Reception

Reviews of Hôtel Eden Montmartre

3 out of 5
Hôtel Eden Montmartre
90 Rue Ordener, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 157 out of 555 reviews" "
Rating 8 - Good. 281 out of 555 reviews" "
Rating 6 - Okay. 82 out of 555 reviews" "
Rating 4 - Poor. 27 out of 555 reviews" "
Rating 2 - Terrible. 8 out of 555 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Régine, Rosemont—La Petite-Patrie

Liked: Cleanliness, staff & service
I really like the welcoming, the aera and the whole customer service experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard Butlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Stayed for 2 nights on business. Hotel was clean and comfortable. Breakfast was good with choice of cereals, ham, cheese, croissants, scrambled egg, bacon & sausage as well a yogurts and fruit. Staff were pleasant and helpful. Close proximity to Metro for getting around. Good selection of bars and restaurants within 5 mins walk. Would stay again if in Paris
Stayed 2 nights in Nov 2023

8/10 Good

Rebecca

Stayed 3 nights in Nov 2023

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, lovely simple rooms with friendly staff and safe environment.
Stayed 3 nights in Nov 2023

8/10 Good

Gilda

Travelled with family
Liked: Cleanliness, staff & service
Hotel was clean but rooms were small and the walls extremely thin. The location was excellent
Stayed 3 nights in Oct 2023

4/10 Poor

Rosanna

Stayed 2 nights in Sep 2023

10/10 Excellent

Shinn Yian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, close to public transport.
Stayed 3 nights in Aug 2023

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to CDG airport. Nice coffee Dose cafe was very close excellent coffee,breakfast and lunch options. My third stay at this hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Frederick

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, small hotel in a great area. Very friendly staff, easy transport links and close to some nice bars and restaurants.
Stayed 3 nights in Jun 2023
Response from Stela on 27 Jul 2023
Bonjour Madame,Thank you for your kind feedback.We really hope having the pleasure to welcoming you again in our establishment.Warm regards,Front Desk

8/10 Good

Nimrod

Travelled with family
Liked: Cleanliness, staff & service
Good for a quick stay :)
The Hotel was very good for what you are paying for and the staff was super friendly, we felt like at home. bathrooms are small and there is no A/C so keep that in mind specially during the summer.
Stayed 4 nights in Jun 2023
Response from SB on 2 Jul 2023
Bonjour Monsieur,Thank you for your pleasant feedback, it was a real pleasure to have you among us.We are hoping to welcome you again in our establishment;Warm regards,Front Desk

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is Superior...
Great location . Close to two train stations. Multiple restaurant options. Very friendly staff.. Breakfast option is available. Rooms are somewhat smallish but manageable. Handheld shower similar. Tiny elevator. Very comfortable stay.
Stayed 3 nights in Jun 2023
Response from Stela on 2 Jul 2023
Dear Mrs Terry,Your feedback is just amasing, thank you so much for your kind comment.We really hope to welcoming you again in our hotel!Warm regards,Front Desk

10/10 Excellent

gunnar

Stayed 4 nights in Mar 2023

10/10 Excellent

gunnar

Stayed 2 nights in Mar 2023

10/10 Excellent

Thierry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back...
Nice place... a little old fashioned. Spacious room (well, it's Paris...). Very clean place. Friendly staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! Quiet, peaceful, and elegant. Very welcoming and accommodating staff. Short walk to Jules Joffin metro station. Surrounded by lots of little flower shops, bakeries, cafes, and local grocery stores. Coffee/tea available in the reception area and they have a delicious breakfast. Highly recommend!
Stayed 3 nights in Feb 2023

8/10 Good

gunnar

Stayed 5 nights in Nov 2022

8/10 Good

Omar

Business traveller
Liked: Staff & service
The location is very good , staff were very friendly except one on the reception but I manage to avoid him . The room was so noisy because of the upper guests , it seems I was living under a football or basketball field .
Stayed 4 nights in Oct 2022

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was positively surprised by this hotel. It is a very good option for a short stay when one is out sightseeing most of the day anyway. It is clean, just minuted away from two metro stations, with plenty of eateries and cafés nearby. The room was clean, the bed was comfortable and everything was functional. The room wasn't even so small for Paris standard. It wasn't noisy easier and the attention from staff was very nice. Another plus is the check in from 11am which is early for Paris and very convenient when coming from a long journey. We didn't try their breakfast but it looked ok and at 8.50 EUR it is reasonably priced.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Three night stay with my wife late August. Pleasing to note lift available to all levels. Room quite small and decor looking tired with no air con. but efficient fan. Very good breakfast for under 9 Euro / person. Reasonable choice of restaurants near by.
Stayed 3 nights in Aug 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Lovely little hotel with old fashioned charm
Lovely little hotel with some old fashioned charm. Surprisingly spacious for a Paris hotel, and though the bathroom was a bit tired, overall it was a pleasant stay.
Stayed 4 nights in Jun 2022
Response from Miss DIVON :-) on 25 Jun 2022
Un grand merci pour votre appréciation. C’est très aimable de votre part. Nous serons ravis de vous recevoir une prochaine fois. Avec nos meilleures salutations

2/10 Terrible

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Area was good but check-in gentleman (with glasses) was not very helpful and also condescending.
Stayed 1 night in Jun 2022

10/10 Excellent

Zeev

Stayed 4 nights in Apr 2022
Response from Pierre on 10 May 2022
i thank you very much and it is champagne for the staff. Many thanks for them.

8/10 Good

Krishna, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2022
Response from Pierre on 10 May 2022
Thank you for your stay. It was a pleasure to have you.

6/10 Okay

Lesley

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok
The pluses - good comfortable bed, good soundproofing and excellent location The minuses - not a very welcoming receptionist, got 3 single beds instead of the double I'd booked
Stayed 1 night in Dec 2021

8/10 Good

HOWARD

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant
The check in was excellent, the place is well kept but showing its age and the room was tight for 2
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Maria, SD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location next to the metro and easy to get to
Stayed 3 nights in Mar 2020

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
The location was convenient to the metro and buses. Good cafes and bakeries nearby....and we felt safe.
Stayed 1 night in Feb 2020

6/10 Okay

James

Travelled with group
Liked: Staff & service
Ok to pass out in, but not the best to stay in
Suited what we needed but slightly overpriced for the quality of the hotel (ie bathroom was mouldy, shower was broken etc). The lady at the front desk was really helpful and nice. If you need somewhere to just sleep, then this works!
Stayed 3 nights in Jan 2020

8/10 Good

Kyle

Liked: Staff & service, room comfort
6.5/10
Friendly staff, small simple room. Saw a cockroach in our room; overall cleanliness could have been a tad better. If you’re not looking to spend much time at your room, this may be worth it if you’re willing to look past some stuff.
Stayed 3 nights in Nov 2019

8/10 Good

Aradhana

Liked: Cleanliness, staff & service
Good but small in space
The room was too small to keep the luggage n to move around. Hotel lift takes you halfway the staircase so if you have luggage to carry it can be inconvenient. However people handling services were very helpful.
Stayed 2 nights in Oct 2019

4/10 Poor

Guz

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room do not have A/C and price was expensive for what you get from the room. Is a very old building with no restorations of the rooms. Looks old, is really really small. It was surprisingly quite but was not comfortable. For main attractions is close to a metro station but located in Montmatre but not in a nice place or touristic place.
Stayed 2 nights in Sep 2019

8/10 Good

Anaelisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person in charge was amazing, she was always ready to help with directions, transit questions and even took a very good care of me when I had a little accident. What didn’t like very much location. Even though was very close to the Metro was a little far from the city centre.
Stayed 3 nights in Sep 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was excellent with close and easy access to the metro. The staff was friendly,helpful, and informed. Breakfast was substantial. The room was clean, large and quiet. It was a great place.
Stayed 6 nights in Sep 2019
Response from Miss Divon on 25 Oct 2019
Many thank's Miss Susanne. Hope see you next time with us. All the best from Eden Montmartre staff.

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019
Response from Mme Divon on 25 Oct 2019
Au plaisir de vous revoir à l'Eden Montmartre.

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Mme Divon on 27 Oct 2019
Un grand merci de la part de tout le personnel de l'Eden Montmartre.

6/10 Okay

Verified traveller

Pleasant
Stayed 2 nights in Sep 2019
Response from Mme Divon on 25 Oct 2019
Avec les remerciements de l'équipe de l'Eden Montmartre.

8/10 Good

David, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. very small room ((well, this is Paris); quite comfortable; VERY friendly and helpful staff; best breakfast in Paris; all in all we were quite satisfied with our stay
Stayed 5 nights in Sep 2019
Response from Mme Divon on 10 Oct 2019
Many thank's sir David. Hope see you next time. All the best from Eden Montmartre Staff.

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mme Divon on 25 Oct 2019
Merci et au plaisir de vous revoir à l'Eden Montmartre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the Metro station. Friendly staff and nice clean rooms.
Stayed 2 nights in Aug 2019
Response from Divon on 10 Oct 2019
Thank you very much, hope see you again. Best wishes from Hotel Eden Montmartre Staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Owner at the front desk is Rey helpful.
Stayed 3 nights in Jul 2019
Response from pierre on 25 Jul 2019
Dear guest, many thanks from all the staff. When it is so nice, it's champagne !

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
On arrival realised no parking on the property. Says “parking available” but this was 5 minute walk down the street and costs €30 a night and we were staying 4 nights! Great location with lovely cafes but we only chose it because we refined our search to hotels with parking. No kettle in the room, no mini bar and no iron. Bathroom smelled awful- like urine/damp/mould. Room was worn and walls/tiles did not look clean. Our shower head was lose and therefore pointing downwards, we tried to screw it tighter but didn’t work. Told reception, no apology, wasn’t fixed the next day but got fixed the day after that. So we had 2 days with a broken shower. On checkout we were asked twice if we had breakfast which we didn’t but it appeared he did not believe us. Surely they keep a record. Very disappointed for 3 stars and for the cost.
Stayed 4 nights in Jul 2019
Response from pierre on 25 Jul 2019
Dear Sir, according to the parking and other things, you have to read our own website, our official website which explain exately everything because it's me , i wrote. Other websites want to sell and get commission, so they don't explain everything.

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Eden Montmartre was in a great area with easy access to metro. The staff were great, very friendly and helpful, they even arranged for shuttle service to the airport (for 18€ per person a very good deal). The room was very clean and kept in immaculate shape throughout our stay. The bed was very comfortable and bathroom had a big shower with good water pressure. The neighborhood was very nice and a short walk from Sacre Coeur and the best montmartre has to offer. Spent a day strolling the streets and admiring the artists at work (picked up a couple paintings). On the down side the room was small and there was no air condition ( didn't need it during our stay) all in all a very good experience based on staff friendliness, location and cleanliness :-)
Stayed 3 nights in Jun 2019
Response from Front-desk on 23 Jun 2019
Dear Host, we are glad to read all your comments and notice that you have appreciated the staff service ! Indeed, we are very well localized, near to plenty of bars, coffees, restaurants, Moulin Rouge and the spendid church of Sacré-Coeur. We will be happy to hear from you again. All the Eden Montmartre team thank you for your visit, Regards.

8/10 Good

Arisa

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay in bohemian Montmartre
Great location, accessible (near a metro station) and not too touristy though the lower part of the arrondissement is. Room was small but to be expected for Paris. Free wifi connection.
Stayed 3 nights in Jun 2019
Response from Miss Divon on 14 Jun 2019
Thank you very much Arisa for your nice review. All the best for you, from Eden montmartre staff.

8/10 Good

MV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Breakfast was delicious, but it was not included in the price of the room. The rooms are small, but this is typical of large cities.
Stayed 2 nights in Apr 2019
Response from Front-desk on 20 Apr 2019
Dear Host, we thank you for your good score and comments! We will be glad to see you back. Hope so. Regards. Front-desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from La réception on 12 Mar 2019
Cher Client, Nous vous remercions pour votre bon score! A bientôt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located in a busy section of the city but access to public transportion is easy. Saff very polite and accommodating
Stayed 6 nights in Nov 2018
Response from Miss Divon on 1 Dec 2018
Merci, :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel near Jules Joffin metro.
Clean, friendly staff and reasonable cost. The receptionist was especially pleasant, helpful and friendly and made you feel welcome. Room a reasonable size. Good spot for exploring Paris.
Stayed 2 nights in Oct 2018
Response from Miss Divon on 30 Nov 2018
Many thanks, hope see you again with us. Eden Mnotmartre Staff.