping centre & outlet 5 mins away in shuttle booked at reception
The hotel is fairly dated & old, needs renovating & re-decorating, but it was clean & fine for a cheap short break. Staff were all friendly, free wifi was fast, buses to the Disney parks were often & easy. If you want to actually spend time in the hotel then go somewhere more expensive.. but if you plan on never being there it's perfect. It is what you make of it, but it was better than I expected after reading some of the reviews. Would go again for a cheap Disney break.
2 out of 5
by A verified traveller from UK

Multiple Issues

Posted 22-Sep-2014
Pros: Location and convenient shuttle to Disneyland.
Cons: Better functionality of facilities. Better communication of resources, transport options, etc., and if restaurants stops making food at 9 vs 10.
Location: Disneyland Paris is close and convenient. From DL Park, there is a train to central Paris.
Restaurant open until 10 pm. We got to the restaurant at 9:15. 3/4ths of food dishes were gone and what was left was hard, dried out, and cold. I was given a discount but my sister was not even though we had the same lack of options and quality in food. Had 12 + hours without hot water. Room safe kept not working. We had to ask the staff to reset the safe 2 or 3 times, which they did while we were out so basically we didn't get to use the safe on those days. Had trouble with the internet. Had to re-enter details every time I wanted to connect, even if it had only been 10 minutes since I last looked up something. Internet only worked on one of our electronics and wouldn't connect to more. Room was clean and comfortable. Staff was nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Brilliant Location and Price!

Posted 22-Sep-2014
Pros: The hotel provided all I needed; a nice room, comfy bed and a nice ensuite. My expectations were surpassed by the location and free shuttle to Disney.
Cons: Only one blip...a morning with no hot water. However a note was left for us once we returned that day apologising for the fault and all was normal.
Location: Guests at this hotel should have the aim of only doing one thing: Disney. It is a great location, with the free shuttle that takes 5mins.
Stayed at the Kyriad for 4 days (3 wonderfully comfortable nights), after the madness that is Disneyland Paris. Must have walked some serious miles each day, having lengthy 12 hour days (even in September, considered 'low season'), being fuelled on constant excitement in the parks...so come bed time, the rooms were vital in terms of services and comfort. Extremely happy with the cleanliness and modern furnishings and facilities. Bright and clean rooms with THE comfiest beds I have slept on in a while (perhaps severe tiredness helped with this opinion after a day in the parks, but regardless, the mattress was like a cloud and the lovely clean sheets were essential to much needed rest for aching legs!) - could not ask for more from a great hotel at a great price. En-suite facilities were also perfect and modern, with a bath (a must if you have aching muscles!) as well as a shower. Could not ask for more from a hotel. After all, I booked this hotel with the view to use it as a room only, spending all of my daytime at Disney or the Disney Village (which is free to enter) and simply using the room facilities, so could not be happier with the significantly more competitive price tag compared to Disney hotels. A free shuttle to and from the parks/train station/disney village (all in the same stop) was included and ran like clockwork on a regular basis so getting to our hotel was easy, as was leaving to catch our Eurostar train. Getting to the Disney magic was quick and stress free.
2 out of 5
by A verified traveller from Scotland

Basic Hotel, wouldn't stay here again.

Posted 16-Sep-2014
Pros: plenty of shuttles
Cons: needs decorated, felt grubby
The staff were pleasant but the hotel itself was not that great. Room small and decor grubby. The noise level outside was loud day and night. beds had seen better days. Corridors quite dimly lit and in need of new carpets and decoration. Room facilities basic, bring your own kettle. I didn't like the layout of the hotel with rooms in blocks away from main building as was the restaurant, but this is a personal choice which others may like. On the plus side there were more electrical sockets than in other hotels I have stayed in, free wi fi worked well, shuttle buses very frequent and later check out than any other hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Carolina

Posted 16-Sep-2014
Pros: Big room, over the bed lights and free shuttle to the Disney parks and Destination Disney.
Cons: Hallway carpeting is old and worn, brings the whole outlook of the hotel down. Breakfast room is noisy, messy and the food bar was not stocked at all
Location: Disneyland is very close, with free shuttle service.
Loved being this close to the parks. Hotel was very quiet, served both breakfast and dinner, for a charge. Free shuttle, and free parking. Gift shop in lobby. Small kids rides and toys in lobby. Price was reasonable, but you must have a reservation.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good hotel base for Disney

Posted 15-Sep-2014
Good shuttle bus service very regular, clean comfortable room all you need for a rest after Disney
3 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Great location

Posted 18-Aug-2014
Pros: It's location and free wifi.
Cons: It was in need of some repairs. It is obviously used a lot so had some wear and tear. But the room was clean and tidy.
Location: Disneyland was nearby so it was perfect for that. With the shuttle bus there was easy access to the train station. Going to Paris was no problem.
Kyriad was at a great location with a 10 minute shuttle ride to Disney and the local train station, which had frequent trains to Paris. Our room was basic but clean which was fine for us as we were only there to sleep. We were out every day. We really appreciated the free wifi. That came in useful when we needed to get info via the internet. We chose not to eat breakfast there but there were places available where you could pick up a quick bite on your travels. The restaurant was not open during the afternoon so we had to rely on the vending machines when we got there which was ok. We used the coffee machine alot, in the lobby, but unfortunately it broke during the end of our stay which was a shame. The hotel was at an affordable price and the staff were helpful. We would come here again in the future.
3 out of 5
by A verified traveller from Vancouver

Average hotel

Posted 18-Aug-2014
Cons: Customer service. Food options and prices
Location: Only Disneyland Paris
Staff indifferent regarding customer service. Like a mill churning through visitors to Disneyland Paris. Breakfast and dinner is expensive for what is provided but families have no other options in the Disneyland Pairs area. No comparison to the competition around the California Disneyland location. This hotel and the staff could learn a lot from the USA Disneyland located hotels.
3 out of 5
Recommended
for Everyone
by A verified traveller from T

Nice hotel transportation is convenient

Posted 17-Aug-2014
We had a nice stay in kyriad hotel we will definitely get the hotdl next time