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Reviews of Austin's Arts et Métiers Hôtel

3 out of 5
Austin's Arts et Métiers Hôtel
6 Rue Montgolfier, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 369 reviews" "
Rating 8 - Good. 166 out of 369 reviews" "
Rating 6 - Okay. 42 out of 369 reviews" "
Rating 4 - Poor. 10 out of 369 reviews" "
Rating 2 - Terrible. 10 out of 369 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Easy to locate. Very small room no place to put luggage.
Stayed 2 nights in Jul 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in pleasant area
Very clean. Had a ground floor room with disabled bathroom, very roomy.
Stayed 1 night in Sep 2022

10/10 Excellent

Luna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location for our activities in Paris. Staff was very helpful for all our needs. Transportation nearby. Very clean.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the location and the room was small but very clean.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Conor

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

JT, New York City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and go out of my way to stay always. Spectacular service from the staff. Super clean. Great value. Great neighborhood
Stayed 2 nights in Sep 2019

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great inner city hotel
Great place close to town.staff helpful with all requests
Stayed 3 nights in Sep 2019

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Parisian hotel
My 14-year old son and I stayed here as we explored nearby areas and it was awesome! Great room at a great price. The rooms are smallish but this allowed us to explore Paris. While smallish the rooms were plenty big for my son and I and the place was clean. Thank you for clean :)
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable. Right next to the subway station. Staff was very friendly. Breakfast was very good.
Stayed 5 nights in Aug 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Sheena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: Quaint, convenient location to eateries and train. Cons: Lift can only fit 1 person and 1 bag at a time. The night desk staff member was friendly and helpful. The morning staff member was not. Fire alarm went off in the hotel and he accused me of smoking in the room. I told him I don't smoke and it might have been my hair straightener. He continued to argue and accuse me of lying. Eventually he threw up his hands and walked away and left me in tears. He was silent when we checked out, offering no further conversation or apology. Don't really think hotel staff should accuse you of lying and make you cry. I hope you don't treat all your guests like this.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location near a metro station and near restaurants, shopping, and tourist spots.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

JT, NYC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always love coming back - evening desk was a bit short and uninformed - passing the buck to the next morning crew... otherwise, always enjoyable and good value. *beware the tiny rooms make for sound carrying - I received a call to lower my Netflix 😳
Stayed 2 nights in May 2019

10/10 Excellent

JT, NYC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 3 Star property in the arts et metiers area. Clean and convenient. Close to metro arts et metiers as well as a short walk to Pompidou museum and the marais. Hotel de ville and Notre Dame are within 30 min walk as is the Louvre. Picasso museum in marais is 15-20 Awesome Staff - cozy and comfy place - clean and good value
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to restaurants and within walking distance of major sights.
Stayed 3 nights in Apr 2019

2/10 Terrible

ORITh

Disliked: Staff & service, room comfort
Totally different than pictures
The room was the smallest i ever stayed in. The hotel refused to give us 2 keys only 1 for 2 people and the worst: wouldnt refund my payment when i asked to leave
Stayed 5 nights in Mar 2019
Response from sam on 27 Mar 2019
Thank you for your comment, The rooms of our hotel are not very big, like many hotels in Paris, those who know Paris know it. During your stay in our hotel, you had room 55, which is a nice room for 2 people, if you consider that this room was small, for larger rooms in Paris, you must book in a hotel 4 or 5 Stars, rooms may be larger, but not the same price. For the value for money, given the price you paid, you did a great deal, because in Paris prices are much higher than that. If you asked the reception for a bigger room, we would have changed your room without any problem For information We do not refund a non refundable Booking. The reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy room
really cute room/ decorations. small room but we managed. Loved the decorations, seems like it was newly renovated, pretty cozy. Safe neighborhood in a local area of town. So close to the Metro station. Loved our stay.
Stayed 2 nights in Mar 2019
Response from sam on 27 Mar 2019
Hello Miss, Sir, I want to thank you for taking the time to give us your comments on your stay in our hotel, these opinions are important for us, they allow us to know our faults to improve ourselves. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from sam on 29 Mar 2019
Bonjour Madame, Monsieur, Je tiens à vous remercier d'avoir pris le temps de nous faire part de vos remarques sur votre séjour dans notre hôtel, ces avis sont importants pour nous, ils nous permettent de connaitre nos défauts afin de nous améliorer. A bientôt Sam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It's a small boutique hotel. Staff is nice. The room size is pretty small, but clean. It's strategically located near metro stops and access to shops. The lift is very small. It is well suited for folks who want to spend the day outside and jump come to hotel to sleep. There is nothing inside the hotel that will keep you occupied.
Stayed 4 nights in Dec 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten track charm
I loved this very cozy hotel! It’s a little off the beaten track from the noise and energy of the Marais, which made it a quiet and restful stay. Beware: Most of the employees do not speak English, so bring your phrase book with you!-:)
Stayed 4 nights in Aug 2018

8/10 Good

Beverly, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin's Arts et Metiers Hotel is in an excellent location, has a friendly and helpful staff and has well maintained and clean rooms. I totally met our needs.
Stayed 8 nights in Oct 2018

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were nice. Room was nice and spacious. Bed was comfy. Megaboom b2b Eiffel Tower.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cons: It a very small boutique hotel with the tiniest rooms possible and feeds very outdated. Pros: Perfect location, close to just about every major attraction. Very clean. Excellent staff, very helpful and accommodating. Overall - definitely a good find and worth the money.
Stayed 7 nights in Sep 2018

10/10 Excellent

Des, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not applicable
Very good. City centre location. Easy to access. Good food. Friendly staff. Comfortable room.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Nice Hotel
The people at the front desk were very helpful and the hotel is extremely clean. However, the room was very small and I was hoping it would be a little more lively in the area that it's in and in the hotel itself.
Stayed 7 nights in Aug 2018

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Paris
Best pillows ever! We didn’t want to get out of bed as it was like sleeping on a cloud. Great location to metro also walkable with good shoes and time to all attractions. Lots of cafes and small grocery stores to pick of bread, cheese and wine. We are happy we stayed at this location.
Stayed 4 nights in Aug 2018

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds and soft pillows.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel staff was amazing. They helped us with directions, gave information about the area, and are your main security for the hotel. The rooms were okay. I expected adjacent rooms meant connected with a door (especially considering it was posted to accommodate a family), but it really meant rooms that are next door to each other. That's it. It was a bit stressful considering we took our kids, but they were old enough to be in the room by themselves. Again, as a mom it completely made me nervous for the first two days, but after everything was fine. The hotel is old fashioned and could use some updates, but it did the job. Rooms are small. Elevator can hold 2-3 people at a time.
Stayed 7 nights in Jul 2018

8/10 Good

Joy, Australia

Liked: Cleanliness, staff & service
Nice hotel in good Parisian location
Hotel was good. Great that it has a lift and 24 hour reception. It would have been better if the room had a small fridge.
Stayed 6 nights in Jun 2018

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable with friendly service
Stayed 3 nights in Jun 2018

10/10 Excellent

Gail, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro, supermarkets & cafés
We loved it here. While the room was small it was cozy & the decor was gorgeous. The breakfast at €10 each was good value too but I felt that this price should have been include on the posters that advertised the breakfast.
Stayed 2 nights in May 2018

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to metro
We were able to walk all over from the hotel - Marais, Left Bank, Canal St. Martin. Very handy to cafes and restaurants.
Stayed 6 nights in Apr 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Home and Family you wish you had
The service here cannot be compared to any other hotel, hostel, or accommodation I have found in any country. These people become your family, they give you local recommendations only those who live here know about, and they go above and beyond to make sure you are getting the best time at the best places. I would live here if I had the chance. I recommend for anyone- a family, a solo traveler, age is not a condition to the hospitality and consistency provided here.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

6/10 Okay

Elinore

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the price
Very comfortable bed!!! But the hotel itself is dirty and definitely not worth the price. I’d be better off in an Airbnb
Stayed 2 nights in Jan 2018

10/10 Excellent

Alex, vacouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a relief!
Nice and always friendly staff, trying to help and knows well the surrounding area! Clean and neat rooms with lots of charm and special fixtures to make feel welcome and pamper, elevator as a good option to the staircase! Really good ubication, 5 minutes from the subway station, really convenience walk from Hotel de Ville, The Marais is a excellent neighbour close by with lots of cafes, bars,bistros, restaurants and shopping! Excellent place to feel like a real parisnens; no better place to stay if you are looking for a real local flavour of the city!
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Made an error, and the hotel made me pay
Good value in a nice area. Hotel is simple, clean, with nice lobby. Makes efficient use of small spaces. Bathroom was updated and tiny. The only negative was: within 10 minutes of reserving and prepaying via hotels.com, I realized that I had booked 1 day too many. I immediately called hotels.com who contacted the hotel. (I also contacted the hotel directly.) The hotel would not refund the un-needed day as per their policy. With all the power of hotels.com, why would you not promote refund policies that are more customer friendly?? I think your network must have some power over these small properties.
Stayed 2 nights in Sep 2017

8/10 Good

Dale, Tauranga NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Excellent 3 Star Hotel
Friendly. helpful and efficient staff. Great location right next to Metro station. Plenty of shops, cafes restaurants etc. Just off main street so nice quiet nights sleep. Nice French style breakfast. Smallish rooms but all you need and very good value for money. Definitely recommend.
Stayed 4 nights in Jul 2017