Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2014
Friendly staff. Everyone spoke English. The only negative is the ability to charge an I phone 5. They provided an electrical adapter but you had to crawl under the desk to use it.
4 out of 5
Recommended
for Couples
by Josh from LA, CA

Nice hotel close to Opera, and shopping.

Posted 17-May-2014
Pros: Location, friendly and helpful staff.
Cons: Breakfast buffet expensive, no selection of fruits and only 2 veggies.
Location: Great location for exploring Paris the correct way. By walking...
Enjoy our stay very much. Nice room. Food and wines are expensive, even for Paris... Great location. Friendly and helpful staff.
Comment from Hotel Management
19-May-2014 by Gianluca, Hotel Management
Thank you for taking the time to write us a review! We are delighted you enjoyed our ideal location. It is always great to hear nice compliments on our staffs and I'll be sure to share your comment with the team! I thank you also for your constructive feedback with regards to the restaurant pricing; Comments like yours are taken very seriously and enable us to continuously review our service and our pricing. With kind regards,
4 out of 5
Recommended
for Couples
by TAB from Southampton

Good location

Posted 14-Apr-2014
Pros: Very helpful staff and comfortable rooms
Cons: Drinks were expensive. A coffee and a bottle of water cost 16 euros which meant we drank our coffee elsewhere. A shame as the lounge was lovely
Location: Near Madeleine and St Augustin
Good hotel for city break, great shopping and close to the metro
Comment from Hotel Management
19-May-2014 by Gianluca, Hotel Management
Thank you very much for your compliments posted on expedia following your stay at the Hyatt Paris Madeleine. I'm very delighted to hear that you enjoyed your room as well as the service provided to you. Furthermore, I would like to thank you for sharing with us your feedback with regards to the coffee and water pricing. Please rest assured that your comments have been taken seriously, as they continuously help us enhance our facilities and pricing. I hope to have the pleasure of welcoming you back soon. Kind regards, Gianluca
5 out of 5
Recommended
for Everyone
by karen from pari

Hyatt madelaine paris

Posted 17-Feb-2014
Pros: Reasonably central very clean staff friendly and very helpfull nothing to much trouble
Cons: Larger selection of food on menu, although quality is very good
Location: Walking distance of metro lines walking distance of shops & attractions. Good location. Definitely stay again
Mum & daughter weekend away, shopping sightseeing @ delightful afternoon teas.
Comment from Hotel Management
26-Feb-2014
Thank you very much for your kind review following you stay at the Hyatt Paris Madeleine. I'm very delighted to hear that you have you enjoyed our location as well as the service provided to you. Moreover, I would like to thank you for sharing with us your feedback regarding the menu selection. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team for follow-up, as we want to ensure the comfort for all of our guests and to meet your expectations. We truly look forward to welcoming you and your mum back upon your next visit to Paris. With kind regards, Gianluca
5 out of 5
Recommended
for Personal Event
by Janis Brownstein from Montreal

Posted 22-Jan-2014 on Hotels.com
My only suggestion would be to have more dedicated concierge staff. Someone was not always at the desk. However, when I did receive assistance, it was always accurate and extremely helpful. I was in Paris to help my daughter get settled in her apartment-- she is studying in Paris for the semester. I definitely intend to go back to the Hyatt Madeline hotel when I return to Paris in the spring
Comment from Hotel Management
30-Jan-2014 by Gianluca, Hotel Management
Thank you very much for your kind review following you stay at the Hyatt Paris Madeleine. I'm very delighted to hear that you have enjoyed your stay with us. Moreover, I would like to thank you for sharing with us your feedback regarding the lack of availability of our concierge. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team for follow-up, as we want to ensure the comfort for all of our guests and to meet your expectations. We truly look forward to welcoming you back upon your next visit to Paris. With kind regards,
4 out of 5
Recommended
by Traveller from Camps Bay

Good Place to Stay in Paris

Posted 15-Jan-2014 on Hotels.com
Very Comfortable
Comment from Hotel Management
22-Jan-2014 by Gianluca, Hotel Management
Thank you for taking the time to post such a complimentary review following your recent stay here at Hyatt Paris Madeleine! I'm so thrilled to hear that you truly enjoyed your stay with us. I will be sure to share your kind words with everyone on our team! We truly look forward to welcoming you back upon your next visit to Paris, hopefully in the not too distant future.
3 out of 5
by A verified traveller

Good location

Posted 04-Jan-2014
Filthy room Friendly staff Not worth the 1700 I paid for 4 nights! Won't be staying there again but still adore Paris as this was our third time there.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 23-Dec-2013
5 out of 5
Recommended
for Overnight Stay Before Destination
by Anilsson from Las Vegas, NV

European trip

Posted 23-Dec-2013 on Hotels.com
It was only 10 mins away from Gare du Nord train station. Area was close to Printemps shopping mall and a few mins away from Champ elysee. Neighborhood was great and close to a lot of things. Greeted with warm welcome and staff didn't even hesitated when we asked to check in 5 hours early. I would stay here again next time i come back to Paris.
Comment from Hotel Management
10-Jan-2014 by Gianluca, Hotel Management
Thank you so much for staying with us at the Hyatt Paris Madeleine and for posting such an amazing review. I'm so delighted to hear that you have enjoyed our premium location and that you will be back to our hotel on your next trip to Paris. We cannot wait to welcome you back upon your next visit to Paris!!
5 out of 5
Recommended
for Couples
by Jim

This traveller left a rating score only Posted 05-Dec-2013 on Hotels.com