Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller from Miami, Fl

Paris hotel

Posted 01-Aug-2014
Hotel is in a good location and within walking distance to many good stores and restaurants. Rooms were pretty big but smelled musty and outdated. Our shower had mildew and not draining properly and was not addressed during our stay; however, room service had excellent food. Limited amount of English television channels (3).
Comment from Hotel Management
13-Aug-2014 by Gianluca, Hotel Management
Thank you for taking the time to express your concerns following your recent stay at Hyatt Paris Madeleine and thank you for your constructive feedback. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team for follow-up, as we want to ensure the comfort for all of our guests and to meet your expectations. I sincerely hope that you will give us the opportunity to welcome you back. With kind regards, Gianluca
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2014
Friendly staff. Everyone spoke English. The only negative is the ability to charge an I phone 5. They provided an electrical adapter but you had to crawl under the desk to use it.
4 out of 5
Recommended
for Couples
by Josh from LA, CA

Nice hotel close to Opera, and shopping.

Posted 17-May-2014
Pros: Location, friendly and helpful staff.
Cons: Breakfast buffet expensive, no selection of fruits and only 2 veggies.
Location: Great location for exploring Paris the correct way. By walking...
Enjoy our stay very much. Nice room. Food and wines are expensive, even for Paris... Great location. Friendly and helpful staff.
Comment from Hotel Management
19-May-2014 by Gianluca, Hotel Management
Thank you for taking the time to write us a review! We are delighted you enjoyed our ideal location. It is always great to hear nice compliments on our staffs and I'll be sure to share your comment with the team! I thank you also for your constructive feedback with regards to the restaurant pricing; Comments like yours are taken very seriously and enable us to continuously review our service and our pricing. With kind regards,
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-May-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Anne H from Boston, MA

Great hotel with excellent location!

Posted 02-May-2014 on Hotels.com
I brought my 3 children to a Paris for school vacation and needed a nice hotel Ina great location...the Hyatt Madeleine was perfect!!! We were able to walk to almost every well known attraction and there were plenty of restaurants also within walking distance. All,of the staff was pleasant & very knowledgeable, and made terrific recommendations. The rooms were extremely clean and I was pleasantly surprised at how large the bedrooms and bathrooms were! Also, the gym looked brand new and had cardio machines & weights. Having stayed in many hotels in Europe, this Hyatt was perfect for my family.
Comment from Hotel Management
12-May-2014 by Gianluca, Hotel Management
Thank you for your lovely review following your recent stay here at Hyatt Paris Madeleine. I am so delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next visit to Paris! Kind regards, Gianluca
4 out of 5
Recommended
by Rockstar from Mumbai

Great Location

Posted 17-Apr-2014 on Hotels.com
The staff was superb and extremely courteous.Only problem we faced was the air conditioner was not working
Comment from Hotel Management
25-Apr-2014 by Gianluca, Hotel Management
I was absolutely thrilled to read your charming review following your stay with us and I would like to thank you for doing so. I'm delighted to read your comments about the staff and will certainly have the pleasure to share it with them. Moreover, I'm terribly sorry for the incident that occurred with the AC. Please rest assured that our engineering manager has been taking care of the issue in order for this not to re-occur. We truly look forward to the pleasure of welcoming you back soon. With kind regards,
4 out of 5
Recommended
for Couples
by TAB from Southampton

Good location

Posted 14-Apr-2014
Pros: Very helpful staff and comfortable rooms
Cons: Drinks were expensive. A coffee and a bottle of water cost 16 euros which meant we drank our coffee elsewhere. A shame as the lounge was lovely
Location: Near Madeleine and St Augustin
Good hotel for city break, great shopping and close to the metro
Comment from Hotel Management
19-May-2014 by Gianluca, Hotel Management
Thank you very much for your compliments posted on expedia following your stay at the Hyatt Paris Madeleine. I'm very delighted to hear that you enjoyed your room as well as the service provided to you. Furthermore, I would like to thank you for sharing with us your feedback with regards to the coffee and water pricing. Please rest assured that your comments have been taken seriously, as they continuously help us enhance our facilities and pricing. I hope to have the pleasure of welcoming you back soon. Kind regards, Gianluca
5 out of 5
Recommended
for Shopping
by Dana from New York

Lovely hotel and staff

Posted 08-Apr-2014 on Hotels.com
I liked this hotel and loved the staff. Five-star service. I will probably stay here again.
Comment from Hotel Management
14-Apr-2014 by Gianluca, Hotel Management
Thank you for your lovely review following your recent stay here at Hyatt Paris Madeleine. I am so delighted to hear that you enjoyed your stay with us and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next visit to Paris!
5 out of 5
Recommended
by Imran from Radcliffe

Just book it

Posted 27-Feb-2014 on Hotels.com
One of the best hotels in Paris. Prime locations, short walk to city. Staff as very helpfully, clean hotel.
5 out of 5
Recommended
for Everyone
by karen from pari

Hyatt madelaine paris

Posted 17-Feb-2014
Pros: Reasonably central very clean staff friendly and very helpfull nothing to much trouble
Cons: Larger selection of food on menu, although quality is very good
Location: Walking distance of metro lines walking distance of shops & attractions. Good location. Definitely stay again
Mum & daughter weekend away, shopping sightseeing @ delightful afternoon teas.
Comment from Hotel Management
26-Feb-2014
Thank you very much for your kind review following you stay at the Hyatt Paris Madeleine. I'm very delighted to hear that you have you enjoyed our location as well as the service provided to you. Moreover, I would like to thank you for sharing with us your feedback regarding the menu selection. We always appreciate these comments as they allow us to better tailor our hotel and experiences to our guests' needs. Please be assured that your comments have been shared with the whole management team for follow-up, as we want to ensure the comfort for all of our guests and to meet your expectations. We truly look forward to welcoming you and your mum back upon your next visit to Paris. With kind regards, Gianluca