Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SEOUL

안전하고 편리한 위치

Posted 18-Jan-2015
Pros: 위치, 객실청결도가 좋고 사우나가 있어 겨울여행을 한 나에겐 더욱 좋았다
Cons: 티 서비스 개선(주전자가 없음)
Location: 마들렌 역근처에 파리런던이라는 비스트로, 호텔옆에 COJEAN이라는 유기농체인 쥬스 및 샌드위치 판매점, 건너편에 모노프리 및 와인샵이 있음
마들렌과 오스만 역 양쪽을 이용할 수 있어 매우 편안했고 루브르나 샹제리제까지 버스는 물론 걸어가도 무리 없는 거리에 있어 여행객들에게 매우 안전하고 좋은 위치, 또한 번화가에서 약간 떨어져있어 조용한 곳 ...위치는 매우 만족.. 다만 객실에 커피포트 등 티서비스가 없습니다. 고려하셔서 별도 요청해야 하고, 대신 매일 아침 호텔로비에서 티 및 커피 서비스가 이루어집니다...가격대비 만족한 곳입니다...다만 라운지 바나 레스토랑이 조금 떨어집니다.
Comment from Hotel Management
20-Jan-2015 by Gianluca, Hotel Management
I would like to thank you for choosing the Hyatt Paris Madeleine for your last stay in Paris. Also, I would like to thank you for sharing with us your feedback regarding the coffee maker. Please kindly be informed that coffee set and tea kettle are available, as a complimentary service in the room, upon request. It was a pleasure to welcome you to the hotel and we are so pleased to hear that you have enjoyed your stay with us. I hope to have the pleasure of welcoming you back in a near future. Kind regards, Gianluca.
5 out of 5
Recommended
for Everyone
by A verified traveller

便利な立地の広くて清潔なホテル

Posted 02-Jan-2015
部屋が広くてよいです。場所もオペラとマドレーヌの両方に近い。 泊まった部屋からはエッフェル塔も見えました。
Comment from Hotel Management
07-Jan-2015 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I want to especially thank you for your nice comments about your stay at our hotel and I'm delighted to hear that you enjoyed the view of the Eiffel Tower from your room. We hope to see you back soon. Kind regards, Gianluca
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location but run-down facilities

Posted 05-Dec-2014
Pros: Good location. Fine dinings. Helpful staff.
Cons: Heating system.
Good location, easy to access main spots in 1st District. However, pricy room offers only very small and run-down facilities.
Comment from Hotel Management
08-Dec-2014 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I'm delighted to read that you have enjoyed our location and I want to thank you for your comments about your stay. We look forward to welcoming you back upon your next visit to Paris. Kind regards, Gianluca
5 out of 5
Recommended
for Couples
by A verified traveller

Great stay!

Posted 31-Oct-2014 on Hotels.com
Couldn't have asked for a better stay. The staff was wonderful as was the dining and bar food/drinks. The hotel is in a great location with the added plus of good shopping and restaurants located near by. Would definitely stay again. Note: they will also help with transfers and hostess service at the airport - great amenity!
Comment from Hotel Management
05-Nov-2014 by Gianluca, Hotel Management
Thank you very much for such a nice post about your recent stay with us! I'm so delighted to read that you have enjoyed so many aspects of the Hotel and will certainly convey your kind words to the whole team. We look forward to welcoming you back soon to Paris. With kind regards,
4 out of 5
by A verified travellerfrom Houston

Inconsiderate Hotel

Posted 29-Oct-2014
We where dead tired after some many hours of night flight, We travel a lot around the world for business and pleasure and this is the first time that I have this bad experience that the can not sign in because is to early 10:45 am , my Husband end up sleeping in the Gym area with a lot of noise and people In and Out , I insist 3 hours later and went to plead for a room for second time and they finally give us a room , I don't think that a 5 Star Hotel treat the customer like that
Comment from Hotel Management
01-Nov-2014 by Gianluca, Hotel Management
Thank you for taking the time to express your concerns following your recent stay at our Hotel. We always try our best to have rooms available as earlier as possible, especially to please guests arriving from long haul flights, but it always depends on the occupancy of the hotel during the previous night. We apologize if we were not able to do an earliest check-in this time and we sincerely hope to have the opportunity of welcoming you back. With best regards,
5 out of 5
Recommended
for Couples
by jose g

This traveller left a rating score only Posted 24-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bremen

Zentrale Lage

Posted 21-Sep-2014
Pros: Freundliches Personal. Sauberkeit .
Location: Brasserien und Restaurants in überschaubarer Anzahl. Die meisten Brasserien hatten sonntags geschlossen!
Durch die zentrale Lage des Hotels, konnten wir alle " touristischen Ziele" fußläufig erreichen. Gegenüber des Hotels gibt es Brasserien und Restaurants, wenn man das Frühstück nicht im Hotel einnehmen möchte. Es ist relativ teuer und überschaubar. Die Brasserien bieten ein kleines Frühstück an. Baguette , Marmelade und Kaffee .
Comment from Hotel Management
22-Sep-2014 by Gianluca, Hotel Management
Thank you very much for sharing your feedback with us. We are glad that you enjoyed the location of the Hotel, cleanliness and service provided by our team. We look forward to your next visit. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic view of Eiffel tower from 7th floor

Posted 16-Sep-2014
Pros: View from 7h floor Location friendly staff
Cons: air conditioning unit - too noisy in room
Hotel is a ten minute walk from Arc d'Triomph and Eiffel Tower so pretty central. Good metro access too. Staff friendly. Sorted out problem with twin beds within 30 mins of arrival. Rooms spacious, beds very comfortable. Only niggle was the noise made by the air conditioning unit so we had to turn it off. Breakfast slightly pricey but good. Bar drinks also pricey. However, hotel good overall.
Comment from Hotel Management
18-Sep-2014 by Gianluca, Hotel Management
Thank you for selecting the Hyatt Paris Madeleine for your most recent trip to Paris. I'm overwhelmed to read that you have enjoyed your stay with us as well as our location. Moreover, I would like to thank you for sharing your comments regarding our facilities. We definitely look forward to welcoming you back soon. With kind regards,
4 out of 5
Recommended
for Families
by A verified traveller

静かで近代的で快適に過ごせる中規模のホテル

Posted 06-Sep-2014
Pros: パリの中心地のロケーションで、どこに行くにも便利であり、かつ静かであった。パリのホテルにしては近代的で部屋は思ったよりか広く、twinのもう一つベッドを入れても、快適に居心地よく過ごせた。バスタブとは別にシャワールームがあり、トイレとともにガラス戸で閉じれるため、途中でも洗面台に出入りできた。
Cons: bathのシャワーの元栓から水漏れがあった。スタンドのスイッチの接触不良があった。日本語が通じればなお良い。朝食にもう少しvariaitonが欲しかった。
Location: Saint-AugustinとMadeleineの2つのメトロの駅から近く、どこに行くにも便利であった。オペラまで歩いて10分くらいであるが、静かな環境であった。
私と家内、娘の家族3人で1週間宿泊した。部屋はtwinにもう一つベッドを入れてもらったが、部屋は思ったよりか広く、twinのもう一つベッドを入れても、快適に居心地よく過ごせた。。この規模のパリのホテルにしては、古くさくなく、近代的で清潔で、快適に過ごした。ホテルのフロントやベルボーイも良くわかる英語を話した。パリの中心地のロケーションで、どこに行くにも便利であり、かつ静かであった。バスタブとは別にシャワールームがあり、トイレとともにガラス戸で閉じれるため、途中でも洗面台に出入りできた。毎日一人1本のミネラルウオーターのサービスがあった。予め、メールでこちらの予定や要望を聞くなど、宿泊客のニーズに応えようという態度が良かった。
Comment from Hotel Management
21-Sep-2014 by Gianluca, Hotel Management
Thank you for taking the time to post such a complimentary review following your recent stay here at Hyatt Paris Madeleine! I'm so thrilled to hear that you truly enjoyed your stay with us as well as our location. I would like to also thank you for your constructive feedback regarding the water leak and the breakfast selection. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. I sincerely hope to welcome you back soon. With kind regards,
Comment from Hotel Management
16-Sep-2014 by Gianluca, Hotel Management
What a pleasure to read your nice review following your stay at the Hyatt Paris Madeleine. I'm so honored to read that you enjoyed so many aspects of the hotel. I will off course convey your kind words to all our employees. I have well noted that you would like to have a wider variety at breakfast time. Once again, many thanks for sharing your impressions. We look forward to welcome you back soon. Warm regards,
4 out of 5
Recommended
by Amritafrom India

Great for short stay

Posted 06-Sep-2014 on Hotels.com
The staff was very friendly and helpful. The hotel room was too small. Perfect for one person.
Comment from Hotel Management
17-Sep-2014 by Gianluca, Hotel Management
Thank you for taking the time to write us a comment. Your feedback will certainly help us review our standards and facilities. It is always great to hear nice compliments on our staff and I'll be sure to share your comment with the team. Best regards,