Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Posted 17-May-2015
Pros: very clean,staff very friendly,location ok.
Location: Its walking distance from all major streets,but on another hand very quiet,can rest a little.
Very friendly staff,very clean rooms,comfortable bed.the size of the room still very small,a little a way from major streets.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Apr-2015
Very helpful staff. Room starting to show its age, but clean and tidy nonetheless.
Comment from Hotel Management
27-Apr-2015 by Gianluca, Hotel Management
Thank you so much for this fantastic feedback, I am glad to read about your overall satisfaction with the cleanliness and service provided by our team. I'm also happy to share with you, that we are currently finalizing our room renovation plan that should take place within the second semester of this year. We look forward to your next visit. Sincerely
4 out of 5
Recommended
for Everyone
by A verified travellerfrom staffordshire

Very good hotel, nicely located.

Posted 04-Apr-2015
Very good location to explore Paris. We would recommend this hotel to anyone looking for comfort and quality on your Paris break.
Comment from Hotel Management
09-Apr-2015 by Gianluca, Hotel Management
Thank you very much for your complimentary review. It is a pleasure to read you have enjoyed our location, as well as the quality and comfort of our Hotel. We truly look forward to the opportunity of welcoming you back upon your next visit to Paris! Kind regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tucuman

Gran ubicacion

Posted 04-Apr-2015
Matrimonio con 2 hijos . Nos dieron 2 habitaciones conectadas , pequeñas . Personal muy amable nos dejo guardar las valijas y usar el spa para ducharnos antes de salir x que no había disponibilidada p late check out .
5 out of 5
Recommended
for Families
by A verified traveller

Excellent

Posted 30-Mar-2015
Excellent location ,very comfortable room,nice breakfast selection.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2015
Location and staff are both excellent, but room/bath area could have been better arranged. The room is very cramped but the bathroom has lots of extra floor space that could have been provided with a table or something to out personal care items.
Comment from Hotel Management
24-Mar-2015 by Gianluca, Hotel Management
I would like to thank you for choosing the Hyatt Paris Madeleine for your last stay in Paris and for sharing with us your feedback. It was a pleasure to welcome you to the hotel and we hope to have the opportunity of welcoming you back in a near future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

Very nice hotel in a perfect location in Paris

Posted 08-Mar-2015
Pros: The location and the professionalism and kindness of the staff.
Cons: Nothing to mention
Location: Excellent location close to all what Paris can offer. Excellent theaters, restaurants and shopping experience just within five minute walk...
The Hotel is perfectly located and the staff is superb. The room is very clean and the service is impeccable. I can't come up with any complaint about my stay.
Comment from Hotel Management
12-Mar-2015 by GPriori, Hotel Management
Thank you a million for your lovely review following your stay with us. I want to especially thank you for your enthusiastic comments about your stay. We hope to see you back soon and look forward to providing another excellent stay. With kind regards, Gianluca
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

confortable, bien situe et discret...

Posted 28-Feb-2015
Pros: Tout!
Cons: Peut-etre le prix de PdJ a revoir a la baisse...
Location: Entre la Madeleine et les Champs: tout est dit!
Exactement ce que je cherchais depuis longtemps: efficacite, luxe sans ostentation, modern et raffinement dans un quartier vivant!
4 out of 5
Recommended
for Business Travellers
by Gisellefrom sweden

Excellent service and location. Expensive.

Posted 05-Feb-2015 on Hotels.com
Excellent greeting and service from bell boy during all my stay and assisted us with parking in a very friendly way. Lunch was delicious at the chinoiserie. Expensive but delicious and convenient to have a business meeting. Gym and sauna a plus. My only comment was on the room conveniences such as a water boiler (I carry my teas because I cant take coffee nor lactose). At the Intercontinental they had Nespresso machine and in most 5 -even 4- stars they have these boiler. Had to go down at the gym where you could make a tea. The room was freezing at 21 degrees and for some reason I couldnt sleep nor found any extra blankets. At 3am had to get up and put the temperature up. Location couldn't be better. A great hotel overall but next time I might stay at the Intercontinental for value.
Comment from Hotel Management
06-Feb-2015 by Gianluca, Hotel Management
I would like to thank you for choosing the Hyatt Paris Madeleine for your last stay in Paris and for taking the time to write us a review. Also, I would like to thank you for sharing with us your feedback regarding the water boiler. Please kindly be informed that coffee set and tea kettle are available, as a complimentary service in the room, upon request. Also, I would like to apologize about the inconvenience regarding the room temperature. It was a pleasure to welcome you to our hotel and we are pleased to hear you have enjoyed our ideal location, as well as the quality of our food. We hope to have you will give us the opportunity of welcoming you back. With kind regards, Gianluca.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom YOKOHAMA

どこに行くにも便利ながら静かな空間が保たれた心地よいホテル

Posted 04-Feb-2015
Pros: パリの街に中に暮らしているようなロケーション レストラン予約などスムーズかつ提案もあって助かる
Cons: 部屋のフットライトが眩しすぎる。消すと暗すぎる。パリはしかたがないのかもしれないが、照明が設備、状況として今ひとつ。ちょうど良いより物足りない感覚。 水回りの排水も時間がかかる。お風呂、洗面所ともに。不自由ではないが、いつも待っていないとすっきり流れない。これもパリ?他はそうではなかったので。
Location: マドレーヌが近いことは、何の不自由もないロケーション。
宿泊前のバゲージも快く預かってくれ、チェックインもスムーズに。別な日程で宿泊している友人とコネクトルームの対応をしてくださいました。大変ありがたたかった。 毎朝、コーヒーと紅茶のサービスがロビーにあるが、アナウンスがなく残念。 冷蔵庫はあるが、ポットがないので、温かい飲み物が欲しい時は少し不便。
Comment from Hotel Management
06-Mar-2015 by Gianluca, Hotel Management
Thank you for taking the time to express your concerns following your recent stay at Hyatt Paris Madeleine and thank you for your constructive feedback; we always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team, as we want to ensure the comfort for all of our guests and to meet your expectations. With best regards, Gianluca.