Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location but run-down facilities

Posted 05-Dec-2014
Pros: Good location. Fine dinings. Helpful staff.
Cons: Heating system.
Good location, easy to access main spots in 1st District. However, pricy room offers only very small and run-down facilities.
Comment from Hotel Management
08-Dec-2014 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I'm delighted to read that you have enjoyed our location and I want to thank you for your comments about your stay. We look forward to welcoming you back upon your next visit to Paris. Kind regards, Gianluca
4 out of 5
by A verified travellerfrom Houston

Inconsiderate Hotel

Posted 29-Oct-2014
We where dead tired after some many hours of night flight, We travel a lot around the world for business and pleasure and this is the first time that I have this bad experience that the can not sign in because is to early 10:45 am , my Husband end up sleeping in the Gym area with a lot of noise and people In and Out , I insist 3 hours later and went to plead for a room for second time and they finally give us a room , I don't think that a 5 Star Hotel treat the customer like that
Comment from Hotel Management
01-Nov-2014 by Gianluca, Hotel Management
Thank you for taking the time to express your concerns following your recent stay at our Hotel. We always try our best to have rooms available as earlier as possible, especially to please guests arriving from long haul flights, but it always depends on the occupancy of the hotel during the previous night. We apologize if we were not able to do an earliest check-in this time and we sincerely hope to have the opportunity of welcoming you back. With best regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bremen

Zentrale Lage

Posted 21-Sep-2014
Pros: Freundliches Personal. Sauberkeit .
Location: Brasserien und Restaurants in überschaubarer Anzahl. Die meisten Brasserien hatten sonntags geschlossen!
Durch die zentrale Lage des Hotels, konnten wir alle " touristischen Ziele" fußläufig erreichen. Gegenüber des Hotels gibt es Brasserien und Restaurants, wenn man das Frühstück nicht im Hotel einnehmen möchte. Es ist relativ teuer und überschaubar. Die Brasserien bieten ein kleines Frühstück an. Baguette , Marmelade und Kaffee .
Comment from Hotel Management
22-Sep-2014 by Gianluca, Hotel Management
Thank you very much for sharing your feedback with us. We are glad that you enjoyed the location of the Hotel, cleanliness and service provided by our team. We look forward to your next visit. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic view of Eiffel tower from 7th floor

Posted 16-Sep-2014
Pros: View from 7h floor Location friendly staff
Cons: air conditioning unit - too noisy in room
Hotel is a ten minute walk from Arc d'Triomph and Eiffel Tower so pretty central. Good metro access too. Staff friendly. Sorted out problem with twin beds within 30 mins of arrival. Rooms spacious, beds very comfortable. Only niggle was the noise made by the air conditioning unit so we had to turn it off. Breakfast slightly pricey but good. Bar drinks also pricey. However, hotel good overall.
Comment from Hotel Management
18-Sep-2014 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I'm overwhelmed to read that you have enjoyed your stay with us as well as our location. Moreover, I would like to thank you for sharing your comments regarding our facilities. We definitely look forward to welcoming you back soon. With kind regards,
4 out of 5
Recommended
for Families
by A verified traveller

静かで近代的で快適に過ごせる中規模のホテル

Posted 06-Sep-2014
Pros: パリの中心地のロケーションで、どこに行くにも便利であり、かつ静かであった。パリのホテルにしては近代的で部屋は思ったよりか広く、twinのもう一つベッドを入れても、快適に居心地よく過ごせた。バスタブとは別にシャワールームがあり、トイレとともにガラス戸で閉じれるため、途中でも洗面台に出入りできた。
Cons: bathのシャワーの元栓から水漏れがあった。スタンドのスイッチの接触不良があった。日本語が通じればなお良い。朝食にもう少しvariaitonが欲しかった。
Location: Saint-AugustinとMadeleineの2つのメトロの駅から近く、どこに行くにも便利であった。オペラまで歩いて10分くらいであるが、静かな環境であった。
私と家内、娘の家族3人で1週間宿泊した。部屋はtwinにもう一つベッドを入れてもらったが、部屋は思ったよりか広く、twinのもう一つベッドを入れても、快適に居心地よく過ごせた。。この規模のパリのホテルにしては、古くさくなく、近代的で清潔で、快適に過ごした。ホテルのフロントやベルボーイも良くわかる英語を話した。パリの中心地のロケーションで、どこに行くにも便利であり、かつ静かであった。バスタブとは別にシャワールームがあり、トイレとともにガラス戸で閉じれるため、途中でも洗面台に出入りできた。毎日一人1本のミネラルウオーターのサービスがあった。予め、メールでこちらの予定や要望を聞くなど、宿泊客のニーズに応えようという態度が良かった。
Comment from Hotel Management
21-Sep-2014 by Gianluca, Hotel Management
Thank you for taking the time to post such a complimentary review following your recent stay here at Hyatt Paris Madeleine! I'm so thrilled to hear that you truly enjoyed your stay with us as well as our location. I would like to also thank you for your constructive feedback regarding the water leak and the breakfast selection. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. I sincerely hope to welcome you back soon. With kind regards,
Comment from Hotel Management
16-Sep-2014 by Gianluca, Hotel Management
What a pleasure to read your nice review following your stay at the Hyatt Paris Madeleine. I'm so honored to read that you enjoyed so many aspects of the hotel. I will off course convey your kind words to all our employees. I have well noted that you would like to have a wider variety at breakfast time. Once again, many thanks for sharing your impressions. We look forward to welcome you back soon. Warm regards,
4 out of 5
Recommended
by Amritafrom India

Great for short stay

Posted 06-Sep-2014 on Hotels.com
The staff was very friendly and helpful. The hotel room was too small. Perfect for one person.
Comment from Hotel Management
17-Sep-2014 by Gianluca, Hotel Management
Thank you for taking the time to write us a comment. Your feedback will certainly help us review our standards and facilities. It is always great to hear nice compliments on our staff and I'll be sure to share your comment with the team. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 06-Sep-2014
Amazing hotel - great location and excellent quality. Staff were brilliant and the facilities were perfect. The most comfy bed ever. Highly recommended.
Comment from Hotel Management
09-Sep-2014 by Gianluca, Hotel Management
What a great pleasure to read your great review and thank you for sharing your experience with us . I'm really touched to read that you definitely enjoyed your stay with us. I hope to have the pleasure of personally welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

C'est magnifique! :-)

Posted 05-Sep-2014
I purposely booked a Hyatt Hotel in Paris because I knew I they would provide nothing but the best service and accommodations (nice size room), especially since it was my first time in Paris and I was celebrating a milestone birthday. I was not disappointed! When I return to Paris, I plan to stay there again!
Comment from Hotel Management
09-Sep-2014 by Gianluca, Hotel Management
What a pleasure to read your wonderful review following your stay at the Hyatt Paris Madeleine. I'm so honored to read that you purposely booked with us and enjoyed so many aspects of the hotel. I will off course convey your kind words to all our employees. We cannot wait to welcome you back on your future visit.
5 out of 5
Recommended
by Michaelfrom New York

4 lovely days in Paris

Posted 03-Sep-2014 on Hotels.com
Everything was very well done. Quiet yet well located. Modern and good size room. Staff-particularly concierge staff- was very helpful. Good restaurant and breakfast recommendations. Would have no hesitancy staying there again on my next trip to Paris.
Comment from Hotel Management
20-Sep-2014 by Gianluca, Hotel Management
Thank you for sharing your recent experience with us, here on Hotels.com. We’re greatly appreciative of your kind words and are so pleased that you enjoyed your room as well as the service you received! We look forward to welcoming you back in what we hope will be the near future! Warmest regards
5 out of 5
Recommended
by Scottfrom Chicago

This is the spot

Posted 31-Aug-2014 on Hotels.com
I loved this hotel! No need to look anywhere else. From someone that travels 75 days a year, the beds were the best I've ever slept in. Very good English speakers, tremendous food (a bit pricey but very very tasty), and great location. Love this spot-will return and recommend.
Comment from Hotel Management
20-Sep-2014 by Gianluca, Hotel Management
Thank you for your kind words and compliments of Hyatt Paris Madeleine. It’s such a pleasure to hear that you found the bed to be the best you have ever slept in. Again, thanks a million and hope to have the pleasure of personally welcoming you back. Kind regards,