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Reviews of Hôtel Elysées Opéra

4 out of 5
Hôtel Elysées Opéra
17, Rue de Turin, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 64 reviews" "
Rating 8 - Good. 14 out of 64 reviews" "
Rating 6 - Okay. 5 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander Matthew, Boonton Township

Travelled with family and small children
Liked: Cleanliness, amenities
Good location, good neighborhood, good breakfast, extremely helpful and friendly staff
Stayed 5 nights in Feb 2024
Response from Front desk team on 6 Mar 2024
Dear Sir Alexander, thank you very much for your kind feedback. We are glad that you enjoyed the location and the service. Hoping to see you back at the Hotel Elysées Opéra, Kind regards,

10/10 Excellent

Smitkumar

Stayed 2 nights in Dec 2023
Response from Front desk team on 6 Jan 2024
Dear Sir/Madam Smitkumar, thank you very much for your feedback! All our team is glad that we achieved your expectations. Kind regards,

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Nice hotel with very helpful staff. Only issues were the kettle lid was broken and was no hot water in the morning which was significant on a one night stay.
Stayed 1 night in Oct 2023
Response from Aurélie - Front Desk on 30 Oct 2023
Dear Valerie,Many thanks for your kind review! We are very sorry about the issue with the hot water and we fixed it as soon as possible. We hope to welcome you back soon so serve you better.Best regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - service was excellent
Stayed 3 nights in Oct 2023
Response from Aurélie - Front Desk on 30 Oct 2023
Dear John,Thank you very much for your nice review! We are glad you enjoyed the service.Best regards,

8/10 Good

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except too small. There was not a place to put your luggage.
Stayed 4 nights in Oct 2023
Response from Aurélie - Front Desk on 30 Oct 2023
Dear Frank,Thank you for sharing your experience with us!As it is an old haussemaniann building, it is very common in Paris to have this kind of size for the rooms. We hope you enjoyed your stay!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended A+++
The staff were amazing - very friendly, professional and helpful. The cleaning staff were excellent with great attention to detail and also very friendly! Great central location - would stay again for sure!
Stayed 3 nights in Oct 2023
Response from Aurélie - Front Desk on 30 Oct 2023
Dear Guest,Thank you very much for your wonderful review! We are glad you enjoyed the location and the service!We hope to welcome you back soon!Best regards,

10/10 Excellent

Sahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was absolutely adorable and the staff was so friendly. The hotel is within walking distance and many restaurants, bars, and the Metro. I will definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Aurélie - Front Desk on 30 Oct 2023
Dear Sahra,Thank you very much for your amazinr review! We are glad you fully enjoyed your stay at the Elysées Opéra Hotel!We would be very happy to welcome you again!Best regards,

8/10 Good

Ivan E, Mt. Vernon

Stayed 5 nights in Oct 2023
Response from Front desk team on 6 Jan 2024
Dear Sir Ivan, thank you for taking your precious time to give us a feedback. Could you please share with us how we may could have served you better ? Waiting your answer, Kind regards,

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
The properties is tired and definitely not 4 star !
Stayed 2 nights in Oct 2023
Response from Aure on 22 Oct 2023
Dear Robin,We are sorry the hotel did not meet your expectations. It is indeed an old haussemanian building which show all the charm of Paris. We hope to welcome you back to serve you better another time.Best regards,

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It is a little bit quirky but in a great location and staff were very friendly.
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 22 Oct 2023
Dear Noel,Thank you for your amazing review! We are glad you enjoyed the location and the service.Best regards,

2/10 Terrible

Irina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Aurélie - Front Desk on 22 Oct 2023
Dear Irina,We are sorry we did not meet your expectations but as it is specify on our website, this is an hotel which rooms for two persons and not three. This is a question of security and insurance. Best regards,

6/10 Okay

Blondy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but pleasant
Everything was very good except the shower very small and complicated to shower plus room very small even hard to move around or opening a suitcase. But the rest was super amazing I forgot the gentleman’s name he was super attentive and speak perfectly English he had explained everything to us about the city like where to go eat or where to visit and even the two young lady that work also very nice very friendly and attentive also. Good hotel for couple days and to go closed by the big mall and city attractions
Stayed 6 nights in Oct 2023
Response from Aurélie - Front Desk on 22 Oct 2023
Dear Guest,Thank you for sharing your experience with us. We are glad you enjoyed the service. For the sized of our rooms, is very typical to Paris in an old haussemanian building. We hope to welcome you back to serve you even better.Best regards,

2/10 Terrible

Shek Ming

Stayed 1 night in Oct 2023

2/10 Terrible

Ericka L.

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our ac unit did not work we reported it at least four times and they went and look they being the front desk one time. We had to sleep with the windows open to get any rest which let in all the city noise bugs and poor air quality into our room. The bed was so old it was very uncomfortable we did not get the upgrades from the vip level we were supposed to get. The hotel has one elevator which malfunctioned and eventually broke while we were there. We were on the third floor and the stairs had such a large dip in the middle of them I almost fell lugging all 4 of our bags down since the elevator was out of commission. I don’t know how Paris rates a four star hotel but I have stayed at the equivalent in a motel 6 in the United State. Very pour experience will never go back please don’t waste your.money.
Stayed 3 nights in Oct 2023
Response from Aurélie - Front Desk on 22 Oct 2023
Dear Ericka,We are deeply sorry ti hear about your experience. We always try to serve our guests the best we can and we are sorry the hotel did not meet your expectations. We hope you can give us another chance to serve you better.Best regards,

10/10 Excellent

Michael, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy check in (you leave your room key at the desk and pick up when you return). We had a slow drain in the bathroom sink and they fixed it while we were out even though we didn’t ask them. Excellent experience, great location. Fairly priced
Stayed 3 nights in Sep 2023
Response from Aurélie - Front Desk on 12 Oct 2023
Dear Michael,Thank you for your amazing reviex and for sharing your experience with us! We are glad you fully enjoyed your stay at the Elysées Opéra Hotel 4****.Best regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in Paris
Lovely Hotel on a quiet street with super friendly staff.
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 12 Oct 2023
Dear Gary,Thank you very much for your amazing rewiew! We are glad you enjoyed the location and the service.Best regards,

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 12 Oct 2023
Dear Maria,Thank you for your nice review! Best regards,

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 12 Oct 2023
Dear Kimberley,Thank you so much for your amazing review! We are glad you enjoyed your stay at the Elysées Opéra 4****.Best regards,

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, nearby good restaurants and transport system. Staff extremely friendly. Breakfast was really good.
Stayed 5 nights in Oct 2023
Response from Aurélie - Front Desk on 8 Oct 2023
Dear Anthony,Thank you for your wonderful review! We are glad you enjoyed the location and the service.Best regards,

10/10 Excellent

arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. BF was good. Charming little hotel out quite a ways from central Paris but close to the train station.
Stayed 1 night in Sep 2023
Response from Aurélie - Front Desk on 8 Oct 2023
Dear Arthur,Thank you for your amazing review! We are glad you fully enjoyed your stay at the Elysées Opéra 4****!Best regards,

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Aurélie - Front Desk on 8 Oct 2023
Dear Dion,Thank you for sharing your experience with us!Best regards;

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a week we had an amazing experience. The hotel staff was polite and helpful when it came to getting around overall I would recommend this hotel.
Stayed 7 nights in Sep 2023
Response from Front desk team on 4 Oct 2023
Mr Christian, thank you very much for your excellent feedback. We are so glad that you enjoyed our service!! Hope to see you back at the Hotel Elysées Opéra during your next stay in Paris, Kind regads,

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here but the room could have been a little bigger Staff very good and helpful
Stayed 2 nights in Sep 2023
Response from Front desk team on 4 Oct 2023
Dear Anne, thank you very much for your positive feedback. Glad to know that the staff has contributed to a memorable stay. Hope to see you back at the Hotel Elysées Opéra during your next stay in Paris. Kind regards,

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hôtel Elysées Opéra. The staff was welcoming and accommodating, the room was clean with a beautiful view from the balcony. It is pretty small as most hotel rooms in Paris but we appreciated the modern feel and spotless cleaning. It was really a paradise after our prior bad experience in another hotel. Would stay again!
Stayed 3 nights in Sep 2023
Response from Aurélie - Front Desk on 17 Sept 2023
Dear Alexandra,Thank you very much for your amazing review! We are glad you enjoyed the service and the accomodation and we hope to welcome you back soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 001, on the ground floor. Very happy with its size and facilities. Staff were friendly and helpful, really enjoyed my 3 night stay. Quiet neighbourhood with plenty of amenities an easy walk away.
Stayed 3 nights in Sep 2023
Response from Aurélie - Front Desk on 11 Sept 2023
Dear Peter,Thank you so much for your amazing review! We are glad you fully enjoyed your stay and we hope to welcome you back soon!Best regards,

10/10 Excellent

Michael Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - would stay again.
Stayed 5 nights in Aug 2023
Response from Aurélie - Front Desk on 3 Sept 2023
Dear Michael,Thank you very much for your wonderful review. We hope to welcome you back soon!Best regards,

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located with easy access to transit, dining and all the BIG attractions.
Stayed 2 nights in Aug 2023
Response from Aurélie - Front Desk on 3 Sept 2023
Dear Chad,Thank you very much for your amazing review! We are glad you enjoyed the location.Best regards,

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly & helpful. Recommended several restaurants for us and both were fantastic. The breakfast had many choices and the coffee was excellent. Room was clean and had more amenities than others in the area. The front desk staff never disappointed. Highly recommend!
Stayed 1 night in Jul 2023
Response from Aurélie - Front Desk on 16 Jul 2023
Dear Randy,We are delighted to read your great review regarding your stay at the Elysées Opéra Hotel. We are very pleased to know that you thoroughly enjoyed your stay with us and that our service lived up to your expectations. Best regards,

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service outstanding…
A great boutique hotel in Paris, made extra special by the staff in the hotel who were exceptional. Totally professional, friendly and could not do enough to make our stay more pleasant. Situated in a great part of Paris, central to all main tourist attractions and an amazing French (Neva) restaurant within 5 min walk
View from our balcony
Stayed 4 nights in Jul 2023
Response from Aurélie - Front Desk on 16 Jul 2023
Dear Gillian,Thank you very much for your kind feedback. We are glad that you enjoyed the location and the service.We hope to welcome you back soon at the Elysées Opéra Hotel.Best regards,

10/10 Excellent

Maria Angelee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was very friendly and helpful!
Stayed 2 nights in Jun 2023
Response from Aurélie - Front Desk on 10 Jul 2023
Dear Maria,Thank you very much for your lovely feedback. Glad to know that you fully enjoyed your stay at the Elysées Opéra Hotel.Best regards,

10/10 Excellent

Cornelia, Irvine

Business traveller
Charming small hotel in the 8th district of Paris in a quite street. Very comfortable rooms, good beds and a nice breakfast. The bathroom is fine but an additional shelf for the toiletries would be good. Very friendly and multilingual staff
Stayed 6 nights in Jun 2023
Response from Hotel Elysées Opéra Team on 25 Jun 2023
Dear Cornelia,Thank you very much for your lovely feedback. Glad to know that you fully enjoyed your stay at the Elysée Opéra Hotel.Best regards,AurélieLa Réception

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff. Francesca was very welcoming and charming on arrival, at departure, and in-between. I will plan to stay there again.
Stayed 2 nights in Jun 2023
Response from Aurélie - Front Desk on 25 Jun 2023
Dear Daniel,Thank you very much for your kind feedback. We are glad that you enjoyed the service.Best regards,AurélieLa Réception

6/10 Okay

Muhammad Tauseef

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The room was very modern, tidy and neat. Fixtures were high quality. There was a complete lack of hooks which was inconvenient, we also got a room right at the edge of the entrance foyer which was least ideal. Also we could hear the flush of toilets through the sewage pipe in the toilet room very loudly
Stayed 2 nights in May 2023
Response from Aurélie - Front Desk on 25 Jun 2023
Dear Muhammad,Thank you for sharing your experience.We are very sorry to hear about the issues you endured. We hope we can welcome back you soon and allocate you in a room on the top floor to serve you better.Best regards,AurélieLa Réception

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Such an amazing experience, so quiet and just relaxing. would defiantly recommend.
Stayed 1 night in May 2023
Response from Hotel Elysées Opéra Team on 28 May 2023
Dear David,Thank you very much for your lovely feedback. Glad to know that you fully enjoyed your stay at the Elysées Opéra Hotel.Best regards,AurélieLa Réception

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Staff was great, super accommodating and very sweet, definitely recommend !!
Stayed 3 nights in May 2023
Response from Hotel Elysées Opéra Team on 28 May 2023
Dear Luisa,Glad to know that the staff has contributed to a memorable stay. Best regards,AurélieLa Réception

6/10 Okay

daniel

Stayed 6 nights in May 2023
Response from Aurélie - Front Desk on 25 Jun 2023
Dear Daniel,Thank you very much for sharing your experience.We hope to welcome you back soon and serve you better for any issues you may or may not have had.Best regards,AurélieLa Réception

8/10 Good

Salvatore Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesca was amaxing very helpful she was great but the room are not surround proof 3 times someone knoc on our dòor to stop talking it was 10 pm .
Stayed 6 nights in Apr 2023
Response from Hotel Elysées Opéra Team on 28 May 2023
Dear Antonio,Thank you very much for your lovely feedback. We are deeply sorry to hear about your issue. We hope you can give us another chance to serve you better.Best regards,AurélieLa Réception

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Hotel Elysées Opéra Team on 28 May 2023
Dear Jesus,Thank you very much for your positive feedback!Best regards,AurélieLa Réception

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and the room was very nice. The front desk staff, Franchesca and Daniel were very accommodating and friendly. I had completely forgotten about bringing a converter charger during my travels. Daniel found a few for me and when they didn't work, Franchesca tried them out to make sure it was actually the charges that were problematic. Franchesca then recommended a few places where I could purchase one. Though I checked those places, I actually purchased one at the Office Depot, located on the corner of the Hotel Elysees Opera. I also loved the breakfast package that I purchased when I booked our room through Expedia. On the morning of Sunday, April 2, 2023, the dark-haired server was so polite, welcoming, and accommodating. She even showed me how to get hot chocolate from the coffee machine. She was great! On the morning of Monday, April 3, 2023, the blonde-haired server was the absolutely opposite; rude. She acted as though we were inconveniencing her. That morning, my husband and I sat at a table with another hotel guest who welcomed us when she came out from the back kitchen; she went about telling us angrily in French, no we could not sit there. The other hotel guest had to intervene and tell her it was okay. My husband has never accused anyone of being racist, but this woman's outright discourteous demeanor was clear. She was the one blight on our experience at the Hotel Elysees Opera.
Stayed 2 nights in Apr 2023
Response from Hotel Elysées Opéra Team on 17 Apr 2023
Dear Jennifer,Thank you very much for your kind feedback. We are glad that you enjoyed the location and the service.However, we are deeply sorry for the issue you had on the 3rd. I know the team is committed to provide a high level service. I hope you will give us another chance to serve you better.Best regards,AurélieLa Réception

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy to be staying at this hotel. The team were brilliant and facilities were super! I had to arrange an exra night due to a flight cancellation which was handled with professionally and care! Also, the breakfast offered had a wide varienty on offer and was exceptional! One of team was kind enough to make extra after we came down late one morning which is the extra level expected of a 4*. Would highly recommend!
Stayed 2 nights in Mar 2023
Response from Hotel Elysées Opéra Team on 1 Apr 2023
Dear Martin, thank you very much for your kind feedback. We are glad that you enjoyed the team, the breakfast and the service. Hoping to see you back at the Hotel Elysées Opéra,

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff.the best customer service.also great location and lots of great restaurants on the same street
Stayed 3 nights in Mar 2023
Response from Hotel Elysées Opéra Team on 16 Mar 2023
Dear Gary,Thank you very much for your kind feedback. We are glad that you enjoyed the location and the service.Bst regards,AurélieLa réception

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service at Hotel Elysees Opera
The staff at Hotel Elysees Opera are amazing!!! Especially Francesca. She worked very hard to make sure our stay was comfortable and helped us with all our needs. All the staff was terrific!!
Stayed 3 nights in Feb 2023
Response from Hotel Elysées Opéra Team on 1 Apr 2023
Dear Terri, thank you for the wonderful feedback! I will gladly extend your lovely words to all the team. We hope to have the pleasure of welcoming you back soon. Have an excellent day, Best regards,

10/10 Excellent

Amara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great customer service I salut everyone
Stayed 6 nights in Feb 2023
Response from Hotel Elysées Opéra Team on 17 Apr 2023
Dear Amara,Thank you for the wonderful feedback, I will gladly extend your lovely words to all the team. We hope to have the pleasure of welcoming you back soon.Best regards,AurélieLa Réception

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time we stayed at this hotel. We returned because it is in walking distance to many of our favorite places, and the metro is also close by. The rooms are nice and the staff is always pleasant and accommodating. Francesca, who was on the front desk was especially welcoming, and brightened our day anytime she was at the reception desk. We always get the breakfast at the hotel. It is nicely done. On this particular trip, we did have some issues with the check in process, and with the person who was handling it. But this was the exception and the rest of our stay was very pleasant.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and organized. For being in a rather busy area of the city it was very quiet. The staff was amazing, they were very kind and helpful.
Stayed 7 nights in Sep 2022
Response from Hotel Elysées Opéra Team on 2 Nov 2022
Dear Andrea, thank you so much for your kind feedback. All the team is glad that you enjoyed your stay at the Hotel Elysées Opéra. Hoping to see you here again, Best regards,

10/10 Excellent

Lee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to metro and all sights to see
Stayed 4 nights in Jul 2022
Response from Hotel Elysées Opéra Team on 6 Aug 2022
Dear guest, thank you for you for your feedback!

10/10 Excellent

Esperanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y limpieza. Cerca de restaurantes y atracciones
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 22 Oct 2023
Dear Esperanza,Many thanks for your wonderful review! We are glad you enjoyed the location and the service.Best regards,

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sencillo y basico
Hotel pequeño y basico, para pequeñas extancias, hay lugares cerca para comer y del mouling rout
Stayed 2 nights in Oct 2023
Response from Aurélie - Front Desk on 16 Oct 2023
Dear Geraldine,Many thanks for this amazing review and for sharing your experience with us!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Aurélie - Front Desk on 16 Oct 2023
Dear Guest,Thank you for your wonderful review!Best regards;

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Aurélie - Front Desk on 8 Oct 2023
Dear Ricardo,Many thanks for your review! We hope to welcome you back soon at the Elysées Opéra Hotel 4****.Best regards,