Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 06-Sep-2014
Amazing hotel - great location and excellent quality. Staff were brilliant and the facilities were perfect. The most comfy bed ever. Highly recommended.
Comment from Hotel Management
09-Sep-2014 by Gianluca, Hotel Management
What a great pleasure to read your great review and thank you for sharing your experience with us . I'm really touched to read that you definitely enjoyed your stay with us. I hope to have the pleasure of personally welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

C'est magnifique! :-)

Posted 05-Sep-2014
I purposely booked a Hyatt Hotel in Paris because I knew I they would provide nothing but the best service and accommodations (nice size room), especially since it was my first time in Paris and I was celebrating a milestone birthday. I was not disappointed! When I return to Paris, I plan to stay there again!
Comment from Hotel Management
09-Sep-2014 by Gianluca, Hotel Management
What a pleasure to read your wonderful review following your stay at the Hyatt Paris Madeleine. I'm so honored to read that you purposely booked with us and enjoyed so many aspects of the hotel. I will off course convey your kind words to all our employees. We cannot wait to welcome you back on your future visit.
4 out of 5
by A verified traveller from Miami, Fl

Paris hotel

Posted 01-Aug-2014
Hotel is in a good location and within walking distance to many good stores and restaurants. Rooms were pretty big but smelled musty and outdated. Our shower had mildew and not draining properly and was not addressed during our stay; however, room service had excellent food. Limited amount of English television channels (3).
Comment from Hotel Management
13-Aug-2014 by Gianluca, Hotel Management
Thank you for taking the time to express your concerns following your recent stay at Hyatt Paris Madeleine and thank you for your constructive feedback. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team for follow-up, as we want to ensure the comfort for all of our guests and to meet your expectations. I sincerely hope that you will give us the opportunity to welcome you back. With kind regards, Gianluca
5 out of 5
Recommended
for Families
by Yin from Hong Kong

Posted 16-Jun-2014 on Hotels.com
Very nice !
Comment from Hotel Management
21-Jun-2014 by Gianluca, Hotel Management
Thank you very much for your kind words! We are thrilled that you enjoyed your stay with us. We would love to have the chance to welcome you back to the Hyatt Paris Madeleine very soon! Best regards,
4 out of 5
Recommended
by A verified traveller

Posted 06-Jun-2014 on Hotels.com
Good, central location to many sights. Easy access to Metro. Staff is friendly and tries to be helpful but not necessarily knowledgeable when asking for recommendations and directions. I would stay here again.
Comment from Hotel Management
11-Jun-2014 by Gianluca, Hotel Management
Thank you for your lovely review following your recent stay here at Hyatt Paris Madeleine. I am so delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next visit to Paris!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2014
Friendly staff. Everyone spoke English. The only negative is the ability to charge an I phone 5. They provided an electrical adapter but you had to crawl under the desk to use it.
4 out of 5
Recommended
for Couples
by Josh from LA, CA

Nice hotel close to Opera, and shopping.

Posted 17-May-2014
Pros: Location, friendly and helpful staff.
Cons: Breakfast buffet expensive, no selection of fruits and only 2 veggies.
Location: Great location for exploring Paris the correct way. By walking...
Enjoy our stay very much. Nice room. Food and wines are expensive, even for Paris... Great location. Friendly and helpful staff.
Comment from Hotel Management
19-May-2014 by Gianluca, Hotel Management
Thank you for taking the time to write us a review! We are delighted you enjoyed our ideal location. It is always great to hear nice compliments on our staffs and I'll be sure to share your comment with the team! I thank you also for your constructive feedback with regards to the restaurant pricing; Comments like yours are taken very seriously and enable us to continuously review our service and our pricing. With kind regards,
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-May-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Anne H from Boston, MA

Great hotel with excellent location!

Posted 02-May-2014 on Hotels.com
I brought my 3 children to a Paris for school vacation and needed a nice hotel Ina great location...the Hyatt Madeleine was perfect!!! We were able to walk to almost every well known attraction and there were plenty of restaurants also within walking distance. All,of the staff was pleasant & very knowledgeable, and made terrific recommendations. The rooms were extremely clean and I was pleasantly surprised at how large the bedrooms and bathrooms were! Also, the gym looked brand new and had cardio machines & weights. Having stayed in many hotels in Europe, this Hyatt was perfect for my family.
Comment from Hotel Management
12-May-2014 by Gianluca, Hotel Management
Thank you for your lovely review following your recent stay here at Hyatt Paris Madeleine. I am so delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next visit to Paris! Kind regards, Gianluca
4 out of 5
Recommended
by Rockstar from Mumbai

Great Location

Posted 17-Apr-2014 on Hotels.com
The staff was superb and extremely courteous.Only problem we faced was the air conditioner was not working
Comment from Hotel Management
25-Apr-2014 by Gianluca, Hotel Management
I was absolutely thrilled to read your charming review following your stay with us and I would like to thank you for doing so. I'm delighted to read your comments about the staff and will certainly have the pleasure to share it with them. Moreover, I'm terribly sorry for the incident that occurred with the AC. Please rest assured that our engineering manager has been taking care of the issue in order for this not to re-occur. We truly look forward to the pleasure of welcoming you back soon. With kind regards,