Ratings based on 1,354 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel!

Posted 26-May-2015
Very nice Paris hotel and location Currently undergoing renovation (completion in Nov. 2015). So understand that you may not have a view out of your window because of that. Everything else is great! Recommended!
2 out of 5
by A verified travellerfrom Canada

Not a four star hotel!

Posted 25-May-2015
Pros: It was close to a Metro station and a 20 minute walk to the Gare du Nord. Bed was comfortable.
Cons: Update the rooms.
Location: It was close to a couple of Metro stations and the Gare du Nord. A few restaurants nearby but not a great area.
This hotel does not deserve a 4 star rating! Although I knew the hotel was under renovation I booked anyway because it was listed as a four star hotel and was close to the Gare du Nord. The front entrance exterior was covered by scaffolding and the workers began their work at 8:30am. Our room was a reasonably good size but was old, needed a paint job, carpet was badly stained and there was a musty smell. There was scaffolding outside our window. On our first night the fire alarm awoke us at 6:24 am! Fortunately, it was a false alarm. Bathroom was adequate but for our 3-night stay we received one small 2.5 square inch thin bar of soap and toilet paper was one ply. The area around the hotel was dirty. It was not worth the rate we paid!
2 out of 5
by A verified traveller

Guter Ausgangspunkt zur Stadterkundung

Posted 24-May-2015
Pros: Die Rezeption war zuvorkommend und flexibel.
Eigentlich wirkt das Hotel ganz hübsch. Leider kommt dies bei einem Generalumbau nicht zur Wirkung. Staub, Geräusche und Provisorien trüben den Aufenthalt erheblich. Auch wenn sich das Personal Mühe gibt, diese allein reicht nicht.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom lancashire. GB

Good location

Posted 23-May-2015
Pros: As an elderly single traveller I felt comfortable here
Location: Well sited for two different metro lines and convenient for the big department stores
I had a spacious room with a bath and a kettle to make a drink. There was building work going on outside at the hotel but I was forewarned about this and the price reflected this. Unfortunately the fire alarm went off at 6.30 am one morning but these things happen and it could have been for real The dining room was pleasant for breakfast, very relaxed and a good choice of food, nicely presented.
3 out of 5
by A verified travellerfrom t

After construction is done GO HERE.

Posted 23-May-2015
Diamond in the rough until construction is finally done.
3 out of 5
by A verified travellerfrom London

Central Location, wait for the renovations

Posted 21-May-2015
Pros: Good location between Eurostar and main sights. Friendly front desk and cleaning staff.
Cons: Tired Decor - see current renovations. Poor breakfast. Mixed room facilities.
Location: 15 minutes walk from Eurostar. 20 minutes walk to Galeries Lafayette along the Grand Boulevards.
A difficult hotel to rate while the renovations are still underway. Headlines: + Good location, between Eurostar terminals and main sights. - Some nearby streets are not so glamorous. + Plenty of restaurants near by. + Front desk and cleaning staff very friendly. - Renovations underway - noisy mornings and scaffolding. Hotel appearance yet to catch up with the appearance on the website. - Poor room layout and facilities - may be partly solved by renovations. - Poor breakfast. Rooms and Facilities. Even in an "Executive" Room we found: - Tired decor - may be resolved in renovation. - Poor room layout and no natural light. Our room had a very small and poorly located window which was also blocked as part of the renovations. Even after the renovations the room will still be dark and have a poor layout. - Mixed in-room facilities. Safe included. Kettle available but no mugs - only 2 disposable paper cups. Not 4* in my book! + Good, free wifi. - Empty minibar. - Very limited pillow choice - big or big! Breakfast was included in our rate yet for 50% of our stay we ate out. + Buffet style and good pastries. - Tinned fruit selection. - The hot food was stone cold. - Tired decor and no natural light in the breakfast room - renovations to resolve? - Staff slightly possessive of the coffee machine!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom SEOUL

매우 만족 합니다 ^^

Posted 20-May-2015
Pros: 조식이 매우 훌륭하고, 침구 역시 매우 훌륭했다.
Cons: CITY TAX 가 미포함이라, 나중에 추가로 결재 했는데, 미리 알려줬더라면 당황하지 않았을 듯 ㅎㅎ
Location: 루브르, 뽕네프, 빅토리아 광장 등등 즐길곳이 정말 많음. 특히 루브르박물관은 꼭!!!!! 강력추천!!!!
전철역에서(BONNE NOUVELLE)에서 도보로 약 10여분 정도 거리에 위치해 있었고, 평지이기 때문에 걸어갈 만한 수준입니다. 전체적으로 이 동네가 깨끗했고, 분위기도 좋았어요! 호텔은 외관 보수공사로 인해 약간 시끄러웠으나, 낮에는 밖에 있어 불편함없었고, 저녁부터는 소음이 들리지 않았습니다! 호텔 침구가 좋아 정말 편히 잘 수 있었고, 조식은 매우매우 맛있었어요 VERY GOOD!!) 오래된 역사가 있는 호텔이라 그런지 분위기가 굉장히 중후하면서도 세련되었습니다. 십여분 정도만 나가면(나가는 골목들도 쇼핑가들이 많아서 구경하며 지나기에 좋았고 전반적으로 길거리 분위기가 다 깨끗하고 세련됨) 빅토리아 광장, 루브르박물관, 뽕네프, 에펠탑.. 쭉!~ 이어지기 때문에 관광하기에도 참 좋았어요. 저희는 밤에 에펠탑 불켜진거 보고 숙소로 돌아올때 택시를 탔는데 10유로정도밖에 들지 않았어요. 거리상으로 두루두루 좋은것 같습니다. 다시 파리에 간다면 또 한번 머물고 싶어요 ^^ 조식이 참 좋았어요!! ㅋㅋ
3 out of 5
Recommended
for Everyone
by A verified travellerfrom egypt

Posted 19-May-2015
Actually it's a good hotel to stay in : best thing was the amazing location in paris which is close to many metro stations & buses and the surrounding is full of restaurants and cafés , and everything you do need. The breakfast was fine : cheese , bacons , eggs, chocolates , orange juice(not so much tasty), hot drinks and breads. The problems were with the room as the air condition is not working well , in hot nights it wasn't a good choice to make the room cool.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jena

Tolles Hotel in zentraler Lage

Posted 19-May-2015
Das Hotel Pavillon Opera zeichnet sich durch seine Nähe zum Gare de l'Est und die Freundlichkeit der Mitarbeiter aus. Während unseres Aufenthaltes (Mai 2015) wurden Umbaumaßnahmen durchgeführt, wobei die beiden oberen Etagen bereits fertig gestellt waren. Wir konnten glücklicherweise bereits in einem renovierten Zimmer übernachten und befanden sowohl die Ausstattung des Zimmers als auch die Sauberkeit als hervorragend. Das Hotel ist perfekt für Städtetrip-Touristen, da man auch zu Fuß viele Sehenswürdigkeiten schnell erreichen kann. Die Anbindung an die Metro ist aber auch ausgezeichnet. Für Familien mit kleinen Kindern ist es meiner Meinung nach ungeeignet. Kostenloses W-LAN und ein Frühstücksbuffet, das sich für französische Verhältnisse sehen lassen kann, runden den sehr guten Gesamteindruck ab. Einziger Kritikpunkt: Die beiden deutschen Fernsehprogramme (ZDF, Viva) funktionierten nicht. Aber ich fahre ja auch nicht nach Paris, um im Hotel TV zu schauen :-)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Short but Sweet Stay in Paris

Posted 17-May-2015
Pros: The staff were friendly, professional and helpful and this has to be commended, especially as they are working in disruptive conditions.
Location: The hotel is in a good location for Gard du Nord, Metro, restaurants and many other Paris attractions.
After reading several reviews about this hotel I booked it knowing that it was undergoing renovation. Valerie who was working on reception on my arrival advised that the work was still ongoing, but this was not going to be a issue for me as I was going to be sightseeing all day and leaving the hotel between 08.30am - 09.00am. Without exception I found all of the hotel staff and work men that I encountered to be polite, courteous and pleasant. The hotel staff in particular were keen to ensure that my stay and any of my needs were met and always with a smile. I did not encounter excessive noise at this hotel, albeit there was some noise from outside, but this is to be expected in a city. The room was cleaned and fresh towels provided every day (remember to put your wet towels in the bath to get fresh ones). I had read about the City Tax (online) and payment was made on check out. I stayed in one of the unrenovated rooms and while it was a bit dated with marks on the carpet this did not detract from my holiday. There is a safe, small fridge, drink making facilities and adequate closet space in the room. I had breakfast in the hotel and it seemed to cater for most culinary needs. Finally, I am sure that once the renovation work is completed the hotel will reflect more accurately the staff's daily efforts to deliver service excellence.