Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal, Canada

Great value in the Opera/Grands Magasins district

Posted 21-Feb-2015
I have been staying here for the last year. It is a very nice hotel, beautiful lobby and interesting art on display on each floor. You should avoid the entry level rooms as they are very small.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice location

Posted 09-Feb-2015
Pros: I loved the staff.
Cons: Yes, breakfast should be included in the stay as I experienced by other hotels(which include breakfast in the stay).
Hotel staff was really helping and welcoming! I was helped with Taxi, taking my stuff to my room. On the whole, the experience was good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel at a very convenient location in Paris

Posted 09-Feb-2015
Pros: Service, location and the beautiful building.
Cons: nothing
Location: Opera and Gallery Lafayette.
Location is very close to the Opera and all of its surrounding shopping. Metro stop close by as well. Our stay there was more than perfect, the service was fantastic, friendly. Room was very pleasant and quiete (suite).
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a good location.

Posted 01-Feb-2015
Lovely boutique style hotel. Friendly english speaking staff that we very helpful. Good location, close to shopping centre and Metro stations. Room was well maintained and clean. Recommended.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Caesrea

Amazing 5 star hotel near Gallery Lafayette

Posted 28-Jan-2015
Pros: Look, room, service
Location: If you like the gallery la fayette area it is a perfect location
Although the room was not large it was beautiful, comfortable and very well designed. Service superb and location convenient.
3 out of 5
Recommended
for Everyone
by A verified traveller

Albergo molto carino, ideale per lo shopping

Posted 26-Jan-2015
Pros: La posizione
Cons: la sala fitness: ci sono due cyclette ma senza blocco ai pedali, nessun tapis roulant, la sauna fuori uso e la luce del locale si spegne ogni 15 min.
Location: Ideale per lo shopping, a due passi da Galeries la Fayette
Albergo confortevole, centralissimo, ideale per lo shopping, piacevole il bar e il ristorante, peccato la sala fitness poco attrezzata.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom australia

Honeymoon trip

Posted 17-Jan-2015
The Banke was a nice hotel with a good location, close to the metro and a walkable distance to some major tourist points. The hotel breakfast was a bit expensive but there are cafes close by where you can get a reasonable breakfast
2 out of 5
by A verified travellerfrom 東京

陰気なホテル

Posted 05-Jan-2015
Pros: 特になし
部屋は狭く、ロビーは黒ずくめで陰気、スタッフも対応が悪く、居心地は悪い、水回りはまあまあ、トイレの排水も問題なかった
2 out of 5
by A verified travellerfrom 東京

雰囲気も陰気、部屋が極端に狭い

Posted 05-Jan-2015
ロビーも黒ずくめ、陰気な雰囲気でスタッフも対応はよくない。部屋は狭く荷物の置場もないほどだが、トイレの水は流れた
4 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Good hotel but little things let it down

Posted 04-Jan-2015
Beautiful reception, bar and restaurant area. The Reception and Bar staff are very helpful and welcoming but we found on our stay, that the Cleaning staff had very little attention to detail. Dirty glasses were left in the room for 3 days, only one clean towel left on one day, only one bathrobe provided, we ordered room service one evening and individual/small pots of tomato ketchup and Mayo etc were provided but these were already opened and used!