Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom santa monica

Charming Hotel

Posted 17-May-2015
Pros: How charming it was.
Cons: The female staff who had the horrible attitude. I believe she handles the night shift.
As soon as we checked in, we were greeted by very friendly staff. The hotel was quite charming. The room was not as small as I expected to be. We had the classic room and it was comfortable. They don't have ironing boards or irons in the rooms. You need to call front desk and they will put you on the waiting list. Bathroom was very clean with strong water pressure. My only complaint was on the second night we came back from a fourteen hour tour, we did not have hot water. I called front desk to ask her when they could fix it and I don't remember her name but will never forget her voice. She literally yelled at me with annoyances. But overall, I'm an easy going person and would not allow that to ruin my vacation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Great Hotel

Posted 14-May-2015
Pros: The hotel is beautiful
Cons: nothing really
Location: you are in the middle of Paris...everything is near by.
We really enjoyed the friendliness with which we were met by the staff.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 06-Feb-2015 on Hotels.com
2 out of 5
Recommended
for Getaway With Friends
by Renate

This traveller left a rating score only Posted 11-Dec-2014 on Hotels.com
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Very poor service by the people in the reception

Posted 11-Nov-2014 on Hotels.com
The fridge in our room broke down the first evening, making the room stink like ammoniac. We had to change room, and then got a smaller room. We had booked a room for 3 people, but the extra bed totally blocked the closet in both rooms. When speaking to the receptionist we found them to be very unwilling to give us any compensation, although we had had to pack our luggage and change room and they where not service minded at all. It said free wifi, but when the first of us arrived, she only received the 30 min/day wifi code. Location-wise it was good value for the money, but the premises are a bit outdated.
4 out of 5
Recommended
for Families
by A verified traveller

可愛いお部屋&便利な立地

Posted 08-Nov-2014 on Hotels.com
デラックスルームを2名で利用しました。 部屋内では2名とも大きいスーツケースを広げていましたが、スペースは十分ありました。 女性なら誰もが喜ぶような、可愛い雰囲気のお部屋です。 受付の方はとても業務的で、冷たい印象。 しかし、コンシェルジュの男性はいつも笑顔で、こちらの要望にもすぐ答えてくださり安心出来ました。 気になったのは、3泊したのですが、初日以降バスタブが掃除されていなかった点。 髪の毛も落ちたままで、汚れが少し気になりました。 それ以外のベッドメイキングなどは綺麗だったので、少し残念でした。 ホテルの場所は、シャンゼリゼ通りへ歩いて行ける距離で、どこへ行くにも便利な立地でした。 ショッピングや観光、共に楽しめると思います!
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Rainerfrom Vantaa, Suomi

Miellyttävä hotelli

Posted 04-Nov-2014 on Hotels.com
Hotellin sijainti oli keskeisellä paikalla ja se näkyi kyllä hinnassa. Henkilökunta oli kohteliasta. Huone oli melko pieni, mutta siisti ja kodikas.
3 out of 5
Recommended
for Couples
by Adolfo Efrom Caracas

Calificacion Hotel Hyatt Du Luvre

Posted 31-Oct-2014 on Hotels.com
Muy Bien, lastima que no permitieron el uso del aire acondicionado
4 out of 5
Recommended
for Couples
by géraldinefrom Genève

Hôtel classique pour voyageurs exigeants

Posted 21-Oct-2014 on Hotels.com
Chambre confortable et élégante dans un hôtel classique, facile d'accès et bien situé dans rue calme. Insonorisation avec l'extérieur impeccable, entre les chambres, défaillante. Les aménagements datent un peu, mais tout est propre et en bon état. Excellent service de conciergerie !