City view

Reviews of Hotel Elysées Céramic

3 out of 5
Hotel Elysées Céramic
34 Avenue De Wagram, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 320 reviews" "
Rating 8 - Good. 116 out of 320 reviews" "
Rating 6 - Okay. 31 out of 320 reviews" "
Rating 4 - Poor. 4 out of 320 reviews" "
Rating 2 - Terrible. 7 out of 320 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. Steps from Arch of Triumph and Champs-Elysees for the best shopping and dining options
Stayed 1 night in Mar 2024
Response from La direction on 14 Mar 2024
Dear José,Thank you for this kind review.We're delighted to hear that our prime location added to the enjoyment of your Parisian adventure, providing easy access to iconic shopping and dining on the Champs-Elysées as well as proximity to the Arch of Triumph. It's also gratifying to know that our service met your expectations with flying colors, reflecting our team's commitment to guest satisfaction.We appreciate your positive ratings on room cleanliness and amenities, which are a testament to our dedication to providing a comfortable and enjoyable stay. Our recent renovation in 2020 ensures that we maintain modern and well-appointed accommodations for all our guests.While you did not mention any specific negatives, we're always seeking ways to enhance our guest experience and value all feedback.We look forward to seeing you again in the future.Best regards,La direction

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and knowledgeable and went out of there way to help us.
Stayed 3 nights in Feb 2024
Response from La direction on 20 Feb 2024
Dear Roger,Thank you for such a great review.We're delighted to hear that our staff made a positive impact on your stay and that you found their service to be outstanding.We look forward to seeing you again on another occasion.Best wishes,La direction

10/10 Excellent

Roderick

Stayed 1 night in Dec 2023
Response from La direction on 29 Dec 2023
Dear Roderick,It's a real reward to receive such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next visit.Best wishes,La direction

6/10 Okay

Rossana Ranada

Travelled with family and small children
Walking distance to Champs Elysees.
Stayed 4 nights in Nov 2023
Response from La direction on 30 Nov 2023
Dear Rossana,Thank you for taking the time to share your feedback.We're delighted to know you appreciated our hotel's proximity to the Champs Elysees, allowing for easy access to one of Paris's most prestigious districts and central to many attractions.We regret to hear that certain aspects of your experience did not meet your expectations. Our team is dedicated to maintaining a high standard of cleanliness, and we typically receive positive feedback about our modern amenities and the condition of our hotel, following our renovation in 2020. Your comfort and satisfaction are of utmost importance to us.We also take pride in our service quality and are continuously striving to provide a welcoming and efficient experience for all our guests.We hope to welcome you back for a more enjoyable stay in the future.Best regards,La direction

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good close to major sights and within walking distance to others! The rooms were very clean and well equipped. The breakfast was nice and plentiful. The staff were friendly and helpful 👍
Response from La direction on 14 Nov 2023
Dear Susan,Thank you for your kind review.We are delighted to hear that you appreciated our prime location, close to major sights and within walking distance to others. It's great to know that our clean and well-equipped rooms met your expectations. Our team takes pride in maintaining a high level of cleanliness and providing modern amenities for our guests.We're also glad that you enjoyed our breakfast selection and found it plentiful. Our goal is to offer a variety of options to suit all tastes. Thank you for your kind words about our staff, who strive to be friendly and helpful at all times. Your satisfaction is our top priority, and we're happy to know that we were able to meet your expectations.Wishing you all the best and looking forward to your next visit,La direction

10/10 Excellent

chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy to navigate.
Stayed 2 nights in Nov 2023
Response from Manager on 12 Nov 2023
Dear Chelsey,Thank you for sharing the review of your stay with us.We are delighted to hear that you found our location convenient and appreciated the cleanliness, condition, service, and amenities of our hotel. Our team works hard to ensure a comfortable and enjoyable stay for all our guests.We truly appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from La direction on 31 Oct 2023
Dear Gary,Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.We look forward to seeing you again soon.Best regards,La direction

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Response from La direction on 31 Oct 2023
Cher Christophe,Merci pour votre agréable commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous serions ravis de vous accueillir à nouveau. Cordialement,La direction

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in the heart of Paris. Just a short few minute walk to the Champs Elysee. Rooms are pretty good, bathrooms small as I expected to be when you stay central and beds were too firm for us. Staff were very helpful.
Stayed 3 nights in Sep 2023
Response from La direction on 20 Sept 2023
Dear Lisa,Thank you for your feedback.We are delighted to hear that you appreciated our central location, just a short walk from the Champs Elysées, and found our team helpful during your stay.Our rooms are designed to maximize comfort and functionality within the constraints of a historic building in the heart of Paris. We apologize for any inconvenience this may have caused. Regarding the bathrooms, we do offer rooms with either a bathtub or a shower, subject to availability. We hope that you were able to enjoy the other amenities provided in the room, such as the minibar, air conditioning, and free Wi-Fi.We do hope to welcome you back in the future. All the best.La direction

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the front desk greeted us and made us feel very at home. It was convenient and I felt safe in the hotel. We were able to walk or take the metro from the hotel easily.
Stayed 7 nights in Aug 2023
Response from La direction on 20 Sept 2023
Dear Martha,Thank you for sharing your opinion after your recent stay.We are delighted to hear that our front desk team made you feel at home and that you found our location convenient and safe. It's great to know that you were able to easily access the metro and explore the city from our hotel.We all look forward to welcoming you back in the future.Kind regards,La direction

10/10 Excellent

troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very helpful staff
Stayed 3 nights in Aug 2023
Response from Manager on 9 Sept 2023
Dear Troy,Thank you for this kind review.We are thrilled to hear that you found our hotel to be very clean and appreciated the helpfulness of our staff. Our team works diligently to maintain a high standard of cleanliness and to provide exceptional service to all our guests.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,

8/10 Good

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected small room but I was glad I ended up alone.…would have been no place to open another suitcase. Staff very friendly and patient with my inability to speak french. Enjoyed the breakfast buffet each day. Rate was reasonable. Room was clean. The location was safe and very convenient. I will come again!
Stayed 4 nights in Aug 2023
Response from La direction on 23 Aug 2023
Dear Victoria, Thank you very much for your feedback.We are delighted to hear that you found our team friendly and patient, and that you enjoyed our breakfast buffet each day. Our central location is indeed convenient for exploring Paris, and we are glad that you felt safe in the area.However, we understand that the size of the room may have been a concern if you were sharing with another person. Our hotel offers various room sizes to accommodate different needs, and we would be happy to help you find a more spacious option for your next stay. We apologize for any inconvenience this may have caused during your visit.Nonetheless, we appreciate your kind words about the cleanliness of your room and the reasonable rate you received.We hope we may have the chance to welcome you back in the future. Kindest regards,La direction

6/10 Okay

Miruna, Palatine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, clean hotel, rooms extremely small and not a 3 stars hotel, a decent 2 stars hotel
Stayed 3 nights in Jul 2023
Response from La direction on 26 Jul 2023
Dear Miruna, We are grateful for the time you took to review your recent stay.We are delighted to hear that you appreciated our great location and the cleanliness of our hotel. Our central position near Avenue Champs Elysées and various popular landmarks indeed makes it convenient for our guests to explore the city. However, we regret to learn that you found the room size to be smaller than expected. As an Art Nouveau-style hotel, our rooms come in different sizes, and we strive to provide a comfortable and cozy atmosphere for our guests. We understand that preferences may vary, and we would be more than happy to help you find a room that better suits your needs during your next stay.We look forward to seeing you again on a future occasion. Best regards,La direction

8/10 Good

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Generally good, although air conditioning unit was not very good and room was extremely hot ( 7th floor). They did try to fix but didn’t seem to make any difference. We did get moved to another room (at their request) and this room was amazing and really made our stay and last night in Paris anazibg
Stayed 3 nights in Jul 2023
Response from La direction on 17 Jul 2023
Dear Helen,Thank you for taking the time to share your review.We do try to make sure all our guests have the best experience they can with us and are glad our high standards met your expectations. Don't hesitate to inform our team of any concerns you may have, we are always on-hand to assist with adjusting the controls to find the ideal temperature for you.We hope that you will stay with us again in the future. Best wishes,La direction

10/10 Excellent

Bissy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good modern apartment, walkable to most of the attractions. Safer as well. Staff is very caring to customers on breakfast and overall
Response from La direction on 11 Jul 2023
Dear Guest,Thank you for taking the time to share your positive feedback.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to welcoming you back again in the future. Best wishes,La direction

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position close proximity to Arc De Triomphe and transport links good selection of restaurants close by
Stayed 7 nights in Jun 2023
Response from La direction on 4 Jul 2023
Dear Andrew,Thank you so much for your positive feedback following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are pleased to know that you found our location to be so ideal for transport and for visiting the many nearby attractions. We hope to see you again in the future.Kind regards,La direction

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Perfect location in Paris for families
Excellent location and nicely sized room for a family of 4. We appreciated the twin beds for the kids, rather than a pull out sofa, like in so many other hotels. Room was clean and air conditioned. Front desk staff was helpful and friendly. Breakfast had plenty of options. Only drawback was early morning construction noise, but that may not have been at this hotel.
Stayed 2 nights in Jun 2023
Response from La direction on 28 Jun 2023
Dear Paul, Thank you for your feedback.We are delighted you enjoyed so much of your stay with us you intend to return. Your acknowledgement of our ideal location and our team's great service is truly appreciated and inspires us to continue with our efforts. We're sorry to hear that you were disturbed during your stay, do let us know immediately next time and we will find an immediate solution.We do hope to welcome you back for an improved experience. Best wishes,La direction

6/10 Okay

LeKeita, Nassau

Disliked: Property conditions & facilities
It was not what I was expecting. Hotel is old and outdated.
Stayed 1 night in Jun 2023
Response from La direction on 8 Jun 2023
Dear Keita,Thank you for commenting on your stay.We regret to hear that you were not completely satisfied with our hotel. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.Our guests' reviews are always helpful as we seek to constantly improve our facilities and services.We hope to welcome you back. Best wishes,La direction

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was clean and had breakfast
Stayed 4 nights in May 2023
Response from La direction on 24 May 2023
Dear Jennifer,Thank you for sharing the review of your stay with us.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward.We look forward to welcoming you back.Best wishes,La direction

2/10 Terrible

ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunate stay!
Unfortunately our stay got off to a bad start as the hotel had cancelled our room! The receptionist spent an hour sorting us out and eventually got us a room but the following night a spring was sticking up through my mattress when I went to bed! Having stayed four other times in this hotel I was very disappointed !
Stayed 4 nights in May 2023
Response from La direction on 24 May 2023
Dear Ruth,Thank you for taking the time to share your feedback with us.We are glad that you have chosen our hotel again and appreciate your loyalty. However, we are truly sorry for the inconvenience you faced during your recent visit. It is unfortunate that there was a misunderstanding regarding your reservation, regrettably, we were not provided with a valid payment method before your arrival, despite several reminders and as stated in our sales conditions we are unable to confirm any booking that does not have a payment guarantee or is pre-paid. Nevertheless, we are pleased that this was efficiently dealt with by our team.As for the issue with the mattress, this was immediately changed as soon as we were informed and can only apologise for any inconvenience this may have caused.We hope to have the opportunity to welcome you back and provide you with the usual high standards you have come to expect. Kind regards,La direction

8/10 Good

Laurence Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Reception staff friendly & helpful . Brill powerful shower .
Stayed 3 nights in Apr 2023
Response from La direction on 25 Apr 2023
Dear Laurence,Thank you for sharing your review.It is very pleasing to hear that you had a lovely break with us. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. We are glad our location was convenient for you.We look forward to welcoming you again. Best regards,La direction

8/10 Good

Nigel John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on arrival and throughout our stay. It was a very clean hotel in a fabulous location. Continental breakfast was good but got busy as you would expect as a small hotel. The bed (mattress) was slightly uncomfortable but otherwise a great stay. Would recommend and revisit.
Stayed 4 nights in Apr 2023
Response from La direction on 25 Apr 2023
Dear Nigel, Thanks for sharing your point of view.We are pleased that you appreciated the high standards which we strive to uphold. We are however sorry to hear that the bed was not quite to your liking and regret that you had not made us aware of your discomfort during your stay. Our team is always happy and willing to assist with any issues which you may face.We would love to welcome you back on a future occasion. Kind regards,La direction

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from La direction on 18 Apr 2023
Dear Tatiana,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We hope to see you again on a future visit.Kind regards,La direction

10/10 Excellent

Ofek

Stayed 4 nights in Mar 2023
Response from La direction on 4 Apr 2023
Dear Ofek,We appreciate that you took the time to review your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,La direction

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service
A night in Paris
The Hotel is well placed, close to the Arc de Triomphe and 15 minute walk from the Parc Monceau if you want to sit in the sun and watch the Joggers.
Stayed 1 night in Feb 2023
Response from La direction on 7 Mar 2023
Dear Chris,Thank you for such a positive review.We truly appreciate you choosing to stay with us. It is a pleasure to know that our convenient location met your needs and expectations.We look forward to welcoming you for another pleasant stay. Best wishes,La direction

10/10 Excellent

Gwen

Response from La direction on 15 Mar 2023
Dear Gwen,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,La direction

8/10 Good

Richard H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I did not get the day shift managers name, but he was personable, professional, courteous, & spoke excellent English. He was an asset for this hotel!
Stayed 2 nights in Feb 2023
Response from La direction on 15 Feb 2023
Dear Richard,Thank you very much for this kind review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back in the future.Best wishes,La direction

8/10 Good

Orhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good room.
Stayed 2 nights in Dec 2022
Response from La direction on 14 Dec 2022
Dear Orhan,Please accept our sincere thanks for this kind review.We are glad to know that everything about your stay met your expectations and that you appreciated our strategic location.We all hope to welcome you back in the future.Best wishes,La direction

6/10 Okay

Hasan

Travelled with family
Liked: Cleanliness, staff & service
The location of the hotel is excellent, but for this price the hotel was not comfortable as i imagined .
Stayed 4 nights in Nov 2022

10/10 Excellent

Zaira

Travelled with group
Liked: Cleanliness, staff & service
Great location.
Stayed 4 nights in Jul 2022
Response from La direction on 28 Jul 2022
Dear Zaira, Please accept our thanks for your kind review regarding your stay. We are thrilled that everything was to your liking during your stay, especially our convenient location! We look forward to welcoming you back on future visits. Kindest regards, La direction

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and good size room. Closed to shopping area.
Stayed 5 nights in Jun 2022
Response from La direction on 29 Jun 2022
Dear Xuan, Thank you very much for this kind review. We are thrilled to hear that you enjoyed your time with us and found our location convenient. We are delighted that your room suited you in terms of space as our goal is to ensure that every guest has a comfortable stay. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We look forward to welcoming you back on a future occasion. Best wishes, La direction

10/10 Excellent

Maria Luisa De, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, very close the Champs Elysees for shopping & good food. Clean room & great service. The staff who checked us in the middle of the night was excellent & went above & beyond just to accommodate us. I will definitely return to this hotel.
Stayed 4 nights in Jun 2022
Response from La direction on 24 Jun 2022
Dear Maria Luisa, Please accept our thanks for your kind review regarding your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We appreciate your highlight of our prime location, and that it helped you make the most of your stay We look forward to seeing you again soon, Kind regards, La direction

8/10 Good

Deborah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from La direction on 7 Jun 2022
Dear Deborah, Thank you for letting us know how you rated your recent stay. We are glad your stay was enjoyable. We would certainly like to learn more about that in a private message. We look forward to welcoming you back. Best regards, La direction

2/10 Terrible

Jonathan Hernandez

Disliked: Cleanliness, amenities, property conditions & facilities
Not correspond any photo showed on the app Expedia, there’s not a terrace on the top of the hotel even on the habitation. Also the photos of the lobby and common areas not belong to the hotel! In general very disappointed, you sold it like one of the best hotel in the area for the view of the arc of the triumph! It’s not true!
Stayed 1 night in Feb 2022
Response from La direction on 9 Mar 2022
Dear Jonathan, Thank you for taking the time to review your stay. We are sorry that we did not meet all your expectations. Our hotel does not have a rooftop, and we sincerely apologize for any misunderstanding. We would also like to believe that all pictures are a true representative of the establishment and examples of the different categories and views of rooms we have on offer. We can confirm that after learning of your disappointment, we were able to upgrade you to one of our deluxe rooms. We hope you will consider staying with us again in the future. Best regards, La direction

8/10 Good

esther

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Great location. Great service. Room small and old but looks ok. Not so romantic
Stayed 3 nights in Jan 2022
Response from La direction on 4 Feb 2022
Dear Esther, Thank you for taking the time to leave a review of your recent stay. We appreciate your mention of our competitive rates and high standards. We have taken note of your comment and can assure you that we will be addressing this. The whole team hope that we may see you again in the future. Kind regards, La direction

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from La direction on 1 Feb 2022
Dear Boaz, This is a great rating. Thank you! We're happy to hear we hit the mark for you. Again, thank you very much. Best regards, La direction

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff were great. Those guys were helpful in their (French way) and answered questions & offered solutions. There were ants in the beds, the pipes in the shower were noisy 24/7 and we had to hand in our hotel key every time we went out. This hotel is old but overall, charming.
Stayed 2 nights in Jul 2021
Response from Snoussy on 22 Jul 2021
Dear guest, Thank you very much for your nice review. We will be very happy to welcoming you again in our hotel. Best regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very lovely stay here. Everyone was super nice and accommodating.
Stayed 2 nights in Jun 2021
Response from Snoussy on 15 Jul 2021
Dear guest, Thabk you very much for your nice review. We are looking to welcoming you again. Best wishes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from snoussy on 6 Apr 2021
Bonjour, Merci beaucoup.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. All staff I encountered were very nice and helpful.
Stayed 6 nights in Feb 2020

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from REDA on 23 Feb 2020
Thank you a lot

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Reda on 1 Mar 2020
Thank you a lot

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Friendly staff helpful. Just need to get back my deposit. That did not came back to my card almost 3 weeks later.
Stayed 4 nights in Nov 2019
Response from Alex on 2 Jan 2020
Dear Valuable guest, Thank you for sharing your nice review about your stay with us. It was a pleasure to have you in our hotel and read you have appreciate your stay. Thank you for your nice words concerning our staff and so we all look forward to have you back for your next trip in Paris. Regards Alex

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff are so friendly! I loved my stay here and would definitely come back/recommend to friends/family.
Stayed 6 nights in Nov 2019
Response from Alex on 28 Nov 2019
Dear Valuable guest, Thank you for your kind words concerning your stay with us. We all hope you have enjoy your visit staying with us and so we look forward to have you back. Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall things went well and as expected. All the staff were helpful and smiley. Special thank you for Mr. Reda.
Stayed 4 nights in Oct 2019
Response from Snoussi on 7 Nov 2019
Dear Valuable guest, Merci for choosing our hotel for your trip in Paris. We are glad you have appreicate your stay as expected. And so we all hope to welcome you back for your next visit in Paris. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Linda

Stayed 1 night in Oct 2019

10/10 Excellent

Eldred E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenience and value!
We have visited Paris several times through the years, and the Elysées Céramic is our favorite hotel. The building was originally a mansion built in 1904. The location is great, a short walk from Etoile (the Arc de Trumphe) and Champs Elysées. The hotel lies between two metro stops—Etoile and Ternes. It is a solid, safe, clean neighborhood with upscale shops and restaurants. If you love good food, check out Le Général and Etoile 1903. The hotel staff were friendly and helpful. The desk staff were fluent in English and eager to answer questions and make recommendations. The bottom line here is convenience and value. We’ll definitely be staying here again when we return to Paris.
Stayed 6 nights in Oct 2019
Response from Alex on 22 Oct 2019
Dear Eldered E, Thank you so much for choosing our hotel for your trip visiting Paris. Make sure it was a real pleasure for us as well to welcome you at the Ceramic hotel and we all hope that you have appreciate your stay with us. Once again thank you for beeing a part of our success and as you say we all hope to see you again at the Ceramic hotel for another and nice stay with us. Best regards

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms are very small. The location is not to our liking for Paris but we were part of a trip with friends that chose the hotel and location.
Stayed 3 nights in Sep 2019