Lobby sitting area

Reviews of Avia Saphir Montparnasse

3 out of 5
Avia Saphir Montparnasse
181 Rue De Vaugirard, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 548 reviews" "
Rating 8 - Good. 248 out of 548 reviews" "
Rating 6 - Okay. 129 out of 548 reviews" "
Rating 4 - Poor. 36 out of 548 reviews" "
Rating 2 - Terrible. 19 out of 548 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Yu Chun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible - 1 min walk to Metro station. It takes 15-20 minutes to famous Eiffel Tower by Metro. Restaurants around the hotel are good. The room is little too old. Soundproofing needs to be improved. I can hear baby crying and guests talking from the other room. The shower is semi-open. Water can easily spill onto the floor. The kettle are not clean. I don't use it anyway.
Stayed 3 nights in Dec 2023
Response from Nadja on 20 Dec 2023
Dear YU CHUN,Thank you very much for your rating following your stay at Hôtel Avia.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.For your next stay, visit our official web site: www.saphirhotel.fr you will find better prices and favorable conditions.Best regards.

10/10 Excellent

STEVEN EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Found Hotel Avia Saphir Montparnasse a great value and this hotel exceeded my expectations. The staff were all very friendly and helpful. Check in is easy and hassle free. And the breakfast each morning was just awesome. All you could ever need for an American style breakfast or a "continental breakfast.” And the Pasteur Métro is less than a 1 minute walk from the front door of the hotel. Pasteur has two very convenient lines. Line 6 and Line 12. Also shopping about a five minute walk. A big Monoprix just across from Gare Montparnasse. Other small shopping options much closer. And the stop for a RATP bus line is steps from the front door. Now the rooms are not huge. But you are in Paris to see and do things. Not spend time at a hotel. Also a small mini fridge in each room and a coffe maker and coffee and tea. So if you want to shop for food at Monoprix you're all set. Not a fancy neighborhood, more of a working class area and I did not feel unsafe here at all. So I would not hesitate to stay here again.
Stayed 8 nights in Jul 2023
Response from YACINE on 29 Jul 2023
Cher client, Toute l'équipe de l’Hôtel AVIA SAPHIR MONTPARNASSE*** vous remercie d'avoir partagé votre avis suite à votre séjour. Nous sommes ravis que notre établissement ait répondu à vos attentes. Nous espérons vivement avoir le plaisir de vous recevoir de nouveau pour un prochain séjour sur Paris.A bientôt

10/10 Excellent

YACINE

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean, no noise from the street, so close to metro. Perfect. Will come back for sure!
Stayed 5 nights in Jun 2023
Response from YACINE on 11 Jul 2023
Hello, We thank you for your comments following your stay in our establishment. It is with great pleasure that we will welcome you during your next stay in Paris. See you soon!

6/10 Okay

Hicham

Liked: Cleanliness, property conditions & facilities
They gave me the least desirable room with least desirable view on 1st floor under my windows there was street excavation going on with no consideration to my complaint and I requested to change room they said there is no availability.
Stayed 3 nights in May 2023
Response from Manager on 16 Jun 2023
Dear Customer,Thank you for taking the time to share your feelings after your stay in our establishment.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.Best regards.The Manager.

10/10 Excellent

roberto

Stayed 4 nights in Nov 2022
Response from Manager on 18 May 2023
Dear Mr. Salazar,thank you for this feedback on Expedia. We are happy you apreciated our hotel for your stay in Paris, we will be happy to welcome you again.Best regards,The Manager

10/10 Excellent

Nicos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly hotel at a reasonable price for the location
Stayed 3 nights in Oct 2022
Response from Manager on 18 May 2023
Dear Mr. Sirimis, thank you for this feedback. We are happy you had an excellent stay at Avia Hotel! Kind regards, The Manager

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very clean and comfortable
This hotel was well located. Just away from the touristy area but centrally located right next to the subway station which takes you everywhere very efficiently. Restaurants and cafes nearby are also all great.
Stayed 3 nights in Jul 2022
Response from Manager on 18 May 2023
Dear Mme,The entire team of the AVIA SAPHIR MONTPARNASSE Hotel*** thank you for sharing your opinion after your stay.We are delighted that our hotel has met your expectations.We sincerely hope to have the pleasure of welcoming you again for a future stay in Paris.Sincerely,The Management

4/10 Poor

Stephanie

Travelled with group
Disliked: Cleanliness
Some of the staff was polite but the gentleman that was there the night we checked in was rude. The water in the sink wasn't draining and the room smelled like sewage. All he said when we told him was "ok."
Stayed 3 nights in Jun 2022
Response from Manager on 31 May 2023
Dear Mrs. Gonzalez,thank you for this feedback. I am sorry to read that your stay did not meet your expectations. Our Reception Manager has already been notified of your remark and will do what is necessary with his team. We must meet your expectations both for the reception and for the other services . However, we hope to be able to welcome you again in order to show you that the night receptionist welcome received during your stay is not representative of our teams.Kind regards

8/10 Good

Frankie, Stittsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very nice. Local cafes, some shops, and Metro jusr across street.⁷
Stayed 5 nights in May 2022
Response from Manager on 31 May 2023
Dera Mr Knor,thank you so much for this comment you share on Expedia. We hope to welcome you soon for your next stay in Paris.Kind regards,

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
The location is amazing, Avia is located next to the subway station and buses. Food and store are close for quick shopping
Stayed 3 nights in Sep 2021
Response from Manager on 10 Jun 2023
Dear Customer,thank you for your comment you shared afetr your stay. We are glad you enjoyed our hotel.Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Very nice hotel for a short business trip. Clean rooms and friendly staff
Stayed 2 nights in Sep 2021
Response from Manager on 31 May 2023
Dear client,thank you very much for this feedback. I'll share it with my team. We hope to welcome you again Sir!Kind regards,

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities, room comfort
Review
Friendly service and great location. The room was great besides smelling of smoke and the bath was dirty.
Stayed 1 night in Jan 2020
Response from Manager on 16 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!The Manager

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
had to walk up stairs, no wash cloths, no AC, bad beds
Stayed 1 night in Sep 2019
Response from Nadja on 16 Jun 2023
Dear Customer,First of all, we would like to thank you for taking the time to share your opinion following your stay in our establishment.Know that your comments are important to us and allow us to constantly improve.We installed air conditioning and changed all our mattresses.We sincerely hope that you will give us the opportunity to prove to you that we can live up to your expectations.Sincerely.Nadja,THE FRONT DESK.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small and cute property in a great area of Paris!
Stayed 2 nights in Jul 2019
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

JJ Elmue

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Nadja on 17 Jun 2023
Bonjour JJ Elmue le,Merci pour votre commentaire.Saviez-vous qu’en réservant sur notre site Officiel :www.saphirhotel.fr vous bénéficiez d’avantages réservés à nos clients privilégiés :- Meilleures offres et tarifs garantis- Conditions d’annulation plus souple- Petit-déjeuner offert- Pas de frais de dossier A bientôt !Nadja,La Réception.

10/10 Excellent

montrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

sebastien

Disliked: Staff & service, property conditions & facilities, room comfort
Crooks
We couldn’t cancel, so we paid for this one but we took another hotel we found. I couldn’t even think of sleeping there. Photos not accurate. No service
Stayed 2 nights in Jun 2018
Response from Manager on 18 Jun 2023
Dear Sebastien,First of all, we would like to thank you for taking the time to write a review following your recent stay.Rest assured that we have taken note of your comments with great interest,I am therefore sincerely sorry to learn that the service was not up to par during this stay.Any comment from you is appreciated, as it allows us to improve the quality of the services we offer to our customers, and we will be able to take all your comments into account in order to satisfy you in the future.With the permanent concern to satisfy you, I remain at your entire disposal and please accept, Dear Sebastien, the expression of my best regards.Sincerely,The Manager.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located clean friendly hotel in Montparnasse.
As always a pleasant stay. Friendly staff very comfortable beds and a high standard of cleanliness. The location is fine with a Line 12 Metro connecting you to the centre and Montmartre. My only negative point is the poor tea and coffee making facilities.
Stayed 2 nights in Oct 2018
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Nadja.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only good thing: location. Small rooms, very noisy and not clean. Night staff very rude.
Stayed 2 nights in Sep 2018
Response from Manager on 18 Jun 2023
Dear Client,Thank you for taking the time to share your impressions following your stay.In view of your comment, it appears that our services have not brought you full satisfaction.We are sorry to hear that the noise from the street bothered you, it is in spite of us; nevertheless these are the vagaries of Parisian life. Being located on the longest street in Paris (rue de Vaugirard) and 20 meters from the "Pasteur" metro station in a lively district, we cannot, despite the double glazing in the windows, completely reduce the noise from the street.I therefore take advantage of this answer to advise you to specify during a future stay that you want to be quiet and that it would be nice to have a room on the upper floors and on the courtyard side.We are surprised by your comment.Our rooms are cleaned daily, unless you have posted a "do not disturb" sign on your door.Having no information on the possible problem(s) encountered, I nevertheless undertake to share your comments with our team so that even more benevolent attention is paid to the reception. of our customers.We would like to thank you for sharing your comments which contribute to the improvement of our services.Please accept our respectful greetings.The Manager.

8/10 Good

Verified traveller

Clean in good neighborhood
Small like most European hotels. Clean and friendly staff.
Stayed 2 nights in Sep 2018
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Nadja.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Noisy at night. Good location.
Stayed 5 nights in Aug 2018
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

6/10 Okay

Cathy T.

Great price but hot room and noisy street.
This place is probably a great deal any season but summer. The very small room has a small fan. We had to leave the window open to cool down and the street is very very noise. The mini fridge may do a better job heating the room than cooling food. It was very clean and staff very helpful. Good english.
Stayed 3 nights in Jul 2018

6/10 Okay

Rebecca

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Jose, Las Vegas, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. The room was very small. No A/C.
Stayed 6 nights in Jun 2018
Response from Nadja on 18 Jun 2023
Hello Jose,We thank you for your comments following your stay in our establishment.We have installed air conditioning,It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Nadja

6/10 Okay

MARCELO

Disliked: Property conditions & facilities, room comfort
no that bad, no that good neither.
No air conditioning available
Stayed 2 nights in Jun 2018
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.We have installed air conditioning,It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient Great value and friendly staff. Alarm on time too!
Stayed 1 night in May 2018
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nice but wouldn’t come back
We came out to meet another couple that we’re friends of ours and they were already there but the time we checked in was luckily quite early as we had been travelling all night but the lady on check in asked us for a €50 deposit yet our friends weren’t asked for the deposit yet we paid for our room in advance, the beds were really uncomfortable and caused us to have a sore back and one of the guys on front desk during the night shift is very rude and non approachable
Stayed 2 nights in Mar 2018
Response from Manager on 18 Jun 2023
Dear Customer,Thank you for taking the time to share your feelings after your stay in our establishment.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.Best regards.The Manager.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, near the train station and local cafes; room was clean and comfortable; the only issue is the wifi is not reliable
Stayed 2 nights in Dec 2017
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Nadja.

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi service keeps disconnecting.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Stay
This hotel was clean, comfortable and the staff were very kind, allowing me to check out a bit later than the stated time. I was quite happy with my stay!
Stayed 1 night in Oct 2017
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Warm regards,Nadja.

6/10 Okay

LR, lebanon

Okk
Firstly the location of this hotel is perfect. Short walking distance to the Eiffel tower(and many other landmarks), it is actually visible from the corner of the street. Metro line station just 30 seconds away from hotel door. And plenty of places to eat in surrounding area really bad Wi-Fi if need to use it for work or for personal usage Had picked this place because it had a lift, was not prepared for the lift stopping between floors and had to lug the baggage up and down the stairs. The stairs were narrow and spiral so had the risk of falling off when handling baggage. and i didn’t understand why I'm supposed to leave my card at the desk any time I leave the hotel i asked for single double bed room but they gave me a twin bed room. when i came with my friend they told me i will be charged +20 euro i didn’t understand why as well since i got the room and i have the right to stay alone or with some else.
Stayed 6 nights in Oct 2017
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.The building being old, we unfortunately cannot break and redo a classic lift which will stop at each floor. This will generate real colossals.We ask you to leave the magnetic key of the room at each exit only for your security.You had booked a single room. We practice a supplement of 20.00 euros for the second person.It is with great pleasure that we will welcome you during your next stay in Paris.Kind regards,Nadja.

6/10 Okay

Nabil, New york

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad hotel
The hotel located close to effeil tower small rooms and really bad wifi if need to use it for work or smt otherwise everything is ok i give 3 stars
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to metro
Great location to metro (pasteur). Recommend. Great staff. William stay there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendeddddd
Amazing!!!100stes to the metro station (pasteur) best location in paris
Stayed 1 night in Oct 2017

10/10 Excellent

Jodie, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hotel.
Firstly the location of this hotel is perfect. Short walking distance to the eifle tower(and many other landmarks), it is actually visable from the corner of the street. Metro line station just 30 seconds away from hotel door. And plenty of places to eat in surrounding area. Lovely room, they even allowed us to check in slightly early as room was ready. Great view of lovely Parisian style street. Breakfast was light but tasty, perfect way to start the day. On our last day our flight was not for many hours after check out but the lovely staff allowed us to leave our luggage in a staff only room in the hotel until we needed them. Felt like they were safe and could enjoy our final hours there better. All staff were friendly and helpful throughout stay and they all spoke great English which was a great help!
Stayed 2 nights in Oct 2017
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Convenient location very close to Metro Pasteur.
Stayed 2 nights in Sep 2017

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a perfectly nice, regular Paris hotel - tall, tiny lift, small rooms, but that's fine. My real complaint was that the wifi was weak and faded in and out.
Stayed 2 nights in Sep 2017
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

8/10 Good

Mohamed Arsad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located in great location
The staff (Mr. Yassine) was friendly and helpful and the room was very clean. The hotel is good value for money.
Stayed 1 night in Sep 2017
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel, next to the street
Minimum comfort, this is ok, but too much noise, in and and out the hotel. My worst night since long time.
Stayed 1 night in Sep 2017
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.For a future stay do not hesitate to ask for a room on the courtyard, the neighborhood being lively and festiveIt is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
breakfast wasn't complimentary. No spot to hold bags until check in. Issues with check in. Cleaning services was too loud in the mornings.
Stayed 1 night in May 2017
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.When you book on the pofficial website of our hotel, the breakfast is free!We will remind our cleaning staff to be more discreet. We apologize that your stay did not give you complete satisfaction.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

8/10 Good

Neil, Manchester

Liked: Cleanliness, staff & service
Classification and price reflected in the hotel. Clean and tidy with very friendly and helpful staff. Close to transportation links. Would stay again.
Stayed 2 nights in Jul 2017
Response from Nadja on 18 Jun 2023
Dear Neil,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Kind regards,Nadja.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had picked this place because it had a lift, was not prepared for the lift stopping between floors and had to lug the baggage up and down the stairs. The stairs were narrow and spiral so had the risk of falling off when handling baggage. The heater wasnt on when it was chill in the night, luckily the weather changed. The price was too steep considering that this.
Stayed 3 nights in Jul 2017
Response from Nadja on 18 Jun 2023
Dear Customer,Thank you for taking the time to share your feelings after your stay in our establishment.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.Best regards.Nadja.

6/10 Okay

solo travellor , BANGKOK

Really close to metro station, but noisy.
It's really good location, not too far from Monparnass station and close to Metro station. Hotel is on the main road, so it's noisy from cars and bus in the morning.
Stayed 2 nights in May 2017
Response from Nadja on 18 Jun 2023
Dear Guest ,Thank you very much for your rating following your stay at Hôtel Avia.For a future stay do not hesitate to ask for a room on the courtyard, the neighborhood being lively and festive.Kind regards,Nadja.

2/10 Terrible

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, shame about the staff.
This hotel had potential, however I will be filing a formal complaint with the ownership about the staff. The room was clean and the hotel itself was ok but small and cramped, however I left this hotel very angry about my stay. I checked in for a stay of 2 nights. The staff member that checked me in was Anour. He scanned my passport, gave me my room key, was not very helpful and I went upstairs. I went out the following morning and took my key with my like any other hotel in any other part of the world. When I came back that night, Anour asks me who I am and what I'm doing here. I tell him we have a room, my room number and show him my card and he says he doesn't remember me and I'm supposed to leave my card at the desk any time I leave the hotel. My girlfriend and I thought he was joking considering he scanned our passports and checked us in the night before, let alone not telling us about the ridiculous policy of leaving your card key at the desk when leaving the hotel and then expecting us to know. So he pulled us up in the system and asked a bunch of questions before we finally went upstairs. I was annoyed by this and went back down to get his name. He didn't want to give his name and started getting angry. After arguing for 10 minutes he gave me a fake name Bernadette. I got his name in the morning from the morning staff when checking out. I absolutely do not recommend this hotel and will be contacting head office about this staff member.
Response from Nadja on 18 Jun 2023
Cher Ryan,Vous venez de séjourner dans notre établissement et nous vous en remercions. Je suis désolée de lire que votre séjour n'a pas été à la hauteur de vos attentes. Notre Responsable a d'ores et déjà été avertie de votre remarque et fera le nécessaire auprès de notre collaborateur. Nous nous devons de répondre à vos attentes aussi bien pour l'accueil que pour les services proposés.Nous espérons toutefois pouvoir vous accueillir de nouveau afin de vous démontrer que l'accueil reçu lors de votre séjour n'est pas représentatif de notre équipe au quotidien. Cordialement,Nadja.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Leaves a lot to be desired
Tiny rooms. Got a noise complaint for talking on the phone. Extremely rude staff with the exception of one gentleman. Giant hole in the wall in bathroom. Didn't make up the room one day.
Response from Nadja on 18 Jun 2023
Dear Customer,Thank you for taking the time to share your feelings after your stay in our establishment.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.Best regards.Nadja

6/10 Okay

Alice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A good place, as long as you don't have stalkers
Overall a good place considering the location was good (close to the subway), clean, and a decent price. My only complaint, which is why I will NOT stay there again, is that they gave away my room information and allowed up two people I did NOT want any contact with (they claimed they were my mother and sister, but they were not). As far as safety goes, they put my safety in jeopardy by doing this, and therefore I will not be staying there ever again nor recommending it.
Response from Nadja on 18 Jun 2023
Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Nadja.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Canadians
Nice clean hotel, friendly helpful staff. Enjoyed my stay.
Response from Nadja on 18 Jun 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!Warm regards,Nadja.