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Reviews of Hôtel Palm - Astotel

3 out of 5
Hôtel Palm - Astotel
30 Rue De Maubeuge, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 252 reviews" "
Rating 8 - Good. 96 out of 252 reviews" "
Rating 6 - Okay. 22 out of 252 reviews" "
Rating 4 - Poor. 3 out of 252 reviews" "
Rating 2 - Terrible. 1 out of 252 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aristide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful and the hotel was very clean with everything we needed .
Stayed 5 nights in Feb 2024

10/10 Excellent

FRANKLIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay, good staff, nice place.
Stayed 5 nights in Jan 2024

10/10 Excellent

Yukun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Paris
Wonderful small hotel with an amazing breakfast buffet and 2pm snacks in the lobby. The rooms have a fridge stocked with water, orange juice and soda, all complimentary. Staff is friendly and helpful. Rooms are small, which is normal for Europe. Highly recommend!
Stayed 7 nights in Dec 2023

10/10 Excellent

SAMEERAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel to stay in. Really friendly staff. Clean and very comfortable bed. A must stay. The open bar is really good. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

DeAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really terrific. They were so polite and helpful. Also, the free drinks and snacks were a plus.
Stayed 6 nights in Oct 2023

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for a short stay. Staff was great and they offer snacks and drinks in the lobby and drinks in your room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alison

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single room was so perfect for me. The room was very clean, the staff was very friendly and the location was in a neighborhood I really like. Would definitely stay again!
Stayed 1 night in Sep 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel - perfect location for short stay
After a 15 minute walk from Gare du Nord we arrived at this quaint hotel. The man at the front desk was extremely friendly, informative, kind, spoke good English and offered help any time we wished it. The room (standard double) was small but quaint and served our purpose adequately for our short stay. We could open the windows to get fresh air, see the street below and “feel” that we were in Paris. We had tea and coffee, a mini fridge with items for free inside, space to put our bag on the floor and also a wardrobe. A full length mirror was on the wall and the bathroom was also small but functional for us. Shower had good pressure. The bed was comfy enough for one night. Only one downside - the early morning clean up trucks on the street was loud and woke us up with a start. Again, for one night it’s okay to deal with.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Well located. Good value. Comfy bed.
Stayed 2 nights in Aug 2023

8/10 Good

Faye Poskey

Liked: Cleanliness, staff & service
OK
Stayed 5 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice we got a lovely room with a terrace and an Eiffel Tower view but without that the rooms were still very nice and clean
Stayed 2 nights in Jul 2023

10/10 Excellent

Rahul, Orlando

Stayed 3 nights in Jun 2023

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2023

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location must come back again
Good location, walking distance to all nearby metro. I stayed 4 nights with a room can see eiffle tower from my room balcony. The only thing is the pillow is too soft to sleep. Breakfast is good, mini bar has so many varieties. We can access to all Astotel group hotel to have minibar during our stay, it’s so impressive.
Stayed 4 nights in May 2023

10/10 Excellent

Nicky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Staff are great. Rooms clean and functional. Easily walkable to Opera, metro etc.
Stayed 1 night in Mar 2023

10/10 Excellent

Russell

Stayed 6 nights in Jan 2023

10/10 Excellent

Phuoc, costa mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, especially Olivier!
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Palm from July 12-20. Everything was absolutely top notch. The other reviews are legit - but the absolute best part of the Palm is the staff! They all went waaaay above and beyond ie., helping us track down lost luggage (they spent hours on the phone/internet for us), lending us money late at night when a taxi's credit card machine did not work and we had no cash, even packing us a breakfast for our early flight home. When was the last time you actually hugged the hotel staff when you left?! We did (and were not the only ones) - we were made to feel like family and are already missing Olivier and his colleagues. Cannot wait to return and will never stay anywhere else in Paris!!! Merci beaucoup!
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Unless it’s a really great deal there’s better…
Out of three hotels we’ve stayed at in Paris so far this trip this was our least favourite. The staff are amazing, it’s nice to have snacks but free mini bar does not mean alcohol although it was nice to have free soft drinks, juice and water as much as you’d like. The area is just ok although located close to transit. The bed was hard as a board. The hotel’s exterior is being worked on which we were not made aware at any point in the booking process so 8ish am or so till 5pm blinds closed and noise. The pictures of the two bedroom family room were deceiving and it ended up being nothing more than a shared private hallway with two separate doors to two rooms. If the maid had her closet open you were trapped and you could not exit the room. The breakfast was hot & cold choices but the bacon was always severely undercooked. The coffee machine makes hot chocolate too so every coffee ended up tasting like it had chocolate in it. As I said the only thing I really appreciated was the kindness of the staff. I probably wouldn’t stay here again unless there was a significant savings. We wished we had stayed longer at a close by property Maison Mere.
Stayed 3 nights in Jul 2022

10/10 Excellent

Yilong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Nimish, jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Very pleasant stay at a well run establishment. Great location for connection to Metro or indeed most areas are within walking distance if you have the time. Surely the best way to see the city. Clean and tidy with a very nice buffet style breakfast.
Stayed 4 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Maria del

Stayed 1 night in Nov 2021

10/10 Excellent

Injung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, staffs are nice too
Stayed 4 nights in Nov 2021

8/10 Good

Kay

Stayed 2 nights in Sep 2021

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good value for money! Very nice and friendly staff in the reception. Cute room but pretty small. Overall a good experience!
Stayed 2 nights in Jul 2021
Response from Claudia on 29 Jul 2021
Thank you very much Mr CLAES ! See you very soon again at Palm hotel :) Regards, Claudia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems new or newly remodeled. Great service.
Stayed 1 night in Jun 2021
Response from Claudia on 29 Jul 2021
Thank you very much for your nice comment ! See you soon again at Palm Hotel !

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Astotel Feb 20 stay by Wigan folk
Very good hotel with lots of character in the public areas with exposed stone walls. Very nice breakfast and free snacks and drinks in reception area. Able to enjoy free snacks at numerous other Astotel hotels in Paris (free map of Paris provided marking location of all hotels) 15 -20 mins walk from Gare du Nord (links to CDG Airport). 20 mins walk to the Louvre. 2 Metro stations within 5 mins walk. Number of restaurants very close to hotel.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini bar. Also if you see another hotel that is owned by the same company they let you in to get free drinks/finger food
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked for a friend and his feedback that it is well located
Stayed 8 nights in Jan 2020

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean small hotel in a great location
Nice, clean place in central Paris. If you just need a small clean room in a small hotel at a great price then this works for sure.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to the gard de nord for the Eurostar to London, near to catch the hop on hop off buses, restaurants and cdfes at your step
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very convenient location. Their open bar and free mini bar was a plus. The staff was very nice and helpful, the room was clean and spacious enough for Paris' standards. I will definitely go back or try another one of their collection ;)
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small and have very little storage space.
Stayed 8 nights in Sep 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly choice
Great hotel, nice lobby, and wonderful staff! The open bar and free minibar were appreciated. Good location in local neighbourhood.
Stayed 2 nights in Jul 2019

8/10 Good

Ghion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and good Astotel
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Sara, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Paris
Excellent hotel in convenient location close to gare du more so very handy for transport links. Staff were very friendly and helpful, room was good size and clean and the free mini bar was an excellent addition. Would stay again!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
My partner and I had an amazing stay at this hotel. The staff are very pleasant and helpful. The room was spotless, the bed very comfortable and there was no noise overnight. The hotel is in a great area with plenty of places to eat if you’re vegan. We would highly recommend this hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Elina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. It is close to Sacré Cœur and 40 minutes to walk to Louvre and d'Orsay museum.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super professional and friendly staff
Stayed 2 nights in May 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely extra touches and spotlessly clean
This is a fabulous hotel. The staff were friendly and helpful. The room was small but had everything we needed and was spotlessly clean. The room was quiet and the bed comfortable - we slept very soundlyThe breakfast is good. The soft drink mini bar was fabulous and the free coffee, tea, cakes and snacks every afternoon were a really lovely touch. We very much appreciated all the little extra touches that this hotel provide, making it stand out against other hotels. I would have no hesitation in recommending this hotel.
Stayed 5 nights in May 2019